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Ibis London Thurrock

2.0 of 5
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Weston Avenue, Grays Thurrock RM20 3JQ, England
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UP TO 25% DISCOUNT
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1 room 1 adult
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Ibis London Thurrock
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439 Reviews from our TripAdvisor Community

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Cheltenham, United Kingdom
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed yesterday NEW

I stay here regularly, the staff are consistently warm, helpful & friendly; a really great bunch of people and a credit to their company IBIS take note, these guys deserve praise & recognition! Look forward to staying again soon

Review collected in partnership with Accorhotels.com

Helpful?
Thank mark t
Purfleet, United Kingdom
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

Ibis hotels and have always given excellent value for money. The facilities at Ibis hotels are basic but very good. I use Thurrock almost every week and the real bonus is that the staff are so friendly and helpful.

Review collected in partnership with Accorhotels.com

Helpful?
1 Thank andrewd022016
THURIBIS, General Manager at Ibis London Thurrock, responded to this review

Dear Guest, Thank you for your kind comments and compliments – I am delighted that you enjoyed your stay and I look forward to welcoming you back again soon. Kind regards, Teresa Golunska, General Manager More 

Level Contributor
19 reviews
common_n_hotel_reviews_1bd8 9 helpful votes
2 of 5 stars Reviewed 1 week ago via mobile

The room was so hot could not sleep with the heat. Checked the room heating and it was meant to be off but something was definitely wrong with it. We had to open the windows then all you could hear was traffic from the motorway. Parents had a room next door and the temperature was ok in there. By the... More 

Helpful?
Thank Michmosh76
THURIBIS, General Manager at Ibis London Thurrock, responded to this review

Dear Guest, Thank you for taking the time to tell us about your experience at the ibis London Thurrock M25. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please... More 

Travelers are raving about these Grays Thurrock hotels

London, United Kingdom
Level Contributor
62 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
4 of 5 stars Reviewed 1 week ago

I know I live in Thurrock, but having had a fallout with the wife and not wanting to sleep with one eye open I decided to check in here last year. the staff are very friendly but what amazes me the most is that eastern Europeans can pronounce my last name spot on where's the English have trouble (I am... More 

Helpful?
Thank davidflorida_11
THURIBIS, General Manager at Ibis London Thurrock, responded to this review

Dear Guest,It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be... More 

Dunbar, Scotland, United Kingdom
Level Contributor
132 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 56 helpful votes
4 of 5 stars Reviewed 1 week ago

Decided to stay here on our way to catch a mid-day ferry from Dover, thinking "It's just off the M25 so easy access.........." Well IF you know exactly where it is and you arrive in the daylight, maybe so. However, we arrived on a dark/windy/very wet night and because the Hotel doesn't have a street/road number and it's a very... More 

Helpful?
Thank Peter H
THURIBIS, General Manager at Ibis London Thurrock, responded to this review

Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon!Teresa Golunska, General Manager More 

West Thurrock, United Kingdom
1 review
5 of 5 stars Reviewed 1 week ago

All staff were very helpful the reception staff welcome you in a friendly manner, help with any queries and sort them very quickly. The bar staff are always very tentative especially Tom who advises if there is a back;log on food with an estimated time which is always beaten and all customers seem very satisfied with the service. I am... More 

Review collected in partnership with Accorhotels.com

Helpful?
Thank english192
THURIBIS, General Manager at Ibis London Thurrock, responded to this review

Thank you for your comments. I will share your feedback with our team as I am sure that this will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your every visit will be as pleasant as the previous... More 

Greater London, United Kingdom
1 review
3 of 5 stars Reviewed 1 week ago

The place was clean and nice,very good customer care from the staff. But was only dispointed by the noise from door slams from other customers leaving the building early morning.I could hear them like the doors is wide open,saying lets go, mate.

Review collected in partnership with Accorhotels.com

Helpful?
Thank 751simoh
THURIBIS, Manager at Ibis London Thurrock, responded to this review

Dear Guest, Thank you for your comments, we can assure you that the door problem is being looked into and will be dealt with accordingly. Kind regards, Teresa Golunska, General Manager More 

A TripAdvisor Member
4 of 5 stars Reviewed 1 week ago via mobile

I have to be honest, i wasnt expecting much for the name & price but boy was i wrong. Visited this Hotel mid-Janurary; when I got to the reception, I was greated by a clean setup ; updated & "cool". The receptionist was welcoming & made me feel at home. Within 2 mins, I was given my card keys &... More 

Helpful?
Thank A TripAdvisor Member
THURIBIS, Manager at Ibis London Thurrock, responded to this review

We very much appreciate your comments regarding your stay at the ibis London Thurrock M25. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank... More 

1 review
5 of 5 stars Reviewed 2 weeks ago via mobile

This is a very nice hotel and it is always clean. We only use dayrooms for the hostess and drivers but they always take care for us. Especially the new building is very nice and luxurious! And I want to thank Miss Yulduz for here care and smile, again and again! Thanks to you all :-)

Helpful?
Thank Mark L
THURIBIS, Manager at Ibis London Thurrock, responded to this review

Dear Guest, It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will... More 

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