We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Hotel Grand Phenix Okushiga

Okushiga-kogen, Yamanouchi-machi, Shimotakai-gun, Nagano Prefecture 381-0400, Japan
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 1 more site!
Hotel Grand Phenix Okushiga
Professional photos View all
Hotel Grand Phenix Okushiga
Hotel Grand Phenix Okushiga
Hotel Grand Phenix Okushiga
Write a Review

65 reviews from our community

Traveler rating
    48
    15
    1
    1
    0
See reviews for
31
16
2
Business
0
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room Tips
Date | Rating
  • English first
  • Japanese first
  • Any
English first
  • All months
    (65)
  • Mar-May only
    (21)
  • Jun-Aug only
    (17)
  • Sep-Nov only
    (11)
  • Dec-Feb only
    (16)
All months
Melbourne
Top Contributor
163 reviews 163 reviews
46 hotel reviews
128 helpful votes 128 helpful votes
5 of 5 stars Reviewed February 5, 2013

This is our 4th visit here over 5 years, each time staying at least a week...many of the staff remain and we feel like we are coming home....Saitosan in the Italian Restaurant...Mizukawasan in the Japanese Restaurant and lounge ( he has our vote for the best smile!)This is a little boutique oasis with all the charm and relaxation of a... More

Was this review helpful? Yes 5
grandphenix-h, マネージャー at Hotel Grand Phenix Okushiga, responded to this review

Thank you for taking time out of your vacation to share your positive experience at our Hotel. We truly do appreciate your loyalty to our resort over the years. All of our associates take great pride in knowing that we have guests who come back year after year. And I am so glad to read that you had such a... More

Kyoto, Japan
Reviewer
5 reviews 5 reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed January 25, 2013

We finished our Japanese vacation with a week in the snow at Shiga Kogen. Unfamiliar with this part of Japan we were delighted by every new discovery. Central to a wonderful backdrop was the Hotel Grand Phenix and it's committed team who made our stay feel like a real home away from home. The rooms were spacious and well appointed,... More

Was this review helpful? Yes 3
grandphenix-h, マネージャー at Hotel Grand Phenix Okushiga, responded to this review

Thank you for the great comments regarding to our staff,restaurants and overall Hotel experience ! I am so happy to hear that you enjoyed your recent experience with us. We will share your commments with our entire staff. And I truly hope you will keep the Hotel Grand Phenix in mind for your future traveling to Japan. Thanks again and... More

Melbourne, Australia
Reviewer
5 reviews 5 reviews
5 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed November 26, 2012

We have been coming to Japan to snow ski for a number of years now and the the Hotel Grand Phenix is a home away from home. Food: I'm vegetarian and the food selection is great. Fresh, clean and very well prepared. They even have extra fruit for my breakfasts! Staff: All the staff are wonderful. Friendly, helpful and happy.... More

Was this review helpful? Yes 3
grandphenix-h, マネージャー at Hotel Grand Phenix Okushiga, responded to this review

Thank you for posting your comment on Trip adviser. It is great pleasure to hear that you enjoy the hotel stay and found our staff to be helpful and friendly. Moreover we are glad to make you satisfied with the food selection. I will certainly share your comments with our entire hotel team to keep us motivated. Thank you once... More

Melbourne
Top Contributor
163 reviews 163 reviews
46 hotel reviews
128 helpful votes 128 helpful votes
5 of 5 stars Reviewed January 31, 2012

Our little ski group, including my husband and a friend of ours were the first Australians to stay at this amazing little hotel and we are still remembered by the owner and senior staff. It has been 3 years since our last visit but some staff still remain. Many more staff seem to speak English. The excellent rooms and facilities... More

Was this review helpful? Yes 9
grandphenix-h, マネージャー at Hotel Grand Phenix Okushiga, responded to this review

I would like to thank you for your every visit to Hotel Grand Phenix. It was truly pleasure to serve you. We hope that your stay was pleasant and that our accommodations and service are acceptable for you,as complete satisfaction is our goal at our hotel. Please let us know if there is any ways that we might make improvements... More

Questions? Get answers from hotel staff and past guests. Ask a question
Owners: What's your side of the story?
Register now for free — and start getting automatic notification of new reviews, responding to traveler feedback, adding new photos to your listing and much more.
Manage your listing

Been to Hotel Grand Phenix Okushiga? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Hotel Grand Phenix Okushiga

Address: Okushiga-kogen, Yamanouchi-machi, Shimotakai-gun, Nagano Prefecture 381-0400, Japan
Location: Japan > Chubu > Nagano Prefecture > Shimotakai-gun > Yamanouchi-machi
Price Range (Based on Average Rates): $
Number of rooms: 35
Reservation Options:
TripAdvisor is proud to partner with Booking.com, JAPANiCAN, Odigeo and Rakuten so you can book your Hotel Grand Phenix Okushiga reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Hotel Grand Phenix Okushiga Japan/Yamanouchi-Machi, Nagano Prefecture

27 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (20)
Viewed
Hotel & grounds (3)
Viewed
Family/play areas (1)
Viewed
Dining (2)
Viewed
Other (14)

Management photos: Courtesy of the property manager

Viewed
All management photos (8)
Viewed
Other (8)
Hotels you might also like...
Check In Check Out
Price Your Stay

Near Hotel Grand Phenix Okushiga

Top-rated Attractions Nearby
Top-rated Restaurants Nearby