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Highgate House, A Sundial Venue

4.0 of 5 Groom's Lane, Creaton NN6 8NN, England
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Certificate of Excellence 2014
Highgate House, A Sundial Venue
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Highgate House, A Sundial Venue
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383 reviews from our community

Traveler rating
    212
    109
    36
    19
    7
See reviews for
53
147
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93
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (92)
Date | Rating
  • English first
  • French first
  • Any
English first
  • All months
    (383)
  • Mar-May only
    (84)
  • Jun-Aug only
    (147)
  • Sep-Nov only
    (103)
  • Dec-Feb only
    (49)
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Top Contributor
81 reviews 81 reviews
13 hotel reviews
29 helpful votes 29 helpful votes
4 of 5 stars Reviewed 3 days ago NEW via mobile

A hotel that is aimed at the business user first. Good food, with great variety and efficient service (though the jelly and fruit dessert at lunch was a little disappointing - given it was chocolate and cherry sponge the day before). However, it is in the middle of nowhere and the rooms a little tired. Brochures were dog eared and... More

Was this review helpful? Yes
SundialManager, Manager at Highgate House, A Sundial Venue, responded to this review

Dear Martin P, Thankyou for you review concerning your recent stay with us during your conference.Please accept my apologies for the "damp room " and the sub-standard brochures in your room. I have also noted your preference for the Cherry and Chocolate dessert. I must admit it did look good ! I do hope you will visit us again soon... More

Senior Reviewer
9 reviews 9 reviews
5 of 5 stars Reviewed 2 weeks ago via mobile

Fantastic location, beautiful rooms with magnetic walls for flip chart pages! Staff welcoming and helpful +++, catering is to a very high standard throughout the day. Rooms clean, well appointed and comfortable. Great venue. Highly commended.

Was this review helpful? Yes
SundialManager, Manager at Highgate House, A Sundial Venue, responded to this review

Dear Pete M, It was great to read that your event with us was a success and the facilities we offer met your expectations.Please don't forget us for any future requirements you may have either for business or pleasure ! Thankyou for your very kind feedback, Best Wishes,Paul Williams,General Manager. More

Birmingham, United Kingdom
Contributor
11 reviews 11 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 3 weeks ago

This was booked as part of a weekend away for my boyfriend's birthday, on the basis of : beautiful house, pool, sauna, mountain bike hire. I'll start with the good. The staff were very friendly and quite knowledgeable about the area. We ate in the restaurant and our drinks were a bit slow but the food was very nice, another... More

Was this review helpful? Yes 2
SundialManager, Manager at Highgate House, A Sundial Venue, responded to this review

Dear Catalina Superstar, Thankyou for your very detailed and constructive review.Your feedback,especially concerning the service you received in the Restaurant, will enable us to improve our standards for future guests. I am sorry you felt misled by the Booking Website but hope the overall enjoyment of your stay helped to alleviate your disappointment and will encourage you to return to... More

1 review
5 of 5 stars Reviewed 3 weeks ago

this was my first visit to highgate house for my daughters wedding ,it was amazing ,each room was decorated beautifully , the food was delicious everything was well organised and the staff very helpful ,dietary requirements were well catered for and the food served very efficiently ,could not fault anything ,a big thank you to you all for making my... More

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SundialManager, Manager at Highgate House, A Sundial Venue, responded to this review

Dear Sheila F, It was lovely to read that we met all your expectations for such an important occasion.Thankyou for recommending us and please pass on my belated congratulations to your daughter and new son-in law ! Kind Regards,Paul Williams,General Manager. More

Wirral
Top Contributor
50 reviews 50 reviews
18 hotel reviews
42 helpful votes 42 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Booked last minute as I was in the area and had business meetings the next day Booked a twin room as staying with work colleague What a pleasant surprise Staff were lovely. room was spacious and had everything I needed, stunning my house hotel and breakfast to the room in the morning g was amazing Thanks I will be back

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SundialManager, Manager at Highgate House, A Sundial Venue, responded to this review

Dear GoodyWirral, I am so glad you found us and we managed to give you a suprise in a positive way ! I do hope your business will bring you back to Northamptonshire soon and we will have the opportunity to repeat the experience, Best Wishes,Paul Williams,General Manager. More

Bedford, United Kingdom
Senior Reviewer
6 reviews 6 reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I have been staying here for many years and last came in October. As always the service was excellent and the food is to die for. We always come back having put on 3 pounds over two days. Breakfasts are great with fresh cooked eggs and a wide range of fresh fruit and cereals. There is continuous tea and coffee... More

Was this review helpful? Yes
SundialManager, Manager at Highgate House, A Sundial Venue, responded to this review

Dear Friarygirl 1974, Thankyou for your very kind review highlighting many of the facilities we offer at Highgate.Your comments are much appreciated,especially those concerning some of our bedrooms.We are currently updating the furniture in several of these so hopefully you will notice further improvements when you next visit us(which I hope will be very soon!) Kind Regards, Paul Williams,General Manager. More

London
Reviewer
3 reviews 3 reviews
9 helpful votes 9 helpful votes
1 of 5 stars Reviewed October 20, 2014

I have a few words to say about this place that I had the misfortune to book, unfortunately manage to arrive and then stay at for 2 nights. This was a blatant and appalling example of FALSE ADVERTISING. The building as photographed and presented as the venue is NOT what you get. It is more like staying at a halls... More

Was this review helpful? Yes 8
SundialManager, Manager at Highgate House, A Sundial Venue, responded to this review

Dear BillieJo London, Please accept my apologies for the obvious disappointment you have suffered in respect to so many aspects of your stay with us.Your feedback is taken very seriously and where possible ,appropiate action will be taken in order to improve oue standards in the future. Thankyou,Yours Sincerely,Paul Williams,General Manager. More

Chennai, Tamil Nadu, India
Senior Contributor
22 reviews 22 reviews
22 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed October 15, 2014

I stayed here for one night for my sister's wedding although other wedding guests stayed longer and reported a similar excellent experience. The hotel is deceptively large with a number of blocks and annexes and makes the place quite spread out. The rooms are best described as cosy and quaint - not that this a bad thing of course. It... More

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SundialManager, Manager at Highgate House, A Sundial Venue, responded to this review

Dear Peter Claridge, It was very good of you to write such a detailed review of your stay with us during your sister's wedding. Your comments concerning the anti-slip mats have been noted and I have asked our Housekeeper to check all our bedrooms as they should all have these as a standard. Thankyou for your kind words and I... More

North East
Senior Contributor
41 reviews 41 reviews
11 hotel reviews
46 helpful votes 46 helpful votes
5 of 5 stars Reviewed October 8, 2014

I stayed at this hotel during a 3 day work conference. Let's start with the staff, they are simply outstanding! Paul and Emma were very receptive to my requests and ensured my stay was comfortable as possible. They both could not have done more for me. There was a lovely kind older gentlemen who was a delight, so very polite... More

Was this review helpful? Yes
SundialManager, Manager at Highgate House, A Sundial Venue, responded to this review

Dear Weddells, Thankyou so much for your very detailed review. It certainly made excellent reading and made me very proud of what we do at Highgate House.I am very lucky in having such a dedicated team who always try to do their best for all our guests. Your recommendation is also greatly appreciated too and I hope you will find... More

Northamptonshire, United Kingdom
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed October 7, 2014

We spent the weekend at Highgate house as this was our wedding reception venue. Our weekend was perfect. The staff were excellent, making us and our guests feel well looked after. Nothing was too much to ask. The location is beautiful with quiet gardens to enjoy and relax in. The food is very good, high quality and there was always... More

Was this review helpful? Yes 1
SundialManager, Manager at Highgate House, A Sundial Venue, responded to this review

Dear Rachael B, It was lovely to read about your "Fairy Tale" week-end at Highgate.I am so glad everything went to plan and you were well looked after during what ,of course was a very special occasion. Thankyou for choosing Highgate for your Wedding Day and Congratulations ! Best Wishes,Paul Williams,General Manager. More

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Additional Information about Highgate House, A Sundial Venue

Address: Groom's Lane, Creaton NN6 8NN, England
Location: United Kingdom > England > Northamptonshire > Creaton
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Highgate House, A Sundial Venue 4*
Number of rooms: 98
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Also Known As:
Highgate House, a Sundial Venue Hotel Northampton
Highgate Hotel Northampton

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