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Highgate House, A Sundial Venue

Certificate of Excellence
Groom's Lane, Creaton NN6 8NN, England
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Highgate House, A Sundial Venue
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Highgate House, A Sundial Venue
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434 Reviews from our TripAdvisor Community

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Traveler rating
    233
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    20
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (106)
Date | Rating
  • English first
  • French first
  • Japanese first
  • Any
English first
  • All months
    (434)
  • Mar-May only
    (101)
  • Jun-Aug only
    (157)
  • Sep-Nov only
    (103)
  • Dec-Feb only
    (73)
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Kettering, United Kingdom
Level Contributor
27 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 48 helpful votes
3 of 5 stars Reviewed yesterday NEW

I stayed here for a wedding a couple of weeks ago - whilst it's a beautiful setting for a wedding the place itself needs a few upgrades to make it a great venue. Firstly the reception staff leave a lot to be desired - I didn't appreciate the tone of the lady that checked us in and the fact that... More 

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Lechlade, UK
Level Contributor
52 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 49 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

My husband and I had an overnight stay as a present from our son through Red Letter Days. We had a room in the old building (recommended) and an excellent dinner. We found the staff friendly and helpful, and also enjoyed the gardens. Our room was very spacious with a view of the garden, and the bathroom was well-appointed.

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SundialManager, Manager at Highgate House, A Sundial Venue, responded to this review

Dear Hakluyt, Thankyou for letting us know how much you enjoyed your stay with us,your kind words are very much appreciated especially those concerning our team here and the ambience they create, I do hope you will visit us again soon,with Best Wishes,Paul Williams,General Manager. More 

Leicester, United Kingdom
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
3 of 5 stars Reviewed 1 week ago

I had high expectations of Highgate House but have come away feeling it was rather lacking. I felt that the woman on reception could do with brushing up on customer service skills; her manner was a little abrupt and uncompromising. The room at almost £100 a night was very disappointing. My room Was located in one of the newer additions... More 

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SundialManager, Manager at Highgate House, A Sundial Venue, responded to this review

Dear lornie 01, I would like to thank you for your detailed review and for highlighting several aspects of your stay which you found disappointing.Please accept my apologies for these but also my assurance that they will be addressed. It was great to see that you enjoyed yourself at the wedding you attended and that breakfast service met with your... More 

Kettering, United Kingdom
2 reviews
5 of 5 stars Reviewed 1 week ago via mobile

Amazing - no other words to describe it Venue is beautiful, food amazing, decor fantastic and entertainment faultless. This would be a great venue for a wedding or ball. Our food was a feta and tomato salad, chicken breast/falafels and chocolate brownie - super scrummy

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SundialManager, Manager at Highgate House, A Sundial Venue, responded to this review

Dear Gemztone 97, It was great to read that you enjoyed yourself at your Prom and you found all the aspects of the event to your liking,especially the food ! As you say we are a great venue for all sorts of occasions so hope you will consider Highgate for any further requirements you may have, Best Wishes for the... More 

Cumbria, United Kingdom
Level Contributor
76 reviews
45 hotel reviews
common_n_hotel_reviews_1bd8 71 helpful votes
4 of 5 stars Reviewed 2 weeks ago

In a rural setting but close to Northampton this is a superb little hotel with comfortable rooms in a quiet location. The staff are friendly and welcoming, breakfast is great (eggs cooked to order) and the bar and lounge areas very comfortable. there is a nice courtyard area between the "rooms" and the restaurant/bar area and the grounds are big... More 

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SundialManager, Manager at Highgate House, A Sundial Venue, responded to this review

Dear exkgs, Thankyou for letting us know about your very positive experiences whilst staying with usand that you found Highgate to be excellent value for money.It's a great shame you didn't have dinner with us(Chef is really upset!) This gives you the perfect excuse to return very soon, Kind Regards,Paul Williams,General Manager. More 

Liversedge, United Kingdom
Level Contributor
30 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I stayed here on business last week and really enjoyed the stay. Rooms very warm on the day and took a while to cool down but it's not the hotel's fault where the sun shines but a little warning would have been nice. Free tea and coffee, fruit and sweets is a lovely touch. The meal in the bar was... More 

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SundialManager, Manager at Highgate House, A Sundial Venue, responded to this review

Dear Highlandshrub, Great to read that you enjoyed your stay with and that you particularly liked both your evening-meal and breakfast.We always have a Chef on hand to cook your eggs to order and do feel that this certainly makes a difference. I hope you will be in our area again soon, With Best Wishes,Paul Williams,General Manager. More 

Northamptonshire, United Kingdom
Level Contributor
153 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 131 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Had a two-day business meeting here with 10 colleagues with an overnight stay. Reception was very friendly and staff were happy to show a colleague and I around the meeting room and its facilities when we arrived. We had a working lunch on both days and it was plentiful, and I was impressed how well they catered for a gluten... More 

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SundialManager, Manager at Highgate House, A Sundial Venue, responded to this review

Dear Rothwell8, Thankyou for your very detailed review.It was great to read that,overall we met with your requirements for your conference and that you would returrn ti Highgate for a similar event in the future. Your comments concerning your bedroom have been noted and I wish to inform you that we are currently replacing our bed-stock with much firmer mattresses.We... More 

Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Lovely venue with beautiful grounds. Staff were incredibly helpful and always looked to help us out. Lunch and dinner were cooked to a high quality, breakfast was decent with a good breakfast buffet range. Only downside was that it took an age for our pot of tea to arrive, funny how this was the only element we could find fault... More 

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SundialManager, Manager at Highgate House, A Sundial Venue, responded to this review

Dear Mrtlew, It looks like you had a really good stay with us ,your kind words concerning our team here are much appreciated and will be relayed back to them. I hope you managed to visit the surrounding area whilst here,Northamptonshire certainly looks its best at this time of year, Hope you return soon, Kind Regards,Paul Williams,General Manager. More 

London, United Kingdom
Level Contributor
21 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I stayed here again while on business albeit a late booking. Staff are always polite and on the ball. My room in Highgate House was large and well appointed and the bed was so comfortable I nearly slept in! Breakfast in the morning is a joy. Nobody can be dissapointed with the quality and choice on offer surely? One of... More 

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SundialManager, Manager at Highgate House, A Sundial Venue, responded to this review

Dear maljinks, Thankyou for your very kind words and also for returning to Highgate for a second visit.It looks like there's no excuse for not returning for a third visit if only to make sure you use our Pool and Gym this time! See you soon,I hope, With Best Wishes,Paul Williams,General Manager. More 

Jersey, United Kingdom
Level Contributor
10 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
4 of 5 stars Reviewed 3 weeks ago

I stayed as part of a conference for two nights. Room was ok, clean and had everything you needed. Food was great and the refreshments around the conference excellent. Staff were efficient and helpful. Ideal venue in middle of country for a conference or function.

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SundialManager, Manager at Highgate House, A Sundial Venue, responded to this review

Dear Darren B, It was great to read that you found everything here to your liking whilst attending a 2 day conference.I hope you found time to use our other facilities whilst here,if not it would be great to welcome you back for a week-end stay, With Best Wishes,Paul Williams,General Manager More 

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