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Zannos Melathron Hotel

Main Street, Pyrgos 84700, Greece
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Zannos Melathron Hotel
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Zannos Melathron Hotel
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127 reviews from our community

Traveler rating
    72
    28
    9
    10
    8
See reviews for
13
81
4
1
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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London, United Kingdom
Senior Reviewer
10 reviews 10 reviews
10 hotel reviews
24 helpful votes 24 helpful votes
1 of 5 stars Reviewed January 21, 2015

Our experience was really bad. I will not recommend this hotel at all. They do surbooking, and when we you arrived at the hotel, after waiting 45 minutes of the luggage valet (who never came), they told you they have no place for you even if you fully paid the room 5 months in advance. We were informed it was... More 

Was this review helpful? Yes 5
Zannos, Διευθυντής at Zannos Melathron Hotel, responded to this review

Dear Sirs, I am very sorry for your experience where you did not have the possibility to enjoy your vacations at Zannos. I have no knowledge why this unfortunate incident happened last year, as I am the new manager of the hotel. Zannos Melathron has a seasonal opening on the 9th of April this year, functioning fully renovated, under new... More 

Bristol, United Kingdom
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed December 23, 2014

Zannos is a 5* hotel and the property as well as the service is of such value. Do not understand other guests' comments, but as far as I am concerned me and my partner were pampered and treated like royalties... Thank you Zannos...

Was this review helpful? Yes 2
Richmond, Virginia
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed November 25, 2014

We had a wonderful stay! The staff, service, and FOOD are 5 star. The historic building is charming, views are awesome. Decor is tired yet plenty comfortable and all we needed. Like the other best places to see, it takes some effort to get to Zannos Melathron. Not strenuous but some walking. Most resorts in Santorini are this way. Eddie... More 

Was this review helpful? Yes 1
Les Hauts-Geneveys, Switzerland
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed November 16, 2014

It is my first review of a hotel I visited but I do so, for Zannos, since I find it very unfair to be readung such reviews for such a wonderful hotel! The construction -wich mainly is an old veru well preserved, neoclassical building of 19th century- is astonishing, the view breathtaking, the stuff extremely polite and helpful, food EXCELLENT....... More 

Was this review helpful? Yes 1
London, England, United Kingdom
Top Contributor
122 reviews 122 reviews
26 hotel reviews
50 helpful votes 50 helpful votes
2 of 5 stars Reviewed October 26, 2014

Beautiful view, building with plenty of charm &character but ....... This Hotel is more like a 3* struggling at most to be 4* those are the main reasons...... 1-Unless you are very fit the climb, it is a big struggle to go up,then you are out of breath,NOT for the elderly. 2-The view from the top is breath taking.very very... More 

Was this review helpful? Yes 2
Zannos, General Manager at Zannos Melathron Hotel, responded to this review

Dear sirs, Hello from fabulous Santorini. I am the new manager of Zannos Melathron and I am writing in regards to your recent review. I am very sorry that your visit at Zannos was not up to your expectations... Zannos Melathron is opening again on the 9th of April, renovated and under new management. Kindly accept my proposal to offer... More 

London, United Kingdom
Senior Contributor
36 reviews 36 reviews
13 hotel reviews
18 helpful votes 18 helpful votes
3 of 5 stars Reviewed October 14, 2014

What makes this hotel disappointing is the fact that it could be outstanding. Amazing setting, incredible suites and a grand unique architectural look. But the service is just not good enough. Not unfriendly, just flaky, definitely not what you'd expect for a 5 star relais et chateaux property. Quite surprising really. We might have been unlucky, we arrived on a... More 

Was this review helpful? Yes
Zannos, Manager at Zannos Melathron Hotel, responded to this review

Dear sirs, Hello from fabulous Santorini. I am the new manager of Zannos Melathron and I am writing in regards to your recent review. I am very sorry that your visit at Zannos was not up to your expectations... Zannos Melathron is opening again on the 9th of April, renovated and under new management. Kindly accept my proposal to offer... More 

London
Top Contributor
58 reviews 58 reviews
35 hotel reviews
32 helpful votes 32 helpful votes
4 of 5 stars Reviewed September 28, 2014

We had really mixed feelings about Zannos. Yes it has the wow factor on arriving. And the staff were friendly and worked really hard. But it's most definitely rough around the edges and needs some serious TLC. And cave rooms really are damp. A lovely one off experience, but not value for money if paying full price (which happily we... More 

Was this review helpful? Yes 1
Hoi an
Senior Contributor
26 reviews 26 reviews
14 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed September 17, 2014

Indulge yourself in Zanos, member of Relais & Chateaux when I visited. This place is fabulous within a wonderful setting. We also used Jetsetter to book it. And the hotel is romantic, not suitable for families...

Was this review helpful? Yes 1
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed September 15, 2014

This is a mess! It could be a very nice hotel! one of the best. The location of the hotel is outstanding with a 360 degree view of the island. Pyrgos is the highest village on the island and it is a traditional and friendly village. The hotel staff is wonderful - they do the best they can with the... More 

Was this review helpful? Yes 1
Zannos, Manager at Zannos Melathron Hotel, responded to this review

Dear sirs, Hello from fabulous Santorini. I am the new manager of Zannos Melathron and I am writing in regards to your recent review. I am very sorry that your visit at Zannos was not up to your expectations... Zannos Melathron is opening again on the 9th of April, renovated and under new management. Kindly accept my proposal to offer... More 

Potsdam, Germany
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed September 14, 2014

My husband and I stayed here in August for a few nights as part of our 30th wedding anniversary trip around the Greek islands....so it was a special time for us, and we wanted to stay in memorable locations. I am not going to repeat what everyone else has said in the many other posts here....just read them - and... More 

Was this review helpful? Yes 1
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