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Chilston Park Hotel

Certificate of Excellence
Boughton Lane | Sandway, Lenham ME17 2BE, England
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Chilston Park Hotel
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Chilston Park Hotel
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592 reviews from our community

Traveler rating
    307
    149
    73
    48
    15
See reviews for
93
319
5
44
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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There are newer reviews for Chilston Park Hotel
See the most recent reviews
Gillingham, United Kingdom
1 review
5 of 5 stars Reviewed April 30, 2012

My husband and I got married here at the beginning of April and we had a perfect day. The staff were very attentive making sure that everything went smoothly for us. We stayed in a junior suite and the room was lovely. The bar prices were a little steep in the evening and this is the only negative comment that... More 

Was this review helpful? Yes
ManagerRHI, General Manager at Chilston Park Hotel, responded to this review

Dear Guest Thank you for your Trip Advisor review. I am so glad that you enjoyed your Wedding day here with us at Chilston Park. I shall ensure that the team here at the hotel are aware of your kind comments. It is pleasing to read that the cuisine offered on the day met your expectations and that the team... More 

Eastbourne
1 review
4 of 5 stars Reviewed April 29, 2012

Well....on first viewing I was very impressed even if the weather was rather wet!! Met by wonderful staff who were very attentive and professional. Our room, the Brigadoon was fabulous and the staff had put the flowers I had arranged for my wife already in the room. Dinner, although a little earlier than we had wanted(phone and book a time... More 

Was this review helpful? Yes
ManagerRHI, General Manager at Chilston Park Hotel, responded to this review

Dear Guest Thank you for your review. I am delighted that you chose Chilston Park as the venue to celebrate your wedding anniversary. It is equally pleasing to read that you enjoyed your stay with us on such a special date. Your kind comments regarding the team and the service offered are very welcome, thank you for this high praise.... More 

folkestone kent
Reviewer
3 reviews 3 reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed April 29, 2012

My husband booked this as a treat for me. We looked at the website and were very impressed. We had booked an executive room on the meal and stay inclusive package. We arrived at the hotel and unfortunately the weather was dreadful which meant we couldn't walk around the grounds. Check in was straight forward and we were shown to... More 

Was this review helpful? Yes
ManagerRHI, General Manager at Chilston Park Hotel, responded to this review

Dear Guest Thank you for your posting your review on Trip Advisor. I am sorry that on this occasion we did not deliver on the expectations that you had prior to your stay, please accept my apologies on behalf of the team here at Chilston Park. Your feedback will be extremely useful to me in evaluating and improving on the... More 

Maidenhead, United Kingdom
Senior Reviewer
10 reviews 10 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed April 25, 2012

I stayed one night at lovely Chilston Park and we were lucky enough to be upgraded to The Tudor Suite - it offered a separate lounge with full sized dining table and comfy sofa, a brilliant bathroom with roll top and separate large headed shower enclosure and the bedroom is large yet intimate. We had a beautiful evening meal served... More 

Was this review helpful? Yes 1
ManagerRHI, General Manager at Chilston Park Hotel, responded to this review

Dear Guest Thank you for posting your review on Trip Advisor. I am very pleased that you enjoyed your stay with us and that the Tudor Suite was very much to your liking. The team here at the hotel are always trying to make guests stays that little bit extra special when ever they can and on this occasion the... More 

London
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed April 25, 2012

My wife and I decided to celebrate our special wedding day here 5 years ago We returned for a night away from our three new additions to relax and see where it all began We found all the staff we can into contact with extremely friendly We stayed in the Queen Anne suite which was a superb four poster room.... More 

Was this review helpful? Yes
ManagerRHI, General Manager at Chilston Park Hotel, responded to this review

Dear Guest Thank you for your review; it is an absolute pleasure to read your positive comments regarding your recent visit to us here at Chilston Park. It is clear that the hotel holds some very special memories for you and I am pleased that on this occasion we very much lived up to them. Your balanced view on service... More 

UK
Top Contributor
68 reviews 68 reviews
35 hotel reviews
52 helpful votes 52 helpful votes
5 of 5 stars Reviewed April 23, 2012

My wife and I enjoyed a one night stay at Chilston Park after taking up a promotional offer through their website,and we really had a relaxed and enjoyable stay again.We had been booked into the 'Oriental Room' in the main building and loved the themed decor and the comfort of the King sized bed.We dined in the 'Culpeper restaurant' and... More 

Was this review helpful? Yes
ManagerRHI, General Manager at Chilston Park Hotel, responded to this review

Dear Guest Thank you so much for taking the time to post a review of your experience with us here at Chilston Park. I am delighted to read that a high standard of accommodation and a service team dedicated to ensuring the enjoyment of your stay were evident throughout your time with us. The Oriental Room that you mentioned is... More 

Kent
Top Contributor
87 reviews 87 reviews
41 hotel reviews
45 helpful votes 45 helpful votes
4 of 5 stars Reviewed April 21, 2012

Tbis hotel is ideal I you like stately home style as full of charm antiques and class. The lunches are very good value and peaceful so ideal for a business or social lunch without breaking the budget. I have just attended an excellent event there with three opera singers ad a fabulous evening meal plus a special rate vernight stay... More 

Was this review helpful? Yes
ManagerRHI, General Manager at Chilston Park Hotel, responded to this review

Dear Guest Thank you for posting your review on Trip Advisor and thank you for your kind words. The Opera evening that we recently hosted here at the hotel was huge success and we look forward to holding more evenings of this ilk in the near future. Whilst we do host a number of weddings throughout the year, we understand... More 

London UK
Senior Contributor
43 reviews 43 reviews
14 hotel reviews
39 helpful votes 39 helpful votes
1 of 5 stars Reviewed April 16, 2012

My daughter got married here last year. While she and my new son-in-law had a fantastic day we had a number of issues with the hotel management and as a part of a compensation package for the inconvenience caused she was offered one night's overnight accomodation and we were offered dinner. During my discussions with the General Manager I pointed... More 

Was this review helpful? Yes 1
ManagerRHI, General Manager at Chilston Park Hotel, responded to this review

Dear Guest Thank you for taking the time to post your review on Trip Advisor. Please accept my most sincere apologies on behalf of the team here at Chilston Park for the experience and disappointments that you have described. The service and quality issues that have been mentioned are inexcusable and for that we have much regret. Having taken over... More 

england
Contributor
16 reviews 16 reviews
14 hotel reviews
38 helpful votes 38 helpful votes
3 of 5 stars Reviewed April 9, 2012

We have stayed at this Hotel now about six times and it is now in major need of some money being spent the carpets are thread bare in a lot of the public areas and what used to be shabby chic is now just shabby!! The room we stayed in Evelyn was a lovely size but again the furniture looked... More 

Was this review helpful? Yes
ManagerRHI, General Manager at Chilston Park Hotel, responded to this review

Dear Guest Thank you for posting your comments relating to your stay here at Chilston Park. Having taken over as the General Manager here at the hotel earlier this week I can only offer my most sincere apologies for what has gone before and add my assurances that there is a great desire to lead the hotel in a positive... More 

Lancashire
Contributor
12 reviews 12 reviews
9 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed April 8, 2012

We attended a family wedding at the Chilston Park Hotel and were very impressed with the quality of the arrangements, food and service. The Carousel room which we stayed in overnight was excellent with a wonderful view of the lake. This is a high quality hotel with prices to match and we would certainly recommend it as a wedding venue.

Was this review helpful? Yes
ManagerRHI, Manager at Chilston Park Hotel, responded to this review

Dear Guest Thank you for review! I am delighted to read that you enjoyed your recent visit to the hotel on the occasion of attending a family wedding. Chilston certainly is a terrific venue to hold such an event. The Carousal room certainly does have a wonderful view over our lake and grounds, as do many of our rooms. I... More 

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