Don't even contemplate staying here ! Filthy rooms ,smelly damp bathrooms only that we booked in late ,thankfully for only one night we would not have stayed at all. The bar feels cold and stark. We only stayed because we had bee recommended by someone who had stayed when it was called the rustic pub . Went to Welwyn to... More

Cold, damp smelly and cheap! The floors are laminate, the bed was broken, the heating was archaic, the hanging space a wardrobe with doors removed. The TV was antique, no remote, channels were basic and no aeriel made the programmes snowy to view and hard to hear. The bathroon taps were scaled and water streaked, the toilet pan needed a... More

When we arrived the man we presume is in charge, as he didn't introduce himself gave us a run down of the bar meal times. Newly painted a stark White we sat and ate a nice meal of lamb shank and whole ribs. We had 2 pints of coke and a 2 Malibu and coke and added it to be... More

We myself my partner and daughter stayed six nights at The Bell, the service was mediocre, the lack of effort was plain to see, boxes left on the floor for days on end, breakfast missing items every day (ran out of marmalade on the friday, still none on the sunday two shops in sight from the front door both selling... More

We used the Bell Motel as a stop over after visiting freinds the day before. The accommodation consists of a number of motel style chalet rooms at the back of the public house. The rooms were clean and tidy and good value for money. We did try to get breakfast in the morning in the main pub. We were one... More

This well established Pub/Motel now has new Owners with plenty of experience in hospitality and know what they are doing. Should bring a new lease of life to this Village Pub. With reasonable rates and a hearty cooked English Breakfast included I would certainly book in again. Many thanks for your welcome hospitality and good luck in your new venture.

Having stayed here for over 10 years, I am absolutely stunned at the rude and discourteous management that have taken over recently! I shall never be staying here again.

My wife and I spent the first night of our honeymoon at the hotel/pub and thoroughly enjoyed our stay. The bar was quaint and inviting and the food and service were excellent. The rooms were modern, clean,quiet and comfortable ( an alarm clock would be nice though). Having traveled overnight from the USA we slept in and missed breakfast however... More

I visited with both my mother and girlfriend whilst job hunting in Welwyn Garden City. We arrived and checked into the room which was of a standard expected for the price and location, despite having an American motel feel. The room was clean in terms of bedding but had poor wallpaper standard. The problems began when going to order food... More