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All 2 Poulton Le Fylde hotels

Shard Riverside Hotel

4.0 of 5 Hotel   |   Old Bridge Lane | Hambleton, Poulton Le Fylde FY6 9BT, England
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Shard Riverside Hotel
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86%
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed 1 week ago
Scapegoat42
  • Overview
  • Reviews (290)
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  • Room tips (78)
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290 people have reviewed this hotel

Traveler rating
    168
    79
    29
    9
    5
See reviews for
63
137
8
44
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (78)
Date | Rating
  • English first
  • German first
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  • Any
English first
Senior Reviewer
9 reviews 9 reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

2 night stay at the Shard. The good: spotless, well appointed room, spacious modern bathroom and very good nights sleep. Breakfast was of a high quality. The bad: the noise from what I presume is the compressor was loud but was turned off through the night, although the breakfast was good the breakfast service was shocking. I had to ask... More

Was this review helpful? Yes
Alan B, General Manager at Shard Riverside Hotel, responded to this review

I can only apologise for the poor and inefficient service that you received during your breakfast experiences. These issues will be addressed with the team members concerned and eradicated. Our breakfasts are highly reviewed and praised by the vast majority of our guests and it is not acceptable to us that your experience did not reflect our consistency and high... More

Warrington
Reviewer
5 reviews 5 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago

After staying at the Shard several times we chose it for a one night stay on 9th August. As previously the food, quality of rooms and helpfulness of staff (especially Angela) was first class. However avoid room 8 unless you like hot rooms with noisy machinery outside the window which shut off at midnight and on again at 7, and... More

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Alan B, General Manager at Shard Riverside Hotel, responded to this review

Room 8 is the room that we tend to fill last unless, as with your stay, we coincide with large group bookings or the usual full weekend occupancy. Unfortunately the ventilation and cooling system can be heard but this is controlled as much as we can within business needs. It is one of our largest on the first floor and... More

Whitehaven, United Kingdom
Senior Reviewer
7 reviews 7 reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed 1 week ago

Went for a Sunday lunch for 2 of us, did not book but got a seat. Pleasant atmosphere and staff were friendly enough. We both ordered the beef @ £11.95 per head, the meal was well cooked but portions were small. Everything came on one plate, even the gravy which I don't like, but my husband didn't mind. For the... More

Was this review helpful? Yes 1
Alan B, General Manager at Shard Riverside Hotel, responded to this review

We respect your opinion and thank you for taking time to review us. Our pricing is monitored in accordance to our area competitors and we try to ensure value for money in our freshly prepared menu. More

Kettering, United Kingdom
2 reviews
4 of 5 stars Reviewed 1 week ago

I have recently stayed at this hotel with family members and cannot praise it highly enough. Lovely clean rooms, very good food and very helpful staff. We were attending a wedding locally and the hotel was in just the right location. Nothing was too much trouble. We asked to book a taxi to take us to our wedding venue and... More

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Alan B, General Manager at Shard Riverside Hotel, responded to this review

...and a nice relaxing review for me to respond to! This location lends itself to relaxation with the river views, bird life and we aim to provide the service and food standards to compliment our 'vista ' and all our guests. I guess we achieved our goals and we thank you for recognising us. More

Solihull, United Kingdom
Senior Reviewer
8 reviews 8 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

Stopped here for one night at the beginning of August after a recommendation, was certainly not disappointed. The room had a river view and was clean and spacious. We booked a table for a meal in the evening, was very impressed, a great starter of black pudding & asparagus followed by a hake dish both perfect in every sense of... More

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Alan B, General Manager at Shard Riverside Hotel, responded to this review

..... and a great review! You will be made welcome again on your return. Thank you. More

Cambridge, United Kingdom
Senior Reviewer
8 reviews 8 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We stayed for 3 nights and ate 3 dinners and 3 breakfasts. This is a straightforward hotel, ie there are no pools, gyms etc, but what it does it does well: modern, clean rooms and a good bar and restaurant with lovely views over the tidal river. The service has been very good, the food has been consistently very good... More

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Alan B, General Manager at Shard Riverside Hotel, responded to this review

With reviews like this that reflects all that we stand for, we hope you return on many occasions and for long periods. Thank you for your kind review. :) More

Newcastle upon Tyne, United Kingdom
Top Contributor
499 reviews 499 reviews
157 hotel reviews
222 helpful votes 222 helpful votes
5 of 5 stars Reviewed 2 weeks ago

A combination of nice friendly helpful staff, good food, a modern simply furnished room and a very nice location. First the staff - nice initial welcome at check-in with relevant information, through to good bar and breakfast service. Food wise I enjoyed a chicken liver pâté, followed by fish which was good. Sat at tables outside enjoying the view downstream... More

Was this review helpful? Yes
Alan B, General Manager at Shard Riverside Hotel, responded to this review

Certainly no faults in your kind, thorough and accurate review. We are pleased that we ticked all the boxes for your stay and we hope to welcome you back to our hotel and restaurant in the near future. Regards and many thanks. More

Lancashire
Senior Contributor
36 reviews 36 reviews
15 hotel reviews
30 helpful votes 30 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Booked a table for our anniversary and requested a window table, we were told they would do their best. Bearing in mind this was 2 weeks in advance. On arrival no window. The food was good but no one came to ask if it was ok until we had finished. We had to ask twice for coffee and then waited... More

Was this review helpful? Yes
Alan B, General Manager at Shard Riverside Hotel, responded to this review

Our apologies for the obvious lapses in our usual high standard service. We learn from our mistakes and hope that these are not repeated when you visit us again. We can never, unfortunately, guarantee window seats as the volume and size of group bookings can dictate how we can arrange tables. We always try our best and we hope to... More

Mitchell, United Kingdom
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 3 weeks ago

Comfortable rooms over looking the river. Clean and tidy. Helpful staff. Relax in your room, restaurant or on the terrace and watch all the birds along the river. Good quality, local food at fair prices.

Was this review helpful? Yes
Alan B, General Manager at Shard Riverside Hotel, responded to this review

You sum up our standards and fantastic location so well in so few words. We thank you for such a positive review. More

Hemel Hempstead
Top Contributor
67 reviews 67 reviews
5 hotel reviews
40 helpful votes 40 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Not bad. Rooms were adequate but the bed was too small for a couple. Asked if they had rooms with Kingsize beds to be told no. Haven't slept in a double bed for years. Price was steep for the quality. The lack of lift didn't help as we were on the top floor. Would agree with the other reviewer with... More

Was this review helpful? Yes
Alan B, General Manager at Shard Riverside Hotel, responded to this review

I am sure many more guests would disagree with your assessment of our quality and value. We appreciate your opinion though and thank you for reviewing us. Good to know that your last experience was the excellent breakfast enjoyed by many. More

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Additional Information about Shard Riverside Hotel

Address: Old Bridge Lane | Hambleton, Poulton Le Fylde FY6 9BT, England
Location: United Kingdom > England > Lancashire > Poulton Le Fylde
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Shard Riverside Hotel 4*
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Also Known As:
Hotel Shard Riverside
Shard Riverside Hotel Poulton Le Fylde, Lancashire

55 photos of this hotel

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Amenities

Bar / Lounge Free High Speed Internet ( WiFi ) Free Parking Restaurant Wheelchair access
Hotel Class
Official Description (provided by the hotel)
With stunning river views, comfortable sleeping and free wifi throughout the Shard Riverside is the perfect choice for the modern traveller or discerning business guest. Just a stones throw away for the M55 Motorway yet nestled in Lancashire's finest rolling countryside, the Shard offers a relaxing get-a-way from the hustle and bustle of modern life. Enjoy our riverside restaurant with fabulous views, serving local Bowland Ales and a wide choice of Lancashire dishes all prepared using the best in local produce. Just 10mins drive from the M55 Motorway and 2 miles from Poulton-le-Fylde train station, the Shard Riverside is well connected for the modern day traveler. So if your staying for one night or more, come and see why guests regard the Shard Riverside as a jewel in the crown on the Fylde Coast.Our 23 bedrooms are clean, comfortable and tastefully decorated with most enjoying stunning, panoramic river views. All rooms have free wifi, plus internet connected TV's for your modern convenience. Rooms range from standard double en-suit, to luxury signature rooms with guaranteed river views. ... more   less 
Number of rooms
23

Questions & Answers

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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