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Cheltenham Park Hotel

Cirencester Road | Charlton Kings, Charlton Kings, Cheltenham GL53 8EA, England
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1 room 1 guest
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Cheltenham Park Hotel
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1,059 Reviews from our TripAdvisor Community

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Traveler rating
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (301)
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Saint Louis, Missouri
Level Contributor
70 reviews
39 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

Very nice hotel, in a country setting away from everything. Room was nice on the ground floor overlooking a park like setting. My only problem with the room was that it did not have an in room safe. You could bring your valuables to the Reception and they had boxes available there. A little inconvenient but at least it was... More 

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Dorchester, United Kingdom
Level Contributor
9 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

Was a little worried by some bad reviews that I read after booking this hotel, but we had a lovely stay. The room had a very large comfortable bed and good views out over the garden. The decor was possibly a little dated,but everything was clean and worked ok. The staff were extremely good-humoured and attentive and looked after us... More 

Was this review helpful? Yes 2
TheHotelCollection, General Manager at Cheltenham Park Hotel, responded to this review

Dear ClaireS, It is fantastic to read that despite your initial concerns that your stay here was a thoroughly enjoyable one. Thank you for taking the time to leave us a review. We hope to see you again soon. Kind regards Stephen Cotton General Manager More 

Tewkesbury, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
1 of 5 stars Reviewed 4 days ago NEW

We had a spa day booked with a Groupon deal. On arrival the receptionist barely acknowledged us, and told us to wait in the reception area. No robes or luxury at this spa! We were then shown to our treatment rooms. Where my mum experienced confusion over the treatment she was having. I was offered a product, but when it... More 

Was this review helpful? Yes 2
TheHotelCollection, General Manager at Cheltenham Park Hotel, responded to this review

Dear Vix0506, Please accept my sincere apologies for any disappointment caused. The service you received is not of our usual high standards and will be addressed with my leisure and beauty manager to ensure that feedback and more training is given. We do hope that you will consider a return visit to give us the opportunity to restore your faith... More 

Ardrishaig, United Kingdom
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

Had a 2 night break here as part of a small tour of the area. Reception staff very friendly & helpful. Our room was large, comfortable and well equipped. Dinner on the first evening was excellent and was part of the deal.

Review collected in partnership with this hotel

Was this review helpful? Yes
TheHotelCollection, General Manager at Cheltenham Park Hotel, responded to this review

Dear gordilaw, I am delighted that you thoroughly enjoyed your stay and dining experience here with us at the Cheltenham Park Hotel. Thank you ever so much for leaving us such kind comments. We do hope you will return when you are next visiting the area. Kind regards Stephen Cotton General Manager More 

Buckinghamshire, United Kingdom
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

We booked a special deal with inclusive 3 course dinner, wine and breakfast which was very good value. The room was comfortable, clean and spacious although a long walk from reception (would be difficult for older people). The dinner was excellent with fast service, and tasty well presented food. Likewise the buffet breakfast had many choices. There were lots of... More 

Was this review helpful? Yes 1
TheHotelCollection, General Manager at Cheltenham Park Hotel, responded to this review

Dear WineAndDineUK, Thank you for your comments and I am pleased that you enjoyed your stay with us in the hotel. Please accept my apologies for the selfish actions of the other member that you encountered. We have spoken to the person in question and the appropriate action has been taken. After all, it is not just his pool to... More 

Chichester, United Kingdom
Level Contributor
46 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

stayed here on a secret escape deal"very nice staff, place really clean, room really nice and large. Food very good and nice variety on the menu. We had food and wine included in the deal and it was really good,not cheap and nasty as zoom hotels on deal breaks.bedwas really comfy and breakfast plentiful. Would stay here again.

Was this review helpful? Yes
TheHotelCollection, General Manager at Cheltenham Park Hotel, responded to this review

Dear joycelot, It is fantastic to read that you enjoyed your stay with us at The Cheltenham Park Hotel and that you enjoyed every aspect of your stay. I do hope that you stay with us again and land on another brilliant deal! Kind regards Stephen Cotton General Manager More 

Newquay, United Kingdom
Level Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

The hotel was a nice combination of old and new. The room was clean, spacious and had lots of storage and a nice size bed. The bathroom was also nice and a good size. Lots of extras such as toiletries and tea/coffee facilities. All staff in every area were friendly and helpful. Food was delicious and a good variety to... More 

Was this review helpful? Yes
TheHotelCollection, General Manager at Cheltenham Park Hotel, responded to this review

Dear JulieHowarth_12, What a great review and I am so pleased that you enjoyed staying with us at The Cheltenham Park Hotel. Thank you for the tip about the local bus and I do hope to welcome you back for another visit again very soon. Kind regards Stephen Cotton General Manager More 

Andover, United Kingdom
Level Contributor
34 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

Ok this is a stunning building in stunning grounds and a short drive from the town. All you need is on site the pool and steam room are recommended, Our room was an expensive upgrade and not really value for money, the room was larger than expected although the en-suite was nothing special. The curtains did not stop the light... More 

Was this review helpful? Yes 1
TheHotelCollection, General Manager at Cheltenham Park Hotel, responded to this review

Dear Nigel C, Thank you for your feedback and it is great to read that you enjoyed staying with us at The Cheltenham Park Hotel. I have noted your comments about your room and I do hope to welcome you back for another visit again very soon. Kind regards Stephen Cotton General Manager More 

London, United Kingdom
Level Contributor
13 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed 1 week ago

I went with my Mum & Dad on a coach holiday -it has a lovely health club with a small pool which was busy even at 7am in the morning. The food was nice and varied. The staff were very friendly especially the restaurant staff who were polite and attentive. You can get a bus into Cheltenham for £2. There... More 

Was this review helpful? Yes
TheHotelCollection, General Manager at Cheltenham Park Hotel, responded to this review

Dear garykath2015, Thank you for your comments and it is great to read that you enjoyed your stay with us at The Cheltenham Park Hotel. I do hope that you will return for another fantastic stay again very soon. Kind regards Stephen Cotton General Manager More 

2 reviews
2 of 5 stars Reviewed 1 week ago

Requested on booking direct with hotel one of the best rooms regardless of cost.Advised a'Premium Room'.The room,341,was in the dungeons of the hotel.Four flights down from reception.No lift.Followed by a very lengthy walk along a narrow corridor.Many elderly guests struggling with this location.Room no view as such of river/lake or golf course opposite.Walls covered in nicotine coloured wallpaper.Visited many hotels... More 

Was this review helpful? Yes
TheHotelCollection, General Manager at Cheltenham Park Hotel, responded to this review

Dear Colin B, Thank you for your comments and it is a shame to read that your recent stay with us was not to your expectation on this occasion. The reason for the pre-authorisation that was placed on your card was because you hadn’t paid for your room at check-in and chose to settle your account upon departure, but please... More 

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