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Highgate House, A Sundial Venue

Certificate of Excellence
Groom's Lane, Creaton NN6 8NN, England
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Highgate House, A Sundial Venue
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Highgate House, A Sundial Venue
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414 reviews from our community

Traveler rating
    225
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    40
    20
    8
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55
160
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102
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Birmingham, United Kingdom
1 review
4 of 5 stars Reviewed 2 days ago NEW

Great place for a team building event. Fantastic food, plentiful refreshments and really good staff. Sadly, forgot my tablet charger in my room and when i arrived home, called back and was told I had not left it. I definitely had, so a bit saddened by their attitude. Anyway, partly my fault. Would recommend the place despite this.

Was this review helpful? Yes
SundialManager, Manager at Highgate House, A Sundial Venue, responded to this review

Dera leebeats the devil, Thankyou for your very positive review and your recommendation despite our inability to find your tablet -charger. We will keep looking ! Hope to see you at Highgate soon whether on another team-building event or on a leisure-break, Kind Regards,Paul Williams,General Manager More 

essex
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 days ago NEW

We have just come home from an overnight stay at Highgate House to celebrate our first wedding anniversary. We had an amazing time. The room was lovely the view was amazing. All staff friendly and helpful. Big compliments to the chef the food was fantastic. Thank you.

Was this review helpful? Yes
SundialManager, Manager at Highgate House, A Sundial Venue, responded to this review

Dear Stacy_wright79, It was great to see that you celebrated you first Wedding Anniversary with us-thankyou!.It looks like you had a lovely time so no excuse for you not to return for your second or indeed any other celebration you might have ! Best Wishes,Paul Williams ,General Manager. More 

Reviewer
4 reviews 4 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 1 week ago

We have held our quarterly events at Highgate House in Creaton 5 times and each time they make us welcome, feed us great food and are more than helpful. The training rooms are large, have lovely natural light and the rural location makes it a joy to be there.

Was this review helpful? Yes
SundialManager, Manager at Highgate House, A Sundial Venue, responded to this review

Dear Tigerboo001, Thankyou not only for your kind words but for continuing to use Highgate for your quarterly meetings.It's great to read that you feel looked after so well but please be assured we will never take you or your business for granted ! Kind regards,Paul Williams,General Manager. More 

Nottinghamshire, U.K.
Contributor
12 reviews 12 reviews
8 hotel reviews
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed 1 week ago

Highgate House is an excellent venue. The rooms are adequate for business stays. Staff were friendly and very efficient. The food within the restaurant was of excellent quality, including breakfast, lunch and evening meal. I must say the Carrot and Chilli Soup was the best soup I have ever tasted. Service at the evening meal in the restaurant was very... More 

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SundialManager, Manager at Highgate House, A Sundial Venue, responded to this review

Dear adhtz 21, It was very kind of you to post such a glowing review after your 3day course held at Highgate.Your kind comments will be passed on to all our team especially those in our Reception and the chef who made the carrot and chillii soup ! Best Wishes,Paul Williams,General Manager. More 

Bishops Stortford
Senior Contributor
38 reviews 38 reviews
23 helpful votes 23 helpful votes
5 of 5 stars Reviewed 2 weeks ago

A gift being an overnight stay. we chose Highgate house as not too far from home and looked nice......food good, room very good and the staff were EXCELLENT!! Caring, polite, helpful....every one of them!!!! Who ever gives staff training is weight in gold!

Was this review helpful? Yes 1
SundialManager, Manager at Highgate House, A Sundial Venue, responded to this review

Dear Michael C, Thankyou for your very kind review,it is very much appreciated.It was a pleasure meeting you,I am so glad you enjoyed your evening meal .You must have worked up quite an appetite cycling around Pitsford Reservoir ! I hope you will visit us again soon,Best Wishes,Paul Williams,General Manager. More 

Nottingham, United Kingdom
2 reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We have stayed here many times and never been disappointed. This time we took relatives to celebrate a special birthday and we all had a great time. Dinner, as always, was excellent and our rooms were well appointed, clean, tidy and modern. All of the staff were professional, courteous and friendly. Already looking forward to a return trip!

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SundialManager, Manager at Highgate House, A Sundial Venue, responded to this review

Dear Claire S, It was lovely to read that you enjoyed your family-celebration with us .Your kind words are really appreciated as well as the fact that you are obviously a very loyal customer and are looking for ward to returning soon. Thankyou,With Best Wishes,Paul Williams,General Manager. More 

Farnham
Top Contributor
289 reviews 289 reviews
77 hotel reviews
140 helpful votes 140 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Stayed here on a conference and it was excellent. Great staff, excellent service throughout, good meeting rooms and more than adequate bedrooms coupled with really good organisation freedom and ambience. Food was simply the best I have had on a conference. Having read some other reviews I am not sure that I would want to stay for a night with... More 

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SundialManager, Manager at Highgate House, A Sundial Venue, responded to this review

Dear D D Farnham, Thankyou for your very positive feedback concerning yor stay with us.It is even more rewarding receiving such a review from some-one who has written quite a few !. The only point I would challenge would be your reluctance to bring your wife to Highgate.Whilst we are primarily a conference venue we do feel can cater for... More 

Buckinghamshire
Contributor
11 reviews 11 reviews
8 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 4 weeks ago

I went to a Wedding reception/evening event at this hotel recently, so my impressions were rather skin deep, having spent little time in the room. My wife and I spent a comfortable night in a Queen size bed and awoke to a sunny, frosty morning. Shame the window was single glazed as it was teeming with condensation.The room appeared to... More 

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SundialManager, Manager at Highgate House, A Sundial Venue, responded to this review

Dear Williamtell, Thankyou very much for your very constructive review.This will certainly help us to improve our offering to our future guests.I hope we will be able to number you amongst them ! With Best Wishes,Paul Williams,General Manager. More 

Abbots Langley, United Kingdom
Reviewer
3 reviews 3 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Just returned from a great stay. The hotel is different from any other I have stayed at. Our room was furnished with period wardrobes etc, huge bathroom with lovely white fluffy towels and shower gels. The meals were well presented and the staff so friendly. We were given instructions on how to get to the A5 which worked brilliantly. Thank... More 

Was this review helpful? Yes
SundialManager, Manager at Highgate House, A Sundial Venue, responded to this review

Dear Jan M, It was lovely to read your feedback and to see you enjoyed all aspects of your stay with us,even down to the fluffy white towels ! I am glad to see that we also gave you the correct directions to the A5 but hope you will also find your way back to us soon, Kind Regards,Paul Williams,General... More 

London, United Kingdom
Senior Reviewer
9 reviews 9 reviews
9 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed 4 weeks ago

I stayed for one night whilst on local business and had a pleasant stay. Check in was quick and efficient, I was given a map showing me to my room location and other facilities on site. My single room was warm and welcoming. Clean and functional with decent wi-fi. The bathroom had all that I needed including a hot power... More 

Was this review helpful? Yes
SundialManager, Manager at Highgate House, A Sundial Venue, responded to this review

Dear maljinks, Thankyou for choosing Highgate House whist on business in the area.Your feedback is really appreciated as well as your recommendation. I do hope you will stay with us again soon and become one of our many regular business -guests ! With Best Wishes,Paul Williams,General Manager. More 

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