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Premier Inn Wirral - Heswall

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Chester Road | Gayton, Heswall CH60 3FD, England
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Rooms from £57
Best prices for: 1 room 1 guest
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Premier Inn Wirral - Heswall
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Premier Inn Wirral - Heswall
Review This Hotel

239 reviews from our community

Traveler rating
    120
    80
    23
    6
    10
See reviews for
95
75
13
24
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (56)
Date | Rating
  • English first
  • Any
English first
  • All months
    (239)
  • Mar-May only
    (61)
  • Jun-Aug only
    (64)
  • Sep-Nov only
    (59)
  • Dec-Feb only
    (55)
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Pembrokeshire, United Kingdom
1 review
5 of 5 stars Reviewed 1 week ago

We stayed at Premier Inn, Heswall while going to a family reunion. It was the best Premier Inn we had stayed at. The rooms were quiet. The restaurant facilities adjacent to the Premier Inn were excellent and the breaksast service was superb. All the staff were extremely friendly and helpful. The car park was spacious and the cctv cameras gave... More 

Review collected in partnership with premierinn.com

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Kerry Anne B, Manager at Premier Inn Wirral - Heswall, responded to this review

Thank you so much for such a glowing review! We are so happy that you had a comfortable stay and that you found our staff friendly and helpful. Your kind comments will be passed on to all of the staff and we shall look forward to welcoming you back in the near future! More 

Liverpool
Senior Contributor
44 reviews 44 reviews
27 hotel reviews
55 helpful votes 55 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We are regular Premier inn customers and stayed here for an overnight break in Heswall. The hotel is of a good standard , very comfy beds, nice location overlooking a lovely beer garden and next to a Beefeater and another pub over the road. If you don't know the area this hotel is a great location to explore Heswall village... More 

Was this review helpful? Yes 1
Kerry Anne B, Manager at Premier Inn Wirral - Heswall, responded to this review

Thank you for taking the time to write your review. We are so glad you had a comfortable stay. Your kind comments about the staff have been passed on! More 

Island of Anglesey, United Kingdom
Reviewer
3 reviews 3 reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 3 weeks ago

A well located hotel off a busy roundabout and dual carriageway, a petrol filling station nearby. Plenty of parking with disabled places to the front. Be aware this hotel does not have a lift but two disabled friendly rooms on the ground floor. Very friendly staff nothing is too much trouble all delivered with a smile. Room is what you... More 

Review collected in partnership with premierinn.com

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Kerry Anne B, Manager at Premier Inn Wirral - Heswall, responded to this review

Thank you for your review and recommendation of our hotel. We hoep to see you again soon! More 

London
Senior Contributor
44 reviews 44 reviews
27 hotel reviews
67 helpful votes 67 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Visited for three nights whilst visiting family on the Wirral. The staff were very friendly and welcoming. The room was clean and the bed was very comfy but the room and bathroom were quite dated and showing signs of wear and tear and could benefit from a refit. Beefeater restaurant next door for meals but we did not use. I... More 

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Kerry Anne B, Manager at Premier Inn Wirral - Heswall, responded to this review

Thank you for taking the time to write your review. We are so happy to hear that you had a comfortable stay and found our staff friendly! More 

St. Neots, United Kingdom
Contributor
20 reviews 20 reviews
8 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed February 15, 2015

I normally use the Premier Inn when travelling on business and visited their Wirral, Heswall hotel recently and was well up to their high standards with the staff friendly and helpfull. The Beefeater resturant is next door and also up their usual good standards where I had an evening meal and breakfast.

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Kerry Anne B, Manager at Premier Inn Wirral - Heswall, responded to this review

Thank you for your review. We our so happy to hear that we met the high standards you expect from Premier Inn during your business trips! More 

malvern uk
Top Contributor
51 reviews 51 reviews
26 hotel reviews
47 helpful votes 47 helpful votes
5 of 5 stars Reviewed February 2, 2015

Very nice welcome, good check in, very effeciant service, room very large, room 52, you can't beat these inns for value, comfort, and space. £29 booked well in advance, but if you have forward booked business appointments it makes sense, thanks again

Was this review helpful? Yes
Kerry Anne B, Manager at Premier Inn Wirral - Heswall, responded to this review

Thank you for taking the time to write your review. We are so glad you enjoyed your stay with us and found it good value for money! More 

Bradford-on-Avon, United Kingdom
Reviewer
5 reviews 5 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed January 28, 2015

This hotel is scheduled for refurbishment this year and it is beginning to show the need - a little tired in places. One thing that Premier Inns need to address is the complete lack of a mobile signal which means that to make a telephone call it is necessary to stand in the car park - not very pleasant in... More 

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Kerry Anne B, Manager at Premier Inn Wirral - Heswall, responded to this review

Thank you so much for your kind words about our staff, you feedback has been passed on! More 

Wokingham, United Kingdom
Contributor
14 reviews 14 reviews
10 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed January 27, 2015

As all Premier Inns - the room was spotless, beds comfy, great shower and great value. Despite being on a main road there was no traffic noise in the rooms. Only downside was the mobile phone signal which was poor to non-existent. The pub next door was nicely presented, we just had a drink and bar snacks which were simple... More 

Review collected in partnership with premierinn.com

Was this review helpful? Yes
Kerry Anne B, Manager at Premier Inn Wirral - Heswall, responded to this review

Thank you so much for such a lovely review! We are so glad that you found our hotel and staff service to such a high standard. Your comments have been passed on to the team! More 

Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed January 23, 2015 via mobile

Always made welcome by the staff at Premier Inn and Glegg Arms. I was suffering from illness over Christmas, put do not disturb sign on door and was left to recover, housekeeping did leave message under the door, ask Reception if anything was required.

Was this review helpful? Yes
Kerry Anne B, Manager at Premier Inn Wirral - Heswall, responded to this review

Thank you so much for your review. We our so glad you found our staff friendly and hope to see you again soon! More 

bridgnorth
Senior Contributor
35 reviews 35 reviews
3 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed December 29, 2014

We often use this hotel but it was particularly pricey this time 2 rooms at £79 a night each without breakfast is very steep for one night - and the hair dryers were not in either of the 2 rooms - ok for a budget hotel but £79 a night you would expect a hair dryer! Brilliant staff - really... More 

Review collected in partnership with premierinn.com

Was this review helpful? Yes
Kerry Anne B, Manager at Premier Inn Wirral - Heswall, responded to this review

Thank you for taking the time to write your review. Your kind words about the staff have been passed on! More 

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