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All 1 Charlton Kings hotels

Cheltenham Park Hotel

4.0 of 5 Hotel   |   Cirencester Road | Charlton Kings, Charlton Kings, Cheltenham GL53 8EA, England
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Ranked #1 of 1 hotels in Charlton Kings
A recent review
4 of 5 stars reviewed yesterday
londonrocker Merseyside
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  • Reviews (664)
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664 people have reviewed this hotel

Traveler rating
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    152
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (200)
Date | Rating
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English first
Merseyside
2 reviews
4 of 5 stars Reviewed yesterday NEW

Just home from a 2 night stay which we booked through Diamond resorts international. We were happy with our room, which was large and airy. The staff were very pleasant and we had no problems with the service in the restaurant, the food was very enjoyable. The only thing I would say would be that booking through Diamond Resorts although... More

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Cambridgeshire
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 2 days ago NEW

Looked nice in the pictures but the front is not where you stay!! We were sent down the road and round the back to the car park and then we had to try and find an entrance into what can only be described as looking like army barracks! I was told there were not many stairs to our room and... More

Was this review helpful? Yes 1
London, United Kingdom
2 reviews
4 of 5 stars Reviewed 3 days ago NEW via mobile

Just came back from a 2 night stay which I purchased from secret escapes and can only praise the hotel - wasn't too happy with the room we were given but was quickly sorted out by Chris ( on reception )- we ended up in room 457 which was the vary last room so extra quiet if you prefer !... More

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Stephen C, General Manager at Cheltenham Park Hotel, responded to this review

Dear Simone B Thank you for a great review, I have passed the comments onto the team who will be encouraged to receive the praise. Pleased to note that the issue on check in was resolved to enable you to enjoy the rest of your stay. I hope we will have the pleasure of welcoming you back again. Kind regards,... More

London, United Kingdom
Contributor
15 reviews 15 reviews
23 helpful votes 23 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

This hotel needs to listen to Pipedown, the campaign for freedom from piped music. Our room was very comfortable, both breakfast and dinner were fine and all the staff were lovely. However, the muzak in the public places was nearly unbearable. At one stage, while we were enjoying really quite a decent afternoon tea, we had a very loud orchestral... More

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Stephen C, General Manager at Cheltenham Park Hotel, responded to this review

Dear Heather B Thank you for the good review and feedback on the background music. I am looking into the selection of music available to us and also the volume it is being played at to ensure that this is consistent and in keeping with the ambience of the different areas of the hotel. This is the first comment I... More

London, United Kingdom
Reviewer
4 reviews 4 reviews
4 hotel reviews
2 of 5 stars Reviewed 4 days ago NEW

When I phoned to ask for a rate I was shocked when I had initially been told an amount of £380 for 3 nights only then when I said no thanks I will book another way to be told I could have the same room for £260. Once I had arrived i noted that I would have been exceedingly disapointed... More

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Stephen C, General Manager at Cheltenham Park Hotel, responded to this review

Dear 1984AlexH Thank you for posting your review and for your constructive comments. As with all hotels there is a charging scale which is dependant on how busy the hotel is on specific nights so there could be three different rates used during a three night stay, I was pleased to read that a rate was agreed for the reservation.... More

Eaton, Cheshire
Top Contributor
66 reviews 66 reviews
17 hotel reviews
38 helpful votes 38 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

We attended a wedding at this hotel and were hugely impressed by the organisation of the entire event and the facilities provided. Nothing was too much trouble for the staff and they seemed genuinely pleased that everybody had a good time. We had booked a room which was spacious and looked out over gardens and a nearby golf-course and had... More

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Stephen C, General Manager at Cheltenham Park Hotel, responded to this review

Dear LumberEaton_Cheshir Thank you for your good review, I am pleased that you enjoyed your overall stay with us and have passed your compliments onto the relevant team members regarding the wedding and breakfast. This is the first time I have received a comment about the doors and am discussing the options with the Maintenance Manager to try and reduce... More

Cardiff, United Kingdom
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

We stayed at this hotel last night and it was pleasant overall. We were upgraded to a premium room as the ordinary rooms were overbooked which was a very nice touch. The grounds and views are lovely. The food in the restaurant was gorgeous but the service was extremely slow. We waited for 50 minutes for our drinks and there... More

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Stephen C, General Manager at Cheltenham Park Hotel, responded to this review

Dear Shell1085 Thank you for posting your review, I was pleased to read that you enjoyed your overall stay especially the upgraded room and quality of food. I have noted your comments regarding the speed of service in the restaurant and relayed these to the Restaurant Manager in order to prevent a reoccurrence. I appreciate your constructive feedback. Kind regards,... More

Cheltenham, United Kingdom
Reviewer
5 reviews 5 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

We had a party at the hotel on 23rd August 2014 for family and friends who will be unable to celebrate our son's wedding, which is taking place abroard, later this year. We had a fantastic evening and the duty manager Marcus was brilliant, nothing was too much trouble and he made sure that all our requests were sorted. Also... More

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Stephen C, General Manager at Cheltenham Park Hotel, responded to this review

Dear MonandTone I was delighted to read that you thoroughly enjoyed the party for your son’s forthcoming wedding. I have passed your compliments onto Marcus and Jack who were most appreciative. I was pleased that Marcus was able to rectify the issue regarding the bedrooms to everyone’s satisfaction. Marcus has just joined the team at Cheltenham and will be working... More

Southampton, United Kingdom
Senior Reviewer
6 reviews 6 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 5 days ago NEW

Seventeen of us stayed at the Cheltenham Park Hotel for two nights this week-end for my sister's hen week-end. Our rooms were clean, well-equipped with very comfortable beds. For me, the best aspect of this hotel was the staff! Nothing was too much trouble whether it was chilling some Prosecco for us prior to our Murder Mystery Event on the... More

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Stephen C, General Manager at Cheltenham Park Hotel, responded to this review

Dear 75donz Thank you for a fantastic review, I am pleased that you enjoyed your stay and the hen weekend was a success. I have relayed your compliments to Mel, Paulo, Charlotte and Ashley who are most appreciative. I agree that the team here are our greatest asset and always try to ensure that our guests have an enjoyable stay... More

London, United Kingdom
Reviewer
4 reviews 4 reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed 1 week ago

Top Tip: Stay here but please eat and drink elsewhere We stayed here on the living social deal 2 nights with dinner on one night and afternoon tea the following day. Check in was fine although no information given as to where/when breakfast was nor when check out was. Spa: Spa a nice touch but pool is small and very... More

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Additional Information about Cheltenham Park Hotel

Address: Cirencester Road | Charlton Kings, Charlton Kings, Cheltenham GL53 8EA, England
Location: United Kingdom > England > Cotswolds > Cheltenham > Charlton Kings
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Cheltenham Park Hotel 4*
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Also Known As:
Barcelo Charlton Kings
Charlton Kings Barcelo
Cheltenham Park Hotel Charlton Kings

132 photos of this hotel

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Class
Official Description (provided by the hotel)
A lovely four-star Georgian manor house, Cheltenham Park Hotel has 152 bedrooms, including 70 premium rooms, and parking for 170 cars. Set in spacious landscaped grounds, complete with lake, overlooking Lilleybrook Golf Course, it’s just two miles from the centre of Cheltenham, with its historic promenade and impressive Regency architecture. On the edge of the beautiful Cotswolds it’s an ideal base for walking and Cheltenham Racecourse and the National Arboretum at Westonbirt are also close by. Relax in the Health & Leisure Club’s pool, sauna and steam room before dining on lovingly-prepared local ingredients in the 2 AA Rosette Lakeside Restaurant. ... more   less 
Number of rooms
152

Questions & Answers

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18 days ago

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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