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All 6 Grays Thurrock hotels

Ibis London Thurrock

2.0 of 5 Hotel   |   Weston Avenue, Grays Thurrock RM20 3JQ, England
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Ibis London Thurrock
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Ranked #4 of 6 Hotels in Grays Thurrock
A recent review
3 of 5 stars reviewed 3 days ago
yoda2424
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283 reviews from our community

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Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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English first
Belper, United Kingdom
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
2 of 5 stars Reviewed 4 days ago NEW

Most of the staff seem to be foreign which in itself isn't a problem, but when they struggle to understand English it's a big problem. This seemed to be the case with most of those who I dealt with. Check-in ended up being time consuming and confusing thanks to the above and also thanks to the woman at the front... More

Was this review helpful? Yes 1
THURIBIS, Manager at Ibis London Thurrock, responded to this review

Thank you for your feedback. We treat all of our comments with the utmost seriousness and we will be investigating this matter accordingly. Kind regards, Teresa Golunska More

Travelers are raving about these Grays Thurrock hotels

Bristol, England, United Kingdom
Senior Contributor
40 reviews 40 reviews
17 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

Stayed here overnight, thought the breakfast was a bit expensive but the room was large, clean and comfortable. Cost was a little higher than the headline rate - naughty! Staff very helpful, check in and out process quick and easy. Parking good and hotel was easy to find. Good for a overnight stay on business or visiting nearby shopping.

Was this review helpful? Yes 1
THURIBIS, Manager at Ibis London Thurrock, responded to this review

Thanks for your review. I am glad you had a good stay with us. See you on your next trip hopefully! Kind regards, Teresa Golunska More

Slough, United Kingdom
Senior Contributor
25 reviews 25 reviews
9 hotel reviews
14 helpful votes 14 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Had an overnight stay at this "hotel" long queue at reception on arrival and both girls appeared to have difficulty finding any bookings that had been made. One couple were actually booked into the formula one hotel, and came back complaining it was not what they had booked, and then they were transferred to the Ibis. Another couple had a... More

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THURIBIS, Manager at Ibis London Thurrock, responded to this review

Thank you for your feedback. We treat all of our comments with the utmost seriousness and we will be investigating this matter accordingly. Kind regards, Teresa Golunska More

Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
7 helpful votes 7 helpful votes
2 of 5 stars Reviewed August 15, 2014

My stay at the Ibis has been an incredibly frustrating one. It almost feels like not a day goes by without there being something to complain about. So much so, I have now given up, as I believe Ibis Thurruck to be a lost cause. The first evening begun with a mix-up regarding booking. We found that we were booked... More

Was this review helpful? Yes 1
THURIBIS, Manager at Ibis London Thurrock, responded to this review

Thank you for your comments, we can assure you that the matter is being looked into and will be dealt with accordingly. Kind regards, General Manager- Teresa Golunska More

Chorley, United Kingdom
Top Contributor
107 reviews 107 reviews
86 hotel reviews
51 helpful votes 51 helpful votes
3 of 5 stars Reviewed August 13, 2014

Check in fine and room ok for basic budget hotel. No desk so had to work on the bed. Tv was small but ok. No noise from motorway but was noise from bar area till 11pm. Bed comfy and slept well. Bathroom very small but clean. Did not eat on site as plenty nearby. Wi-fi was fine and free. Would... More

Was this review helpful? Yes
THURIBIS, Manager at Ibis London Thurrock, responded to this review

Thank you for your feedback. We treat all of our comments with the utmost seriousness and we will be investigating this matter accordingly. Kind regards, Teresa Golunska More

Portsmouth, United Kingdom
Contributor
19 reviews 19 reviews
12 hotel reviews
23 helpful votes 23 helpful votes
3 of 5 stars Reviewed August 12, 2014

This stop over destination will not be high on my list, but again this is a budget hotel, but even so this should not mean a serious compromise in the level of service offered. The room is basic but comfortable. Bed is massive and gave a good nights sleep. Once you work out how to get the tv working you... More

Was this review helpful? Yes 1
THURIBIS, Manager at Ibis London Thurrock, responded to this review

Thank you for your feedback. We treat all of our comments with the utmost seriousness and we will be investigating this matter accordingly. Kind regards, Ibis Team More

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Additional Information about Ibis London Thurrock

Address: Weston Avenue, Grays Thurrock RM20 3JQ, England
Location: United Kingdom > England > Essex > Grays Thurrock
Price Range (Based on Average Rates): $
Hotel Class:2 star — Ibis London Thurrock 2*
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Also Known As:
Ibis London Thurrock Hotel Grays Thurrock
Ibis Grays Thurrock
Ibis London Thurrock Grays Thurrock, Essex

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