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All 1 Charlton Kings hotels

Cheltenham Park Hotel

4.0 of 5 Hotel   |   Cirencester Road | Charlton Kings, Charlton Kings, Cheltenham GL53 8EA, England
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Cheltenham Park Hotel
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Ranked #1 of 1 Hotels in Charlton Kings
A recent review
3 of 5 stars reviewed 4 days ago
Angela C West Byfleet, United Kingdom
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705 reviews from our community

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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West Byfleet, United Kingdom
Senior Contributor
27 reviews 27 reviews
9 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

Stayed at this hotel via a Living Social Deal for our wedding anniversary. When we arrived greeted by friendly staff and as we had upgraded to a premium room it was a lovely size and very comfortable. We were booked into the restaurant for 7.30pm and service was good. When my main course arrived I realised the tender stem broccoli... More

Was this review helpful? Yes 1
TheHotelCollection, General Manager at Cheltenham Park Hotel, responded to this review

Dear Angela C, Thank you for your feedback regarding your recent visit and I am pleased to read that the staff were trying to rectify the slight problems in the restaurant and that you were offered a glass of complimentary sparkling wine. I apologise for speed of the service and the Restaurant Manager has been made fully aware of this... More

Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

We have just returned from a weekend at the Cheltenham Park Hotel- celebrating my husbands 30th birthday and our 10 year anniversary. We arrived two hours early for check in and were happy to hang around the hotel. However we were told that our room was ready and we were welcome to go there early- great after the 2 hour... More

Was this review helpful? Yes 2
TheHotelCollection, General Manager at Cheltenham Park Hotel, responded to this review

Dear SallyLaura, I am really pleased to read that you had a wonderful stay at The Cheltenham Park Hotel and that you decided to celebrate your very special occasions with us. It is also really nice to hear that the staff were friendly and welcoming to you and that they quickly rectified the slight issue with your dinner. I look... More

London, United Kingdom
Senior Contributor
26 reviews 26 reviews
16 hotel reviews
45 helpful votes 45 helpful votes
3 of 5 stars Reviewed 4 days ago NEW via mobile

we stayed here a fri and sat night. I had previously stayed here in 2008 & nothing has changed at all! I stayed in the same room both times and they have not been updated at all. Getting over that fact the rooms were warm, clean and comfortable. We had an enjoyable stay here until the final morning when we... More

Was this review helpful? Yes
TheHotelCollection, General Manager at Cheltenham Park Hotel, responded to this review

Dear loopyforest, I am really pleased to hear that overall, you enjoyed your stay with us and I apologise over the confusion in the pool area. I do hope that this will not taint your view of the hotel and that you will return to us again very soon. Kind regards Stephen Cotton General Manage More

Cardiff, United Kingdom
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

I stayed here for one night after a week of travelling around the country and staying at different hotels every night. This hotel was the nicest, the room was spacious and clean, and well kept with a touch of class. TV was a large flatscreen, the bed was comfy, and I had a good quiet nights sleep. I didn't feel... More

Was this review helpful? Yes
TheHotelCollection, General Manager at Cheltenham Park Hotel, responded to this review

Dear John B, I am really pleased to hear that you had a wonderful stay with us and that The Cheltenham Park Hotel was the best one you stayed at during your travels! I am extremely proud of all of the members of staff that work here and I will be praising them for the level of service they delvered... More

Jacksonville, Florida, United States
Contributor
20 reviews 20 reviews
8 hotel reviews
17 helpful votes 17 helpful votes
3 of 5 stars Reviewed 5 days ago NEW via mobile

Visited Cheltenham on business and other suggested accommodations were booked (due to Horse Racing activities.) Would not be my choice to book here again. Room size was fine and check in counter folks were friendly and helpful. Bed not that comfortable and food service workers were not attentive at all. It was a very convenient location to get to the... More

Was this review helpful? Yes
TheHotelCollection, General Manager at Cheltenham Park Hotel, responded to this review

Dear PMDow42, Thank you for choosing to stay with us and I am glad to hear that overall, you enjoyed your visit. I completely agree about the location, it couldn’t be better for exploring the area and the countryside. I do hope that when you are next in the area, that you will stay with us again. Kind regards Stephen... More

Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

We booked through groupon for £30 per person. This included a facial and massage. We were also able to use the facilities all day. For the money we paid we couldn't fault. The facial and massage was lovely! The treatment room was very relaxing. Thank you to Jess who was my beauty therapist she did a lovely job. The jacuzzi... More

Was this review helpful? Yes
TheHotelCollection, General Manager at Cheltenham Park Hotel, responded to this review

Dear benandlau, I am really pleased to hear that you had a relaxing and enjoyable stay with your Groupon Voucher. I have taken your feedback onboard regarding the loungers around the pool and I do hope that you will stay with us again very soon – maybe for an overnight stay! Kind regards Stephen Cotton General Manager More

St Ives, United Kingdom
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

What can I say!! I would recommend anyone to take a visit, weather it be a long week or a short break! The staff are just so lovely! They made me and my partner feel welcome from the minute we walked through the doors! They kept on smiling and were so professional. I have not been to many hotels but... More

Review collected in partnership with this hotel

Was this review helpful? Yes
TheHotelCollection, General Manager at Cheltenham Park Hotel, responded to this review

Dear ChloeMae89, Thank you very much for leaving us such fantastic feedback. I am thrilled that both you and your partner had a great stay with us at Cheltenham Park. Your kind words about our staff’s service will be passed on to the team, who I know will be delighted to hear such recognition. We hope to have the chance... More

Bournemouth, United Kingdom
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago

Having read some of the other reviews we were somewhat apprehensive. But our stay was delightful and not at all like other people have reviewed, so we can only conclude that these people are uber-picky. The staff were helpful. The hotel was clean. Our room was pleasant and comfortable. En suite was a little tired and in need of modernisation,... More

Review collected in partnership with this hotel

Was this review helpful? Yes 1
TheHotelCollection, General Manager at Cheltenham Park Hotel, responded to this review

Dear PANation, Very pleased to read your comments, I’m so glad you had a wonderful time with us at the Cheltenham Park Hotel. Thank you for your feedback which has been relayed to all staff and managers who are very happy to be recognised for their hard work. Please do join us again very soon. Kind Regards, Stephen Cotton. General... More

Leeds, United Kingdom
Contributor
13 reviews 13 reviews
3 hotel reviews
10 helpful votes 10 helpful votes
2 of 5 stars Reviewed 1 week ago

Stayed in this hotel for one night in September 2014 (a Saturday). It was extremely noisy, with guests and staff members loudly banging doors, shouting in the corridors/outside until the early hours of the morning (until 4am approx). The room was very hot and I couldn't leave the window open for long, as the noise outside (until the early hours... More

Was this review helpful? Yes 1
TheHotelCollection, General Manager at Cheltenham Park Hotel, responded to this review

Dear ebl_uk, Thank you for taking the time to leave a review regarding your stay. I am pleased the hairdryer was replaced quickly. I apologise for any disappointment caused and your comments have been shared with the management team and this feedback will allow us to make improvements for the future. I do hope that you will stay with us... More

Oxford, United Kingdom
Reviewer
3 reviews 3 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

Very warm welcome on arrival and lovely reception entrance. Checking in to a very roomy, clean room! Everything you could want! Went to use spa facilities and very relaxed atmosphere! Friendly spa staff, good size pool and great jacuzzi and steam! Had facial booked and fantastic products and lovely sweet staff making us both feel very relaxed! The restaurant staff... More

Was this review helpful? Yes
TheHotelCollection, General Manager at Cheltenham Park Hotel, responded to this review

Dear Dione and Sarah, I am delighted to read that you enjoyed a relaxing stay with us at Cheltenham Park. Thank you for leaving us such lovely feedback. Your kind words will be passed on to the team straight away and I know that they will be overjoyed to get such recognition. We hope to welcome you back soon Kind... More

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Additional Information about Cheltenham Park Hotel

Address: Cirencester Road | Charlton Kings, Charlton Kings, Cheltenham GL53 8EA, England
Location: United Kingdom > England > Cotswolds > Cheltenham > Charlton Kings
Price Range (Based on Average Rates): $
Hotel Class:4 star — Cheltenham Park Hotel 4*
Number of rooms: 152
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Also Known As:
Barcelo Charlton Kings
Charlton Kings Barcelo
Cheltenham Park Hotel Charlton Kings

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