We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 1 Frankby hotels

Hillbark Hotel

5.0 of 5 Hotel   |   Royden Park, Frankby CH48 INP , England
Hotel amenities
Save Saved
You added Hillbark Hotel to your Saves list
Hillbark Hotel
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
You must enter dates to see the best prices.
73%
Ranked #1 of 1 hotels in Frankby
A recent review
  • Overview
  • Reviews (145)
  • Photos (48)
  • Amenities
  • Q&A
  • Room tips (18)
  • Location
  • More
Write a Review

145 people have reviewed this hotel

Traveler rating
    87
    18
    11
    12
    17
See reviews for
27
63
7
11
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (18)
Date | Rating
  • English first
  • Any
English first
2 reviews
5 of 5 stars Reviewed 1 week ago

Excellent establishment, set in beautiful grounds. The food was excellent as was the service, sadly let down by the bar prices. Management say their prices are in line with other 5* hotel's. In my mind this is no excuse for more than 600% mark up. Beautiful house, beautiful venue and fantastic food all the same.

Was this review helpful? Yes
Yorkshire, England
Top Contributor
132 reviews 132 reviews
56 hotel reviews
77 helpful votes 77 helpful votes
5 of 5 stars Reviewed 1 week ago

We attended a wedding reception at the hotel. It is a stunning looking building in fabulous, well manicured gardens. An incredible venue for a stay or wedding reception.The staff are very attentive without being stuffy and too formal which was very nice to experience.The owner parks his Rolls Royce at the main entrance and the prices he charges help to... More

Was this review helpful? Yes
Liverpool, United Kingdom
1 review
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed June 3, 2014

Attended my nieces wedding here held in a marquee within the grounds. Beautiful house and setting. Everyone we spoke to were astounded by the cost of the drinks. The till was covered over with a black bag and no one received a receipt when they paid for their drinks.Prices were not displayed until later on request. No draught beer. 330ml... More

Was this review helpful? Yes 15
Contessa_Manager, Public Relations Manager at Hillbark Hotel, responded to this review

Dear Dave D, Thank you for taking the time to share your experience of your time here at Hillbark, it was a pleasure to have you all here last weekend. Rather than stocking draft beer we offer a wide range of world beers and pride ourselves in the quality of our products behind the bar. As a five star establishment... More

Manchester
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed April 5, 2014 via mobile

We had our wedding here on 1st March 2014 and I cannot thank Hillbark enough! It was AMAZING! Even before the day the events team always answered any question immediately in the 2 years of planning. The bridal party stayed there the night before and had dinner in the Cellar Room, highly recommend this, and the service was amazing and... More

Was this review helpful? Yes 2
Contessa_Manager, Public Relations Manager at Hillbark Hotel, responded to this review

Dear Sam M, It was a pleasure to be a part of your wedding day and we are all thrilled to hear that you both had such a special day. Rebecca has passed on her thanks for your kind comments and hopes to see you again soon! We are glad to hear that you enjoyed your meal in our Cellar... More

N.Wales
Senior Contributor
34 reviews 34 reviews
10 hotel reviews
48 helpful votes 48 helpful votes
5 of 5 stars Reviewed March 21, 2014

My husband and I stayed here for 1 night. First impressions... Wow!! The hotel is beautifully presented in highly maintained grounds. Although it appears very old it has been decorated to a high standard but keeping the original features. Our room was lovely, not the biggest but very cosy! The only thing it missed out on was a bath! We... More

Was this review helpful? Yes 1
Contessa_Manager, Public Relations Manager at Hillbark Hotel, responded to this review

Dear Red_Gurl8, Thank you for taking the time to share your experience of Hillbark, we are glad that you and your husband had such a pleasant stay and everyone has enjoyed reading your feedback. It was a pleasure to have you here and we would love to welcome you back to show off our Spa facilities and give you a... More

Cardiff, United Kingdom
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed March 20, 2014

I was fortunate to be invited to a 50th Birthday Masqureade Ball at this wonderful hotel last weekend. We drove up from Cardiff, and stayed at the hotel on both Friday and Saturday night. From the moment we turned the corner of the drive to see this amazing building and spectacular grounds, we were wowed by everything. For me the... More

Was this review helpful? Yes 2
Contessa_Manager, Public Relations Manager at Hillbark Hotel, responded to this review

Dear Jon F, It was a pleasure to have you staying with us at Hillbark and we are glad to hear you had such a great night on Saturday for James’ Masqureade Ball! Thank you for taking the time to share your experience as we have all been thrilled to read your feedback. We look forward to having you visit... More

Northwich, United Kingdom
Senior Contributor
33 reviews 33 reviews
13 hotel reviews
23 helpful votes 23 helpful votes
3 of 5 stars Reviewed March 15, 2014

We were guests of a friend who was married locally and had the reception at this hotel. We also stopped the night. Don't get me wrong the food was great, service top of the range, but watch out for those bar prices. The room was nice but not worth over £200. You will need a full wallet to attend this... More

Was this review helpful? Yes 14
Liverpool, United Kingdom
2 reviews
20 helpful votes 20 helpful votes
1 of 5 stars Reviewed February 27, 2014

We had booked for 15 people on a Sunday. It was our anniversary so quite a special occasion. Booked the table to be told that we could now have a choice of 2 starters 2 mains and 2 puds between us because we had over 8 people dining (are you still with me) and they would like our choices at... More

Was this review helpful? Yes 20
Wirral, United Kingdom
1 review
18 helpful votes 18 helpful votes
3 of 5 stars Reviewed February 25, 2014 via mobile

We attended a function which was excellent but somewhat marred by the extortionate bar prices. The general feeling amongst our party of 20 was that we were being taken advantage of. We have emailed the hotel with our comments but regret to say that they have chosen not to respond. Please do check out the bar prices prior to booking... More

Was this review helpful? Yes 18
Chester, England
Contributor
20 reviews 20 reviews
12 hotel reviews
53 helpful votes 53 helpful votes
4 of 5 stars Reviewed February 9, 2014

My husband and I went for dinner and enjoyed the tasting menu. The food was very lovely, if slightly pretentious and OTT. It's not a criticism, as we enjoyed the spectacle and taste. The waiter was lovely and nothing was too much trouble. The only criticism I had was that the restaurant lacked atmosphere, probably due to the fact that... More

Was this review helpful? Yes
HillbarkManager, Public Relations Manager at Hillbark Hotel, responded to this review

Dear paulandkaren1, Thank you for taking the time to share your dining experience here at Hillbark, we are glad you both enjoyed your time here. We regularly have offers throughout the year, if you would like to keep up to date with these then the best way is via joining our mailing list which can be accessed via our Facebook... More

Owners: What's your side of the story?
If you own or manage Hillbark Hotel, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.
Manage your listing

Been to Hillbark Hotel? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Hillbark Hotel

Address: Royden Park, Frankby CH48 INP , England
Location: United Kingdom > England > Merseyside > Wirral > Frankby
Price Range (Based on Average Rates): $$$$
Hotel Class:5 star — Hillbark Hotel 5*
Reservation Options:
TripAdvisor is proud to partner with BookingOdigeoWL, Booking.com, Priceline and HotelsClick so you can book your Hillbark Hotel reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Hillbark Hotel Frankby
Hillbark Hotel Wirral/Frankby, UK

48 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (28)
Viewed
Hotel & grounds (6)
Viewed
Dining (3)
Viewed
View from room (2)
Viewed
Room/suite (5)
Viewed
Other (12)

Management photos: Courtesy of the property manager

Viewed
All management photos (21)
Viewed
Dining (3)
Viewed
Hotel & grounds (3)
Viewed
Room/suite (11)
Viewed
Bathroom (1)
Viewed
Other (3)

Amenities

Bar / Lounge Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Room Service Suites
Hotel Class
Official Description (provided by the hotel)
The Hillbark Hotel & Spa, located in the 250 acres of parkland in Royden Park on the Wirral, is the only five-star hotel in the Liverpool City Region and the smallest five-star in the UK. The Elizabethan style mansion has 18 individually designed bedrooms, a choice of restaurants including an award winning fine dining restaurant The Dining Room at Hillbark and a luxurious spa. ... more   less 
Number of rooms
18

Questions & Answers

Enter your question for this accommodation's staff to answer. Other travelers may answer as well.
    Posting guidelines

    See which rooms travelers prefer