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Village Urban Resort Wirral

Pool Lane | Bromborough, Bromborough CH62 4UE, England (Formerly DeVere Village Hotel & Leisure Club Wirral)
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Village Urban Resort Wirral
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Village Urban Resort Wirral
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427 reviews from our community

Traveler rating
    84
    146
    113
    55
    29
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Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (103)
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Leek, United Kingdom
Top Contributor
165 reviews 165 reviews
37 hotel reviews
113 helpful votes 113 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

First visit yesterday, found the hotel well located and easy to get too.Business facilities in The Hub were good, and meeting rooms comfortable and well appointed.the staff were also very helpful and friendly

Was this review helpful? Yes
Dublin (Ireland)
2 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 6 days ago NEW via mobile

Just back from a 2 night stay , great hotel lovely bedrooms and pool , nice breakfast, not a good location if going to football as expensive getting a taxi, bar food really good but the restaurant not so good over priced and really poor standard of food, fillet steak ordered £22.50 and it was tiny, veg and sides were... More 

Was this review helpful? Yes
Peter J, General Manager at Village Urban Resort Wirral, responded to this review

Dear Dazzer72534, Thank you for taking the time to leave Village Urban Resort Wirral feedback, we are glad to hear you enjoyed your stay and breakfast the next morning. We are disappointed to hear your meal in our restaurant Buca Di Beppo was not as expected, if you would like to discuss your experience with our team please do not... More 

Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

I stayed here on business for 4 nights and the rooms were a decent size (very comfy bed) but the best part was the amazing staff. From check-in through to breakfast, bar and restaurant staff in the evening, they were all so welcoming and friendly. As a travelling contractor who spends a considerable amount of time on the road away... More 

Was this review helpful? Yes
Peter J, General Manager at Village Urban Resort Wirral, responded to this review

Dear Boogiespook, Thank you for taking the time to leave Village Urban Reosrt Wirral great feedback. We are happy to hear you enjoyed your stay and I will pass your wonderful comments onto our staff. We look forward to welcoming you back to the hotel very soon. Kind Regards Peter Jardine General Manager More 

merseyside
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago

I booked this hotel for a 60th birthday party for my husband . Cindy the events co ordinator was so helpfull with organising the room and the food and sorting out special rates for rooms for guests staying over. On the day of the party the room was all organised and set up for us. The barman on the night... More 

Was this review helpful? Yes
Peter J, General Manager at Village Urban Resort Wirral, responded to this review

Dear Shelagh_e, A big congratulations again to your husband for his 60th Birthday! Thank you for taking the time to leave our hotel great feedback, we are so glad to hear you had a great time, I have passed your fabulous comments on to Cindy and the team. We look forward to welcoming you back v soon. Kind Regards Peter... More 

Hull. Yorkshire
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Stayed in this Hotel whilst attending the Proton beam eye clinic at Clatterbridge. The hotel has excellent rooms which are clean and spacious. The breakfast which is buffet style is very good. If your a fitness fanatic this is the place for you. Excellent gym and swimming pool.

Was this review helpful? Yes 2
Peter J, General Manager at Village Urban Resort Wirral, responded to this review

Dear woodpecker01, Thank you for taking the time to leave our hotel feedback and leaving such wonderful comments. We are glad to hear you enjoyed the breakfast and our lesuire facilities. Kind Regards Peter Jardine General Manager More 

Reviewer
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed 4 weeks ago

For some reason they seem so proud of having TVs in rooms they even put it on your booking confirmation: room with plasma TV. It's a shame the TV reception in the rooms is so bad you might as well have a snow globe! And if you want to plug your laptop into the TV forget it. They have no... More 

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Peter J, General Manager at Village Urban Resort Wirral, responded to this review

Dear David2511, Thank you for taking time to leave feedback, and provding great feedback about our staff, these comments have been passed on. At Village Wirral we endeavour to ensure all our guests have a pleasant stay in a relaxing environment, we are disappointed to hear, on this occasion, that this was not the case, please be assured your comments... More 

Travelers are raving about these Bromborough hotels

Wakefield, United Kingdom
1 review
4 of 5 stars Reviewed 4 weeks ago

We stayed at the hotel on Friday and Saturday night as park of my hen party. We had dinner on the first night in the restaurant and breakfast on both days. The dinner was great and they even threw in a bottle of prosecco which was fab - we had a great round table in the corner which was perfect... More 

Was this review helpful? Yes
Peter J, General Manager at Village Urban Resort Wirral, responded to this review

Dear Zoe F, Thank you for taking the time to leave a great review about Village Urban Resort Wirral. We are so glad to hear you and your guests had a great time and enjoyed your Hen Party, I will pass on all your comments to our staff. We are always looking to improve, and your comments about the plug... More 

Pontefract, United Kingdom
Top Contributor
71 reviews 71 reviews
26 hotel reviews
48 helpful votes 48 helpful votes
2 of 5 stars Reviewed April 18, 2015

We have just come back from two nights stay here and we have stayed here many times before but this time was the most disappointing. We checked in and my husband ordered champagne to be in the room on arrival as it was my 30th birthday. After nearly 45 min in the room my husband had to ring down to... More 

Was this review helpful? Yes
Peter J, General Manager at Village Urban Resort Wirral, responded to this review

Dear taz15485, At Village Wirral we endeavour to ensure all our guests have a pleasant stay in a enjoyable and relaxing environment we are disappointed to hear, on this occasion, that this was not the case, please be assured your comments have been noted and if you would like to discuss your trip further with a team member please do... More 

Chester, United Kingdom
Senior Contributor
34 reviews 34 reviews
11 hotel reviews
24 helpful votes 24 helpful votes
5 of 5 stars Reviewed April 15, 2015 via mobile

Lovely hotel. Lovely restaurant. Gym and pool is great, rooms well equipt. Staff very attentive esp Claire on Reception, very helpful. Called me a local taxi etc. Altho here for work I'd stay here with my partner it's really nice. Will definitely be back.

Was this review helpful? Yes 1
Peter J, General Manager at Village Urban Resort Wirral, responded to this review

Dear ElleH1977, Thank you for your great review, we are thrilled to hear that you had such a pleasant time with us. I will pass on your wonderful comments to the staff and Claire on reception. We look forward to welcoming you and your partner back again very soon. Kind Regards Peter Jardine General Manager More 

Preston, United Kingdom
Top Contributor
78 reviews 78 reviews
15 hotel reviews
114 helpful votes 114 helpful votes
3 of 5 stars Reviewed April 13, 2015

Stayed here on Good Friday. We only booked the night before, and were pleasantly surprised that the dinner bed & breakfast for £79 per room offer was still valid for Good Friday. The building looks lovely from the outside, and nice enough on the inside however it probably is due a bit of a revamp. Receptionist was very friendly as... More 

Was this review helpful? Yes
Peter J, General Manager at Village Urban Resort Wirral, responded to this review

Dear cheese_overdose, Thank you for taking the time to write feedback about Village Urban Resort Wirral. We are glad to hear you enjoyed your breakfast and I will pass your comments onto the team. We are disappointed to hear some aspects of your stay were not satisfactory, please be assured your comments have been noted and if you would like... More 

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