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Premier Inn Falkirk East

Certificate of Excellence
Beancross Road, Polmont FK2 0YS, Scotland
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Premier Inn Falkirk East
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Premier Inn Falkirk East
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155 reviews from our community

Traveler rating
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    53
    14
    3
    4
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58
42
7
27
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Falkirk, United Kingdom
Top Contributor
58 reviews 58 reviews
31 hotel reviews
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed 1 week ago

First time in a Premier Inn. Well priced for what you get. The room was large, the bed was very comfortable and a good sized tv as well. The rooms are otherwise a bit sparse but I have spent a lot more for a lot less in other hotels. Friendly welcome from the receptionist and would recommend this place for... More 

Was this review helpful? Yes
Lauren_Buchanan, Manager at Premier Inn Falkirk East, responded to this review

Thanks for taking the time to write a review. We are delighted to hear that your first experience of a Premier Inn has left a great impression. Your feedback is very important to us in order for us to continue to deliver the highest level of service. All our staff are committed to ensuring our guests have an enjoyable stay.... More 

West Yorkshire
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 1 week ago

Despite worries about the traffic noise from the nearby main road we were given a rear room which was excellent. Great nights sleep was had, no interior or exterior noise was encountered. Brewers Fayre provided a good meal with a very good service from their staff.

Review collected in partnership with premierinn.com

Was this review helpful? Yes
Lauren_Buchanan, Manager at Premier Inn Falkirk East, responded to this review

Thanks for taking the time to write a review for Premier Inn Falkirk East. Your feedback is extremely important to us and we are glad that despite your concerns, you enjoyed your stay with us. All the staff strive to deliver the highest standards so we are happy you feel we achieved this. We look forward to welcoming you back... More 

Brixham, United Kingdom
Senior Reviewer
10 reviews 10 reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 3 weeks ago

You get what is advertised, therefore no surprises.room comfortable, as was bed etc. Staff we met were all helpful, cheery and polite, all credit to them. We were very comfortable with their attitude, would like all hotels to adopt people skills displayed here.

Review collected in partnership with premierinn.com

Was this review helpful? Yes
Lauren_Buchanan, Manager at Premier Inn Falkirk East, responded to this review

Thanks for taking the time to write a review for Premier Inn Falkirk East. We are glad to hear you enjoyed your stay with us, in particular the service you received from our staff. All staff strive to deliver the highest level of service and are delighted to hear they made your stay comfortable. Your feedback is important to us... More 

Senior Contributor
22 reviews 22 reviews
12 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed 5 weeks ago

We've stayed in many premier inns but this was the first visit to this one . We were welcomed on arrival by a very pleasant young lady (sorry didn't catch her name). Our room was extremely clean . There was a mattress protector on the bed as well a topper. We didn't hear a thing from outside and very little... More 

Was this review helpful? Yes
Lauren_Buchanan, Manager at Premier Inn Falkirk East, responded to this review

Thanks for taking the time to write your review. We are delighted to hear you enjoyed your stay with us. All the staff are committed to deliver the highest level of service and it's great to hear we achieved this. Your feedback is important to us and vital to help us continue to make our guests stay enjoyable. We look... More 

Lisburn, United Kingdom
2 reviews
5 of 5 stars Reviewed February 16, 2015

Had one of the best night's sleep in a long while. Excellent facilities, very quiet (despite being just off a main road) and very helpful staff. If you are visiting or staying in Grangemouth, this is the place to be!

Review collected in partnership with premierinn.com

Was this review helpful? Yes
Lauren_Buchanan, Manager at Premier Inn Falkirk East, responded to this review

Thank you for taking the time to write a review for Premier Inn Falkirk East. We are so glad to hear you enjoyed your stay with us. Our staff strive to deliver the highest standard and we are happy you feel we achieved this. We look forward to welcoming you back to stay with us. More 

South Ayrshire, United Kingdom
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed January 19, 2015

This is my first stay at this hotel which I booked for a weekend stay whilst on business in the area. The location of the hotel is good, close to a motorway junction and local amenities and has a Brewers Fayre restaurant next door. The room was pretty much as I've come to expect from Premier Inn - clean and... More 

Was this review helpful? Yes
Lauren_Buchanan, Manager at Premier Inn Falkirk East, responded to this review

Thanks for taking the time to review your stay with Premier Inn. Your feedback is very important to us and we are pleased that overall your stay met your expectations and you were comfortable. Our team are committed to delivering the highest level of service to all our guests and your feedback is so important to us in our continued... More 

Thatcham, United Kingdom
Senior Reviewer
9 reviews 9 reviews
7 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed January 15, 2015

Well without sounding too repetitive, yet another excellent stay at this spotlessly clean, well equipped, well run with excellent staff. PI. Rooms big and spacious with everything you need from large plasma telly on the wall, wifi ( free half hour ) well equipped bathrom to a very healthy hostess tray with a good variety of stuff. Staff really can't... More 

Was this review helpful? Yes
Lauren_Buchanan, Manager at Premier Inn Falkirk East, responded to this review

Thanks for your review of Premier Inn Falkirk East. It is great that our clean hotel, helpful friendly staff and facilities met your expectations and made your stay a comfortable one. We endeavour to deliver the highest level of service in all our establishments and your feedback helps us focus on doing this. Thanks again for your review and we... More 

bracknell
Top Contributor
54 reviews 54 reviews
22 hotel reviews
33 helpful votes 33 helpful votes
5 of 5 stars Reviewed January 7, 2015

stayed here for two nights on business, room was clean and tidy wireless could of been better as you are paying for it and the speed was slow when trying to work. staff were friendly and welcoming and the food in the brewers fayre next door was always good morning and night and the service was fantastic. busy road in... More 

Was this review helpful? Yes 1
Lauren_Buchanan, Manager at Premier Inn Falkirk East, responded to this review

We are delighted that your stay with Premier Inn Falkirk East and met your expectations and you experienced the high level of service we endeavour to give our guests. Thank you so much for taking the time to review your stay, your feedback is so important to us in our continued efforts to deliver the best service. Apologise about our... More 

Munich, Germany
Senior Reviewer
8 reviews 8 reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed January 3, 2015

Very friendly staff. On one occassion when the towels were changed I realised they were damp. They were changed imediately when I brought them to reception and the woman was extremely apologetic (they hadn't been left to dry properly).

Review collected in partnership with premierinn.com

Was this review helpful? Yes 1
Lauren_Buchanan, Manager at Premier Inn Falkirk East, responded to this review

Thanks for your feedback regarding Premier Inn Falkirk East. At Premier Inn we endeavour to offer the best value quality stay. All feedback both positive and negative is investigated and acted upon to ensure we are offering our customers the best possible service. We are pleased to hear that your stay with us was a comfortable one and our hotel... More 

Dunfermline, United Kingdom
Senior Contributor
24 reviews 24 reviews
11 hotel reviews
37 helpful votes 37 helpful votes
3 of 5 stars Reviewed January 1, 2015 via mobile

Spent Tuesday 23rd here as early start in Bathgate on Hogmany. Living in fife and 26miles from work this offered us a later rise for our 8am start and the chance to chill out earlier. Room was clean,large and warm.You can take your own dinner in.no worries about drink and driving at this time of year.Good nights sleep...use it every... More 

Was this review helpful? Yes 1
Lauren_Buchanan, Manager at Premier Inn Falkirk East, responded to this review

Thanks for taking the time to review your stay with Premier Inn Falkirk East. Your feedback is very important to us and we are delighted that you had a good stay and you found our location convenient during your travels. We look forward to welcoming you back to Premier Inn in the future. More 

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