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All 3 Northop hotels

Soughton Hall

3.0 of 5 Hotel   |   Northop CH7 6AB, Wales
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Soughton Hall
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Ranked #3 of 3 Hotels in Northop
A recent review
5 of 5 stars Reviewed June 13, 2013
laura m Liverpool, United Kingdom
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163 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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There are newer reviews for Soughton Hall
See the most recent reviews
Manchester
Contributor
16 reviews 16 reviews
12 hotel reviews
28 helpful votes 28 helpful votes
1 of 5 stars Reviewed June 23, 2013 via mobile

I stayed here on business and I have to say I was shocked by the service and the outdated decor. We had booked a conference and when we arrived they advised us they had no projector. When we queried this we were advised it had been stolen? On our first day we had lunch in the stables, one of my... More

Was this review helpful? Yes 8
Liverpool, United Kingdom
1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed June 13, 2013

I just had my Wedding Reception at Soughton Hall on Friday 7th June. There are no words to descibe the day we had and all our 150 guests have came away saying it was the best wedding they have ever been to!!:) we booked this venue 2.5 years ago and had done a lot of research and looked around but... More

Was this review helpful? Yes 3
Warrington, England, United Kingdom
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed May 28, 2013

Attended my sisters wedding here on 24 May. What can I say Amazing. Saw some bad reviews for earlier in the month and was a bit worried that she would not get the experience she was expecting. Well I had nothing to worry about. All went according to plan, food was exceptional and the Marquee looked fantastic. They allowed us... More

Was this review helpful? Yes 1
cardiff
Senior Contributor
21 reviews 21 reviews
13 hotel reviews
58 helpful votes 58 helpful votes
5 of 5 stars Reviewed May 28, 2013

Myself and my husband attended a wedding here on the 24th May. It was absolutely fabulous. The rooms are fantastic. The food at the reception was incredible considering the amount of people. We stayed in the panel room which was well in keeping with the surroundings. The staff were great and really friendly. The marquee is enormous and had a... More

Was this review helpful? Yes 2
Liverpool, United Kingdom
Senior Reviewer
9 reviews 9 reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed May 28, 2013

I recently stayed at Soughton Hall for a family wedding and I thoroughly enjoyed myself. Before the ceremony there was a lovely bar/restaurant for us to wait and socialise with the other guests. We were then guided to the room for the ceremony, whilst taking in the amazing scenery. The ceremony room was cosy and intimate. The weather couldn't have... More

Was this review helpful? Yes 1
Wirral
Reviewer
4 reviews 4 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed May 27, 2013

What a fantastic venue for our daughters wedding.Jane , Annette and all the staff were great,very accommodating and flexible to our requirements.The service they provided was faultless.We could not have asked for more.The hall itself was perfect, the meal for the wedding breakfast was superb and breakfast was excellent.I have no hesitation in recommending Soughton Hall ,you will not be... More

Was this review helpful? Yes 1
London, United Kingdom
1 review
7 helpful votes 7 helpful votes
1 of 5 stars Reviewed May 24, 2013

Soughton Hall is a rip off with terrible customer service. Unfriendly and unhelpful, the staff behaved as if they were doing us a favour, by allowing us to stay there. The receptionist looked dirty had stained trousers on she had no customer care skills at all. Despite needing to get ready for a wedding she could not offer or help... More

Was this review helpful? Yes 7
Darwen, England, United Kingdom
Contributor
13 reviews 13 reviews
5 hotel reviews
14 helpful votes 14 helpful votes
1 of 5 stars Reviewed May 7, 2013

We went to a wedding at this venue bank holiday weekend May 13, I must say that the room that we booked was the South Tower this room was dirty and was in need of a total refurb. How the company can sit back ask for the room rate they are asking is beyond me, the bathroom had cobwebs that... More

Was this review helpful? Yes 12
AnnetteGallop, General Manager at Soughton Hall, responded to this review

We are very sorry to hear that you were disapointed with the room. All of your comments have been taken on board by the owners. We take guest safety extremely seriously here at Soughton Hall and we are constantly updating and improving our bedrooms. More

Widnes
Contributor
14 reviews 14 reviews
8 hotel reviews
20 helpful votes 20 helpful votes
1 of 5 stars Reviewed May 7, 2013

My best friend got married here 4th May. I was involved with all the wedding planning. Whilst she is away on honeymoon, she is blistfully unaware of all the things this venue and people failed on. We spent numerous visits to get the table planning right - on the day, this was ignored and people just had to go with... More

Was this review helpful? Yes 9
AnnetteGallop, General Manager at Soughton Hall, responded to this review

We are sorry that you did not enjoy Soughton Hall. The next morning the Bride and Groom left with hugs to Jane and thanking her for a wonderful day. We will endeavour to take on board all of your comments and of course put them right. More

Wirral
Senior Reviewer
9 reviews 9 reviews
7 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed April 13, 2013

We last went here in 2005. At that time the food was excellent as was the wine list and the service was 5 star. Each room is individually designed and is a real boutique hotel. The furnishings are of the highest quality and the facilities are great. It is quiet so if you fancy a relaxing break this is brilliant... More

Was this review helpful? Yes 1
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Additional Information about Soughton Hall

Address: Northop CH7 6AB, Wales
Location: United Kingdom > Wales > North Wales > Flintshire > Northop
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Soughton Hall 3*
Number of rooms: 14
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Also Known As:
Soughton Hall Hotel Northop
Soughton Hall Northop, Wales - North Wales

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