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Cleddau Bridge Hotel

Essex Road, Pembroke Dock SA72 6EG, Wales
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Certificate of Excellence 2014
Cleddau Bridge Hotel
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Cleddau Bridge Hotel
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134 reviews from our community

Traveler rating
    60
    40
    25
    4
    5
See reviews for
25
49
4
31
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Birmingham
Senior Contributor
24 reviews 24 reviews
15 hotel reviews
52 helpful votes 52 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We travel to Pembrokeshire a lot as we have family there. Mostly we stay in Tenby but the prices, together with their inability to give the place a lick of paint and varnish more than once in every ten years, put us off. Hotels/B&Bs in the immediate area were no better, being stuck in the 1970s, so we decided to... More

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southampton uk
Contributor
18 reviews 18 reviews
10 hotel reviews
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Stayed here on buisness for 5weeks very nice staff especially jake and jackie h behind the bar the housekeeper as well as nothing was to much trouble and i will make a special mention to ben the chef great food thats all the good points now the bad the bed was to hard like sleeping on a wooden bed but... More

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Nottingham, United Kingdom
Reviewer
5 reviews 5 reviews
5 of 5 stars Reviewed 4 weeks ago

Stayed for a couple of days. Perfect location for a trip to the south-west of wales. Affordable prices, relaxing view, lavish rooms. Restaurant was not the best in hotel restaurant I've been to but works fine.

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Hythe Kent
Top Contributor
76 reviews 76 reviews
12 hotel reviews
40 helpful votes 40 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Stayed here for 7 nights, initially on my own as my walking group were 2 days behind me. The first night was a disaster,the food was about the worst I have ever tasted. Full marks to the Manager, because he listened. For the next 6 nights the food was excellent, presentation, quality and quantity were perfect. Staff were very attentive,... More

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Ellon, Scotland, United Kingdom
Senior Contributor
28 reviews 28 reviews
5 hotel reviews
8 helpful votes 8 helpful votes
1 of 5 stars Reviewed October 3, 2014

I stayed for 10 days on business and given the rate and service the hotel is one of the worse I have ever stayed at! To sum up key points Hotel is in a nice area and is smart and clean. Rooms are ok with good facility in rooms but the down side of the hotel is the restaurant and... More

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CleddauHotel, Manager at Cleddau Bridge Hotel, responded to this review

It's a shame when someone feels the need to damage the reputation of a business because of something that didn't happen or something that could have been resolved at the time. In no way did the staff talk about your table. The head chef did say something but it was aimed at a member of staff not guests. There was... More

Southampton
Senior Contributor
25 reviews 25 reviews
16 hotel reviews
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed October 2, 2014 via mobile

I stayed here with a work colleague, we arrived very early in the afternoon after a 4 hour journey and were told the rooms were ready and available, no waiting around or trying to bargain, good service and very helpful reception. We used the bar as an office and were afforded all of the pleasantries and service that could be... More

Was this review helpful? Yes 1
CleddauHotel, Manager at Cleddau Bridge Hotel, responded to this review

Thank you for your very positive comments. I will pass on your praise to the staff in question. We have a lovely team here and it is good to know they are appreciated. I look forward to welcoming you back again in the future. More

Bristol, United Kingdom
1 review
5 of 5 stars Reviewed September 29, 2014

We enjoyed a fantastic lunch at the Cleddau Bridge Hotel today to celebrate my parents wedding anniversary. 35 years ago, they had their wedding reception here. The manager was aware of this celebration and went above and beyond to make our lunch truly special. The little touches (specially laid table), attentive service, delicious locally sourced food made for a lovely... More

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CleddauHotel, Manager at Cleddau Bridge Hotel, responded to this review

Thank you so much for your wonderful comments. We all love to add those little touches that make someone's celebration even more special. We look forward to the next milestone. More

Milford Haven, United Kingdom
1 review
5 of 5 stars Reviewed September 8, 2014

we had our wedding at the cleddau bridge hotel on Saturday 6th September 2014 and we have to say what a day Thomas Renault the manager (wedding coordinator) and his team made our day a day to remember the rooms clean tidy the food fantastic the staff friendly and efficient the grounds spotless can't praise this place enough. thank you... More

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CleddauHotel, Manager at Cleddau Bridge Hotel, responded to this review

Thank you Lindsey and Shane for your glowing review. We are so pleased that you had the day of your dreams. The staff all commented on how friendly the guests were and this also makes for a good day all round. We look forward to seeing you again in the near future. More

Contributor
12 reviews 12 reviews
4 hotel reviews
10 helpful votes 10 helpful votes
2 of 5 stars Reviewed August 26, 2014

says it in the title... sunday carvery has been poor on the last 3 visits. veg is very hit and miss!! and the food inst always hot hot! the hotel is clean and has high expectancy of the staff which is great, waiting staff are brilliant. server of the carvery hasn't always looked or acted professional. we try not to... More

Was this review helpful? Yes 3
CleddauHotel, Manager at Cleddau Bridge Hotel, responded to this review

It's such a shame that you have had 3 bad meals here and you didn't tell anyone until sharing your comments on Tripadvisor for the world to see. I would urge any potential customers to try for themselves and form their own opinion. The fact that we have guests that turn up every week without fail would give a fair... More

Bracknell, United Kingdom
Senior Contributor
45 reviews 45 reviews
5 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed August 20, 2014

We visited for a classic sunday roast and thats what we got. Good choice of meat, all cooked well and very generous. Veg Good too, lovely views out over river. Good for kids and adults Next time in pembroke we would definitely go back

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CleddauHotel, Manager at Cleddau Bridge Hotel, responded to this review

Thank you for your kind words. The fact that people keep coming back says it all. The food is indeed delicious. See you next Sunday? More

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Additional Information about Cleddau Bridge Hotel

Address: Essex Road, Pembroke Dock SA72 6EG, Wales
Location: United Kingdom > Wales > Pembrokeshire > Pembroke Dock
Price Range (Based on Average Rates): $$
Number of rooms: 40
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Also Known As:
Cleddau Bridge Hotel Pembroke Dock, Wales

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