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Holiday Inn A55 - Chester (West)

3.0 of 5
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Gateway Svc Westbound A55, Northop CH7 6HB, Wales
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Holiday Inn A55 - Chester (West)
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322 Reviews from our TripAdvisor Community

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Wolverhampton, United Kingdom
Level Contributor
363 reviews
90 hotel reviews
common_n_hotel_reviews_1bd8 1,356 helpful votes
2 of 5 stars Reviewed yesterday NEW

Very dated...... but not Doug McClure pt3. Not many positives for this Holiday Inn, i am afraid, 1. It is hardly as advertised in Chester North 2. Not easy to find back if you miss the junction off the A55 3. Very dated and tired decoration 4. Poor bar area 5. Only one way off, so to go back toward... More 

Was this review helpful? Yes 2
Dublin Ireland
Level Contributor
239 reviews
58 hotel reviews
common_n_hotel_reviews_1bd8 91 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

Stayed here first night of our UK trip, emailed them of late arrival as we landed in Holyhead at midnight. Arrived at about 1.20am to find reception unstaffed, the bar was very busy and had to wait about fifteen minutes to get our rooms, not the greatest start. In fairness the rooms were fine and we had a good nights... More 

Was this review helpful? Yes
CHEUK_Response_from, Owner at Holiday Inn A55 - Chester (West), responded to this review

Dear motorcar 1 Thank you very much for taking the time to post your kind review - I am delighted that you enjoyed your stay Please let me know when you are next over here and I will try to persuade you to have your breakfast here albeit, in fairness , Eirlys and her team at the OK Diner do... More 

Kelso, United Kingdom
Level Contributor
15 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

Stayed one night and got a cracking deal for an executive room which was very comfortable with a fridge, bathrobes, slippers and a nice seating area. This room had obviously recently been refurbished The price included breakfast which was fine, the staff at this hotel go the extra mile and seem to enjoy their work We are looking at houses... More 

Was this review helpful? Yes
CHEUK_Response_from, Owner at Holiday Inn A55 - Chester (West), responded to this review

Dear susie Thank you so much for your great review - it is very kind of you and much appreciated When you are next looking to property hunt in this area please let me know personally in order that we may put a face to the name Many thanks again Tony Horsfall - Director More 

2 reviews
5 of 5 stars Reviewed 1 week ago

What a fabulous weekend we all have had at the holiday inn , it was my friends wedding but we girls went there on the Friday . Staff fantastic , rooms lovely but a bit too warm ! Must mention a lady that made are weekend her name was Pat she planned everything looked after everyone , such a special... More 

Was this review helpful? Yes
CHEUK_Response_from, Owner at Holiday Inn A55 - Chester (West), responded to this review

Dear Jane Many thanks for your kind comments - I understand from Pat , who sends her regards , that a good time was had by all on Friday evening ! In addition I know that everyone had a really good time at the wedding the following day Many thanks again Tony Horsfall - Director More 

Bakewell, United Kingdom
Level Contributor
57 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
4 of 5 stars Reviewed 1 week ago

Stayed at this hotel for one night as it has convenient access to the Offa's Dyke trail. The hotel is easy to access and the staff helpful and informative. The breakfast was exceptional and the dining room staff polite and friendly

Was this review helpful? Yes
CHEUK_Response_from, Owner at Holiday Inn A55 - Chester (West), responded to this review

Dear Geoff I am very grateful to you for taking the time and trouble to post this kind review from which I was delighted to learn how much you enjoyed your stay Emma and her food and beverage team will be pleased to learn that you enjoyed dining with them - in particular your praise of our breakfast offer was... More 

Worcester
Level Contributor
43 reviews
41 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
3 of 5 stars Reviewed 1 week ago

This hotel is not up to the usual Holiday Inn standard. It is really quite tatty in many places. The conservatory restaurant is particularly run down and not very clean. Do not look up at the roof blinds. This is a shame as the food is quite good. My room was shabby like the rest of the hotel. All in... More 

Was this review helpful? Yes
CHEUK_Response_from, Owner at Holiday Inn A55 - Chester (West), responded to this review

Dear Stephen I am grateful to you for taking the time to post your recent review Please accept my assurance that we are in the early stages of refurbishing the bedrooms and public areas - our current status is that we have completed 50% of our bedrooms and two sections of corridor. Works to the staircase and upper floor corridor... More 

West Scotland
Level Contributor
79 reviews
39 hotel reviews
common_n_hotel_reviews_1bd8 75 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Pleasant stay enhanced by good and pleasant staff. TV channels kept breaking up. Really fab breakfast with plenty of choice continental and cooked. Fresh fruit yummy. Room fine but only a double bed rather than a king. Fridge in room along with tea cofffee and fresh milk. Free wfi.

Was this review helpful? Yes
CHEUK_Response_from, Owner at Holiday Inn A55 - Chester (West), responded to this review

Dear highteas Thank you so much for your generous review - I am delighted that you enjoyed a pleasant stay Please let us know on your return if you should prefer a king sized bed , we have 23 rooms with this benefit , and we will try to oblige . Many thanks again Tony Horsfall - Director More 

Derry, United Kingdom
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We stayed for one night whilst visiting chester zoo family of four. Hotel was comfortable, we all slept well. To well as we were late down for breakfast, but the staff were very accommodating, we had a great breakfast, and the two girls in the dining room couldn't of been nicer. One lady had a full conversation with our 3... More 

Was this review helpful? Yes 1
CHEUK_Response_from, Owner at Holiday Inn A55 - Chester (West), responded to this review

Dear Karen I was so pleased to learn how much you enjoyed your recent stay whilst visiting Chester Zoo - thank you from all the team for your kindness , it is really appreciated As an aside I hope you purchased your zoo tickets in advance in order to get the best price and avoid the queues on arrival .... More 

Derbyshire
2 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We stayed for 2 nights last week for my daughters 5th birthday as we wanted to visit a few places including Chester and Llandudno. We are a family of 4 so booked this hotel as it offered the luxury of 2 proper double beds in their family rooms instead of 1 double and a sofa bed. Unfortunately one of the... More 

Was this review helpful? Yes 1
CHEUK_Response_from, Owner at Holiday Inn A55 - Chester (West), responded to this review

Dear Anon Thank you so much for your kind review and I am delighted that you enjoyed staying here as your base for visiting nearby Chester and this beautiful area of North Wales It was particularly pleasing to note that you found such a high quality of service from my team - I know that they will appreciate your comments... More 

Schaerbeek, Belgium
Level Contributor
178 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 87 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Beside the motorway, fast food & petrol station so easy to find on the left after the exit. Late & fast check-in. Good breakfast. It is good for what it is: a sleep over stop. Don’t expect anything else.

Was this review helpful? Yes
CHEUK_Response_from, Owner at Holiday Inn A55 - Chester (West), responded to this review

Dear Steph Many thanks for your kind review from which I was delighted to learn that you experienced a speedy check in and an excellent breakfast I very much hope that we may see you on a future trip Thanks again and kind regards Tony Horsfall - Director More 

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