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Ibis London Thurrock

Weston Avenue, Grays Thurrock RM20 3JQ, England
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Ibis London Thurrock
Best prices for: 1 room 1 guest
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Ranked #4 of 5 Hotels in Grays Thurrock
A recent review
4 of 5 stars reviewed 3 days ago
67mark444 Dundee, United Kingdom
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330 reviews from our community

Traveler rating
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    104
    36
    30
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102
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Rating summary
  • Sleep Quality
    3.5 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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1 review
1 of 5 stars Reviewed 2 days ago NEW via mobile

Been to 3 ibis now each one being terrible they say 3rd time lucky not with these was put in 3 rooms after it taking us 45 minutes trying to book it on phone 1st room window security lock was broken 2nd room smelt like dirty sewer water and security lock broken once in the 3rd room the security lock... More 

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2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 days ago NEW via mobile

As A business card holder I stay in Ibis often. I choose this one as it it very close to Lakeside shopping centre. Accomodation is cheaper comparing to other nearby hotels and as a club member I always get even better rate and I am always looked well after every time I stay here. Rooms are usual Ibis standart. Beds... More 

Was this review helpful? Yes 1
1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 4 days ago NEW via mobile

Stayed here a few times for a friends birthday and shopping at lakeside . Nice sized rooms and very clean only negative thing is one miserable receptionist who has no real customer services skills and really doesn't act like she wants to be there at all which is a shame but overall good location .

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Seaton Delaval, England, United Kingdom
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

Stayed here while visiting in laws 50th wedding anniversary. Very clean nice size bathroom. Breakfast worth the money. Would recommend this hotel tucked up in a little retail park. And no sound from the Dartford bridge from behind the hotel.

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THURIBIS, FO Team Leader at Ibis London Thurrock, responded to this review

Dear Debra H, Thank you very much for taking time to review our hotel. I am delighted to hear that we meet your expectations. I will share your comments with my team as a positive feedback always serves as an encouragement to all of us. Thank you again for sharing your experience, and we hope your next visit will be... More 

Southampton, England, United Kingdom
Reviewer
3 reviews 3 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago

This hotel is great for its price and type of hotel. The staff were very friendly and helpful. The room was clean and the bed comfortable I slept well. The bathroom is a little weird as it was a plastic circular room but the shower was powerful. The breakfast is a little pricey but was good quality and unlimited. Dinner... More 

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THURIBIS, FO Team Leader at Ibis London Thurrock, responded to this review

Dear Nadine689, Thank you for taking time to review our hotel here in Tripadvisor. We appreciate your positive comments regarding your stay at Ibis Hotel Thurrock very much. I have shared your comments with my team, as positive feedback from satisfied clients is our greatest reward. We look forward to welcoming you again at our hotel! Best regards, Yulduz Simaitiene... More 

Thaxted, United Kingdom
Contributor
20 reviews 20 reviews
10 hotel reviews
58 helpful votes 58 helpful votes
4 of 5 stars Reviewed 1 week ago

Bad Points; Very edge of M25/QE11 Bridge, On an industrial type of estate, Good Points; Staff; Smart, Efficient, Welcoming & Polite. Building in good condition & well kept. Room ample for the needs; with a good size TV ample storage/desk space, Fine Modern Well designed Shower (Huge) and WC etc. Clean Fresh Towels & Bed Linen. Bed Very Comfortable with... More 

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THURIBIS, Front Office Manager at Ibis London Thurrock, responded to this review

Dear Guest, Thank you for your kind comments and compliments – I am delighted that you enjoyed your stay and I look forward to welcoming you back again soon. Kind regards, Yana Bacele Assisatant Manager More 

Dundee, United Kingdom
Senior Reviewer
10 reviews 10 reviews
9 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I am a regular at this hotel and I find that the service is always very ggod, friendly and welcoming. They have recently replaced the beds inn every room with the new Ibis branded beds (I forget the name of them!) and its a huge improvement. A really comfortable bed providing a good nights sleep in a very convenient location.... More 

Review collected in partnership with Accorhotels.com

Was this review helpful? Yes 1
THURIBIS, Front Office Manager at Ibis London Thurrock, responded to this review

Dear Guest, Thank you very much for your kind review. It is much appreciated and I can assure you that my team will be delighted to hear that you enjoyed your stay. I look forward to welcoming you back again very soon. Kind regards, Yana Bacele Assistant Manager More 

london
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 4 weeks ago

First plus there is a bar and restaurant on site. Secondly the shower was amazing and the bed really comfy with lovely pillows. Thirdly in a quiet position at lakeside with all the shops and amenities. And lastly very good value. Recommend highly.

Was this review helpful? Yes 1
THURIBIS, Front Office Manager at Ibis London Thurrock, responded to this review

Dear Guest, Thank you for taking the time to write a review. I am delighted that you enjoyed your visit. I look forward to seeing you again in the near future. Kind regards, Yana Bacele Assistant Manager More 

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