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Maldron Hotel Belfast

Belfast International Airport, Aldergrove BT 29 4ZY, Northern Ireland (Formerly Park Plaza Belfast)
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Maldron Hotel Belfast
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418 Reviews from our TripAdvisor Community

Traveler rating
    142
    117
    96
    34
    29
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61
144
29
131
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (63)
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There are newer reviews for Maldron Hotel Belfast
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Belfast, United Kingdom
Senior Contributor
22 reviews 22 reviews
16 hotel reviews
26 helpful votes 26 helpful votes
5 of 5 stars Reviewed March 28, 2015

Was at a wedding here today. Have to say Julie and team here were fabulous - probably the wedding I've been to where staff have been mega attentive. Really super from start to finish Really lovely meal. Hot and plenty of staff waiting tablets. Would highly recommend for wedding or conference.

Was this review helpful? Yes
Stephen R, Front Office Manager at Maldron Hotel Belfast, responded to this review

Dear guest, Thank you for providing us with your feedback. We are delighted to hear that your experience at Maldron Hotel, Belfast was an enjoyable and memorable one. I will pass on your comments regarding our attentive team, and this will be sure to further motivate them. The hotel and its management are committed to ensuring the best possible experience... More 

Cardrona, United Kingdom
Reviewer
3 reviews 3 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed March 26, 2015

Stayed for 1 night in early March and I can happily recommend this Hotel. The room , breakfast and customer service were of a high standard and given its location could not be handier for the airport and just a 10 minute drive away from Antrim. I will definitely be back in the future.

Was this review helpful? Yes 2
2 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed March 15, 2015 via mobile

Stayed here for the weekend. Staff are friendly and helpful, breakfast is pretty good. But none of this compensates for the lack of fresh air! The windows in the rooms do not open more than a crack and the whole place is over-heated. We had two nights of fitful, broken sleep. I know lots of people like the windows firmly... More 

Was this review helpful? Yes
Stephen R, Front Office Manager at Maldron Hotel Belfast, responded to this review

Dear guest, Thank you for leaving feedback regarding your recent stay. I am happy that you found our staff to be friendly and happy, and that you considered our breakfast to be of a good standard. I will be sure to pass these comments on to the teams. Please accept my apologies for any discomfort that you experienced during your... More 

Travelers are raving about these Aldergrove hotels

Widnes, United Kingdom
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed March 13, 2015

we stayed at the maldron hotel , as a stopover from Liverpool to Belfast then on to Iceland on a early next morning start , we got in late from Liverpool at 9.30 evening time , just expecting to grap a late snack , at to hotel , reception told us the restaurant was open till 10.00 , so we... More 

Was this review helpful? Yes 1
Stephen R, Front Office Manager at Maldron Hotel Belfast, responded to this review

Dear valued guest, Thank you for providing us with feedback regarding your recent stay. We are very happy that you enjoyed your stay with us, and thank you for your kind remarks regarding our staff and food. I will be sure to pass all of your comments on to the teams, and a special mention for Jose. We look forward... More 

2 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed March 4, 2015

Two friends and I stayed here as we were catching an early morning flight the next morning. We ate in the hotel restaurant that night. The food arrived at our table within minutes which was a surprise as it couldn't have possibly been cooked that fast. It was terrible to say the least. One staff member who served us was... More 

Was this review helpful? Yes
Stephen R, Front Office Manager at Maldron Hotel Belfast, responded to this review

Dear guest, Thank you for providing feedback regarding your recent stay at Maldron Hotel, Belfast. First and foremost, I would like you to provide us with more information regarding your meal. You can do this by contacting me directly on emcerlane@maldronhotels.com. The General Manger and all of the management team have had a close look at your claim that a... More 

Glasgow, United Kingdom
Top Contributor
71 reviews 71 reviews
20 hotel reviews
37 helpful votes 37 helpful votes
4 of 5 stars Reviewed March 2, 2015

As you can see from the other reviews this is very much a popular place for business meetings being right at the airport. I spent most of the day in the lounge and found the service to be very good and attentive, it was quiet and private enough to have business meetings and the wifi is reliable. All round I... More 

Was this review helpful? Yes
Stephen R, Front Office Manager at Maldron Hotel Belfast, responded to this review

Dear valued guest, Thank you for providing us with your feedback. I am happy to hear that you find our product appealing for your business needs, and I am happy to hear that you find our staff to be attentive. I will pass these comments on to the team. We look forward to seeing you again in the near future.... More 

Belfast, United Kingdom
Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed February 25, 2015

Met my UK manager, who flew over from Newcastle, had a business review and breakfast in the lounge area. Service was excellent and business conducted with little interruption. I even had a seat that i had a plug socket close-by! Free car-parking and easy access Would highly recommend for similar informal business meetings

Was this review helpful? Yes 1
UK
Contributor
14 reviews 14 reviews
7 hotel reviews
18 helpful votes 18 helpful votes
3 of 5 stars Reviewed February 24, 2015

I stay and work in numerous hotels in my life as a trainer and I'm always looking for venues with delegates in mind. Overall I would gauge the hotel as good,, some things are excellent and others need to be looked at. The Good, staff are really fantastic, I had Amy looking after me and my event for most of... More 

Was this review helpful? Yes
Stephen R, Front Office Manager at Maldron Hotel Belfast, responded to this review

Dear guest, Thank you for providing us with your valued feedback. The hotel is currently updating our facilities, and we hope to be able to provide a more superior service in the near future. Thank you for your kind comments regarding our staff. I will be happy to pass these on to the team. Please accept my apologies for any... More 

Reviewer
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed February 24, 2015

I had several business meetings at this hotel over a period of two days. In this time my colleagues and I had wonderful service and great chat as Julie made sure our every needs were attended to and nothing was a problem at all. Julie is an credit to this hotel as her friendly manner and chatting to our group... More 

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Alexandria, Virginia
Contributor
15 reviews 15 reviews
6 hotel reviews
7 helpful votes 7 helpful votes
2 of 5 stars Reviewed February 20, 2015

From the front entrance, the hotel looked modern and newly remodeled, but when we got to the rooms, it was a different story. They were old, and out of date. The walls were heavily marked up. The plumbing was poor....the sink dripped and the toilet had to be flushed several times after each use. The sink basin was cracked. There... More 

Was this review helpful? Yes
Stephen R, Front Office Manager at Maldron Hotel Belfast, responded to this review

Dear guest, Thank you for providing us with feedback regarding your recent stay. I am sorry to hear that your room was not up to the standard that the management here would expect for our guests. Please accept my sincere apologies for any discomfort and/or inconvenience that may have been caused to you during your stay. The hotel is updating... More 

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