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Ibis London Thurrock

2.0 of 5
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Weston Avenue, Grays Thurrock RM20 3JQ, England
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1 room 1 guest
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Ibis London Thurrock
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377 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Windsor, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed yesterday NEW

We stayed one night in the Thurrock Ibis and were very pleased with the experience. The room was clean with all necessary amenities. The hotel offered a restaurant facility which was reasonably priced with good selection. Food was well presented and very tasty. We paid for breakfast as an extra which proved a wise choice. A wide selection was offered... More 

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London, United Kingdom
Level Contributor
115 reviews
111 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
1 of 5 stars Reviewed 2 days ago NEW

We arrived quite late on a Saturday evening and the car park was full. Loads of white van men taking up two spaces. There were 3 staff at reception and as I approached, all 3 put there heads down to avoid eye contact. Eventually one served me with a sneer. Talk about great first impressions. The room was clean, except... More 

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Travelers are raving about these Grays Thurrock hotels

Ipswich
Level Contributor
37 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

stayed on a Friday night in August, room only rate. We stayed in a 'new build' next to the main building. We were on the 2nd floor (no visible lift to be found!) in a disabled bedroom (interesting as I couldn't find the lift!) I don't really like this as a rule as I don't like the bathrooms being wet... More 

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Level Contributor
12 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

We stayed here for two nights, Friday and Saturday so we could do a bit of shopping at Lakeside and then into London for a show on the Saturday. Nice modern feel in the restaurant / reception area. And a brilliant warm welcome from the staff. Room was ideal. Not massive and not too small. It had everything you could... More 

Was this review helpful? Yes
THURIBIS, Manager at Ibis London Thurrock, responded to this review

Thank you very much for your kind comments about our hotel. I am very pleased to hear that you have enjoyed your stay at our hotel. I look forward to share your feedback with the rest of our team as this will serve as an encouragement for us to strive to provide excellent service for all our guests. We hope... More 

West midlands
Level Contributor
54 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
3 of 5 stars Reviewed 1 week ago NEW

Booked this hotel just for somewhere to sleep as we were going into Kent the next morning. Arrived late at night (21.55 approx.) Receptionist slow. Room although had double glazing right next to slip road of M25!!! Did not eat here so cannot comment on restaurant. Would we stay again - Don't think so

Was this review helpful? Yes
THURIBIS, Manager at Ibis London Thurrock, responded to this review

Thank you very much for your feedback about our hotel. I am sorry to hear of the issues that you encountered during your stay. Please be assured that we will take all the necessary steps to address and rectify the challenges. Your feedback is very valuable for us and will allow us to continuously strive to provide excellent service for... More 

Leeds, United Kingdom
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

I used this hotel when travelling to Paris from ebbsfleet. great hotel very modern, super room with superb bed, very nice shower and toilet, all spotlessly clean. Breakfast was also first class, and the staff were very friendly and helpful. I would not hesitate in using this hotel again.

Was this review helpful? Yes
THURIBIS, Manager at Ibis London Thurrock, responded to this review

Thank you very much for your kind comments about our hotel. I am very pleased to hear that you have enjoyed your stay at our hotel. I look forward to share our positive feedback with the rest of our team as this will serve as an encouragement for us to strive to provide excellent service for all our guests. We... More 

Norwich
Level Contributor
45 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
4 of 5 stars Reviewed 1 week ago

Can't really complain. We wanted somewhere near Eurostar so we could be rested for a trip to Paris. Efficient check in. Pleasant enough bar to have a few drinks and the food was of decent quality and enjoyed. Double room was very new and spotless. Good shower room. Overall a decent stopover and would not hesitate to use it again.... More 

Was this review helpful? Yes
THURIBIS, Manager at Ibis London Thurrock, responded to this review

Thank you very much for your kind comments about our hotel. I am very pleased to hear that you have enjoyed your stay at our hotel. I look forward to share your feedback with the rest of our team as this will serve as an encouragement for us to strive to provide excellent service for all our guests. We hope... More 

Nottingham, United Kingdom
Level Contributor
31 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
2 of 5 stars Reviewed 2 weeks ago

Yes, this is a budget room but only a few pounbds cheaper than some others. The reception area is modern with friendly and efficient staff, but my experience went downhill from there. The corridor off of which the room was located was gloomy, painted in an unusual choice of colours. The room was big enough, clean, but looked very tired... More 

Was this review helpful? Yes
THURIBIS, Manager at Ibis London Thurrock, responded to this review

Thank you very much for your feedback about our hotel. I am sorry to hear of the issues that you encountered during your stay. All our rooms are non-smoking and I have forwarded your comments to our housekeeping department. Please be assured that we will take all the necessary steps to address and rectify the challenges. Your feedback is very... More 

COALVILLE, UK
Level Contributor
28 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We drove to Essex from The Midlands on our way to a birthday party in Kent. We arrived at the hotel and tried to check in our room. We were told we needed to pay £10 which we declined and came back 9 hours later! We were in the new block of rooms on the top floor, there did not... More 

Was this review helpful? Yes
THURIBIS, Manager at Ibis London Thurrock, responded to this review

Thank you very much for your feedback about our hotel. I am sorry to hear of the issues that you encountered during your stay. Please be assured that we will take all the necessary steps to address and rectify the challenges. I am glad that you liked our newly designed room. Your feedback is very valuable for us and will... More 

Crewe, United Kingdom
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed 2 weeks ago

When we arrived greeted by pleasant staff & were put in the new wing room 31. Turned aircon off before going to sleep on 1st night but at 2AM & especially 4AM it started making noises like a filling kettle. Reported it when heading off on Sat morning & was advised an engineer would look at it that day, but... More 

Was this review helpful? Yes
THURIBIS, Manager at Ibis London Thurrock, responded to this review

Thank you very much for your feedback about our hotel. I am sorry to hear of the issues that you encountered during your stay. Please be assured that we will take all the necessary steps to address and rectify the challenges. Your feedback is very valuable for us and will allow us to continuously strive to provide excellent service for... More 

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