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The Swan

The Bull Ring, Thaxted CM6 2PL, England
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1 room 1 guest
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248 Reviews from our TripAdvisor Community

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Traveler rating
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29
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27
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (71)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Norwegian first
  • Any
English first
  • All months
    (248)
  • Mar-May only
    (64)
  • Jun-Aug only
    (72)
  • Sep-Nov only
    (57)
  • Dec-Feb only
    (55)
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Braintree, United Kingdom
Level Contributor
4 reviews
4 of 5 stars Reviewed today NEW via mobile

Nice pint of ale. Food ok, but service a bit slow. However I sometimes forget to go out for the evening to enjoy the meal, and the company, mostly its because Eastenders is on soon, so I end up playing "chase the waiter".

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Cambridge, United Kingdom
Level Contributor
60 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

Had a lovely large clean room on the first floor. Breakfast and evening meals were of a good standard.Beautiful village, church and windmill with views. The only problem is the hotel is on the main road so there is a lot of traffic noise and is under the flight path for STANSTED AIRPORT so this time of year has planes... More 

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London, United Kingdom
Level Contributor
20 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

The Swan sits at the top of the hill leading down to the town square and has magnificent views over the beautiful English countryside. On our visit in August the front of the building was adorned with hanging baskets brimming with summer flowers and to the rear a small patio beer garden and a small secure car park. Inside it's... More 

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Level Contributor
4 reviews
4 of 5 stars Reviewed 1 week ago

Great place to stay very comfortable bed really friendly staff. Food not great eaten here twice now once tasted like it had been microwaves second time was burned and dry. Breakfast was ok. Would come back but won't eat here again

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cathy p, Guest Relations Manager at The Swan, responded to this review

Thank you for your review. I am sorry to hear that our food wasn't as it should be and affected your otherwise good stay with us. Your comments will be shared with the team to ensure we iron out any issues we have. We hope you will visit again soon. Nicholas and the team at The Swan More 

Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 1 week ago

We stayed here for a couple of nights 15th-17th August 2015. The food and service is wonderful and could not be faulted. We recommend the breakfast specials. The main menu is superbly priced and tastes / looks amazing. The hotel is located close to Saffron Walden and Cambridge (approx 25 miles) and ample parking on site. The accommodation is competitively... More 

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cathy p, Guest Relations Manager at The Swan, responded to this review

Thank you for your review. It is wonderful to hear you enjoyed your visit with us, your review will be shared with the team who i know will be thrilled you had a great time. We hope to see you again soon. Nicholas and the team at The Swan More 

Nottingham, United Kingdom
Level Contributor
9 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 2 weeks ago

dropped in on spec for an evening meal whilst in the area. Good service, engaged and attentive staff, food well done and neatly presented, coffee fine (done by some with cheaper blends). Might be a chain pub, but individual enough to consider calling again if around Thaxted.

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cathy p, Guest Relations Manager at The Swan, responded to this review

Thank you for your review. It is good to hear you enjoyed yourself and would visit again! Although we are a brand we do try to keep a little bit of individuality to ensure that 'village pub' feel is not lost. We look forward to seeing you again. Nicholas and the team at The Swan More 

ashford kent
1 review
3 of 5 stars Reviewed 2 weeks ago

Stayed here in August 2015. .. although it wasn't the Ritz it was a pleasent stay for the price paid. Staff were friendly locals were friendly the room was comfortable could do with a revamp but that's just me being picky. Breakfast was always excellent I would stay again as enjoyed my weekend away.

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cathy p, Guest Relations Manager at The Swan, responded to this review

Thank you for your review. I am pleased you enjoyed your stay with us, the rooms do need a little spruce up and it is something which is on our agenda...watch this space! Nicholas and the team at The Swan More 

Harrogate, United Kingdom
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 4 weeks ago

All the staff were friendly and helpful. The food was fine and service was good. The beer was fresh too. All in all it was good value and I'd happily stay again. Thaxted itself is delightful and the pub / hotel's position is excellent for a short walk to the church and windmill.

Was this review helpful? Yes 1
cathy p, Guest Relations Manager at The Swan, responded to this review

Thank you for your review. We are so pleased you enjoyed your stay with us and will be back again! Your comments will be shared with the team. Nicholas and the team at The Swan More 

Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed July 12, 2015

Stayed in the coach house away from the noisy main road so had a very good sleep. The room was tired looking but comfortable enough. The bathroom was very odd as the shower was mounted against the wall where it meets the angle of the roof. It wasn't possible to use it as a shower but there was always plenty... More 

Was this review helpful? Yes 1
cathy p, Guest Relations Manager at The Swan, responded to this review

Thank you for your review. We are aware that some of our bedrooms could do with a little investment and are currently looking into this. I do hope you will visit again soon. Nicholas and the team at The Swan More 

St. Albans, United Kingdom
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed July 6, 2015

Although the location was ideal I was disappointed overall. No shampoo, conditioner etc. and broken sash in bathroom window. Comfortable bed and tea/coffee making facility but the bathroom was rather shabby and shower door difficult to open and close. Breakfast included but my first choice was not available (run out of hollandaise sauce) and my second choice of a kipper... More 

Was this review helpful? Yes 1
Steve B, Public Relations Manager at The Swan, responded to this review

Thank you very much for taking the time to write a review on the Swan. I am very glad that you found the staff and service friendly and obliging. I am sorry that you found that your room was in need of attention. We are currently working on a maintenance plan to deal with these issues. Many thanks again. More 

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