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BIG4 Cairns Crystal Cascades Holiday Park

Certificate of Excellence
The Rocks Rd, Redlynch, Queensland 4870, Australia
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BIG4 Cairns Crystal Cascades Holiday Park
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BIG4 Cairns Crystal Cascades Holiday Park
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226 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (24)
Date | Rating
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  • English first
  • Any
English first
  • All months
    (226)
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    (39)
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    (35)
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Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We have just spent a couple of weeks here and they could not have been more helpful or friendly. An oasis in Cairns and not too far out of the way. Fifteen minutes to the city and only five minutes to the Kuranda rail and other attractions. I'm sure we will return.

Was this review helpful? Yes 1
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed May 25, 2015

Clean, tidy, friendly and quiet. We intended to stay for maybe two nights and stayed four! Bookings to tours and sights can be facilitated on site. The staff are helpful. That's just the start.... The location in a valley offers beautiful scenery as the backdrop. Definitely will return.

Was this review helpful? Yes 2
Level Contributor
33 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
5 of 5 stars Reviewed May 9, 2015

Great Park nestled amongst the mountains. No bugs! Great pool, amenities & staff. No road noise at night or during the day. Shopping centre close by. Not a lot to do for kids. But if you are a grey nomad & you want peace & quiet, this is the perfect place for you. Highly recommend it

Was this review helpful? Yes 2
Level Contributor
26 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 stars Reviewed April 30, 2015

This is the kind of caravan park that you just want to stay and do nothing. The park offers spectacular views of the surrounding rainforest, the fellow campers are all very friendly and the kitchen, bathroom and laundry and all clean :) I would recommend this campsite especially for families as its very safe.

Was this review helpful? Yes 1
Airlie Beach, Australia
Level Contributor
17 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed April 6, 2015

We booked here by mistake but was a great mistake to make. Away from the town, peaceful, clean and lovely staff. The receptionist when we checked in was more than helpful and gave great information about the kuranda. Would definitely stay again if we are in the area.

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Yorkshire, England
Level Contributor
31 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed January 24, 2015

Stayed here for 1 night in December, although I could've stayed for weeks it was so nice! Nearby the Skyrail & Kuranda and the Aboriginee centre. The campsite itself was based at the base of idyllic mountains, lovely views. Excellent in terms of cleanliness, friendliness and overall upkeep. Excellent pool with sunbeds and shelter from the sun. We parked our... More 

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1 review
4 of 5 stars Reviewed January 15, 2015

Nice place. Nice people to help us. Very wet place perhaps because it is placed in between mountains. Good place if you shall see something around Cairns. But you nede to have a car if you stay here...

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Jenine D, Manager at BIG4 Cairns Crystal Cascades Holiday Park, responded to this review

Hi, Thanks for your review and for coming to stay with us here at Crystal Cascades. The last couple of weeks have been a little bit wet in the area with thunderstorms every evening (probably not ideal for your holiday!) but that is fairly typical weather for this time of the year and it keeps everything looking lovely and green... More 

1 review
5 of 5 stars Reviewed January 13, 2015

An extremely clean and well maintained park in very pretty tropical surroundings. We enjoyed being a few ks from Cairns. Shopping amenities not too far away in a very nice area. We were upgraded to a much bigger cabin than we had originally booked and we're delighted with that. A couple of very minor issues with the cabin were dealt... More 

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Jenine D, Manager at BIG4 Cairns Crystal Cascades Holiday Park, responded to this review

Hi, Thanks so much for leaving us such a great review and for choosing to stay with us! I'm so glad that we were able to help in making your trip a success. There is a lot of time and effort put into the park and it is great to know it is thoroughly appreciated by our guests. Hoping to... More 

Brisbane, Australia
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed January 4, 2015

Our stay at the park was very nice, and we would happily stay here again. The location is a bit outside of Cairns and offers very nice views of the surrounding mountains. The staff are helpful and very friendly. We stayed in cabin 16, and since the park was not very busy we enjoyed the quietness... Until the rain started... More 

Was this review helpful? Yes
Jenine D, Manager at BIG4 Cairns Crystal Cascades Holiday Park, responded to this review

Hi there, Thanks for choosing to stay with us at Crystal cascades Holiday Park, so good to hear you had a great time! We really appreciate you taking the time to leave us a review so thank you and hopefully we'll see you again next time you're in Cairns :) More 

1 review
5 of 5 stars Reviewed January 2, 2015

Great to stay but make sure you go in a big cabin ours was little small Needs better cooking utensils But it was clean and tidy And pool was really good close to swimming Crystal cascades fantastic place to swim

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Jenine D, Manager at BIG4 Cairns Crystal Cascades Holiday Park, responded to this review

Hi, Thanks so much for leaving us a review, sounds like you thoroughly enjoyed all the area has to offer-Crystal Cascades swimming hole is the locals favourite spot! Thanks for choosing to stay with us :) More 

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