We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 3 Northop hotels

Holiday Inn A55 - Chester (West)

3.0 of 5 Hotel   |   Gateway Svc Westbound A55, Northop CH7 6HB, Wales
Hotel website
Hotel deals
Hotel amenities
Special Offer
Save 10-30%
Holiday Inn A55 - Chester (West)
Best prices for -
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 9 more sites!
Save
You added Holiday Inn A55 - Chester (West) to your Saves list
Ranked #2 of 3 Hotels in Northop
A recent review
4 of 5 stars reviewed 1 week ago
AimeeChesters
Write a Review

271 reviews from our community

Traveler rating
    79
    101
    61
    16
    14
See reviews for
71
91
17
56
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (69)
Date | Rating
  • English first
  • Japanese first
  • Any
English first
  • All months
    (271)
  • Mar-May only
    (57)
  • Jun-Aug only
    (81)
  • Sep-Nov only
    (67)
  • Dec-Feb only
    (66)
All months
Senior Reviewer
7 reviews 7 reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

Me and my family stopped for two nights in February while visiting family in the area. Rod are large, clean and full of amenities I didn't expect like a mini fridge and extra channels on the tv. Staff are friendly and chatty too. Breakfast at £10.95 I feel is ridiculous and £16.50 for a bottle of wine is rather steep... More 

Was this review helpful? Yes 1
CHEUK_Response_from, Owner at Holiday Inn A55 - Chester (West), responded to this review

Dear Aimee Thank you very much for your kind review - I was pleased to learn how much you enjoyed your stay It was generous of you to be so complementary about the additional facilities that we provide - specifically the fridges are very popular with families and long stay guests . They are not provided in all guest rooms... More 

Bourne, United Kingdom
Senior Contributor
24 reviews 24 reviews
10 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

I was nearby for a few days away for work. The hotel room itself is okay, it's a standard Holiday Inn room, slightly dated, but nothing too worrying. I also had my evening meal at the hotel, in all honesty it was better than I thought it would be, the food was tasty and the service was attentive. Breakfast, again,... More 

Was this review helpful? Yes
CHEUK_Response_from, Owner at Holiday Inn A55 - Chester (West), responded to this review

Dear Mr_Whippy19 Thank you for your recent review from which I was delighted to learn that you had enjoyed a good night's stay in my hotel In particular I noted your praise of our evening dining and also the quality of our breakfast operation - I will ensure my team are advised as to your comments You noted the presence... More 

Kirkcudbright, United Kingdom
Top Contributor
154 reviews 154 reviews
85 hotel reviews
81 helpful votes 81 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Had a lovely break here for two nights while doing a bit of sightseeing in Wales. We found the staff to be really friendly and the manager appeared very "hands on" which was good. Our bedroom was a decent size and bathroom a little bit "tired" although shower was very good. We did experience a bit of noise from the... More 

Was this review helpful? Yes 2
CHEUK_Response_from, Owner at Holiday Inn A55 - Chester (West), responded to this review

Dear sheils6 Thank you so much for your kindness in taking the time to post this most generous review - in particular it is always a pleasure to learn that the team had looked after you so well I am delighted to read how much you had enjoyed your sightseeing along this area of North Wales - I sincerely trust... More 

Wales
Reviewer
3 reviews 3 reviews
4 of 5 stars Reviewed 3 weeks ago

We booked for the very first 'Family Night' here on NYE and we were not disappointed. We were a very large party of adults and children and the whole experience from booking the event to breakfast the next morning was fantastic. The function including bed and breakfast was well priced and both the children and adults had a fantastic time... More 

Was this review helpful? Yes
CHEUK_Response_from, Owner at Holiday Inn A55 - Chester (West), responded to this review

Dear Jo Many thanks for such a generous review - I am so pleased that you had a great evening and certainly the feedback has been great Cheryl and Emma were also delighted to read your comments - they hope to finalise their plans for this year before Easter and I assure you that you will be given first option... More 

Chester
Senior Contributor
30 reviews 30 reviews
15 hotel reviews
78 helpful votes 78 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Had a nice stay here for a party we attended, we spent very little time in our room but it looked nice with a fridge, hairdryer and supplies in the bathroom. The BIG downside was the temperature, it was absolutely freezing, we spent hours in the middle of the night trying to fiddle about with the blower but to no... More 

Was this review helpful? Yes
CHEUK_Response_from, Owner at Holiday Inn A55 - Chester (West), responded to this review

Dear Stacey Thank you for sparing the time to post your recent review - I am delighted that you had such an enjoyable time at Heidi's 40th on Saturday evening in our Vivaldi Suite I believe that everyone had a lovely evening and I am also pleased to learn that you commented so favourably on the quality of the bedroom... More 

Bolton, United Kingdom
Reviewer
3 reviews 3 reviews
1 of 5 stars Reviewed 3 weeks ago

Very disappointed with stay. Room was not hoovered, floor was dirty and towels were stained brown. Poor quality. Would not stay here again. Breakfast was fine, however tables were sticky and unclean in restaurant.

Was this review helpful? Yes
CHEUK_Response_from, Owner at Holiday Inn A55 - Chester (West), responded to this review

Dear amy j Thank you for taking the trouble to submit your recent review I sincerely regret that I am at a loss to identify which room you occupied and it would be very much appreciated if you could spare me a minute to reply to my personal e-mail , gm@holidayinnchesterwest.co.uk , with the date of your recent stay .... More 

Milton Keynes, United Kingdom
1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 3 weeks ago

I stayed at this hotel on 24th of January with my partner and 2 kids. When we arrived we were greeted by the reception manager. No hello, good afternoon welcome to the Holiday Inn to which I was surprised as I have stayed in many hotels and always been greeted pleasantly with a smile rather than a grunt. The lady... More 

Was this review helpful? Yes 2
IHGCare, Guest Relations Manager at Holiday Inn A55 - Chester (West), responded to this review

Dear Becky P, Thank you for taking the time to write your review. We give the utmost importance to our guest comments as they help us improve, and continually provide the best guest experience possible. We are very sorry to hear the conditions of the room and the level of service received was less than satisfactory. We would like to... More 

United Kingdom
Top Contributor
167 reviews 167 reviews
104 hotel reviews
91 helpful votes 91 helpful votes
4 of 5 stars Reviewed 4 weeks ago via mobile

stayed here for just an evening at the end of January. Hotel is going through a little refurb and wet paint signs around, but thankfully no paint smell. Room was excellent, clean tidy and spacious . Had dinner in the restaurant which was really excellent , thanks to the staff for everything, both food and service. No hesitation in returning.

Was this review helpful? Yes
CHEUK_Response_from, Owner at Holiday Inn A55 - Chester (West), responded to this review

Dear jeffswork Thank you very much for your kind review - I was absolutely delighted that you should have found your recent visit to be so enjoyable and my team will be equally pleased to learn of your praise As you observed we are in the early stages of a comprehensive refurbishment of the hotel and we are mindful of... More 

Glasgow, United Kingdom
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
9 helpful votes 9 helpful votes
2 of 5 stars Reviewed 4 weeks ago

Stayed for 1 x night at the beginning of January, completed the Holiday Inn review truthfully and didn't exactly give it 10 out of 10 only to have an email two weeks later advising they are not publishing my report due to the comments !! I tried again but it wouldn't let me post so here goes. Booked an Executive... More 

Was this review helpful? Yes
CHEUK_Response_from, Owner at Holiday Inn A55 - Chester (West), responded to this review

Dear davie I write as the owner of the above hotel further to your stay on the 14th January I am somewhat confused as to your observations in so far as your comments to IHG's on - line questionnaire were received and accepted . Your feedback at the time of check out was forwarded to my Accommodation Services Manager who... More 

Contributor
15 reviews 15 reviews
6 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed January 23, 2015

Stayed here for a business meeting in Shotton, a little far out but ok. Staff were very friendly and helpful, bed extremely comfy. Bathroom is looking a bit tired and dated but would have been ok if the toilet had been flushed before I arrived - a present I was neither expecting nor wanted!

Was this review helpful? Yes
CHEUK_Response_from, Owner at Holiday Inn A55 - Chester (West), responded to this review

Dear MumOfOne43 Thank you for taking the time to post your recent review from which I was gratified to learn that you had found my team to be both very friendly and helpful . In addition your praise for the comfort provided by the bed was also much appreciated - my hotel replaced over a third of the bed stock... More 

Questions? Get answers from hotel staff and past guests. Ask a question
Owners: What's your side of the story?
Register now for free — and start getting automatic notification of new reviews, responding to traveler feedback, adding new photos to your listing and much more.
Manage your listing

Been to Holiday Inn A55 - Chester (West)? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Holiday Inn A55 - Chester (West)

Address: Gateway Svc Westbound A55, Northop CH7 6HB, Wales
Phone Number:
Location: United Kingdom > Wales > North Wales > Flintshire > Northop
Price Range (Based on Average Rates): $
Hotel Class:3 star — Holiday Inn A55 - Chester (West) 3*
Number of rooms: 56
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, IHG, Agoda, BookIt.com, Despegar.com, Travelocity, Hotels.com, Priceline, TripOnline SA, Odigeo and Tingo so you can book your Holiday Inn A55 - Chester (West) reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Holiday Inn a55 - Chester (West) Hotel Northop
Holiday Inn Northop
Holiday Inn Chester
Chester Holiday Inn
Holiday Inn A55 - Chester (West) Northop, Wales - North Wales

97 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (50)
Viewed
Business center/function rooms (3)
Viewed
Room/suite (21)
Viewed
Hotel & grounds (12)
Viewed
View from room (5)
Viewed
Bathroom (8)
Viewed
Dining (1)

Management photos: Courtesy of the property manager

Viewed
All management photos (47)
Viewed
Hotel & grounds (6)
Viewed
Business center/function rooms (5)
Viewed
Room/suite (22)
Viewed
Dining (7)
Viewed
Bathroom (1)
Viewed
View from room (1)
Viewed
Other (5)
Hotels you might also like...
Check In Check Out
Prices are for 1 room, 2 adults
Price Your Stay