stayed for two nights and had a great welcome very friendly staff ,hotel was very clean and well located, would definately stay there again.

stayed for two nights and had a great welcome very friendly staff ,hotel was very clean and well located, would definately stay there again.
Excellent position - very disappointed with the room - clean but small and dark with very bad lighting and old fashioned. The afternoon tea included in our Groupon Deal was dreadful. The clotted cream was still frozen and the minute scone was only just defrosted. Two of the smallest sandwiches I have ever seen. Glad we didn't book a meal...
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Thank you for taking the time to provide feedback for our hotel. I feel very disappointed that you didn't enjoy your experience here with us.
It is a shame that your afternoon tea was not to the standard you expected. We have had many satisfied Groupon customers, one even posting a photo on tripadvisor of their own afternoon tea.
I...
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We booked this hotel as a two-night kgb deal for £79 B&B. Our bedroom was quiet and very pleasant, although on the small side. The bathroom was small. The beds were too soft. Everything was very clean. We had a nice 3 course dinner in the restaurant which included a bottle of wine as part of the kgb deal so...
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Thank you for taking the time to feedback about your experience at our hotel.
We do have a range of larger rooms which are always offered to customers as an upgrade. These rooms are newer and also offer outstanding views over the Cleddau Estuary.
We are extremely pleased that you enjoyed your meals here. We like to take into account...
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Just had two nights and we really enjoyed it. Staff are so friendly and welcoming. The breakfast is superb and on the second night, we ordered room service - which was faultless. The rooms are comfy and it's very peaceful at night - we stayed at the weekend and it was busy but no night time noise at all!
I would just like to say a big thank you for your amazing comments. We also think very highly of our hotel and its staff and to receive recognition for our best features is very satisfying. We look forward to welcoming you back in the future.
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Reasonably priced - friendly staff - good, clean rooms - ours was overlooking the Cleddau River. Breakfast was self service but had the majority of things one would want in a breakfast and again the waiting staff were very efficient but friendly. Dinner, served in the hotel's restaurant had a comprehensive but reasonably priced menu. Looking forward to staying there...
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Thank you so much for all your praise for our hotel. I am pleased that you enjoyed your experience. Unfortunately there is nothing that can be done about the bath size at this moment but thank you for drawing our attention to it.
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The Cleddau Bridge really is a wonderful hotel.
The location is convenient to get to anywhere in Pembrokeshire.
The restauarant is excellent. Our evening meal was superb with good choice of dishes.
Breakfast is the best that I have ever seen, wonderfully cooked and as much as you can eat with a wide range.
The room was faultless with a...
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Well, what can I say? This is truly an outstanding review and one that I am extremely pleased with. When all the staff work tirelessly to provide an excellent service for all customers it is a delight when this is recognised. Thank you.
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we cannot thank Thomas Renault and all his staff enough for the excellent service we recieved at our daughters wedding reception. the meal was excellently presented, and tasted fantastic. The location is beautiful with ample parking and great views, also we liked the way the layout of the bedrooms were set. It is vital that something as important as a...
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Thank you so much for your wonderful comments. We believe all of our customers are important to us but there is something extra special about helping to celebrate a couple's wedding day. The staff certainly give 100% to ensure that the service provided is second to none and it is amazing to know how much this is appreciated.
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Stayed on a Groupon voucher which was very good value for money. Upgraded to a sea view room which, although had very good views, we were a little dissapointed by the size of the window. We ate in the hotel first night with a little trepidation, but actually had a very good meal - I had risotto starter which was...
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Thank you so much for taking the time to feedback on your experience here at our hotel.
I will make a note about your thoughts on the size of the window although this is not something we can rectify in the near future. We have made a lot of changes in the kitchen department recently and there have been significant...
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I took my mother away for her birthday with a groupon stay at this hotel. The room was lovely and clean, showers hot, and beds really comfy. I did pay extra for a sea view room which was worth it as the views and sunsets were fabulous. The staff were really friendly and helpful and couldn't do enough to please....
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I would just like to thank you for your feedback - both positive and negative. It is feedback that allows us to improve our services to you.
I am extremely pleased that you appreciated the service. We have a very happy staff who love working here and pleasing customers, which, according to all the comments received, they do very well....
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As every year we book to take our 2 mothers and Grandmother to the Cleddau Bridge for a meal. This year however unlike previous very easy to get booking week before (should have twigged). Upon arrival table for with extended family 18 people. Meals are always on a carvery basis and we went to a corner of room for the...
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I would like to thank you for taking the time to give us feedback on your experience here at our hotel.
Unfortunately we did experience an electrical failure which couldn't have happened on a worse day: one of the busiest of the year for us with over 180 customers booked for lunch. The food served was being replenished on a...
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