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Holiday Inn Express, Ramsgate - Minster

3.0 of 5
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Tothill Street, Minster, Ramsgate CT12 4AU, England
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Holiday Inn Express, Ramsgate - Minster
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Ranked #2 of 2 Hotels in Minster
A recent review
3 of 5 stars reviewed 3 days ago
29_Sussex_Traveller Eastbourne, United Kingdom
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331 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Eastbourne, United Kingdom
Senior Contributor
39 reviews 39 reviews
20 hotel reviews
54 helpful votes 54 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

Good Stuff - Staff were friendly, very good free wifi, plenty of parking and free breakfast (though the continental breakfast is far better than the limited cooked breakfast offering). Rooms reasonably comfortable. Less Good Stuff - The hotel is a bit "tired" and could really do with a lick of paint throughout and some new carpets. Bedroom and bathroom reasonably... More 

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Wesham, United Kingdom
Contributor
14 reviews 14 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 1 week ago

Staff were all friendly helpful and eager to make your stay complete. Free wifi worked great. Room was clean and presentable. Breakfast included was sufficient for the budget price. Parking was easy. Garage just over road & pub so food was easily available.

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David O, Manager at Holiday Inn Express, Ramsgate - Minster, responded to this review

Dear Daniel I am glad to hear we met your needs and hope we see you again. David GM More 

Coventry, United Kingdom
Senior Reviewer
10 reviews 10 reviews
6 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Decided on a couple of days here after visiting Chatham. The hotel is very clean & staff are friendly & helpful. Decent buffet breakfast. Good value for money. Short driving distance to Canterbury, Whitstable, Ramsgate & Margate. Would however advise against using the pub opposite for a meal as the service is atrocious & food not great.

Was this review helpful? Yes 1
David O, Manager at Holiday Inn Express, Ramsgate - Minster, responded to this review

Dear Wendyk1234 , Thank you for your lovely review. We all look forward to seeing you again. David GM More 

Essen, Germany
Senior Contributor
48 reviews 48 reviews
22 hotel reviews
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed 3 weeks ago

We stayed there for the last night of our road trip around England and Scotland before we took the ferry home from Dover. When we got there no-one was at reception and the staff seemed rather stressed out. This was the only place on our trip that insisted on copying one of our IDs. We have stayed in some other... More 

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IHGCare, Guest Relations Manager at Holiday Inn Express, Ramsgate - Minster, responded to this review

Dear KristinaR329, Thank you for writing a review about your recent stay with us. We work diligently to ensure our facilities are well maintained and we try our hardest to provide not just good value, but comfortable, clean and friendly accommodations. It seems that we were not able to execute an exemplary hotel stay experience with regard to room amenities,... More 

Sheffield, United Kingdom
Top Contributor
91 reviews 91 reviews
11 hotel reviews
48 helpful votes 48 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Great place for easy access to local beaches and attractions. Included comprehensive breakfast. Choice of other eateries close by. Friendly staff, clean pleasant rooms equipped with tea / coffee. Nice bar area. Book in advance for best prices

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David O, Manager at Holiday Inn Express, Ramsgate - Minster, responded to this review

Dear julie w Now that you know your way around we all look forward to seeing you again. David O GM More 

Beverley, United Kingdom
Reviewer
5 reviews 5 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed March 24, 2015 via mobile

clean, comfortable and warm. Breakfast was entirely self service but quite adequate. Staff friendly and helpful. Overall it proved an ideal one night stopover.Ample car parking and despite the proximity to a large roundabout the hotel was surprisingly quiet.

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David O, Manager at Holiday Inn Express, Ramsgate - Minster, responded to this review

Dear Lance B I am delighted to hear you enjoyed your visit to the coast and look forward to seeing you again. David GM More 

Romsey
Senior Contributor
49 reviews 49 reviews
23 hotel reviews
21 helpful votes 21 helpful votes
3 of 5 stars Reviewed March 22, 2015

Staff were the usual polite, efficient and welcoming as you would expect from an express. Rooms are clean and tastefully furnished. Plenty of parking although most people tended to abandon their cars anywhere. Breakfast was okay but the scrambled egg was more liquid than anything else, tasted bland and you could pour it onto your plate. About 7 miles from... More 

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David O, Manager at Holiday Inn Express, Ramsgate - Minster, responded to this review

Dear Panther14 Thank you for taking the time to leave feedback. I am sorry to read that you were not impressed. If you had approached us we would have done all we could to ensure you were. Best wishes David GM More 

2 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed March 16, 2015

This was our 2nd visit to the hotel and the reason we returned was that its a perfect location for us to visit friends and family and the hotel experience was of a very high standard! Extremely clean rooms,great staff on reception and all needs are catered for. If its a simple stop over night accomodation then its an ideal... More 

Was this review helpful? Yes 1
David O, Manager at Holiday Inn Express, Ramsgate - Minster, responded to this review

Dear lindsey w We look forward to your third visit. David GM More 

Ipswich, United Kingdom
Top Contributor
183 reviews 183 reviews
25 hotel reviews
161 helpful votes 161 helpful votes
4 of 5 stars Reviewed March 15, 2015

This hotel comprises two parts: the new build, where you'll find all the bedrooms, and the old part, the Art Deco part, where you'll be served breakfast. And that's pretty much everything you can expect from the hotel. Located just off Tothill roundabout (we found hotel signs rather confusing - the only entrance is on the road running south from... More 

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David O, Manager at Holiday Inn Express, Ramsgate - Minster, responded to this review

Dear endrju_74, Thank you for taking the lime to leave feedback we look forward to seeing you again. David GM More 

London, United Kingdom
Contributor
12 reviews 12 reviews
3 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed March 12, 2015

Very clean and comfortable-the only comments would be that the chair had a small stain and the TV remote was a bit dusty but nothing major. The wifi was absolutely fine, had good signal and no issues with the password. There was a good selection at breakfast too.

Was this review helpful? Yes
David O, Manager at Holiday Inn Express, Ramsgate - Minster, responded to this review

Dear Grainge162014 Thank you for your kind review. It would be a pleasure to welcome you back. We try to exceed expectations. David GM More 

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