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Premier Inn Falkirk East

Beancross Road, Polmont FK2 0YS, Scotland
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Certificate of Excellence 2014
Premier Inn Falkirk East
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Premier Inn Falkirk East
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150 reviews from our community

Traveler rating
    78
    51
    14
    3
    4
See reviews for
56
41
7
25
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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South Ayrshire, United Kingdom
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

This is my first stay at this hotel which I booked for a weekend stay whilst on business in the area. The location of the hotel is good, close to a motorway junction and local amenities and has a Brewers Fayre restaurant next door. The room was pretty much as I've come to expect from Premier Inn - clean and... More 

Was this review helpful? Yes
Lauren_Buchanan, Manager at Premier Inn Falkirk East, responded to this review

Thanks for taking the time to review your stay with Premier Inn. Your feedback is very important to us and we are pleased that overall your stay met your expectations and you were comfortable. Our team are committed to delivering the highest level of service to all our guests and your feedback is so important to us in our continued... More 

Thatcham, United Kingdom
Senior Reviewer
9 reviews 9 reviews
7 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Well without sounding too repetitive, yet another excellent stay at this spotlessly clean, well equipped, well run with excellent staff. PI. Rooms big and spacious with everything you need from large plasma telly on the wall, wifi ( free half hour ) well equipped bathrom to a very healthy hostess tray with a good variety of stuff. Staff really can't... More 

Was this review helpful? Yes
Lauren_Buchanan, Manager at Premier Inn Falkirk East, responded to this review

Thanks for your review of Premier Inn Falkirk East. It is great that our clean hotel, helpful friendly staff and facilities met your expectations and made your stay a comfortable one. We endeavour to deliver the highest level of service in all our establishments and your feedback helps us focus on doing this. Thanks again for your review and we... More 

bracknell
Top Contributor
54 reviews 54 reviews
22 hotel reviews
32 helpful votes 32 helpful votes
5 of 5 stars Reviewed 3 weeks ago

stayed here for two nights on business, room was clean and tidy wireless could of been better as you are paying for it and the speed was slow when trying to work. staff were friendly and welcoming and the food in the brewers fayre next door was always good morning and night and the service was fantastic. busy road in... More 

Was this review helpful? Yes 1
Lauren_Buchanan, Manager at Premier Inn Falkirk East, responded to this review

We are delighted that your stay with Premier Inn Falkirk East and met your expectations and you experienced the high level of service we endeavour to give our guests. Thank you so much for taking the time to review your stay, your feedback is so important to us in our continued efforts to deliver the best service. Apologise about our... More 

Munich, Germany
Senior Reviewer
8 reviews 8 reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Very friendly staff. On one occassion when the towels were changed I realised they were damp. They were changed imediately when I brought them to reception and the woman was extremely apologetic (they hadn't been left to dry properly).

Review collected in partnership with premierinn.com

Was this review helpful? Yes 1
Lauren_Buchanan, Manager at Premier Inn Falkirk East, responded to this review

Thanks for your feedback regarding Premier Inn Falkirk East. At Premier Inn we endeavour to offer the best value quality stay. All feedback both positive and negative is investigated and acted upon to ensure we are offering our customers the best possible service. We are pleased to hear that your stay with us was a comfortable one and our hotel... More 

Dunfermline, United Kingdom
Senior Contributor
24 reviews 24 reviews
11 hotel reviews
36 helpful votes 36 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Spent Tuesday 23rd here as early start in Bathgate on Hogmany. Living in fife and 26miles from work this offered us a later rise for our 8am start and the chance to chill out earlier. Room was clean,large and warm.You can take your own dinner in.no worries about drink and driving at this time of year.Good nights sleep...use it every... More 

Was this review helpful? Yes 1
Lauren_Buchanan, Manager at Premier Inn Falkirk East, responded to this review

Thanks for taking the time to review your stay with Premier Inn Falkirk East. Your feedback is very important to us and we are delighted that you had a good stay and you found our location convenient during your travels. We look forward to welcoming you back to Premier Inn in the future. More 

Scarborough, United Kingdom
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed December 23, 2014

excellent hotel, excellent facilities, clean comfortable room, good location, staff helpful, clean beds, bathroom, quiet room. stayed with grandson for one night - good tv. would totally advice anyone to stay here. satisfied customer

Review collected in partnership with premierinn.com

Was this review helpful? Yes 1
Lauren_Buchanan, Manager at Premier Inn Falkirk East, responded to this review

Thanks for your review. Its great to hear you had such an enjoyable stay with us here at Premier Inn Falkirk East. It remains our main objective to provide a high standard of service and we’re so pleased you feel we achieved this. We look forward to welcoming you back to Premier Inn very soon. Thanks once again for taking... More 

Denholm, United Kingdom
Senior Contributor
44 reviews 44 reviews
16 hotel reviews
38 helpful votes 38 helpful votes
5 of 5 stars Reviewed December 22, 2014 via mobile

Everything I needed whilst working at Falkirk! Comfy beds deep hot baths and everything I needed and easy to find. Staff were very helpful and always on hand will return soon thanks I had a ground floor room no faults and a massive TV!

Was this review helpful? Yes
Lauren_Buchanan, Manager at Premier Inn Falkirk East, responded to this review

Many thanks for your review. It really matters to us that our guests enjoy every aspect of their stay. We’re so pleased to hear that you had such a lovely stay with us here at Premier Inn Falkirk East and we do hope to see you again in the very near future. Thank you once again for taking the time... More 

Oldmeldrum, Scotland, United Kingdom
Top Contributor
124 reviews 124 reviews
25 hotel reviews
48 helpful votes 48 helpful votes
3 of 5 stars Reviewed December 16, 2014

Booked in here as we were attending my sister-in-law's wedding nearby. We are regular Premier Inn users so had a good idea of what to expect. Usual pleasurable efficient booking in; room as expected; staff very helpful in booking taxi on our behalf. However, we were a bit surprised that the taxi came from Grangemouth rather than Falkirk as the... More 

Was this review helpful? Yes 1
Lauren_Buchanan, Manager at Premier Inn Falkirk East, responded to this review

Thanks for your feedback regarding our hotel. At Premier Inn we endeavour to offer the best value quality stay. All feedback both positive and negative is investigated and acted upon to ensure we are offering our customers the best possible service. Once again thank you for your review, we look forward to welcoming you back to Premier Inn in the... More 

Sheffield
Top Contributor
114 reviews 114 reviews
69 hotel reviews
102 helpful votes 102 helpful votes
3 of 5 stars Reviewed December 6, 2014

As always the beds and sleep quality in premier is amazing. Great beds. This experienced was spoilt by being able to hear every time someone moved in the room above us. Also not happy to find the room wall to wall beds when we arrived ( room booked for two ) three beds ( one double so slept 4) made... More 

Was this review helpful? Yes 1
Lauren_Buchanan, Manager at Premier Inn Falkirk East, responded to this review

Thanks for your feedback regarding Premier Inn Falkirk East. At Premier Inn we endeavour to offer the best value quality stay. All feedback both positive and negative is investigated and acted upon to ensure we are offering our customers the best possible service. We are pleased to hear that your stay with us was a comfortable one and our hotel... More 

2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed December 1, 2014

At a friends wedding nearby, nice clean hotel, lovely staff, fantastic breakfast the next morning thanks to all the staff would stay again and recommend to others,as we booked in advance got a great deal on the room

Review collected in partnership with premierinn.com

Was this review helpful? Yes
Lauren_Buchanan, Manager at Premier Inn Falkirk East, responded to this review

Many thanks for your lovely review. We were delighted to read your comments, its fantastic to hear that we contributed towards making your stay at Premier Inn Falkirk East so memorable We hope to see you again very soon. Thank you once again for taking the time to leave such a lovely review. More 

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Additional Information about Premier Inn Falkirk East

Address: Beancross Road, Polmont FK2 0YS, Scotland
Phone Number:
Location: United Kingdom > Scotland > Falkirk District > Polmont
Price Range (Based on Average Rates): $
Number of rooms: 40
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TripAdvisor is proud to partner with Booking.com, Premier Inn, Priceline and Odigeo so you can book your Premier Inn Falkirk East reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Premier Inn Falkirk East Hotel Polmont
Premier Inn Falkirk East Polmont, Scotland

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