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Shard Riverside Hotel

Certificate of Excellence
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Old Bridge Lane | Hambleton, Poulton Le Fylde FY6 9BT, England
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Shard Riverside Hotel
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378 Reviews from our TripAdvisor Community

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Traveler rating
    218
    108
    34
    13
    5
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (113)
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  • German first
  • Italian first
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    (378)
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    (87)
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Blackpool, England
Level Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
2 of 5 stars Reviewed 4 days ago NEW

We broke our journey today and stopped at the Shard for a quick lunch in the Bar. Not pleased. I ordered two glasses of wine, two Nibbles Now and two Starters. We'd finished the wine before the Nibbles arrived. We wrongly thought that Nibbles were a quick dish, prepared in advance and available for immediate serving. How wrong we were.... More 

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cheshire
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

We have just spent an overnight stay at the Shard Hotel. The room was spotless and well appointed with a view over the river.The breakfast was excellent with a menue to suit all tastes. The hotel was attractively furnished and the staff were extremely pleasant and helpful . We will certainly return and would thoroughly recommend this hotel

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Heckmondwike, United Kingdom
1 review
5 of 5 stars Reviewed 2 weeks ago

I was highly satisfied with my 5th visit to this hotel. The staff are always very obliging and breakfasts really nice. Room was clean and room service excellent. I certainly hope to stay again in the not too distant future. I do not have transport and found the local buses very useful with a good service into Blackpool and Poulton,... More 

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Chorley, United Kingdom
Level Contributor
14 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Stayed for a one night getaway. Good location overlooking the river with a terraced bar. Spotlesslly clean rooms, but tiled floors - European style. Lovely restaurant and bar. Friendly staff. However menu lacked a little imagination, and food did not quite match expectations.Enjoyed our short stay and would recommend the hotel for travellers visiting the Fylde Coast who do not... More 

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Rosalyn W, Manager at Shard Riverside Hotel, responded to this review

We are glad you enjoyed your stay and have taken on board your comments with regards the menu. We are disappointed to hear the food did not meet you expectations and would like to think we can change your opinion on your next visit. More 

Bicester, United Kingdom
Level Contributor
23 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 90 helpful votes
4 of 5 stars Reviewed 5 weeks ago

We visited the restaurant on the recommendation of people we had been visiting in the area. They said it was a bit expensive, but if you are used to paying southern prices it isn't, and the food was very good. However, the service was a bit slow, they were busy, and perhaps the two combined mean that Sunday lunchtimes is... More 

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Rosalyn W, Manager at Shard Riverside Hotel, responded to this review

Sunday lunches are our busiest times and therefore the wait can sometimes be a little longer than normal but like you pointed out, when you can dawdle over a drink with the views we have here then why rush things?! More 

Worcester, United Kingdom
Level Contributor
19 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed June 30, 2015

Only here for the one night and not eating here, so can really only comment on the hotel generally. The location is pleasant with solid enough windows to cut out the road noise from the bridge over the estuary. Be Warned, though, there is no lift and appears to be no rooms on ground floor. The staircase is steep and... More 

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Rosalyn W, Manager at Shard Riverside Hotel, responded to this review

Thank you for your comments for future reference we always have a strong member of staff around to help with heavy bags. More 

Corby
Level Contributor
2 reviews
5 of 5 stars Reviewed June 29, 2015

The room was clean, the food was brilliant, the views are stunning and the staff are very attentive. The Hotel is not suitable for disabled users though but apart from that it is highly recommended. We would definitely go there again.

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Rosalyn W, Manager at Shard Riverside Hotel, responded to this review

Many thanks for your lovely review, although our rooms aren't adapted for disabled users we do have disabled access, please mention this on your next visit if you require it. More 

Brighton
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
4 of 5 stars Reviewed June 28, 2015

We have just returned from a three-night stay to attend a wedding party and visit family. I know Hambleton as I grew up in Poulton-le-Fylde, so it was great to revisit old haunts. There are so many very good things about this hotel, so it's really frustrating that I couldn't recommend it wholeheartedly. Starting with the good things. There was... More 

Was this review helpful? Yes 1
Rosalyn W, Manager at Shard Riverside Hotel, responded to this review

Thank you for your review, the points you have raised have been noted (positive and negative). I would like to mention breakfast times and check out times are guidelines and we would never refuse a guest some breakfast and where possible we do allow a later check out. With regards being defensive, we feel it is only fair to potential... More 

Warwick
Level Contributor
40 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 stars Reviewed June 28, 2015

What can I say. Great in so many ways. Great views of the Wyre and very peaceful. Food is very good indeed and the breakfasts are exceptional. Staff are efficient, professional and polite. A real treat and great value for money. If I had a small improvement it would be the shower pressure in room 20 but other than that... More 

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Rosalyn W, Manager at Shard Riverside Hotel, responded to this review

A great review thank you. I'm not sure if you mentioned the shower on check out but I will certainly look into it, thank you for bringing it to out attention. We hope to see you again soon. More 

cottingham Leicestershire
2 reviews
5 of 5 stars Reviewed June 26, 2015

After 2 noisy nights in Liverpool, we could not believe our luck when we saw the hotel from across the bridge. Stunning views , friendly staff and clean comfortable rooms. After being shown to our room we promptly decided to stay another night. We did not regret this decision. The food was superb with 2 wonderful vegetarian choices for my... More 

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Rosalyn W, Manager at Shard Riverside Hotel, responded to this review

Thank you for taking the time to share your experience with other trip advisor users, we look forward to welcoming you on your next visit. More 

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