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The Swan

3.0 of 5 The Bull Ring, Thaxted CM6 2PL, England
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214 reviews from our community

Traveler rating
    49
    82
    34
    28
    21
See reviews for
26
106
12
22
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (65)
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Madrid, Spain
Senior Contributor
38 reviews 38 reviews
7 hotel reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Some staff didn't even know what a smile is, some others are nice. The food is good as in any other Old English Inn. I specifically asked the waiter for the steak that was in the fixed menu, when I went to pay they were charging much more than I expected and they told me that it was because of... More 

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Harlington, United Kingdom
Senior Contributor
39 reviews 39 reviews
15 hotel reviews
30 helpful votes 30 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Stayed for one night in a twin room, The staff are lovely but not enough of them! The room (Number 8) really needed a jolly good clean, very faded pictures above the beds, which were very dusty, years of grime! The curtains and windows were covered in cobwebs and the carpets needed a good hovering. The cupboard was full of... More 

Was this review helpful? Yes 3
highbridge
Reviewer
4 reviews 4 reviews
4 of 5 stars Reviewed 4 weeks ago

The staff and food were excellent with a huge choice of different breakfast to choose from. But the chamber maid did not clean either of our rooms in the morning. The room was small but lovely and cozy and spotless when we arrived. Please check the maids work or get one that will do her job.

Was this review helpful? Yes 1
Durres, Albania
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 5 weeks ago

This is everything it sets out to be -- a good pub with good rooms. The staff are friendly and helpful without being obtrusive, and the whole atmosphere is pleasantly laid back. The wi-fi is intermittent in the rooms but fine in the bar and restaurant. The food is excellent and good value; traditional British, but then I had a... More 

Was this review helpful? Yes 1
Reviewer
4 reviews 4 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed January 20, 2015

After a nice welcome from the manager we went to our room to find every inch spotless and a lovely 3 nights sleep awaited us! Will visit agian and have to mention the lady who severed our breakfast as she was fantastic! Thanks for a great time!

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Stourbridge, United Kingdom
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed January 19, 2015

Arrived 14th Jan 2015, staying for 2 nights. I was given room 17 in the Coach House. When I went to my room, the door was ajar and the television was on. I went to use the bathroom, to find that the light didn't work. I returned to reception to complain, and the youth went and got another TV remote... More 

Was this review helpful? Yes 1
Potters Bar, United Kingdom
Senior Contributor
27 reviews 27 reviews
16 hotel reviews
18 helpful votes 18 helpful votes
3 of 5 stars Reviewed January 6, 2015

The welcome and staff in the bar were very friendly and the food we had each evening was good. The rooms are what you expect from Old English Inns - odd shaped, uneven floors, creaky, etc so no complaints there but that is no reason why they should not be clean or serviced. Stains, mold, bin not emptied from previous... More 

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Essex
Top Contributor
62 reviews 62 reviews
19 hotel reviews
61 helpful votes 61 helpful votes
4 of 5 stars Reviewed January 6, 2015

We stayed at the Swan on New Years Eve, along with a few (15) friends. Our Room was on the First Floor of the Coach House to the rear. It was comfortable enough, plenty of wardrobe space, tea, coffee, etc. all fine. But yes it could do with some TLC The Bathroom was a bit of a challenge, a 'hefty'... More 

Was this review helpful? Yes 1
Suffolk
Senior Contributor
33 reviews 33 reviews
20 hotel reviews
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed December 29, 2014 via mobile

Stayed overnight for a Works Xmas do, so only briefly stayed in the room, but it needed attention, on the wrong side of tired, breakfast was good, staff very helpful, not expensive, but if Greene King just spent a little bit of money giving the rooms a facelift I'm sure people would happily pay more for the accommodation, especially its... More 

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Grimsby, United Kingdom
2 reviews
5 of 5 stars Reviewed December 21, 2014

Very friendly and welcoming hotel where nothing was too much trouble. The room was comfortable, nice big and comfortable bed. Food was faultless as was the service at dinner and breakfast, The hotel was very accommodating to my gluten free diet with was greatly appreciated. My only criticism was parking where we had to park a fair walk with bags... More 

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Additional Information about The Swan

Address: The Bull Ring, Thaxted CM6 2PL, England
Location: United Kingdom > England > Essex > Thaxted
Price Range (Based on Average Rates): $
Hotel Class:3 star — The Swan 3*
Number of rooms: 21
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Also Known As:
The Swan Thaxted, Essex

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