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Highgate House, A Sundial Venue

4.0 of 5 Groom's Lane, Creaton NN6 8NN, England
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Certificate of Excellence 2014
Highgate House, A Sundial Venue
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Highgate House, A Sundial Venue
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389 reviews from our community

Traveler rating
    212
    112
    38
    20
    7
See reviews for
53
150
17
95
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (95)
Date | Rating
  • English first
  • French first
  • Japanese first
  • Any
English first
  • All months
    (389)
  • Mar-May only
    (84)
  • Jun-Aug only
    (147)
  • Sep-Nov only
    (103)
  • Dec-Feb only
    (55)
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Reviewer
4 reviews 4 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 4 days ago NEW

Fabulously comfortable bed, nice room.TV a bit small but functional. Bathroom a little disappointing as no actual shower, but great towels. Food and service excellent. Staff couldn't have been more helpful

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Newport, United Kingdom
Senior Contributor
49 reviews 49 reviews
20 hotel reviews
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed 1 week ago

Been here for many conferences over the years, and the staff remain perfect! The hotel is great for business (free drinks, snacks, chocolate drops, wifi) and we tend to forgive its little foibles. I normally get a poor room, but this time I got lucky and had a smashing room in the main house. The food is excellent too, if... More 

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SundialManager, Manager at Highgate House, A Sundial Venue, responded to this review

Dear CS Newport, It was great to read that you liked your room during your last stay with us.Sorry it took so long to get it right ! Thankyou for your kind comments ,your observations on the food and hoovering have been noted. Hope you return soon,Best Wishes,Paul Williams,General Manager More 

england amersham
Top Contributor
71 reviews 71 reviews
33 hotel reviews
47 helpful votes 47 helpful votes
3 of 5 stars Reviewed 2 weeks ago

We stayed at this hotel/business centre for two nights and whilst I will highlight the positives we left underwhelmed. The main reason is that , the actual Highgate house element ie the beautiful old country house that is used in the literature is a minor part of this sprawling complex . So instead of staying in an old country house... More 

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SundialManager, Manager at Highgate House, A Sundial Venue, responded to this review

Dear johnbowen 87, I am sorry to see that we fell short of your expectations in terms of your accommodation and the slow service you received during dinner. Your kind comments concerning our team and the quality of our food are much appreciated.I hope these factors would help in persuading you to return to Highgate in the future.If you wish... More 

1 review
2 of 5 stars Reviewed 3 weeks ago via mobile

The rooms are entirely functional but the bathroom was grotty and disappointingly it was not just that the bathroom was tired but mould in the shower and dust on radiator that is easy to clean. The reception area is bland and windows were all dirty. Functional for business conferences but far from a treat.

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SundialManager, Manager at Highgate House, A Sundial Venue, responded to this review

Dear DUK201412, Thankyou for taking the time to provide feedback on your recent stay with us. Please accept my apologies for the disappointment you suffered in regard to several aspects of your accommodation.Rest assured ,we will learn from your comments. Kind Regards,Paul Williams,General Manager. More 

1 review
3 of 5 stars Reviewed 3 weeks ago

Me and my husband stayed one night while visiting the area. We booked last minute and got a good deal. It was not exactly what we were expecting, it seems more for conferences/businesses than any thing else, and most of the buildings are concrete blocks, and not the beautiful image that you see of the old country house. Our room... More 

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SundialManager, Manager at Highgate House, A Sundial Venue, responded to this review

Dear Caroline G. It was great to read that,overall ,you enjoyed your stay with us.I am aware of the limited appeal of some of our buildings so we do try hard to compensate for this with the levels of service and quality of food we provide,as well as the interior decor of our bedrooms. It looks like you found this... More 

Top Contributor
87 reviews 87 reviews
16 hotel reviews
33 helpful votes 33 helpful votes
4 of 5 stars Reviewed 4 weeks ago via mobile

A hotel that is aimed at the business user first. Good food, with great variety and efficient service (though the jelly and fruit dessert at lunch was a little disappointing - given it was chocolate and cherry sponge the day before). However, it is in the middle of nowhere and the rooms a little tired. Brochures were dog eared and... More 

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SundialManager, Manager at Highgate House, A Sundial Venue, responded to this review

Dear Martin P, Thankyou for you review concerning your recent stay with us during your conference.Please accept my apologies for the "damp room " and the sub-standard brochures in your room. I have also noted your preference for the Cherry and Chocolate dessert. I must admit it did look good ! I do hope you will visit us again soon... More 

Senior Reviewer
10 reviews 10 reviews
5 of 5 stars Reviewed November 11, 2014 via mobile

Fantastic location, beautiful rooms with magnetic walls for flip chart pages! Staff welcoming and helpful +++, catering is to a very high standard throughout the day. Rooms clean, well appointed and comfortable. Great venue. Highly commended.

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SundialManager, Manager at Highgate House, A Sundial Venue, responded to this review

Dear Pete M, It was great to read that your event with us was a success and the facilities we offer met your expectations.Please don't forget us for any future requirements you may have either for business or pleasure ! Thankyou for your very kind feedback, Best Wishes,Paul Williams,General Manager. More 

Birmingham, United Kingdom
Contributor
12 reviews 12 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed November 4, 2014

This was booked as part of a weekend away for my boyfriend's birthday, on the basis of : beautiful house, pool, sauna, mountain bike hire. I'll start with the good. The staff were very friendly and quite knowledgeable about the area. We ate in the restaurant and our drinks were a bit slow but the food was very nice, another... More 

Was this review helpful? Yes 2
SundialManager, Manager at Highgate House, A Sundial Venue, responded to this review

Dear Catalina Superstar, Thankyou for your very detailed and constructive review.Your feedback,especially concerning the service you received in the Restaurant, will enable us to improve our standards for future guests. I am sorry you felt misled by the Booking Website but hope the overall enjoyment of your stay helped to alleviate your disappointment and will encourage you to return to... More 

1 review
5 of 5 stars Reviewed November 3, 2014

this was my first visit to highgate house for my daughters wedding ,it was amazing ,each room was decorated beautifully , the food was delicious everything was well organised and the staff very helpful ,dietary requirements were well catered for and the food served very efficiently ,could not fault anything ,a big thank you to you all for making my... More 

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SundialManager, Manager at Highgate House, A Sundial Venue, responded to this review

Dear Sheila F, It was lovely to read that we met all your expectations for such an important occasion.Thankyou for recommending us and please pass on my belated congratulations to your daughter and new son-in law ! Kind Regards,Paul Williams,General Manager. More 

Wirral
Top Contributor
50 reviews 50 reviews
18 hotel reviews
42 helpful votes 42 helpful votes
5 of 5 stars Reviewed November 1, 2014

Booked last minute as I was in the area and had business meetings the next day Booked a twin room as staying with work colleague What a pleasant surprise Staff were lovely. room was spacious and had everything I needed, stunning my house hotel and breakfast to the room in the morning g was amazing Thanks I will be back

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SundialManager, Manager at Highgate House, A Sundial Venue, responded to this review

Dear GoodyWirral, I am so glad you found us and we managed to give you a suprise in a positive way ! I do hope your business will bring you back to Northamptonshire soon and we will have the opportunity to repeat the experience, Best Wishes,Paul Williams,General Manager. More 

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Additional Information about Highgate House, A Sundial Venue

Address: Groom's Lane, Creaton NN6 8NN, England
Location: United Kingdom > England > Northamptonshire > Creaton
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Highgate House, A Sundial Venue 4*
Number of rooms: 98
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Also Known As:
Highgate House, a Sundial Venue Hotel Northampton
Highgate Hotel Northampton

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