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Premier Inn Falkirk East

Certificate of Excellence
Beancross Road, Polmont FK2 0YS, Scotland
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Premier Inn Falkirk East
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Premier Inn Falkirk East
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172 Reviews from our TripAdvisor Community

Traveler rating
    91
    59
    15
    3
    4
See reviews for
62
51
8
28
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (36)
Date | Rating
  • English first
  • Italian first
  • Japanese first
  • Spanish first
  • Any
English first
  • All months
    (172)
  • Mar-May only
    (47)
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    (48)
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    (40)
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    (37)
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Chesterfield, United Kingdom
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

The service was excellent and staff very pleasant. The room very clean and what too expect from this type of hotel. The attractions in the area are fantastic especially The Kelpies the tour is very informative as is the Falkirk Wheel. The Canel staff were very helpful and told us some other places to visit which means we will have... More 

Was this review helpful? Yes
Portsmouth, United Kingdom
1 review
5 of 5 stars Reviewed 2 weeks ago

Arriving early for check in, staff assisted in getting our room available. Although external work around the hotel was underway as it was Sunday this never affected our stay and the work area was left as tidy as you could expect this construction area to be. The staff in the hotel and in the attached restaurant were extremely helpful. Breakfast... More 

Review collected in partnership with premierinn.com

Was this review helpful? Yes
Stephanie_Gardner, Manager at Premier Inn Falkirk East, responded to this review

We are glad to hear that you enjoyed your stay with us and it is great to hear that our staff were very accommodating to your needs. All our staff aim to deliver the highest level of service so we are delighted that you feel this was achieved during your stay. Thank you for taking the time to write a... More 

Norwich, United Kingdom
Level Contributor
11 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
3 of 5 stars Reviewed 3 weeks ago

I stayed here with my family on Saturday 6 June 2015 for one night. I chose the hotel as it was close to the venue for a family celebration and Premier Inn always give good value for families. Initial impression was poor as the car park is uprooted in places as there is building work going on. I asked and... More 

Was this review helpful? Yes
Stephanie_Gardner, Manager at Premier Inn Falkirk East, responded to this review

Thank you for taking the time to write a review for Premier Inn Falkirk East. We are sorry to hear that not all aspects of your stay were enjoyable. We do take all feedback very seriously in order for us to maintain the highest of standard so we do appreciate your comments. We are glad to hear you found our... More 

Nairn, United Kingdom
Level Contributor
4 reviews
4 hotel reviews
4 of 5 stars Reviewed 3 weeks ago

Short stay, but the staff were very friendly, pleasant and polite. Unfortunately the restaurant next door closed early and we were unable to get a bite of supper and had to travel to town. Breakfast in the restaurant was excellent.

Review collected in partnership with premierinn.com

Was this review helpful? Yes
Stephanie_Gardner, Manager at Premier Inn Falkirk East, responded to this review

Thank you for taking the time to write a review for Premier Inn Falkirk East. We are delighted to hear you found our staff to be polite and helpful as this is what we all strive to achieve with every guest. All feedback is extremely important to us so we appreciate and take on board all of your comments. We... More 

Inverness, United Kingdom
Level Contributor
15 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed May 26, 2015

I recently stayed at this hotel whilst attending at two day event at Knockhill Racing Circuit, which is less than half an hour away. The hotel is easy to find and is situated next to a Brewers Fayre restaurant, handy if you have a Bonus Card. I travelled to the hotel by motorbike and the car park felt secure enough.... More 

Was this review helpful? Yes 1
Stephanie_Gardner, Manager at Premier Inn Falkirk East, responded to this review

We are pleased to hear that you enjoyed your stay at Premier Inn Falkirk East and found it a convenient location for your weekend plans. All feedback is extremely important to us in order for us to maintain the highest of standards so we are delighted to know that you feel we delivered during your stay. Thank you for taking... More 

Auckland Region, New Zealand
Level Contributor
184 reviews
60 hotel reviews
common_n_hotel_reviews_1bd8 92 helpful votes
4 of 5 stars Reviewed May 22, 2015

Seeking a base for some canal cruising, we selected this hotel for its location and satisfactory TA reviews. Good basic accommodation with reasonable facilities and offering good comfort. The adjacent Restaurant delivered the breakfast and dinner options that we had pre-selected in a 22.99 package, which were generally of pub standard but superior breakfast choices and quality. Recommended for value... More 

Was this review helpful? Yes 1
Stephanie_Gardner, Manager at Premier Inn Falkirk East, responded to this review

Thank you for taking the time to write a review for Premier Inn Falkirk East. We are so glad to hear that you enjoyed your stay, in particular the value for money. All the staff strive to deliver the highest standard and we are delighted to hear that we delivered. We look forward to welcoming you back in the future. More 

Vatersay, United Kingdom
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed May 20, 2015

I booked this hotel because it was at a convenient location close to an attraction I had tickets for the next day starting relatively early. I wasn't expecting much having sworn off Premier inn (some 10 years ago). I hope they have all become as good as this one, staff were great nothing too much trouble even arriving with 2... More 

Was this review helpful? Yes 1
Stephanie_Gardner, Manager at Premier Inn Falkirk East, responded to this review

We are so glad to hear you enjoyed your stay at Premier Inn Falkirk East. Your feedback is extremely important to us in order for us to continue to deliver the highest standards. We are please to know that we exceeded your expectations and look forward to welcoming you back. More 

Newcastle and Gateshead, United Kingdom
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed May 20, 2015

We were very impressed with Premier Inn Falkirk East it was the first time we had used Premier Inn, the hotel is ideally suited for all attractions. The Kelpies Edinburgh Park & Ride at the airport is just a few miles away Sterling Castle and many others sights, the staff were always very helpful and the room was spotless. Even... More 

Review collected in partnership with premierinn.com

Was this review helpful? Yes 1
Stephanie_Gardner, Manager at Premier Inn Falkirk East, responded to this review

Thank you for taking the time to write a review for Premier Inn Falkirk East. All our staff strive to deliver the highest of standards and we are delighted to hear that we achieved this. It's great to hear that your first impression of Premier Inn was a good one. We look forward to welcoming you back in the future. More 

bristol
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed May 8, 2015

We stayed in familyroom for one night and it was all good. Apart from the lack of teabags and sugar.we were confused by the way thay got Electric to the room but quickly figured out .girlfriend found bed too high but still ok

Review collected in partnership with premierinn.com

Was this review helpful? Yes 1
Stephanie_Gardner, Manager at Premier Inn Falkirk East, responded to this review

We are glad to hear you enjoyed your stay with us at Premier Inn Falkirk East. I am sorry to hear you found a couple of aspects disappointing. Please speak to reception if there are any issues in the future and we will do what we can. Thank you for taking the time to write a review as all feedback... More 

Manchester, United Kingdom
Level Contributor
83 reviews
45 hotel reviews
common_n_hotel_reviews_1bd8 62 helpful votes
4 of 5 stars Reviewed May 4, 2015

Stayed here for one night in April whilst on Business. We were working at the refinery which is located no more than 10 minutes away, so if you are working in Grangemouth then this place is perfect. Check in was simple and quick, wifi was free and plenty of free parking. Room was the same as every other premier inn... More 

Was this review helpful? Yes 1
Stephanie_Gardner, Manager at Premier Inn Falkirk East, responded to this review

Thank you for taking the time to write a review for Premier Inn Falkirk East. We are happy to hear you enjoyed your recent stay with us and found our location for your business trip convenient. Your feedback is extremely important to us in order for us to continue to deliver our promise to give our guests a good night... More 

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