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Holiday Inn Express Liverpool Hoylake

3.0 of 5 The Kings Gap, Hoylake CH47 1HE, England (Formerly Kings Gap Court Hotel)
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Certificate of Excellence 2014
Holiday Inn Express Liverpool Hoylake
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Holiday Inn Express Liverpool Hoylake
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273 reviews from our community

Traveler rating
    124
    93
    40
    10
    6
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63
97
8
35
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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There are newer reviews for Holiday Inn Express Liverpool Hoylake
See the most recent reviews
Braunton, United Kingdom
Top Contributor
87 reviews 87 reviews
20 hotel reviews
33 helpful votes 33 helpful votes
4 of 5 stars Reviewed October 19, 2014

This is an excellent Holiday Inn with very good staff and management, they couldn't be more helpful. The hotel is only about 50 yds from Hoylake station and close to Royal Liverpool Golf Club. There is plenty of parking on site. The bedrooms are spacious, but there are no drawers or wardrobe, just a hanging rail. The bathrooms are good... More 

Was this review helpful? Yes 1
Radlett, United Kingdom
Senior Contributor
26 reviews 26 reviews
17 hotel reviews
27 helpful votes 27 helpful votes
4 of 5 stars Reviewed October 19, 2014

Stayed on a 10,000 IHG points redemption. Was a bit of a schlep outside of Liverpool, thru a toll tunnel. My expectations were not that great but.......it was a very nice hotel. Although there was a wedding on, and the lobby was packed with guests when we checked in, did not hear a sound from the music all night. There... More 

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Sheffield, England
Top Contributor
67 reviews 67 reviews
41 hotel reviews
67 helpful votes 67 helpful votes
2 of 5 stars Reviewed October 6, 2014

Room: modern, clean, spacious, good wifi, modern fittings, comfy bed and pillows. Nice blue lighting though you could see through the door, despite the glass being frosted! Breakfast: very poor quality. Some decent pastries but that was it. It was self-service in a hot and cramped area. Coffee was from a machine! It was served in the lobby for some... More 

Was this review helpful? Yes 1
Matt K, Duty manager at Holiday Inn Express Liverpool Hoylake, responded to this review

Hi, Thank you for taking the time to review our hotel. I must just point out that all Holiday Inn Express hotels adhere to the same brand standards as ourselves, and so maybe it was a Holiday Inn where you had the fresh waffles. We are glad you found the bed and the pillows to be comfy, and we hope... More 

Hereford, United Kingdom
2 reviews
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed September 23, 2014

The hotel beds here are the softest and most uncomfortable beds I have ever had the misfortune to sleep on. I asked to see other rooms and they are the same. We won't be returning here as I got very little sleep and my wife got virtually no sleep. Whoever at HolidayInn HQ buys these beds needs to be sacked... More 

Was this review helpful? Yes 2
Matt K, Duty Manager at Holiday Inn Express Liverpool Hoylake, responded to this review

Thanks for your review of your recent stay with us. We aim to provide all of our guests with an enjoyable, comfortable stay. All of our beds and mattresses are brand standard, meeting IHG requirements and are in fact Hypnos beds which you mention in your review. We appreciate that guests have personal preferences, and as far as we can,... More 

Liverpool, United Kingdom
1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed September 15, 2014

This is the first time I have ever written a review, but the manager and staff at the The King's Gap Holiday Inn Hoylake were so great I had to tell you all. My daughter and son in law had the best wedding money could buy. My daughter's very fusy food requirements were catered for. The venue was decorated to... More 

Was this review helpful? Yes 3
Matt K, Front Office Manager at Holiday Inn Express Liverpool Hoylake, responded to this review

Hi Lisa K, We are so happy to hear that you all enjoyed your day. We are delighted that we played a part in this, and staff all commented on how much they enjoyed the wedding. We do pride ourselves on giving our wedding parties a day to remember, and hope that your daughter enjoyed her frozen yoghurt specially sourced... More 

Sydney, Australia
Senior Reviewer
10 reviews 10 reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed September 9, 2014

Stayed just one night and were very pleased with just about everything. Very clean, modern, quiet and well-equipped. Only complaint was no Sky sport channels and breakfast a bit over cooked. All in all very satisfactory.

Was this review helpful? Yes 1
Abu Dhabi, United Arab Emirates
Senior Reviewer
8 reviews 8 reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed September 9, 2014

I stayed here for a friends wedding. The hotel is easy to find. Room was as expected double bed, shower no bath. The room was generally clean but not spotless. Breakfast was a basic buffet. Overall it was ok, there aren't any other alternatives in the area other than b&b so it's this or nothing. Oh and there is no... More 

Was this review helpful? Yes 1
IHGCare, Guest Relations Manager at Holiday Inn Express Liverpool Hoylake, responded to this review

Dear Susan N, Thank you for taking the time to share your thoughts and concerns. We value your feedback as it helps us improve our guest services. Our goal is to ensure that all our clients leave satisfied and we try our best to fulfill all our guest requests. I apologize for the shortfalls during your stay with us. We... More 

Birmingham, United Kingdom
Reviewer
4 reviews 4 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed September 9, 2014

The hotel rooms were very presentable. Looked like they had been recently refurbished and were to a good modern standard. The breakfast is, as usual with Holiday Inn Express hotels, a let down. The breakfast is included in the price but its a bit of a free for all and the breakfast area was very untidy at peak times. There... More 

Was this review helpful? Yes 1
Farnham UK
Top Contributor
127 reviews 127 reviews
31 hotel reviews
72 helpful votes 72 helpful votes
4 of 5 stars Reviewed September 8, 2014

Bright, modern and well designed hotel - perfect for a 2 night stay. Very close to the local station and a wide range of cafes and restaurants.Large spacious rooms, very large walk-in shower, comfy beds and quiet. Breakfast is smooth and efficient self service. We were guests at a wedding here and even though their was ours and another group... More 

Was this review helpful? Yes 1
Holmfirth, United Kingdom
Reviewer
3 reviews 3 reviews
3 of 5 stars Reviewed September 6, 2014

Room excellent, spacious very clean and great bathroom. However, my room 123 had to open windows for cool air, but I didn't realise that the close vents outside were some sort of extraction system which ran on and off many hours of the night. This woke me on numerous occasions and when I mentioned this on checking out the staff... More 

Was this review helpful? Yes
IHGCare, Guest Relations Manager at Holiday Inn Express Liverpool Hoylake, responded to this review

Dear Dick H, Thank you so much for the feedback provided after your recent stay. I am glad to read that you appreciate the clean and spacious room you received.However, I apologize for any discomfort you may have experienced caused by the noise levels. We will certainly discuss your comments with the appropriate department. Your feedback is very important to... More 

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Additional Information about Holiday Inn Express Liverpool Hoylake

Address: The Kings Gap, Hoylake CH47 1HE, England (Formerly Kings Gap Court Hotel)
Phone Number:
Location: United Kingdom > England > Merseyside > Wirral > Hoylake
Price Range (Based on Average Rates): $
Hotel Class:3 star — Holiday Inn Express Liverpool Hoylake 3*
Number of rooms: 56
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Also Known As:
Kings Gap Court Liverpool
Holiday Inn Express Liverpool Hoylake Wirral

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