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All 2 Heswall hotels

Premier Inn Wirral - Heswall

Chester Road | Gayton, Heswall CH60 3FD, England
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Premier Inn Wirral - Heswall
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82%
Ranked #1 of 2 Hotels in Heswall
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed 1 week ago
STEPHEN H London, United Kingdom
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208 reviews from our community

Traveler rating
    104
    66
    23
    5
    10
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86
67
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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London, United Kingdom
Top Contributor
57 reviews 57 reviews
12 hotel reviews
41 helpful votes 41 helpful votes
4 of 5 stars Reviewed 1 week ago

This hotel is located in a very pleasant part of the Wirral. It has a large car park which appears to be secure and it is certainly convenient for off loading your luggage. The rooms are well equipped but basic, however, the most important factor is that the beds are extremely comfortable ! The corridors of the hotel are in... More

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Joanne B, Manager at Premier Inn Wirral - Heswall, responded to this review

Thank you for taking the time to review the hotel, we are glad you enjoyed the stay with us and your right the hypnos beds are very comfortable. We hope to see you back soon Kind regards Jo More

Billericay, United Kingdom
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago

Just returned from a week here. The staff both in the hotel and serving breakfast in the restaurant are very friendly and efficient. We had a room overlooking the car park on the top floor which was very quiet and had excellent wifi and phone connection - well worth £10 for wifi.There are plenty of restaurants within walking distance as... More

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Joanne B, Manager at Premier Inn Wirral - Heswall, responded to this review

Thank you for your kind words regarding the team I will pass the comments on to the restaurant. We hope to see you again soon Kind regards Jo More

Johannesburg, Gauteng, South Africa
1 review
5 of 5 stars Reviewed 3 weeks ago

Stayed for six days in August. Rooms were nice and clean, beds always perfectly made, and really comfortable beds. Wifi cost £10 but worth it for the week for my sister and I. The service was impeccable though. We were greeted in the day by a friendly girl, but the night clerk on duty, Carl, was most memorable and helpful.... More

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Joanne B, General Manager at Premier Inn Wirral - Heswall, responded to this review

Thank you for choosing to stay at the Premier Inn Wirral Heswall and taking the time to review the hotel. We are very pleased you enjoyed your stay and I have passed your comments on to the team and Carl who was enjoys chatting to all the guests. Kind Regards Jo More

Oxfordshire, United Kingdom
1 review
4 of 5 stars Reviewed 4 weeks ago

They allowed me to have my room early to change for the wedding I was attending. Breakfast was the same as I've experienced in other Premier Inns. It was fairly quiet - some minor corridor noise. Bit of a walk to the station but very do-able.

Review collected in partnership with premierinn.com

Was this review helpful? Yes
Joanne B, Manager at Premier Inn Wirral - Heswall, responded to this review

I would like to thank you for choosing Premier Inn Wirral Heswall and also taking the time to review the hotel. I'm very happy you managed to have an early check in, we try our best to help as many guests as we can but can never guarantee this service. I hope you come back and see us soon Regards... More

Contributor
11 reviews 11 reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Randomly manned reception - we were greeted by a friendly enough young lady who then advised us she'd have to get the Receptionist to check us in.. Sometimes there was someone there but sometimes there wasn't... Rubbish mobile phone signal and wifi that just would not connect - Please could Premier Inn sort out this recurring issue... Do you dampen... More

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Joanne B, Manager at Premier Inn Wirral - Heswall, responded to this review

Thank your taking the time to review the Hotel. We are glad that you found the brand new Hypnoss bed comfortable. I will make sure your comments are passed on to both the team at the hotel and the restaurant. We look forward to welcoming you back. Kind Regards Jo More

Rhondda, United Kingdom
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed August 16, 2014

we have stayed at this hotel twice ,the hotel is clean and comfortable but does need to up date its decor,great food in the beefeater and friendly service.we choose this hotel as it is close to clatterbridge hospital where my father was recieving some treatment.

Was this review helpful? Yes
Joanne B, Manager at Premier Inn Wirral - Heswall, responded to this review

I would like to thank you for choosing to Stay at Premier Inn Wirral Heswall, your right the location is ideal for Clatterbridge Hospital. I have logged your comments regarding the decor, we find all feedback very useful and tahnk you for taking the time to review the hotel. Kind Regards Jo More

london
Senior Contributor
26 reviews 26 reviews
5 hotel reviews
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed August 15, 2014

Stayed for a night recently as part of a family visit. Arrived just before 11pm but still a proper warm welcome. Nice room at the back of the Hotel (not asked for but helpfully allocated) which is of the standard Premier Inn quality. Breakfast was good even by the standards of the brand - perfectly ripe and fresh fruit; nicely... More

Was this review helpful? Yes
Joanne B, Manager at Premier Inn Wirral - Heswall, responded to this review

I would like to thank you for choosing to stay at the Premier Inn Heswall and taking the time to review the hotel. I will pass your comments on to the team and look forward to welcoming you back. Thanks Jo More

Contributor
12 reviews 12 reviews
7 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed August 11, 2014

As a budget hotel don't expect frills - however room was clean and just big enough for our family which is main reason for staying. Good location and ease of parking. Tv small and basic extras but bed really comfy and quiet hotel!! Breakfast great at nearby pub however dinner was not! Suggest you stay for breakfast and eat out... More

Review collected in partnership with premierinn.com

Was this review helpful? Yes
Joanne B, Manager at Premier Inn Wirral - Heswall, responded to this review

I would like to thank you for choosing to stay with us and taking the time to review the hotel. We are very glad you enjoyed your stay and look forward to welcoming you and your family back. Kind Regards Jo More

Kingston-upon-Hull, United Kingdom
Contributor
13 reviews 13 reviews
9 hotel reviews
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed August 3, 2014

As with all Premier Inns you know what you are going to get, good quality and good service. However, I was not happy with the attached Beefeater restaurant. I found a screwed up piece of paper in the centre of my burger. The manager said it was one of the order forms used by the chefs that must have blown... More

Was this review helpful? Yes 1
Joanne B, Manager at Premier Inn Wirral - Heswall, responded to this review

Thank you for taking the time to post a review. I have passed your comments on the restaurant manager Sarah. The meal deal can be good value if you are having breakfast and of course many of the guest do enjoy the freedom to choose from offers available in the restaurant. Thank you for the kind words about the hotel,... More

Thornton Cleveleys, United Kingdom
1 review
5 of 5 stars Reviewed August 2, 2014

Really impressed with Hotel and helpfulness of all the staff. You get the expected consistent quality from Premier Inn, with great breakfasts, mixed with staff that really seem to enjoy their jobs. Why book anywhere else?

Review collected in partnership with premierinn.com

Was this review helpful? Yes
Joanne B, Manager at Premier Inn Wirral - Heswall, responded to this review

Thank you for choosing to stay with us and taking the time to review the hotel. I will pass your comments on to the the team and the restaurant who will be thrilled with them. We hope to welcome you back soon Kind Regards Jo More

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Additional Information about Premier Inn Wirral - Heswall

Address: Chester Road | Gayton, Heswall CH60 3FD, England
Phone Number:
Location: United Kingdom > England > Merseyside > Wirral > Heswall
Price Range (Based on Average Rates): $
Number of rooms: 63
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Also Known As:
Premier Inn Wirral (Heswall) Hotel Heswall

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