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All 1 Plympton hotels

The Smithaleigh Hotel

3.0 of 5 Hotel   |   Smithaleigh, Plympton PL7 5AX, England (Formerly New Country Inn & Smithaleigh Hotel)
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The Smithaleigh Hotel
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Ranked #1 of 1 hotels in Plympton
Certificate of Excellence 2014
A recent review
3 of 5 stars reviewed 5 days ago
jane j Dursley, United Kingdom
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92 people have reviewed this hotel

Traveler rating
    35
    30
    18
    7
    2
See reviews for
31
31
5
13
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (12)
Date | Rating
  • English first
  • Any
English first
Dursley, United Kingdom
Top Contributor
64 reviews 64 reviews
4 hotel reviews
22 helpful votes 22 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

Either the standards here fluctuate alarmingly or others have rose tinted glasses. I booked this as all the Premiere Inns were booked because of an event in the city but will not stay here again. On arrival I had some problems in proving I had paid in advance but once sorted I was directed across a yard to the rooms-... More

Was this review helpful? Yes
Mirka M, General Manager at The Smithaleigh Hotel, responded to this review

Thank you for taking the time to write a review on Tripadvisor. I'm sorry to hear you didn't experience our normal high standards during your stay. I will personally be looking in to your feedback. We are trying to maintain homely & family feel to our hotel rather than offering standardized product. With this in mind our prices are adjusted... More

Ivybridge, United Kingdom
2 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 2 weeks ago

Having downloaded the online Menu we were impressed and living locally we thought we would try it. On route we had already made our choices and were looking forward to having a good meal. On arrival we ordered the drinks only to find that both the beers had run out and the barrels needed changing, Ok that can happen anywhere.... More

Was this review helpful? Yes 1
Mirka M, General Manager at The Smithaleigh Hotel, responded to this review

Thank you for your comments regarding your recent dinner with us. I'm really sorry to see that you were disappointed. We have new Head Chef who is adding his own touch to our menus, keeping in with the 'home made' freshly cooked & locally produced' theme we take pride in. I'm also surprised you made your choices on your way... More

Reviewer
5 reviews 5 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Stayed here for the week last week. Staff lovely and friendly as usual, breakfast excellent even though. I am gluten free and pregnant , the chef always catered for me even if it meant adapting ( thank you) . This hotel is an ideal base for the south hams , Devon and Plymouth and I will be back soon .... More

Was this review helpful? Yes 2
Maidstone
1 review
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 3 weeks ago via mobile

Stayed here recently and thoroughly enjoyed myself, the staff (especially Donna, Danna and Pamela) made me feel very welcome. The food was fantastic for the price, kudos to the chef! The rooms were basic but clean, all in all, I had a fantastic stay and would definately stay again!!!

Was this review helpful? Yes 8
Portsmouth, United Kingdom
Reviewer
5 reviews 5 reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Managed to get a two night booking at short notice. Thank you staff for making us welcome. However the "chef" could only make scrambled egg in a frying pan! My wife returned her burnt offering but five-six minutes later was presented with a duplicate version. Sorry chef but if you had learnt to use a microwave you could have presented... More

Was this review helpful? Yes
Mirka M, General Manager at The Smithaleigh Hotel, responded to this review

Thank you very much for your review, it's good to hear you felt welcome! We used to make our scrambled eggs in frying pan, as our food theme is home made and fresh and the traditional way to prepare scrambled eggs is in frying pan. After feedback such as yours we have reviewed and adjusted our scrambled eggs cooking procedure!... More

Plymouth, United Kingdom
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed June 10, 2014

Held my 60th birthday party here in May and had an amazing evening. The staff were very friendly, polite and helpful. Excellent buffet,enough food for everyone. Parking was hassle free. Truly a wonderful evening.

Was this review helpful? Yes 2
Mirka M, General Manager at The Smithaleigh Hotel, responded to this review

Thank you very much for your review, it's good to hear you felt welcome! We used to make our scrambled eggs in frying pan, as our food theme is home made and fresh and the traditional way to prepare scrambled eggs is in frying pan. After feedback such as yours we have reviewed and adjusted our scrambled eggs cooking procedure!... More

Torquay
Senior Contributor
26 reviews 26 reviews
21 hotel reviews
49 helpful votes 49 helpful votes
3 of 5 stars Reviewed June 9, 2014

Our room (number 23) and the bed it contained were both above average size and very comfortable. The bathroom was also a good size, the room was quiet (despite a function going on) and overlooked the garden. I would have rated the hotel a lot higher if the breakfast had been edible but it was very poor. Tough bacon, cheap... More

Was this review helpful? Yes
Plymouth, United Kingdom
Senior Contributor
21 reviews 21 reviews
6 hotel reviews
41 helpful votes 41 helpful votes
4 of 5 stars Reviewed June 6, 2014

Called in for a quick "supper" on Friday - family of four. Not been for two years, because although only up the road for us, the last time we visited the food was average and the time it took to serve two courses was interminable. However, a revelation - food & service tonight was excellent. We had soup, scallops &... More

Was this review helpful? Yes 3
Mirka M, General Manager at The Smithaleigh Hotel, responded to this review

Thank you for giving us an opportunity to show our improvements! I hope to see you soon again. More

2 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed May 31, 2014 via mobile

My mum and dad had their wedding here, it was fantastic. The staff are very hard working and will try their best to satisfy your needs, the food is amazing and the rooms are nicely decorated and 100% clean, was a lovely experience.

Was this review helpful? Yes 3
Mirka M, General Manager at The Smithaleigh Hotel, responded to this review

Thank you so much for your positive review, it is a real booster! I have passed your comments onto our staff as well, they were very pleased to see their efforts don't go unnoticed. I hope to see you at The Smithaleigh again soon! More

Plymouth, United Kingdom
Reviewer
4 reviews 4 reviews
3 of 5 stars Reviewed April 10, 2014

Visited in Feb 2014, with the Groupon offer for a 3 course sunday lunch. To be honest, the price of the Groupon was more than reasonable, which makes reviewing difficult, however, there were still some logistical issues that need to be addressed. It started with the fact that we couldn't access our Groupon voucher because the wireless internet was not... More

Was this review helpful? Yes
Mirka M, Manager at The Smithaleigh Hotel, responded to this review

Thank you very much for your review. I am very pleased to see you got all the help and assistance needed from all the staff including Alvaro, the manager. The location of the hotel can indeed affect the network coverage, but with time this seems to be improving and most of the big brands have good signal strength. We have... More

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Additional Information about The Smithaleigh Hotel

Address: Smithaleigh, Plympton PL7 5AX, England (Formerly New Country Inn & Smithaleigh Hotel)
Location: United Kingdom > England > Devon > Plympton
Price Range (Based on Average Rates): $
Hotel Class:3 star — The Smithaleigh Hotel 3*
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Also Known As:
The Smithaleigh Hotel Plympton, England

34 photos of this hotel

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Amenities

Bar / Lounge Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant
Hotel Class
Official Description (provided by the hotel)
The Smithaleigh Hotel is located in the picturesque South Hams area of Devon, just a few miles away from Plymouth. Its secluded location is only a few hundred metres from the main Exeter to Plymouth A38, but is just far enough away from the main road to offer a relaxing and peaceful environment. ... more   less 
Number of rooms
25

Questions & Answers

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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