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Shard Riverside Hotel

Certificate of Excellence
Old Bridge Lane | Hambleton, Poulton Le Fylde FY6 9BT, England
Hotel amenities
Shard Riverside Hotel
Best prices for: 1 room 1 guest
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Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 1 week ago
323cooke Stafford, United Kingdom
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345 reviews from our community

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    5
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Stafford, United Kingdom
Senior Contributor
27 reviews 27 reviews
15 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

Really lovely views of estuary. Rooms spacious and comfortable. Staff friendly and helpful. Good breakfast with a great choice, smoked haddock very nice. Had a few meals here always excellent. Good large safe free car park. WiFi had a good reception.

Was this review helpful? Yes 1
Rosalyn W, Manager at Shard Riverside Hotel, responded to this review

Everyone at The Shard is glad to hear you love our view of the estuary, spacious rooms and that our staff were both helpful and friendly. Thank you for the review and we look forward to welcoming you back for another visit. More 

Geneva, Switzerland
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

We ate twice in that beautyful restaurant last week and enjoyed it thoroughly. The food was top quality, we recommand the sticky toffee pudding which is just out of this world (and the chef even dictated the recipe to Angela who kindly wrote it down for me) By the way I try it tonight at home in Switzerland for some... More 

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Rosalyn W, Manager at Shard Riverside Hotel, responded to this review

Everyone at the shard would like to thank you for your lovely review and are glad to hear you had such an enjoyable time. Hopefully you can let us know how your sticky toffee pudding goes and if it was as good as ours on your return visit. More 

Manchester, United Kingdom
Senior Contributor
30 reviews 30 reviews
26 hotel reviews
28 helpful votes 28 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Stayed at this hotel Easter weekend as attending a wedding close by. Can't fault anything , the rooms were good , very clean . Everything you need is in the room to make a comfortable stay. The free wifi was excellent. Rooms with a view over the river were very nice. We ate at the inn and the food was... More 

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Rosalyn W, Manager at Shard Riverside Hotel, responded to this review

Everyone at the shard would like to thank you for your great review and are glad to hear we could make your stay so enjoyable. We hope to see you again soon. More 

Chorley, United Kingdom
Reviewer
5 reviews 5 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 3 weeks ago

My wife and just checked out today and we were both vey impressed by the cleanliness of our room, the standard and quality of our breakfast. In summary the rooms are perfectly adequate, clean and functional, but what stands out most is the helpfulness and friendliness of the manager and staff at the hotel. We needed an early check-in and... More 

Was this review helpful? Yes
Rosalyn W, Manager at Shard Riverside Hotel, responded to this review

We are blown away by your fantastic review its always a pleasure to receive great feedback we look forward to your return visit. More 

Lancashire
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 3 weeks ago

We have always visited the shard to eat as a treat for special occasions and always recommended to others, our party was most disappointed with our latest meal the menu has been changed and seems to have been reduced in choice resulting in my own personal fave being removed from the menu :( service was slow and not up to... More 

Was this review helpful? Yes 1
Rosalyn W, Manager at Shard Riverside Hotel, responded to this review

A lot of time, effort and research went into creating the new menu, which the majority of our customers have complimented we are sadden to hear that this is not the case for you and your party. We pride ourselves on our high standards of service and it is disappointing to read you were let down on this occasion we... More 

Reviewer
3 reviews 3 reviews
3 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Found this gem of a hotel when making a very late booking at Easter weekend. Great staff, cracking food and extremely comfortable and well designed rooms. It's very new and no doubt prices will rise once more people discover it, but in the meantime it's a fantastic place to stay at a great price.

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Rosalyn W, Manager at Shard Riverside Hotel, responded to this review

Thank you for your gem of a review it was just perfect. :-) myself and the rest of The Shard team look forward to your return visit. More 

Wigan, england
Contributor
11 reviews 11 reviews
5 hotel reviews
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Stayed here for a night with my Mrs for a wedding nearby. Very clean room but bed on the small size. Cracking nights kip. Friendly reception staff. A little disappointed with the cooked breakfast as no beans hash browns or black pudding available resulting in me having a sausage, a piece of bacon and four mushrooms but plenty of toast... More 

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Alan B, Manager at Shard Riverside Hotel, responded to this review

Sorry breakfast didn't fully satisfy, a simple request to our team would have seen you receive at least two of your desired contents. The stay otherwise was satisfactory and we welcome your review. More 

liverpool
Top Contributor
163 reviews 163 reviews
32 hotel reviews
154 helpful votes 154 helpful votes
4 of 5 stars Reviewed 4 weeks ago

we arrived just after Saturday lunch for one nights stay bed andbreakfast for a wedding reception at a nearby hotel,. its right on the edge of the river fylde, the management and all of the staff were brilliantextremely helpful an also all very smartly presented, the breakfast fares with the best

Was this review helpful? Yes
Alan B, Manager at Shard Riverside Hotel, responded to this review

It was our pleasure to welcome you for your celebrations and thank you for this review. Nothing beats a great brekkie after a days revelling and as you point out, ours are up there with the best. All freshly cooked to order aswell :) More 

Oswaldtwistle, United Kingdom
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed 4 weeks ago

Getting to the hotel and following the Sat Nav was easy. Not far from the hotel around the corner is the bus stop. This we used with the Blackpool one ticket so we could travel all day around the fyde coast on either Bus Or Tram (No tram line unfortunately in Polton). Blackpool, Cleveleys and Fleetwood were only a few... More 

Was this review helpful? Yes
Alan B, Manager at Shard Riverside Hotel, responded to this review

'Wow' seems the suitable word to respond to such a wonderful and complete review. all the team thank you for taking the time to review us so thoroughly and in such a positive way. i am sure Trip advisor readers will be inspired by your words. More 

Crewkerne, Somerset
Top Contributor
89 reviews 89 reviews
22 hotel reviews
55 helpful votes 55 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Stayed here for one night during the week and was pleasantly surprised. The location is quiet with nice views over the river. The outside terrace would be lovely in the summer. The food was quite good and service friendly. The room was quite stark with wooden flooring & a wooden bed frame but it was clean and the bed quite... More 

Was this review helpful? Yes
Alan B, Manager at Shard Riverside Hotel, responded to this review

I am sure that we have surprised a few visitors but your comments with regard our standards are no surprise to us here at the Shard Riverside. Location, comfort, great food and a clean environment are our objectives and we thank you for acknowledging them. We await your return on business or pleasure. More 

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