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Cleddau Bridge Hotel

Essex Road, Pembroke Dock SA72 6EG, Wales
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Certificate of Excellence 2014
Cleddau Bridge Hotel
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Cleddau Bridge Hotel
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136 reviews from our community

Traveler rating
    61
    40
    26
    4
    5
See reviews for
25
50
4
32
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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London, England, United Kingdom
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed 1 week ago

After a very long trip and a business meeting I was very pleased to find my room was very welcoming. It was clean, modern, spacious and quiet. The staff was pleasant, friendly and helpful. On my arrival I ordered a pot of tea from the bar and as my hands were filled with my luggage the young lady kindly offered... More 

Was this review helpful? Yes
Newport, United Kingdom
Top Contributor
64 reviews 64 reviews
22 hotel reviews
59 helpful votes 59 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We have stayed here many times and it is always really great, the rooms are very well appointed with great views over the estuary, the hotel itself is well equipped the staff are always very accommodating, and the food is always good. Thanks for another great stay.

Was this review helpful? Yes
CleddauHotel, Manager at Cleddau Bridge Hotel, responded to this review

Thank you very much for your great review. It is always a pleasure to hear that a guest has enjoyed their stay. We will see you again in the near future. More 

Birmingham
Senior Contributor
24 reviews 24 reviews
15 hotel reviews
54 helpful votes 54 helpful votes
4 of 5 stars Reviewed November 11, 2014

We travel to Pembrokeshire a lot as we have family there. Mostly we stay in Tenby but the prices, together with their inability to give the place a lick of paint and varnish more than once in every ten years, put us off. Hotels/B&Bs in the immediate area were no better, being stuck in the 1970s, so we decided to... More 

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CleddauHotel, Manager at Cleddau Bridge Hotel, responded to this review

Thank you for your lovely review and I am so pleased that you enjoyed your stay. I will certainly share your comments with the senior management team regarding full disabled access for all guests so thank you for bringing it to our attention. We look forward to welcoming you back in the near future. More 

southampton uk
Contributor
18 reviews 18 reviews
10 hotel reviews
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed November 3, 2014

Stayed here on buisness for 5weeks very nice staff especially jake and jackie h behind the bar the housekeeper as well as nothing was to much trouble and i will make a special mention to ben the chef great food thats all the good points now the bad the bed was to hard like sleeping on a wooden bed but... More 

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CleddauHotel, Manager at Cleddau Bridge Hotel, responded to this review

Thank you for your wonderful review. I have passed on your appreciation to the members of staff mentioned. You will be happy to note that high quality new beds are in the process of being purchased and should be in situ within the next few weeks. More 

Nottingham, United Kingdom
Reviewer
5 reviews 5 reviews
5 of 5 stars Reviewed October 28, 2014

Stayed for a couple of days. Perfect location for a trip to the south-west of wales. Affordable prices, relaxing view, lavish rooms. Restaurant was not the best in hotel restaurant I've been to but works fine.

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CleddauHotel, Manager at Cleddau Bridge Hotel, responded to this review

Thank you for your good review. I am sorry that you were disappointed with your dining experience. If you could let me know the issues these can be dealt with. Hopefully you will be more impressed should you stay again with us. More 

Hythe Kent
Top Contributor
76 reviews 76 reviews
12 hotel reviews
40 helpful votes 40 helpful votes
4 of 5 stars Reviewed October 26, 2014

Stayed here for 7 nights, initially on my own as my walking group were 2 days behind me. The first night was a disaster,the food was about the worst I have ever tasted. Full marks to the Manager, because he listened. For the next 6 nights the food was excellent, presentation, quality and quantity were perfect. Staff were very attentive,... More 

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CleddauHotel, Manager at Cleddau Bridge Hotel, responded to this review

Thank you for your very positive comments. Of course we are saddened that you didn't enjoy your first meal but am reassured that the general manager was able to resolve your problem and offer our apologies. We will see you all again next year. More 

Ellon, Scotland, United Kingdom
Senior Contributor
28 reviews 28 reviews
5 hotel reviews
9 helpful votes 9 helpful votes
1 of 5 stars Reviewed October 3, 2014

I stayed for 10 days on business and given the rate and service the hotel is one of the worse I have ever stayed at! To sum up key points Hotel is in a nice area and is smart and clean. Rooms are ok with good facility in rooms but the down side of the hotel is the restaurant and... More 

Was this review helpful? Yes 1
CleddauHotel, Manager at Cleddau Bridge Hotel, responded to this review

It's a shame when someone feels the need to damage the reputation of a business because of something that didn't happen or something that could have been resolved at the time. In no way did the staff talk about your table. The head chef did say something but it was aimed at a member of staff not guests. There was... More 

Southampton
Senior Contributor
25 reviews 25 reviews
16 hotel reviews
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed October 2, 2014 via mobile

I stayed here with a work colleague, we arrived very early in the afternoon after a 4 hour journey and were told the rooms were ready and available, no waiting around or trying to bargain, good service and very helpful reception. We used the bar as an office and were afforded all of the pleasantries and service that could be... More 

Was this review helpful? Yes 1
CleddauHotel, Manager at Cleddau Bridge Hotel, responded to this review

Thank you for your very positive comments. I will pass on your praise to the staff in question. We have a lovely team here and it is good to know they are appreciated. I look forward to welcoming you back again in the future. More 

Bristol, United Kingdom
1 review
5 of 5 stars Reviewed September 29, 2014

We enjoyed a fantastic lunch at the Cleddau Bridge Hotel today to celebrate my parents wedding anniversary. 35 years ago, they had their wedding reception here. The manager was aware of this celebration and went above and beyond to make our lunch truly special. The little touches (specially laid table), attentive service, delicious locally sourced food made for a lovely... More 

Was this review helpful? Yes
CleddauHotel, Manager at Cleddau Bridge Hotel, responded to this review

Thank you so much for your wonderful comments. We all love to add those little touches that make someone's celebration even more special. We look forward to the next milestone. More 

Milford Haven, United Kingdom
1 review
5 of 5 stars Reviewed September 8, 2014

we had our wedding at the cleddau bridge hotel on Saturday 6th September 2014 and we have to say what a day Thomas Renault the manager (wedding coordinator) and his team made our day a day to remember the rooms clean tidy the food fantastic the staff friendly and efficient the grounds spotless can't praise this place enough. thank you... More 

Was this review helpful? Yes
CleddauHotel, Manager at Cleddau Bridge Hotel, responded to this review

Thank you Lindsey and Shane for your glowing review. We are so pleased that you had the day of your dreams. The staff all commented on how friendly the guests were and this also makes for a good day all round. We look forward to seeing you again in the near future. More 

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Additional Information about Cleddau Bridge Hotel

Address: Essex Road, Pembroke Dock SA72 6EG, Wales
Location: United Kingdom > Wales > Pembrokeshire > Pembroke Dock
Price Range (Based on Average Rates): $
Number of rooms: 40
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Also Known As:
Cleddau Bridge Hotel Pembroke Dock, Wales

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