We stayed for two nights in a room on the 4th floor. The room was clean and well prepared and the linen all fresh and not stained. The bathroom was clean and there was no damage to the fittings. Staff were all professional but friendly in all areas of the hotel. Two bulbs were out just outside our room door... More

My partner and I have just returned from this hotel and although not perfect we really enjoyed our Spa Break. We have both been working silly shifts and needed to just get away to somewhere not to far from home and Cheltenham Park was just what we needed. We went on a spa break and which included dinner, bed and... More

We ae a couple in and just returned from a 2 night stay at this hotel. Hotel is very clean. Reception staff very helpfull. Our room(420) and bathroom was very clean, the only fault that i had with the room was that it was very hot during the night (we had turned the radiators off).Had breakfast on both mornings which... More

We went last week late January to use a spa gift token for had for our wedding and thought we would book a nights stay to incorporate this all together. Unfortunately the spa was fully booked so we didn't actually use our tokens however the staff at the hotel were fab and have promised to send us some of their... More

we have just come back from 1 night here and thank god it was only 1 night if it wasnt for the awful snow we would of turned round and come back home.The hotel is supposed to be 4 star i would struggle giving it a 1 star. the room was small, shabby and scruffy the curtains were all wripped... More

Although we arrived at midnight after the musical at west end, the staff are still very helpful.The room are clean and tidy, with a warm tube for towel!The breakfast are good and staff are friendly. More

A useful location with very helpful staff, especially in the restaurant, the food in which is much better than we expected and the chefs CAN boil eggs properly - an even bigger surprise. Everything else was about as it should have been apart from the rooms, which were at best 'tired' and at worst sub-standard. Cracked tiles on the walls... More

I stayed here for a few nights while working in Cheltenham and found it just-about adequate for business purposes, albeit with one or two major problems. The first - which I found barely credible, as did others to whom I decribed the experience - was that the bedside table featured an A4-sized plastic display stand advertising - complete with explicit... More

we only stayed 1 night but the room was very clean,tidy and comfortable the breakfast was realy good everything you could want the only slight critisism could be the prices in the bar,but we expected that but £17 for 2 pints,1 glass of rose`and a cup of coffee is a bit steep More