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The Smithaleigh Hotel

3.0 of 5 Smithaleigh, Plympton, Plymouth PL7 5AX, England (Formerly New Country Inn & Smithaleigh Hotel)
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Certificate of Excellence 2014
The Smithaleigh Hotel
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The Smithaleigh Hotel
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105 reviews from our community

Traveler rating
    39
    36
    19
    7
    4
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14
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Chacombe, null, United Kingdom
1 review
4 of 5 stars Reviewed 6 days ago NEW

Stayed here for 2 nights as we were visiting relatives in the area. Wish we had found this hotel before.Pleasant staff, warm, clean room and very comfy bed.We didn't use the restaurant because we ate with relatives, but will certainly try the restaurant next time .

Was this review helpful? Yes
Harrow, United Kingdom
Senior Reviewer
6 reviews 6 reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed November 3, 2014

WOW. i loved this hotel. The staff were the most friendly people in world. I found them helpful and willing to go that extra mile for their guests. When I got to to the hotel I proposed to my girlfriend (she said yes if you all wanted to know) but the hotel did help me set everything up. The rooms... More 

Was this review helpful? Yes 5
London, United Kingdom
1 review
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed October 25, 2014

A really nice family run hotel with a lot of personality. The service was great and every member of staff was brilliant. Room was lovely and bed was very comfortable, Food in the restaurant was a really high standard and competes with some of the Michelin star restaurants we have eaten in (and very reasonably priced) Will definitely be returning.

Was this review helpful? Yes 5
Mirka M, Front Office Manager at The Smithaleigh Hotel, responded to this review

Thank very much for taking the time to write a review. We were very pleased to learn you enjoyed your stay. We do pride ourselves on our food quality, all ingredients are fresh and sourced locally. We are looking forward to welcome you again next time you are in this area! More 

Portsmouth
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed October 22, 2014

Very pleasant stay while visiting friends . Originally put on the 1st floor but as i was on crutches i couldn't manage the stairs so I was lucky enough to go in one of the ground floor rooms - which was part of the old 'stables. Only fault i do have is that the step into the accommodation room was... More 

Was this review helpful? Yes 2
Mirka M, Front Office Manager at The Smithaleigh Hotel, responded to this review

Thank you so much for your lovely review of the hotel. We're all delighted with your thoughtful comments and I'm really happy that you enjoyed your stay here. I will share your comments with the rest of the hotel team, they will be pleased to know they efforts don't go unnoticed. We hope to welcome you back soon! Your Sincerely,... More 

Nottingham, United Kingdom
Reviewer
5 reviews 5 reviews
3 hotel reviews
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed October 6, 2014

We stayed at the hotel for the weekend and were very pleased with the room we were allocated ( room 28 in the farmhouse). It was very comfortable and had lovely views of the well maintained garden. There was a group of ten of us that ate in the restaurant ; you really need to hold onto that chef as... More 

Was this review helpful? Yes 9
Mirka M, Front Office Manager at The Smithaleigh Hotel, responded to this review

Thank you so much for your lovely review - I'm delighted to see that you enjoyed your weekend with us, we certainly enjoyed having you stay! We look forward to welcoming you back to see us again soon! Kind regards and best wishes, Mirka Murinova More 

Shrewsbury, United Kingdom
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
10 helpful votes 10 helpful votes
1 of 5 stars Reviewed October 5, 2014

I paid £60 (no breakfast) and stayed in room 16. On first impression looked ok though the bed alarmed me at how low it was. It was when we got into bad later that night that we realised something was off. After getting up several times in the night due to backache we realised the bed had a massive dip... More 

Was this review helpful? Yes 1
Mirka M, General Manager at The Smithaleigh Hotel, responded to this review

Thank you for posting your review. I'm sorry to see that we didn't meet your expectations. Following your comments made via Booking.com I will respond to you directly. Once again, I'm really sorry that you didn't enjoy your stay and had these issues. Kind regards Clive Hancock General Manager More 

Plymouth, United Kingdom
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed October 1, 2014

myself and my husband were very impressed with our wedding at the Smithaleigh last weekend. All staff were welcoming and friendly and nothing was a bother for them. The room was setup exactly how we wanted it and was changed quickly in between the ceremony and the wedding breakfast and then again for the evening. The food throughout the stay... More 

Was this review helpful? Yes 2
Mirka M, Front Office Manager at The Smithaleigh Hotel, responded to this review

Thank you for posting your review, and I'm delighted to see that you both enjoyed our wedding day! We hope to welcome you back soon... More 

San Diego, California
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed September 30, 2014

Stayed at the Smithaleigh for 2 nights and my sons wedding and reception were hosted by the Smithaleigh. Was checked in quickly and efficiently. The room was in need of some minor maintenance but was clean, for the room rate it was adequate. Went to the bar, beer was good (Doom Bar) but a little pricey. Went to restaurant and... More 

Was this review helpful? Yes 1
Cheshire
Senior Contributor
22 reviews 22 reviews
8 hotel reviews
59 helpful votes 59 helpful votes
4 of 5 stars Reviewed September 26, 2014

We stayed here last night after coming over on the ferry from France. We were quite late and I must admit we had a problem finding the hotel, it was very dark and we were tired. The A38 is the main road to Exeter from Plymouth and on leaving plymouth city centre it was totally unlit. However we arrived to... More 

Was this review helpful? Yes 2
Bournemouth, United Kingdom
Contributor
20 reviews 20 reviews
5 hotel reviews
11 helpful votes 11 helpful votes
1 of 5 stars Reviewed September 23, 2014

We arrived at the hotel after a booking for around £45 a night. It was a nice and cheap bargain and quite honestly, neither me or my partner were expecting top notch rooms or service etc. but what we experienced was just atrocious. We were greeted by a nice lady who checked us in speedily and gave us the keys... More 

Was this review helpful? Yes 2
Mirka M, Front Office Manager at The Smithaleigh Hotel, responded to this review

We are very, very sorry we didn't meet your expectations on this occasion. Thank you very much for taking the time to let us know about them; please be assured all your comments were investigated and to this day most of the issues have been rectified. Feedback such as yours helps us to constantly improve our service and product. Once... More 

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Additional Information about The Smithaleigh Hotel

Address: Smithaleigh, Plympton, Plymouth PL7 5AX, England (Formerly New Country Inn & Smithaleigh Hotel)
Location: United Kingdom > England > Devon > Plymouth > Plympton
Price Range (Based on Average Rates): $
Hotel Class:3 star — The Smithaleigh Hotel 3*
Number of rooms: 25
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Also Known As:
The Smithaleigh Hotel Plympton, England

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