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Premier Inn Wirral - Heswall

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Chester Road | Gayton, Heswall CH60 3FD, England
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Premier Inn Wirral - Heswall
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Premier Inn Wirral - Heswall
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259 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (57)
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Perth and Kinross, United Kingdom
Top Contributor
146 reviews 146 reviews
19 hotel reviews
101 helpful votes 101 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

Fat efficient check in - happy faces - good information. Rooms clean and secure. A bit pricey. Breakfast team very efficient and a great start to the day. If you need an overnight stop , that is cheerful and efficient , this is the place.

Review collected in partnership with premierinn.com

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Dubai, United Arab Emirates
Contributor
14 reviews 14 reviews
7 hotel reviews
28 helpful votes 28 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

Tired room, quite old and in need of refurbishment but was clean and tidy nonetheless. Staff kind and helpful. Parking on site under window useful. Did not use the restaurant so cannot comment. Handy location on the main roundabout as you enter Heswall .

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Newton Abbot, United Kingdom
Senior Contributor
46 reviews 46 reviews
16 hotel reviews
39 helpful votes 39 helpful votes
4 of 5 stars Reviewed 1 week ago

10mins off the motorway, next to the charming town of Heswell this Hotel has all you need for a quick stop over, comfortable rooms and a good breakfast in the attached beefeater, which has a childrens play area outside and a good bar area inside. If you want more choice then just over the road is a local Pub called... More 

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Southam, United Kingdom
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Stayed at this Premier Inn Saturday 6th June as we were attending a wedding.Lovely greeting from the young lady on reception and also when we got back later at night from gentleman who was on all night.Room spotless and as "Sir Lenny" tells you the beds and pillows are really comfy.Breakfast was taken next door at Beefeater again good service... More 

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Kerry Anne B, Manager at Premier Inn Wirral - Heswall, responded to this review

Thank you for your review! We are very glad to hear that you found our hotel clean and comfortable and our staff so welcoming. More 

UK
Top Contributor
246 reviews 246 reviews
42 hotel reviews
167 helpful votes 167 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Great value deals even during half term. The staff were friendly and helpful. The room was spotless and their beds are very comfortable. We slept very well and there was little noise. We opted for the breakfast which was cooked to order and you could have what you wanted. The sausages were good. Unfortunately there was no black pudding. Very... More 

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Kerry Anne B, Manager at Premier Inn Wirral - Heswall, responded to this review

Thank you for such a great review! We are so glad to hear that you had such a brilliant stay. Your comments will be passed on to the team! More 

Poole, United Kingdom
Reviewer
4 reviews 4 reviews
3 of 5 stars Reviewed 2 weeks ago

Stayed here for a couple of nights. Staff very pleasant but wi-fi did not work. Spoke to the receptionist and he suggested that I call the service provider! Oh, if you can, avoid the basement rooms; there is a musty smell.

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Isle of Man, United Kingdom
2 reviews
5 of 5 stars Reviewed 3 weeks ago

This was the first time I stayed at a Premier Inn Hotel and was very impressed with the standard of comfort and cleanliness. The staff there are really friendly and helpful. I ate at the Beefeaters each evening and the food was of good quality and reasonably priced. Again the staff there were very attentive. The hotel is located beside... More 

Review collected in partnership with premierinn.com

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Kerry Anne B, Manager at Premier Inn Wirral - Heswall, responded to this review

Thank you for your review. We are so pleased that you found our hotel clean and comfortable and our staff friendly. We hope to welcome you back in the near future! More 

Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed May 27, 2015

We have stayed at Heswall on numerous occasions and we have always found the day & night staff very helpful & courteous, the rooms are always exceptionally clean and we have always had a good nights sleep. There has only been 1 occasion by where our sleep has been disturbed, due to two very rude, drunk girls who became abusive... More 

Was this review helpful? Yes 1
Kerry Anne B, Manager at Premier Inn Wirral - Heswall, responded to this review

Thank so much for your review. We are so glad to hear that you found your room clean and comfortable and our staff welcoming. It's lovely to hear that we will be your first choice for the future and we look forward to welcoming you back soon! More 

Bradford-on-Avon, United Kingdom
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed May 26, 2015

Returned once again to the Wirral Premier inn at Heswall for a family occasion. All the staff were their usual welcoming selves and really make us feel at home. I believe the Inn is scheduled for refurbishment and possible extension and it is beginning to show its need for a little more than just a touch of TLC. Good that... More 

Review collected in partnership with premierinn.com

Was this review helpful? Yes
Kerry Anne B, Manager at Premier Inn Wirral - Heswall, responded to this review

Thank you for taking the time to write your review. We are so glad that once again you had such a great stay and found the service of our staff so exceptional. Your kind comments will be passed on and we look forward to welcoming you back! More 

Belfast, United Kingdom
Top Contributor
50 reviews 50 reviews
30 hotel reviews
41 helpful votes 41 helpful votes
2 of 5 stars Reviewed May 17, 2015

It's a premier inn, they're all pretty similar so no point in going into too much detail - room was fine etc. Cons - no mobile signal, serious issue for myself and colleagues as we were there for business and spent most of our time wondering around the car park trying to hold onto a small amount of reception. Really... More 

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WhitbreadHotels, Online Customer Feedback at Premier Inn Wirral - Heswall, responded to this review

Thanks for your feedback. At Premier Inn we endeavour to offer the best value quality and service. I am sorry to learn of the issues you encounter with our mobile phone signal in the area. We will follow this up directly with the hotel and our service provider to ensure we are consistently providing the best possible service. Thank you... More 

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