I've eaten in The Grill Room regularly for the past couple of years and have never ever had a bad meal here.I'm local so I have never stayed in the hotel.
I've had one occasion where a new menu caused some confusion and it took a little while for the food to arrive but nothing too drastic.
The food is...
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A group of twelve of us went for a meal in the Grill Room. I arrived early and was taken to a bar by one of the staff. We were then shown to our table. I had the Garlic Bread with Cheese (£2.95) and then for the main course Escalope of Chicken (£9.95). Both were well presented and tasted great,...
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We stayed overnight at this hotel after attending a wedding. The hotel itself is easy to find, just off the M1. The carpark was spacious and we had no problem in finding a space. The hotel front looks impressive as you pull up to it.
The first impressions of the hotel were positive, the staff on Reception were friendly and...
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Absolutly amazing,the service was fantastic,the food was georgous!. The atmosphere was amazing,I honestly can not fault anything at all and will defanantly return!!!
Thank you for taking the time to leave such a great review,we are very happy to hear that you will be returning to our hotel in the future,we have great changes planned for the hotel over the next couple of years so please keep dropping in to visit and enjoy.
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My family booked a birthday dinner recently and all I can say is that the whole place is amateur. The decor is tacky and is like walking into a time warp but I suppose that is just personal taste.
However, the food service was painfully slow and one of our main courses never arrived at all! The prices were horrendous...
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The family member who booked this birthday dinner obviously didn't share your opinion of 'tacky' otherwise wouldn't have chosen our hotel to celebrate this occasion,therefore I am sorry to hear that you felt this way.
I am not aware of any complaint or problem that you have mentioned in your review,so it is difficult to make any comment regarding this....
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We had our wedding at Van Dyk's on Easter Monday having booked the hotel back in July 2011. The staff at the hotel were very obliging and put on a fantastic day for us, where everything ran like clockwork. They were unobtrusive and very efficient and kept everything moving in line with our plans.
Before the wedding they had allowed...
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Thank you for taking the time to leave your review.congratulations on your marriage and thank you for choosing hotel van dyk as your venue,it was a pleasure to be a part of your special day.
I am very pleased to hear that your guests enjoyed your food choices,tasting menu's are a great way to make sure that you have made...
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Chose the location by the map, but the reviews were a little off putting. However as most convenient we decided to go ahead. Wow, what a venue, we couldn't fault the hotel. From walking through the front door we were made to feel special and even though we were only eating in the grill bar the menu was fantastic. Service...
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Thank you so much for your fantastic review,I am so pleased that you chose to try our hotel for yourselves and not be put off by the recent few reviews,for some reason some people out there seem intent on trying to ruin our reputation along with everyone else's pleasure.
All my staff,my family and I work very hard to make...
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Wonderful food, great atmosphere and attentive staff, I have just read some of the trip advisor comments and cannot understand people, if you want 'fast food' at cheap prices, then your local pub is just the ticket, if you want a night out, with fantastic food in a beautiful building, then van dyks is the place
Reviewed July 26, 2011
Reviewed April 21, 2011
Thank you for your positive review,we pride ourselves on good fresh food,in busy times the speed in which the food gets to the table can sometimes take a little longer than in less busy times,this is only to be expected when all the food is cooked fresh to order,we never sell frozen or pre made foods.
I hope that all...
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Attended a wedding this weekend and having paid a ridiculous ammount for our room we thought the hotel would be of a high standard....how wrong were we! After sending our breakfast back due not being un-cooked all four of us have been ill and the One waiter on in the breakfast area clearly couldnt cope. £7.00 for a glass of...
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I am sorry to hear that you thought £109 was too much for you to pay for a room for 2 people including 2 breakfasts,there are always cheaper options not to far away from us that people do use sometimes.I spoke with the waiter you mentioned who was on duty for breakfast,he is in fact our restaurant manager who is...
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You spoiled our mothers day lunch with 3 mums in their 80s we had to wait a long time for the food to arrive, most of the meals were cold and had to be sent back to the kitchen, 1 meal had to be cancelled altogether because of the length of time it took to re-cook and then we were...
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