We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 2 Heswall hotels

Premier Inn Wirral - Heswall

Chester Road | Gayton, Heswall CH60 3FD, England
Hotel website
Hotel deals
Hotel amenities
Special Offer
Great deals online
Save Saved
You added Premier Inn Wirral - Heswall to your Saves list
Premier Inn Wirral - Heswall
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
82%
Ranked #1 of 2 hotels in Heswall
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed 2 days ago
Jennifer M Oxfordshire, United Kingdom
  • Overview
  • Reviews (205)
  • Photos (8)
  • Amenities
  • Q&A
  • Room tips (52)
  • Location
  • More
true
Write a Review

205 people have reviewed this hotel

Traveler rating
    102
    65
    23
    5
    10
See reviews for
85
66
12
20
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (52)
Date | Rating
  • English first
  • Any
English first
Oxfordshire, United Kingdom
1 review
4 of 5 stars Reviewed 2 days ago NEW

They allowed me to have my room early to change for the wedding I was attending. Breakfast was the same as I've experienced in other Premier Inns. It was fairly quiet - some minor corridor noise. Bit of a walk to the station but very do-able.

Review collected in partnership with premierinn.com

Was this review helpful? Yes
Joanne B, Manager at Premier Inn Wirral - Heswall, responded to this review

I would like to thank you for choosing Premier Inn Wirral Heswall and also taking the time to review the hotel. I'm very happy you managed to have an early check in, we try our best to help as many guests as we can but can never guarantee this service. I hope you come back and see us soon Regards... More

Contributor
11 reviews 11 reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

Randomly manned reception - we were greeted by a friendly enough young lady who then advised us she'd have to get the Receptionist to check us in.. Sometimes there was someone there but sometimes there wasn't... Rubbish mobile phone signal and wifi that just would not connect - Please could Premier Inn sort out this recurring issue... Do you dampen... More

Was this review helpful? Yes
Joanne B, Manager at Premier Inn Wirral - Heswall, responded to this review

Thank your taking the time to review the Hotel. We are glad that you found the brand new Hypnoss bed comfortable. I will make sure your comments are passed on to both the team at the hotel and the restaurant. We look forward to welcoming you back. Kind Regards Jo More

Rhondda, United Kingdom
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 1 week ago

we have stayed at this hotel twice ,the hotel is clean and comfortable but does need to up date its decor,great food in the beefeater and friendly service.we choose this hotel as it is close to clatterbridge hospital where my father was recieving some treatment.

Was this review helpful? Yes
Joanne B, Manager at Premier Inn Wirral - Heswall, responded to this review

I would like to thank you for choosing to Stay at Premier Inn Wirral Heswall, your right the location is ideal for Clatterbridge Hospital. I have logged your comments regarding the decor, we find all feedback very useful and tahnk you for taking the time to review the hotel. Kind Regards Jo More

london
Senior Contributor
24 reviews 24 reviews
5 hotel reviews
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed 1 week ago

Stayed for a night recently as part of a family visit. Arrived just before 11pm but still a proper warm welcome. Nice room at the back of the Hotel (not asked for but helpfully allocated) which is of the standard Premier Inn quality. Breakfast was good even by the standards of the brand - perfectly ripe and fresh fruit; nicely... More

Was this review helpful? Yes
Joanne B, Manager at Premier Inn Wirral - Heswall, responded to this review

I would like to thank you for choosing to stay at the Premier Inn Heswall and taking the time to review the hotel. I will pass your comments on to the team and look forward to welcoming you back. Thanks Jo More

Contributor
12 reviews 12 reviews
7 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed 2 weeks ago

As a budget hotel don't expect frills - however room was clean and just big enough for our family which is main reason for staying. Good location and ease of parking. Tv small and basic extras but bed really comfy and quiet hotel!! Breakfast great at nearby pub however dinner was not! Suggest you stay for breakfast and eat out... More

Review collected in partnership with premierinn.com

Was this review helpful? Yes
Joanne B, Manager at Premier Inn Wirral - Heswall, responded to this review

I would like to thank you for choosing to stay with us and taking the time to review the hotel. We are very glad you enjoyed your stay and look forward to welcoming you and your family back. Kind Regards Jo More

Kingston-upon-Hull, United Kingdom
Contributor
13 reviews 13 reviews
9 hotel reviews
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed 3 weeks ago

As with all Premier Inns you know what you are going to get, good quality and good service. However, I was not happy with the attached Beefeater restaurant. I found a screwed up piece of paper in the centre of my burger. The manager said it was one of the order forms used by the chefs that must have blown... More

Was this review helpful? Yes 1
Joanne B, Manager at Premier Inn Wirral - Heswall, responded to this review

Thank you for taking the time to post a review. I have passed your comments on the restaurant manager Sarah. The meal deal can be good value if you are having breakfast and of course many of the guest do enjoy the freedom to choose from offers available in the restaurant. Thank you for the kind words about the hotel,... More

Thornton Cleveleys, United Kingdom
1 review
5 of 5 stars Reviewed 3 weeks ago

Really impressed with Hotel and helpfulness of all the staff. You get the expected consistent quality from Premier Inn, with great breakfasts, mixed with staff that really seem to enjoy their jobs. Why book anywhere else?

Review collected in partnership with premierinn.com

Was this review helpful? Yes
Joanne B, Manager at Premier Inn Wirral - Heswall, responded to this review

Thank you for choosing to stay with us and taking the time to review the hotel. I will pass your comments on to the the team and the restaurant who will be thrilled with them. We hope to welcome you back soon Kind Regards Jo More

Peterborough, United Kingdom
Top Contributor
54 reviews 54 reviews
13 hotel reviews
15 helpful votes 15 helpful votes
3 of 5 stars Reviewed 3 weeks ago

The staff were very nice and booking on line and booking in very efficient we have stayed here before two years ago and this time we really felt the place was looking very tired, and is in desperate need of makeover especially the bathrooms. Decor is shabby and outdated and our bathroom perfectly clean but so in need of new... More

Was this review helpful? Yes
Joanne B, Manager at Premier Inn Wirral - Heswall, responded to this review

I would like to thank you for taking the time to review the Hotel all feedback is important. I will pass the comments about the decor to the Team at Head office. Your comments about the team and room cleanliness have been passed onto the Hotel Team and they were pleased that the efforts haven't gone unnoticed. We hope to... More

1 review
5 of 5 stars Reviewed 4 weeks ago

The staff at the Premier Inn in Heswall was superb and helpful in every way. Kudos to Barbara-Joanne-Ellie-Hannah for making this stay of 6 days a very comfortable and enjoyable stay. Hope to stay again when the Open is held at Hoylake.

Was this review helpful? Yes
Joanne B, Manager at Premier Inn Wirral - Heswall, responded to this review

I would like you thank you for taking the time to review the Hotel and remember so many of the team. I have passed your comments on the team and we all enjoyed having you stay at the Hotel. We hope to see you again, You don't have to wait for the Golf!! Kind Regards Joanne More

Dudley, United Kingdom
2 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Stayed for a few nights with family as a small break. staff were friendly and pleasant, which is a rarity, rooms good sized, easily slept our family of 4, beds very comfy. A great location - 20 mins from Chester, 20 mins from the beach, ideal.

Was this review helpful? Yes
Joanne B, Manager at Premier Inn Wirral - Heswall, responded to this review

We would like to Thank you for taking the time to review the hotel and choosing the stay with us. We are happy you enjoyed your stay and found us a good location to visit many places. I will pass your comments on to the team. Thank You Kind Regards Jo More

Owners: What's your side of the story?
If you own or manage Premier Inn Wirral - Heswall, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.
Manage your listing

Been to Premier Inn Wirral - Heswall? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Premier Inn Wirral - Heswall

Address: Chester Road | Gayton, Heswall CH60 3FD, England
Phone Number:
Location: United Kingdom > England > Merseyside > Wirral > Heswall
Price Range (Based on Average Rates): $
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Premier Inn and Priceline so you can book your Premier Inn Wirral - Heswall reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Premier Inn Wirral (Heswall) Hotel Heswall

8 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (6)
Viewed
Bathroom (2)
Viewed
Hotel & grounds (2)
Viewed
Room/suite (1)
Viewed
Other (1)

Management photos: Courtesy of the property manager

Viewed
All management photos (3)
Viewed
Hotel & grounds (3)

Amenities

Bar / Lounge Free Parking Restaurant Wheelchair access
Number of rooms
63

Questions & Answers

Questions? Get answers from Premier Inn Wirral - Heswall staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer