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Holiday Inn A55 - Chester (West)

3.0 of 5
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Gateway Svc Westbound A55, Northop CH7 6HB, Wales
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1 room 1 adult
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Holiday Inn A55 - Chester (West)
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369 Reviews from our TripAdvisor Community

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Level Contributor
120 reviews
72 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
4 of 5 stars Reviewed 4 days ago NEW via mobile

I stayed on business, and after initially going to the wrong hotel (Chester south which is also off the A55) I was pleasantly surprised- good location plenty of parking, comfortable accommodation (refurbishment underway). Room service and breakfast very good and reasonably priced while the staff were very friendly. I would definitely consider staying here again if in the area. Only... More 

Helpful?
Thank Alison J
Ireland
Level Contributor
68 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

Stopped off here for 1 night with my girlfriend on our way to Holyhead. The hotel is ideally located just off the motorway and with late check in meant, we didn't have to rush driving from south UK. The receptionist was really friendly, the rooms very spacious and clean and the breakfast was well stocked. All in all a very... More 

Helpful?
Thank Paul S
CHEUK_Response_from, Owner at Holiday Inn A55 - Chester (West), responded to this review

Dear Paul I am delighted to learn how much you enjoyed your stay - many thanks for taking the trouble to post this review As you experienced we are less than one and a half hours from Holyhead which does mean that we are a regular choice for guests using the ferry terminal Please contact us directly to request the... More 

Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
3 of 5 stars Reviewed 2 weeks ago via mobile

Me and my gf stayed last night nice room apart from a few things the bin in the toilet had stuff in it the sink had water in Also the staff could try and smile abit more breakfast was good the location was perfect for us

Helpful?
Thank Jamie T
CHEUK_Response_from, Owner at Holiday Inn A55 - Chester (West), responded to this review

Dear Jamie Thank you very much for your review from which I was delighted to learn that you enjoyed both the quality of your bedroom and our breakfast operation Our location , 9 miles from Chester , and on the major route into North Wales does provide many opportunities for our guests to explore We look forward to welcoming you... More 

Twickenham, United Kingdom
Level Contributor
31 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed 4 weeks ago

I was looking for an easy access no frills place to stay for a short business trip. This hotel was perfect. The rooms were clean and kept very well. The staff were extremely helpful and nothing was too much trouble. Location was great. Will certainly use again.

Helpful?
Thank MarkEATresearch
CHEUK_Response_from, Owner at Holiday Inn A55 - Chester (West), responded to this review

Dear Mark Many thanks for taking the time to post this review from which I was delighted to learn that you enjoyed your recent stay Please contact us directly via Laura at " bookings@holidayinnchesterwest.co.uk " to make your next reservation and we will try to accommodate you in the same or similar room Thanks again and best wishes for 2016... More 

Wirral, United Kingdom
Level Contributor
85 reviews
51 hotel reviews
common_n_hotel_reviews_1bd8 55 helpful votes
3 of 5 stars Reviewed 4 weeks ago

One of those "run of the mill" places that deserves it's place here. Nothing much to write home about as such. Decent room reasonably equipped, very reasonable price. Clean and tidy, cheerful efficient staff - all good. Most redeeming feature is it's location, alongside the A55 and perfect if you are heading out to North Wales in the morning, its... More 

Helpful?
Thank VinnieVX7
CHEUK_Response_from, Owner at Holiday Inn A55 - Chester (West), responded to this review

Dear Vinnie I am delighted to learn that you enjoyed your recent visit to my hotel - in particular that you appreciated the quality of both your bedroom and my team It is certainly the case that many of our guests appreciate the value of our product relative to staying in nearby Chester itself Many thanks again and best wishes... More 

Conwy, United Kingdom
Level Contributor
110 reviews
66 hotel reviews
common_n_hotel_reviews_1bd8 80 helpful votes
4 of 5 stars Reviewed 4 weeks ago via mobile

Warm welcome but wan't given the usual platinum welcome letter or the upgrade although the hotel was fairly empty on a Friday night. I was given a downstairs room which was icy on entry and took a long time to warm up. The lamp on the right of the bed wasn't working. The TV had something wrong with the brightness... More 

Helpful?
Thank Stephen L
CHEUK_Response_from, Owner at Holiday Inn A55 - Chester (West), responded to this review

Dear Stephen Thank you for taking the time to post your review further to your stay last Friday evening May I assure you that I have personally followed up on a couple of the points that you raised albeit that I was delighted to learn that you found the quality of our bedroom provided excellent value It is our standard... More 

Emerald, Australia
Level Contributor
113 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
5 of 5 stars Reviewed 4 weeks ago via mobile

The motel was very comfortable and the staff were lovely and very helpful. We were able to upgrade our room for a minimal extra cost, which was fantastic. The food at the restaurant was great. However, don't stay here if you want easy access to Chester as it is quite a way from the city, despite the name of the... More 

Helpful?
Thank Roslyn C
CHEUK_Response_from, Owner at Holiday Inn A55 - Chester (West), responded to this review

Dear Roslyn Thank you very much for your five star review - it is much appreciated I am delighted to learn how much you enjoyed the upgraded room . We have 6 executive rooms available which offer the likes of complimentary bathrobes / slippers , fresh milk , fridges , king sized beds , refreshments and chocolate , jacuzzi baths... More 

London, United Kingdom
Level Contributor
89 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 50 helpful votes
5 of 5 stars Reviewed January 3, 2016

We stayed here for one night whilst attending an auction nearby. This Holiday Inn has excellent friendly service - the receptionist was lovely, told me her life story - four kids, and she didn't look old enough to have any! Rooms were clean and everything worked fine. The position is excellent, just off the A55, the only problem and not... More 

Helpful?
Thank ConsultantNomad
CHEUK_Response_from, Owner at Holiday Inn A55 - Chester (West), responded to this review

Dear ConsultantNomad Many thanks for your kind review - I am delighted to learn how much you enjoyed your stay You are far from the first to comment on the quality of welcome you received from Jamada and it is good to know that it is appreciated I am also pleased that you should have enjoyed the OK Diner albeit... More 

Level Contributor
90 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
4 of 5 stars Reviewed January 2, 2016 via mobile

Stayed here with the wife on the return journey off the ferry from Ireland. Lots of positives. For a start it is very well priced for what you get. The room we had was a generous size with tea and coffee facilities (and biscuits!) and thee best black out curtains I've ever seen. I could have slept for days. Bathroom... More 

Helpful?
Thank PhilClarke11
CHEUK_Response_from, Owner at Holiday Inn A55 - Chester (West), responded to this review

Dear Phil Thank you very much for posting your kind review from which I was delighted to learn that you enjoyed a great night's sleep We do try to maintain a price differential for both our corporate and leisure / family guests relative to our competitors and , as you have found , our location relative to Holyhead makes for... More 

Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed January 2, 2016 via mobile

Never stayed in the holiday inn before,but will definately be going back,very friendly staff,clean room,very friendly atmosphere the whole stay.We booked the new years eve party package and it was perfect,the all inclusive party was spot on,lovely food with plenty of choice all served piping hot and by really friendly staff,considering they were all working and serving us all on... More 

Helpful?
Thank gooders66
CHEUK_Response_from, Owner at Holiday Inn A55 - Chester (West), responded to this review

Dear gooders Thank you so much for your generous review - I am delighted to learn how much you enjoyed staying with us on New Year's Eve . The feedback we have had suggests that the All Inclusive Party and the Family Buffet Disco were both well received I hope we may have the pleasure of welcoming you back before... More 

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