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Road Lodge Carnival City

Carnival City Complex | Off N17 Cnr Heidelberg Road, Brakpan, South Africa
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1 room 1 adult
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Road Lodge Carnival City
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16 Reviews from our TripAdvisor Community

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1 review
4 of 5 stars Reviewed December 24, 2015 via mobile

My family and I stayed at the lodge over christmas and I must say we really had a great time. We were able to relax and enjoy the calmness. We would have booked for longer but people were really negative on tripadvisor about these lodges. Yes it is not what we are used to with other 4 star hotels. Anyone... More 

Helpful?
Thank travelbeauties
Angus M, Public Relations Manager at Road Lodge Carnival City, responded to this review

Thank you for staying with us and we are so glad that you had a great stay with us! We look forward to welcoming you back soon. More 

Level Contributor
16 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed October 21, 2015

When we book in lady reception was not very friendly.Shower very small for big people.Room decor not so great.TV remote on string cannot hold in your hand need to bend down.No kettle,No glasses to drink water,Have ice machine down stairs no Ice bucket, Paying R10 for 300 ml water? Will not stay there again.

Helpful?
1 Thank Ernest B
Angus M, Public Relations Manager at Road Lodge Carnival City, responded to this review

Hi there, thank you for leaving us your review and for staying with us. We sincerely apologise for the reception you received when you arrived. We are also sorry to hear that you were dissatisfied with your stay with us, but we do believe that this hotel offers good value for money in the one star grading category. We are... More 

1 review
1 of 5 stars Reviewed October 11, 2015

We booked a twin room online about three weeks ago, then I phoned to confirm the booking. All was set. Get there, they book us into a wrong room. Not what we paid for. Then get the correct room. Then they double book the room,(not very comforting or safe) and some people come into our room while we are changing... More 

Helpful?
Thank Johan M
Angus M, Public Relations Manager at Road Lodge Carnival City, responded to this review

Hi there, thank you for leaving us your review and for staying with us. We sincerely apologise for the reception you received when you arrived. We are also sorry to hear that you were dissatisfied with your stay with us, but we do believe that this hotel offers good value for money in the one star grading category. We are... More 

Travelers are raving about these Brakpan hotels

Polokwane, South Africa
Level Contributor
51 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
5 of 5 stars Reviewed September 20, 2015

Being the entry level accommodation of the City Lodge Hotel Group, all of the Road Lodges countrywide provide superior accommodation at the lowest prices. The cleanliness and hospitality at Road Lodge Carnival City are really noteworthy. It is well-maintained and is comparable with more luxurious accommodation elsewhere. Road Lodges are where we stay wherever possible.

Helpful?
Thank TravelAddictToo
Angus M, Public Relations Manager at Road Lodge Carnival City, responded to this review

Thank you staying with us and leaving a review. We are so glad that you enjoyed your overall stay. We strive to keep all our guests happy when they are visiting our hotels. We hope to see you all back at our hotel soon. More 

Cape Town, South Africa
Level Contributor
14 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed September 6, 2015

The room was just below the standard average Road Lodge. Service was slow. No elevator so you may have to carry luggage up stairs to the 2nd or 3rd floor. Its well priced for the location though as its in the Carnival City Casino and Entertainment Complex. Worth booking in to spend the night if you plan on going to... More 

Helpful?
Thank Warren W
Angus M, Public Relations Manager at Road Lodge Carnival City, responded to this review

Thank you for staying with us Warren and we are so glad that you had a great stay with us! We look forward to welcoming you back soon. More 

Hoedspruit
Level Contributor
62 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
3 of 5 stars Reviewed August 5, 2015

Apart from the fact that they could not find our booking and pre payment and that it took a good 10 minutes to resolve (showing them the sms's etc.), the room itself is ok. Mattress quite hard, small cramped bathroom area and one of those places where it's just ok. Would rather go to a Guesthouse or B&B in the... More 

Helpful?
1 Thank ChrisHanekom
Angus M, Public Relations Manager at Road Lodge Carnival City, responded to this review

Thank you for staying with us. We are so sorry to hear about your experience. As this is not a true representation of the quality and level of excellence that we usually offer, we will certainly take your comments to heart and do what we can to make the necessary changes. More 

Maputo, Mozambique
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed June 22, 2015

Comfort place and a quite one. My family happy and we spend a fantastic time at the casino, restaurants and having fun. near there is a shopping center with all goods and service available. we spent 3 nights and the service was good

Helpful?
1 Thank Ivan_Antonio7
Angus M, Public Relations Manager at Road Lodge Carnival City, responded to this review

Thank you for staying with us and we are so glad that you had a great stay with us! We look forward to welcoming you back soon. More 

Maputo, Mozambique
Level Contributor
18 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed June 1, 2015

We were well received, the rooms are comfortable and the receptionists are friendly. The location is its greatest attraction, for restaurants, bars and game rooms are steps away from the hotel. We stayed over the weekend we were going to a show and it was very convenient. I hope to return more often and keep up the good work

Helpful?
Thank iClaude3000
Angus M, Public Relations Manager at Road Lodge Carnival City, responded to this review

Thank you for staying with us and for the positive review. We are so glad that you enjoyed your overall stay with us and that everything met your needs and expectations. We look forward to having you stay with us again soon More 

Gaborone, Botswana
Level Contributor
87 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 56 helpful votes
3 of 5 stars Reviewed May 9, 2014 via mobile

I stayed with my family for a night to visit carnival city. Its a reasonably priced hotel with good amneties. They should put an elevator for easy access of rooms. Rooms were small and crammed. The views of the carnival city were nice. The reception area is small and not cosy. Would definitely stay there again. .. strangely

Helpful?
5 Thank impudzi
Angus M, Public Relations Manager at Road Lodge Carnival City, responded to this review

Thank you for the review. We're glad to hear that you found our hotel to be reasonably priced. We will look into the issues that you have raised. We look forward to seeing you again soon. More 

Benoni, Gauteng, South Africa
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
2 of 5 stars Reviewed September 28, 2013

Rooms, beds and toilets should be physically accessible to wheelchair users. I think porter or reception clerks should be trained or made aware of guests using wheelchairs to be booked on a friendlier used or physically accessible rooms. The front entrance was also not accessible. I hope you'll improve these areas cause I am member of Disable People South Africa... More 

Helpful?
3 Thank MlungisiM2013
Angus M, Public Relations Manager at Road Lodge Carnival City, responded to this review

Thank you for bringing this to our attention - we will look into this on your behalf. More 

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