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Premier Inn Wirral (Heswall) Hotel

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Chester Road | Gayton, Heswall CH60 3SD, England
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1 room 1 adult
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Premier Inn Wirral (Heswall) Hotel
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307 Reviews from our TripAdvisor Community

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Leicester, United Kingdom
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

We had a 2 night stay with friends and were personally very pleased with everything. Our friends made a complaint which was dealt with positively quickly and apologetically! It is very well placed for visiting the outstanding countryside so staff need to make sure they don't become complacent due to that. We would recommend this Premier Inn for a short... More 

Review collected in partnership with premierinn.com

Helpful?
Thank 679jeanne
San Francisco
1 review
5 of 5 stars Reviewed 4 days ago NEW

Excellent location, terrific staff and spotless well equipped rooms. Easy booking process and the pre stay request was carried out with no problem at all. Staff on reception, housekeeping and restaurant were all excellent. Thank you for our stay.

Review collected in partnership with premierinn.com

Helpful?
Thank huntmrscarmelh
Sydney, Australia
Level Contributor
93 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 56 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

ON a recent business trip, this was recommended as close to where I needed to be, and about 4 star quality. It was OK - the staff, thank you Carole are very helpful, but..... Recommended improvements; FIX YOUR WIFI AND UPGRADE THE SPEED. Most occasions it would drop out or was very slow. These days, this is just unacceptable and... More 

Helpful?
Thank Frank T
Miami, Florida
Level Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

Premier Inn always delivers; value for money, clean and comfortable rooms and usually conveniently located, with on site dining and I've stayed at many different ones over the years. The Heswall Premier Inn is no exception, and in addition to all the above, the staff were friendly and caring - especially important to me as I was a woman travelling... More 

Review collected in partnership with premierinn.com

Helpful?
Thank Rivers;Ms.eliza... R
Glasgow, United Kingdom
2 reviews
5 of 5 stars Reviewed 2 weeks ago

I stayed at this recently refurbed hotel for business. The room was spacious and decorated to a high standard. The location is outside of the town centre which (when coupled with the comfy bed) made for a good nights sleep!

Review collected in partnership with premierinn.com

Helpful?
Thank AussieRules2014
Kettering, United Kingdom
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Comfortable ,value for money.Friendly efficient staff especially Janik and Barbara.Made sure all the family were looked after.Nothing was too much trouble.Clean room with fresh crisp white bedding .thax

Review collected in partnership with premierinn.com

Helpful?
Thank sue504022
Tavira, Portugal
Level Contributor
87 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 51 helpful votes
4 of 5 stars Reviewed 3 weeks ago via mobile

I stay at Premier Inn on a regular basis, but this is the first time that I have stayed in Heswall. The room was up to good standard and the bed, as ever, was exceptionally comfortable. On arrival I paid £15 to connect for 7 days with Premier Inn Ultimate WiFi. My money was accepted online, but apart from a... More 

Helpful?
Thank Tony W
Liverpool, United Kingdom
Level Contributor
15 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Great hotel Excellent parking, clean rooms, helpful and pleasant staff Good sized room and comfy bed I must say that this review reflects the rate we got and if you pay full price you may only award 4 stars to reflect this

Helpful?
Thank Shrek41
Kerry Anne B, Manager at Premier Inn Wirral (Heswall) Hotel, responded to this review

Thank you for taking the time to write your review. We are so glad you had such a comfortable stay with us! More 

Level Contributor
13 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
3 of 5 stars Reviewed 3 weeks ago via mobile

All the staff were lovely and friendly on our visit. The beds were extremely comfortable and everything was well presented. Excellent storage space. The toilet was very small but not great for a long stay. The wifi could be much better, I had no phone signal the full time within this hotel (very odd). Pleasant stay though.

Helpful?
Thank Jennifer C
Kerry Anne B, Manager at Premier Inn Wirral (Heswall) Hotel, responded to this review

Thank you for your review. It is lovely to hear that you found the staff so friendly, your comments have been passed on! More 

Wigan, England, United Kingdom
Level Contributor
9 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Arrived to a very warm friendly reception by the lady on reception. The hotel's first impression as you enter is warm and very clean. The room was warm, clean and comfortable. The room had everything you could need for a stay irn a hotel. I have stayed in other premier inn's and could not fault any of them. We ate... More 

Helpful?
Thank Lisa M
Kerry Anne B, Manager at Premier Inn Wirral (Heswall) Hotel, responded to this review

Thank you for such a lovely review! We are so happy to hear that you had such a great stay with us. Your kind comments have been passed on to the teams and we hope to see you again soon! More 

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