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All 2 Minster hotels

Holiday Inn Express, Ramsgate - Minster

3.0 of 5 Hotel   |   Tothill Street, Minster, Ramsgate CT12 4AU, England
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Ranked #2 of 2 Hotels in Minster
A recent review
5 of 5 stars reviewed 5 days ago
pembloger Norwich, United Kingdom
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309 reviews from our community

Traveler rating
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    129
    57
    16
    16
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76
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (77)
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Norwich, United Kingdom
Reviewer
5 reviews 5 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

Have stayed at this hotel several times in the past when visiting relatives in Kent. It has never disappointed me. The welcome is friendly, the rooms are spotless and comfortable and the free breakfast is a bonus. Great value and will stay again in the future.

Was this review helpful? Yes
Reviewer
3 reviews 3 reviews
3 hotel reviews
2 of 5 stars Reviewed 1 week ago via mobile

Staff and hotel was lovely except one thing, on entering the room the smell of damp was overwhelming, had a look and the walls were mouldy. All of our stuff smelt of damp mould when we took it home, my friend stayed on 2nd floor and her room was fine so just dont stay in a ground floor one! Really... More 

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David O, Manager at Holiday Inn Express, Ramsgate - Minster, responded to this review

Dear Emmapaulbrooke May I begin by saying how very embarrassed we all are. This was caused by an isolated problem. It was caused by a leaking pipe inside the wall. When we discovered the problem the room was decommissioned and the problem dealt with. If you had spoken to us we would have arranged a different room. We would still... More 

Clevedon, United Kingdom
Contributor
11 reviews 11 reviews
6 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We have stayed at this hotel several times, and it is good value for money, along with a complimentary breakfast to start you day off with :-). We have always found the staff to be very friendly and accommodating. Will defiantly be staying there again in the "New Year".

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David O, Manager at Holiday Inn Express, Ramsgate - Minster, responded to this review

Dear Ray W The team and I hope we will see you many more times in the future Merry Xmas David GM More 

Gosport, United Kingdom
Reviewer
3 reviews 3 reviews
3 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Have now stayed here on 2 separate occasions and found this Hotel to be a fantastic bargain. When booked online the discount is nothing short of amazing. The Hotel itself has been excellently refurbished to a very high standard and belies its rating. The staff are friendly and nothing is too much trouble. Breakfast is included which it is stated... More 

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David O, Manager at Holiday Inn Express, Ramsgate - Minster, responded to this review

Dear Pete_ thank you for your lovely review. We have a very real commitment to giving value for money and are glad to see you were satisfied. David GM More 

United States
Top Contributor
66 reviews 66 reviews
28 hotel reviews
20 helpful votes 20 helpful votes
1 of 5 stars Reviewed November 19, 2014

We 'should' have stayed for 3 nights at this hotel near Ramsgate in Kent. We booked (and paid for) 3 nights and even called up in advance to ask for a quiet room. We had just returned to the UK from two months touring France (for work) and we were exhausted. We needed to rest up for a few days.... More 

Was this review helpful? Yes 1
David O, Manager at Holiday Inn Express, Ramsgate - Minster, responded to this review

Dear Paul M I am very upset to see your 1 star review. Although you reviewed us on the 20 November you claim to have stayed here 6 months earlier I can find no record of that stay and am tempted to suspect you are confusing us with another hotel. That said we are proud to be a family hotel... More 

London, United Kingdom
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed November 17, 2014

A good value option if you're in the area. Our family room was quite cramped and the bed hard but it had all the facilities we needed. The best thing is the complimentary breakfast. It was easy to find but note it's a few miles out of Ramsgate by Manston Airport.

Was this review helpful? Yes 1
David O, Manager at Holiday Inn Express, Ramsgate - Minster, responded to this review

Dear Rob C Thank you for your kind review. We always endeavour to give value for money. Kind wishes David GM More 

London
Senior Contributor
24 reviews 24 reviews
9 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed November 17, 2014

I normally stay in a nearby local rival hostelry but I thought, unfortunately, they were fully booked. How wrong I was From the first initial arrival until my departure the whole experience was great!. A very pleasant greeting along with a quick explanation as to where every thing was located. A local taxi firm number (which they offered to ring)... More 

Was this review helpful? Yes 1
David O, Manager at Holiday Inn Express, Ramsgate - Minster, responded to this review

Dear ivor123 Thank you for your review. I am delighted to hear we have coaxed you over. DavidGM More 

Derby, United Kingdom
Top Contributor
367 reviews 367 reviews
101 hotel reviews
199 helpful votes 199 helpful votes
5 of 5 stars Reviewed November 16, 2014

This is up to the usual high standards of the IHG brand. We had a nice quiet room. The breakfasts were good with nice warm croissants and muffins. The hotel is located just outside the nice little village about a 20 min walk from the train station with a few pubs inbetween.

Was this review helpful? Yes 1
David O, Manager at Holiday Inn Express, Ramsgate - Minster, responded to this review

Dear Tony_and_Kay I hope we will see you again very soon. In the mean time thank you for your lovely review.# David GM More 

United Kingdom
Top Contributor
53 reviews 53 reviews
22 hotel reviews
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed November 10, 2014 via mobile

Arrived late and only stayed one night. Slept very well, I had a room facing the rear which was away from the road, so didn't have any noise. The breakfast was the same as usual, you know what you're getting and I tend to just stick with toast and cereals. I found the hotel very clean and will most probably... More 

Was this review helpful? Yes 1
David O, Manager at Holiday Inn Express, Ramsgate - Minster, responded to this review

Dear Simon B I am delighted to hear that we lived up to your expectations and look forward to seeing you again. Best wishes David GM More 

Staffs
Senior Contributor
45 reviews 45 reviews
36 hotel reviews
29 helpful votes 29 helpful votes
3 of 5 stars Reviewed November 8, 2014 via mobile

Convenient location and good price, staff friendly enough. Room was tired looking, the bathroom smelled as if someone had urinated on the floor, pretty disgusting smell. Sink seemed as if it was blocked. Bed was very uncomfortable, bad back ache as a result, definately not the best sleep. Breakfast served in a nice room, ample food. Evening meal went across... More 

Was this review helpful? Yes
David O, Manager at Holiday Inn Express, Ramsgate - Minster, responded to this review

Dear Bootrek I am sorry to hear you did not sleep well We have an on going practice of bed renewal to ensure all our guests get the best nights sleep possible. Please give me a call as i would like some more information re your stay.. Best wishes David GM More 

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Additional Information about Holiday Inn Express, Ramsgate - Minster

Address: Tothill Street, Minster, Ramsgate CT12 4AU, England
Phone Number:
Location: United Kingdom > England > Kent > Isle of Thanet > Ramsgate > Minster
Price Range (Based on Average Rates): $
Hotel Class:3 star — Holiday Inn Express, Ramsgate - Minster 3*
Number of rooms: 105
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Also Known As:
Holiday Inn Express, Ramsgate - Minster Hotel Ramsgate
Holiday Inn Ramsgate
Ramsgate Holiday Inn Express

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