From the start, this was an excellent few nights away in Galway. Glenlo is a beautiful setting with lovely spacious rooms. The staff are among the best and friendliest I have ever met.
The renovated abbey adds hugely to the character of the place. The downstairs bar is lovely and homely and a place you could easily enjoy a few...
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From the moment you arrive at Glenlo Abbey, the staff are extremely helpful and attentive. The building has been beautifully renovated and the rooms are luxurious and extremely comfortable. It is a new hotel that seems to be from a bygone area with a library and sitting rooms. There is an adjoining golf course. The hotel is just outside Galway...
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Just returned from Glenlo Abbey Hotel in Galway, absolutely brilliant.
First impressions were of quite a dull looking hotel from the outside but beautiful grounds and driveway into the hotel. Reception area very small but very homely. We were escorted to our room by a very simple but courteous gentleman called John who gave us a quick tour of the...
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My husband, 16 month old baby son and I stayed in this wonderful 5 star hotel on Sunday night the 13th of May. This hotel is a wonderful place to stay, it is like steping back in time, the hotel has two ajoining sitting rooms with huge soft sofas and plenty of magazines if one needed some time to relax...
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As per previous posts, I also stayed at this lovely little hotel using a Groupon voucher. The receptionist was excellent, friendly and welcoming. The room we were allocated (upgrated to river view) was large, clean and very comfortable. The tv was grand with plenty of tv stations, dvd player and hi-fi system all in the room. The panoramic view from...
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Dear joeysoap,
Thank you so much for your kind words and detailed review of your stay with us.
Its great to see people coming back again and again and that is one of the big things we strive for and that is to encourage repeat customers over and over again! Knowledge is everything....we want to know what paper you prefer,...
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Having just returned for a most enjoyable weekend in Glenlo Abbey , it had been a couple of years since we had been there, we found that this 5 star hotel had lost none of it's charm. From check in to departure the wonderful hotel staffs attention to detail is truly outstanding. The ambience is from a different era making...
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Well upthedubs1954 is right!!!
Wow....what a review....thank you thank you thank you!!!
......and once again thank you for rebooking with us!!! Please do contact us letting us know when you plan on returning.....Either Maura, Anna, Sandra or myself will be happy to assist you with whatever you need.
Kind regards,
Brian Bourke
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We stayed here for two nights one of which was via a Groupon voucher. The hotel is situated in extensive grounds incorporating a golf course about 3 miles from the city centre. We walked into the city which took about 40 minutes and taxied back which cost 11 euro. The hotel itself is old fashioned in its main design but...
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Dear Alasdair50,
Thank you so much for your kind comments and I note your remarks clearly. On behalf of Glenlo, we put a lot into giving a positive guest experience and that comes from a natural state of composure incorporated with training. We're a people Hotel, we want to have the chat, entertain, even at times to be a good...
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I agree with previous comments about the decor and dated rooms but the one outstanding piece for me was Sandra on reception, without doubt the very best level of service I have experienced anywhere in the world. Give that girl raise!
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Dear Poxyeagle,
Thank you so much for your review and your lovely comments about Sandra who is a credit to Glenlo Abbey Hotel. A genuine Irish welcome awaits you for a return visit and please spread the word to your friends, colleagues and relatives.
Kind regards,
Brian
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I have to agree with WillieEggery's post below, I actually had high hopes for this hotel when pulling into the drive way, check in was quick and easy, staff through out the whole stay were great, but that is pretty much where the good part ends.
Let me be clear, this could be a great hotel, however, the beds (like...
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Dear jetwet1,
Thank you for your review and I note your positive comments as well as your negative ones too.
I do apologise for the problem with your bedroom door and this is well identified already and will be addressed in the future. I am however glad to know that a member of our staff was attentive to your dilemma...
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Stayed in the hotel on Groupon deal on the 4th May. Really enjoyed everything, from the friendly staff to the superb breakfast .Dinner was a great experience on the Orient Express.
WE will definitely return
eileen.
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Hello Reviewer!
I note that you stayed with us on the 4th May and as the Star Wars movies proclaim, "May the 4th be with you"!
Thank you so much for your kind words and do please tell your friends, colleagues, relatives and all and we look forward to welcoming you back someday.
Kind regards,
Brian
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