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All 3 Northop hotels

Holiday Inn A55 - Chester (West)

3.0 of 5 Hotel   |   Gateway Svc Westbound A55, Northop CH7 6HB, Wales
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Holiday Inn A55 - Chester (West)
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Ranked #2 of 3 Hotels in Northop
A recent review
3 of 5 stars reviewed 1 week ago
Millymolly3311
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243 reviews from our community

Traveler rating
    73
    85
    58
    15
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63
85
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (59)
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Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed 1 week ago

Stayed here for business in September 2014. Reception was a bit of a shambles, slightly dazed and confused staff (felt a bit sorry for the lady). Room was adequate and comfortable if a little dated. Had dinner there. Staff were a bit distracted, friendly enough but not quite 'with it'. Could do with a little training perhaps. The food was... More

Was this review helpful? Yes
CHEUK_Response_from, Owner at Holiday Inn A55 - Chester (West), responded to this review

Dear Millymolly3311 Thank you for taking the time to complete your recent review - I was delighted to note that you had found your room to be clean and comfortable , enjoyed your food and had a good night's sleep It would be much appreciated if you could contact me in respect of the date / duration of your stay... More

Huddersfield, United Kingdom
1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 2 weeks ago

Arrived as a group of 4 women aged 22 following a spa day and prior to a night out in Chester. The rooms are basic, what you expect for the prices. Clean enough, no complaints. As we were drying our hair the heat from the dryers must've set off a heat detector and our fire alarm went off. Staff came... More

Was this review helpful? Yes 1
CHEUK_Response_from, Owner at Holiday Inn A55 - Chester (West), responded to this review

Dear Katy H Thank you for your recent review from which I was pleased to note that you enjoyed the quality and cleanliness of your room together with the value for money which it represented For the avoidance of doubt the fire detectors in all our guest rooms are smoke and not heat detectors - to be absolutely clear it... More

Bournemouth, United Kingdom
Senior Contributor
39 reviews 39 reviews
39 hotel reviews
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed 3 weeks ago

I stayed one Tuesday night in Sept 2014. To get into the hotel you have to head west along the A55 and turn off when the Mcdonalds/petrol sign appears. Don't miss it or its a long detour !. When I arrived the petrol station was closed and virtually demolished with major works going on. This did not affect the hotel... More

Was this review helpful? Yes
CHEUK_Response_from, Owner at Holiday Inn A55 - Chester (West), responded to this review

Dear sharla82 Many thanks for taking the time to complete your recent review further to your stay on the 23rd September . We set extremely high standards in respect of our check in / out and my Head Receptionist , Claire , rightly takes pride in her team exceeding the norm - she will be taking your comments positively to... More

Manchester, United Kingdom
Reviewer
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 4 weeks ago via mobile

To the Hotel Manager, The Reason I chose your hotel was my Cousin had her wedding here last June, and I loved it and knew right there I would have my wedding here. But Sadly I was so disappointed, and now wish I had gone to the St David's Park Hotel. The Arrival We had our wedding at your hotel... More

Was this review helpful? Yes 2
CHEUK_Response_from, Owner at Holiday Inn A55 - Chester (West), responded to this review

Dear deri b I am both disappointed and frankly astonished to read your review I know that Emma , my Food and Beverage Services Manager , who, as you know looked after your day personally , has responded to you - both she and Cheryl , who was dedicated to the planning of your day , are extremely confused and... More

Taunton, United Kingdom
Contributor
11 reviews 11 reviews
3 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Booked this hotel as it was en-route to dropping our son at Bangor University. The welcome was a warm one from the ladies on reception, however, the dehumidifier in the corridor on the way to our rooms should have given us a clue to the state of the bedrooms. Desperately in need of refurbishment, the carpets appear grubby, the decor... More

Was this review helpful? Yes
CHEUK_Response_from, Owner at Holiday Inn A55 - Chester (West), responded to this review

Dear HelenR7 I appreciate you taking the time to complete your recent review of my hotel . At this juncture I am finding it difficult to trace your reservation . May I trouble you to advise my e-mail , gm@holidayinnchesterwest.co.uk , and I promise that I will get back to you with , amongst other things , an update of... More

1 review
5 of 5 stars Reviewed 4 weeks ago

My wife and I arrived at the Holiday Inn for a three day visit to my son who lives in Ewloe, receptionists could not be more helpful, two young girls with lovely smiling faces made me feel good before L spoke a word. I came back to the hotel on my second day and being disabled could not park in... More

Was this review helpful? Yes
CHEUK_Response_from, Owner at Holiday Inn A55 - Chester (West), responded to this review

Dear Daniel A Thank you so much for your generous praise for Carrie-Anne and Becca - I will be seeing the latter this afternoon , the former tomorrow and will be happy to pass to pass on your kind comments . I have noted the room you occupied and will ensure that your guest profile reflects a preference for this... More

Reviewer
3 reviews 3 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 5 weeks ago

We stayed at the Holliday Inn A55 Chester West on Sunday 14th September after we went to a Christening which was local.We found the hotel very clean and pleasant from the time we walked in.Our room [299] was the same very clean and the bed was very comfortable plus there was sky sports on the television which was a big... More

Was this review helpful? Yes
CHEUK_Response_from, Owner at Holiday Inn A55 - Chester (West), responded to this review

Dear Stuart F Thank you again for your most generous praise - it is very much appreciated Kind Regards - Tony Horsfall More

1 review
5 of 5 stars Reviewed September 15, 2014

We stayed at the Holiday Inn A55 on Sunday 14th 2014 after going to a local Christening.My wife and i found the Hotel realy good and the room 299 was surburb and very clean ( had sky sports on the tele in the room) which was a surprise.The staff was very curtious and pleasant even the manager had a joke... More

Was this review helpful? Yes
CHEUK_Response_from, Owner at Holiday Inn A55 - Chester (West), responded to this review

Dear Stuart F Many thanks again for your kind review - you may have noticed that I have recently replied to the posting on the IHG website ( I am doubly grateful ! ) I did notice that you appreciated the Sky Sports availability in both your bedroom and the lounge - since your stay we have now extended the... More

Yeovil
Reviewer
3 reviews 3 reviews
4 of 5 stars Reviewed September 15, 2014

We stayed at this Holiday Inn on 13th September for one night, we were given room 129, very nice and very spacious but.....every footstep made by the people in the room above was extremely noisy, the floor boards creaked with every step to the point we could map where in the room they were going. Thankfully they didn't get up... More

Was this review helpful? Yes
CHEUK_Response_from, Owner at Holiday Inn A55 - Chester (West), responded to this review

Dear LMB400 Thank you so much for your review further to your stay in my hotel last weekend I am delighted that you enjoyed the quality of your evening meal and found breakfast to be excellent . In particular to take the time to describe my team as brilliant and friendly is much appreciated I have just returned to my... More

Leeds, United Kingdom
Senior Contributor
38 reviews 38 reviews
11 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed September 13, 2014

This was our second stay at this hotel and once again it was excellent. We chose to stay here as we were going to tour round North Wales and the places we were going to see were only about 40 mins drive from here. The staff are friendly the Owner/manager is a very pleasant man who makes you feel welcome... More

Was this review helpful? Yes
CHEUK_Response_from, Owner at Holiday Inn A55 - Chester (West), responded to this review

Dear 2012Barbara Thank you so much for your generous review further to your most recent stay with us - it is much appreciated by all the team I am delighted that you find us such a convenient base for exploring North Wales as well as having Chester only 15 minutes away I did note that you appreciated the use of... More

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Additional Information about Holiday Inn A55 - Chester (West)

Address: Gateway Svc Westbound A55, Northop CH7 6HB, Wales
Phone Number:
Location: United Kingdom > Wales > North Wales > Flintshire > Northop
Price Range (Based on Average Rates): $
Hotel Class:3 star — Holiday Inn A55 - Chester (West) 3*
Number of rooms: 56
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Also Known As:
Holiday Inn a55 - Chester (West) Hotel Northop
Holiday Inn Northop
Holiday Inn Chester
Chester Holiday Inn
Holiday Inn A55 - Chester (West) Northop, Wales - North Wales

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