We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

DeSalis Hotel

Hall Road | Gaunts End, Elsenham CM22 6DR, England
Hotel amenities
DeSalis Hotel
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 6 more sites!
Review This Hotel

394 reviews from our community

Traveler rating
    40
    70
    85
    67
    132
See reviews for
63
126
59
64
Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    2.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3 of 5 stars
Traveler tips help you choose the right room.   Room tips (49)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Spanish first
  • Any
English first
  • All months
    (394)
  • Mar-May only
    (84)
  • Jun-Aug only
    (94)
  • Sep-Nov only
    (119)
  • Dec-Feb only
    (97)
All months
Lystrup, Denmark
Senior Contributor
38 reviews 38 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

Stayed here before an early flight from Stansted. Very Big and comfortable room, with facilitets to make tea and coffee. Was picked up. And taken to the airport at the agreed time. I did not have breakfast there as I felt that £8,50 was expensive for Continental breakfast

Was this review helpful? Yes
Civray, France
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
8 helpful votes 8 helpful votes
1 of 5 stars Reviewed 4 days ago NEW

I was picked up at the airport by the driver, who wanted to know all my business, on booking.com the transfer was 4.50 pounds and they charged me 7.00 each way. I checked in and was shown to my room, the room was large and to be fair was pleasant with a jacuzzi bath, I had a jacuzzi and went... More 

Was this review helpful? Yes

Travelers are raving about these Elsenham hotels

Nottinghamshire, United Kingdom
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
7 helpful votes 7 helpful votes
1 of 5 stars Reviewed 1 week ago

We flew into Stansted Airport and had an Airport Pickup arraigned by the hotel. When we called them to get collected we were told to get a taxi as it was cheaper. Arriving at the hotel at 1am with a baby, all we wanted to do was go straight to bed. When we got to our room we were very... More 

Was this review helpful? Yes
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 3 weeks ago

On arrival, there was one man in front of me. Unfortunately they had lost his hotel reservation. The three staff there all dedicated themselves to this person, although that basically involved one person checking and the other two rechecking what the first person had done. I did feel like they could have at least acknowledged me and checked me in,... More 

Was this review helpful? Yes 1
birmingham
Contributor
20 reviews 20 reviews
9 hotel reviews
18 helpful votes 18 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Stayed here for one night to be close to the airport parking. Hotel is a bit tired but more than adequate for a nights stay Rooms were extra large with tea and coffee facilities available. Overall the hotel was a bit tired but the price OK.

Was this review helpful? Yes
1 review
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed 4 weeks ago

I have never had such a bad experience of staying at a hotel like I did at the De Salis Hotel. So right from the start, the staff seemed to have not an ounce of customer service training in them.. Rude, and felt very discriminating to myself (a women) We had booked to stay here for 2 nights, upon checking... More 

Was this review helpful? Yes 3
East Grinstead, United Kingdom
Senior Reviewer
10 reviews 10 reviews
10 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Expected from reading some reviews for it not be a good place but thought it was a lovely place great large room bath good wifi access food in evening was good , staff behind the bar was very friendly reception staff was rather stressed but overall very happy , no plane noise , only complaint I have was taxi shuttle... More 

Was this review helpful? Yes
Nottingham, United Kingdom
Senior Contributor
21 reviews 21 reviews
4 hotel reviews
50 helpful votes 50 helpful votes
4 of 5 stars Reviewed 4 weeks ago

After reading the reviews we expected to walk into the pits of despair! We arrived and were blown away by how big the room was! Absolutely HUGE (jacuzzi room). The manager however was really abrupt and rude. Our friend had driven us for almost 3 hours to the hotel, we asked if he could come in our room and just... More 

Was this review helpful? Yes 2
Reviewer
3 reviews 3 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed February 18, 2015

Hotel communal areas felt more like a youth hostel than a hotel. Room was basic but clean and comfortable. The staff however at this hotel are seriously rude ... especially the receptionist and taxi shuttle drivers. Ok for a cheap, cheap room for a night before / after a flight.

Was this review helpful? Yes 2
Norwich, United Kingdom
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed February 18, 2015

First clue was taxi driver who says "don't hear many good things about that place!" It's cheap and shabby, tv never worked and instructions in Polish, shower collapsed and pan overflowed, lights not working, cheap bedding smelt bad, pillows like cardboard and the first hotel I ever used without a single coat hanger. Meal had to be returned, absolutely Inedible...... More 

Was this review helpful? Yes 1
Questions? Get answers from hotel staff and past guests. Ask a question

64 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (45)
Viewed
Hotel & grounds (1)
Viewed
Dining (2)
Viewed
Bathroom (12)
Viewed
Room/suite (17)
Viewed
Other (13)

Management photos: Courtesy of the property manager

Viewed
All management photos (19)
Viewed
Room/suite (11)
Viewed
Bathroom (2)
Viewed
Hotel & grounds (5)
Viewed
Dining (1)
Hotels you might also like...
Check In Check Out
Price Your Stay

Amenities

Questions? Get answers from hotel staff and past guests. Ask a question