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All 3 Ponteland B&Bs / inns

The Diamond Inn

Main Street, Ponteland, England
Hotel amenities
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  • Reviews (49)
  • Photos (10)
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  • Room tips (11)
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The Diamond Inn
Ranked #1 of 3 Ponteland B&B and Inns
Certificate of Excellence 2014
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49 people have reviewed this hotel

Traveler rating
    26
    15
    3
    3
    2
See reviews for
14
19
3
6
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (11)
Date | Rating
  • English first
  • Any
English first
Senior Contributor
26 reviews 26 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

We stayed at the Diamond Inn for 5 nights taking 4 rooms. This was at the end of a family trip to Europe. The experience was the best we enjoyed over the entire trip. The two larger rooms are great and the smaller rooms we took were more than adequate. The staff were genuine and kind and went out of... More

Was this review helpful? Yes
Janine H, Manager at The Diamond Inn, responded to this review

Dear Phantom58, Thank you so much for such a glowing review! We are thrilled you enjoyed your stay and have passed your lovely comments onto our team. We hope to be able to welcome you back again in the future. Kind regards, The Diamond Inn More

London, United Kingdom
1 review
4 of 5 stars Reviewed 2 weeks ago

We stayed at the Inn with my brother and his wife for a family celebration and must congratulate the friendly atmosphere of all the staff. We would like to thank Donna for looking after us so well considering we had a few problems with finalising the time of arrival. We would certainly recommend to our friends

Was this review helpful? Yes
Janine H, Manager at The Diamond Inn, responded to this review

Dear alanscho1, Thank you so much for your wonderful comments. Your praise has been passed to the team and we hope to welcome you back again soon! Kind regards, The Diamond Inn More

Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago via mobile

Me and the mrs popped in here for a drink a while back and noticed the special deal advertised for a Friday or Sunday night, £80 for double bed and breakfast as well as a voucher for a two course meal for two at any of the restaurants in ponteland. The girl behind the bar recommended Sunday night as the... More

Was this review helpful? Yes 1
Janine H, Manager at The Diamond Inn, responded to this review

Dear Andymiddleton , We're thrilled you enjoyed your stay and thank you for such a lovely review! As a small village we closely with other local businesses to ensure all visitors enjoy their stay and have as many entertainment options to choose from as possible. We are glad you felt welcome and took full advantage of our facilities. We have... More

Edinburgh, United Kingdom
Top Contributor
186 reviews 186 reviews
18 hotel reviews
137 helpful votes 137 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Me and the wife stopped here at the last minute to watch England woefully get beaten by Uruguay. That didn't spoil the night though, the staff were great and helpful, sorting out a bar tab for the evening etc. The room was fantastic big open space with a high roof with wooden bars running through it, the bathroom was modern... More

Was this review helpful? Yes
Diamond-AM, Manager at The Diamond Inn, responded to this review

Dear Brattyhands, Thank you for your lovely review! We try and make all our guests feel welcome and accommodate their furry friends where possible. I'm pleased our team made you feel welcome and look forward to hopefully seeing you again soon! Thanks, The Diamond Inn More

Huddersfield, United Kingdom
Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed June 2, 2014

stayed there after an engagment rooms were big well laid out and even included a iron and board think the rooms have just had a makeover breakfast next morning was standard my brother was a non resedent so had to pay but completly diffint breakfast more of everthing and a full plate the only downer was having to ask for... More

Was this review helpful? Yes
TheDiamondInnPont, Manager at The Diamond Inn, responded to this review

Dear iankaye01, Thank you for your wonderful review and we have passed your lovely comments onto our staff. We have also noted your security concerns with our team but we would like to reassure you we have never had any issues with this previously. We hope you will come visit us again soon! Thanks, The Diamond Inn More

Barcelona, Spain
Reviewer
5 reviews 5 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed May 19, 2014

My husband and I were invited to a birthday party at the Diamond Inn and decided to stay there as they do B&B. It was a great surprise to be taken to a building right next door and given a large room with a brand new bathroom ensuite. There was a flat wall mounted T.V., hair dryer an iron and... More

Was this review helpful? Yes
TheDiamondInnPont, Manager at The Diamond Inn, responded to this review

Dear 531Diana, Thank you for such a lovely review! We have passed your comments on to our team and we hope very much that you will come and visit us again soon. Thanks, The Diamond Inn More

Ponteland, United Kingdom
Top Contributor
62 reviews 62 reviews
7 hotel reviews
40 helpful votes 40 helpful votes
4 of 5 stars Reviewed May 1, 2014

My father, sister and I went in to book a room for a visiting friend. We hadn't been before and after booking the rooms, decided to have lunch. Well, we weren't disappointed. Dad and I had the Fisherman's platter and my sister had the New York burger. The fish was beautifully cooked (as were the chips), with delicious mushy peas... More

Was this review helpful? Yes
Diamond-AM, Manager at The Diamond Inn, responded to this review

Dear LadyHGG, Thank you for your lovely review! We have passed your comments on to our team and are please you have enjoyed your visit. We hope to see you again soon! The Diamond Inn More

Newcastle, United Kingdom
Contributor
12 reviews 12 reviews
4 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed April 8, 2014 via mobile

I recently held my birthday party here using the function room upstairs, i had an amazing time, the function room is great, the staff really lovely, friendly, polite. I also stayed the night at the hotel. Excellent value, excellent rooms and gorgeous breakfast. 100% recommend.

Was this review helpful? Yes
TheDiamondInnPont, Manager at The Diamond Inn, responded to this review

Dear kinkydinkyoohlala, We are delighted to hear you enjoyed your birthday celebrations with us! Thank you so much for your wonderful review and your compliments will be passed on to our team. We hope to see you again soon! Kind regards, The Diamond Inn More

Farnborough, United Kingdom
Contributor
17 reviews 17 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed April 7, 2014

Booked a double and were given a twin even though I had spoken on the phone to confirm it was a double prior to our arrival. When asked for a double room we were told "there are 2 beds that is a double", well not in my book its not!!! It was too late to find other accommodation for the... More

Was this review helpful? Yes
TheDiamondInnPont, Manager at The Diamond Inn, responded to this review

Dear ian d, Thank you for your review. We are sorry and disappointed to hear your stay did not meet your expectations. I have read your review thoroughly and would like to assure you that we take our customers feedback very seriously and have highlighted the issues you have raised with the management team and relevant staff and all issues... More

Exeter, United Kingdom
Contributor
15 reviews 15 reviews
7 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed March 29, 2014

We were greeted by the usual northern humour and friendliness and shown to our room next door on the first floor close to the pub i. It was a cold day but the room was very warm and clean. The bathroom was modern with a good shower. The bed linen was very crisp and clean and the soft towels were... More

Was this review helpful? Yes
Diamond-AM, Manager at The Diamond Inn, responded to this review

Dear Claire R, Thank you for your wonderful review and we look forward to welcoming you back very soon! The Diamond Inn More

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Additional Information about The Diamond Inn

Address: Main Street, Ponteland, England
Location: United Kingdom > England > Northumberland > Ponteland
Also Known As:
The Diamond Hotel Ponteland
The Diamond Inn Ponteland, Northumberland, England

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Amenities

Bar / Lounge Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant
Official Description (provided by the hotel)
Est. In the early 1700's as an old coaching Inn. The Diamond Inn is located in the heart of Ponteland with a country Pub feel, that offers a wide range of Real Ales, real food, real fire and a real atmosphere! We are popular with locals and tourists alike for our friendly smile and warm welcome! We have a large selection of beers, wine and spirits that can be enjoyed in our spacious & comfortable bar or in the purpose built outdoor patio area. Our food is locally sourced and freshly prepared by our family run kitchen... Who love to cook! We offer excellent en-suite accomodation with beautifully furnished non-smoking rooms and ample, safe parking. Ideally located just 5 minutes from Newcastle International Airport and only 15 minutes from the vibrant, bustling City Centre. ... more   less 
Number of rooms
12

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