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Highfield Hall Hotel

Certificate of Excellence
Chester Road, Northop CH7 6AZ, Wales
Highfield Hall Hotel

58 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (6)
Date | Rating
  • English first
  • Any
English first
  • All months
    (58)
  • Mar-May only
    (12)
  • Jun-Aug only
    (21)
  • Sep-Nov only
    (13)
  • Dec-Feb only
    (12)
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Chester
Level Contributor
13 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Attended a wedding at highfield hall . What a fabulous day. There was nothing that the staff hadn't thought of. Attention to detail was spot on. Food was wonderful, and they catered for all of our quirks, likes and dislikes. I believe the hotel is under a renovation programme, and although some ares were looking a little tired, this did... More 

Was this review helpful? Yes
Level Contributor
11 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Attended a wedding on Saturday, 6th June. All guests were made to feel very welcome by the hotel staff. Nothing was too much trouble. Ceremony was outside, followed by canapes and drinks during the photos. Hotel has several photo opportunites in the extensive grounds. Had use of all rooms. Food was good. Tables cleared and moved from dance floor with... More 

Was this review helpful? Yes
Halifax, United Kingdom
1 review
5 of 5 stars Reviewed May 3, 2015

In January 2014 me and my 'Husband to be' started to visit potential wedding venues in preparation for our wedding in April 2015. I am sure that many Brides to be would agree that selecting the 'right' venue is just as important as finding the 'perfect' wedding dress for the most expensive day of your life. On meeting Lorraine, what... More 

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Bath, United Kingdom
Level Contributor
37 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
4 of 5 stars Reviewed February 25, 2015

Visited for a wedding, staying two nights. Very friendly service, and food for the wedding reception was very good. Rooms a little dated and needed vacuuming. New owners are apparently in the process of gradually restoring. Like a lot of old independently owned manor hotels has the feel that it could do with some major investment, but overall would happily... More 

Was this review helpful? Yes 1
wrexham,wales
Level Contributor
12 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
5 of 5 stars Reviewed February 1, 2015

I visited Highfield Hall this afternoon with a family member who is looking at wedding venues. The hall its self is beautiful with stunning gardens and a very warm welcome. The hosts themselves, Lorraine and Rich were so warm friendly and professional we instantly felt at ease. Nothing was too much trouble for them and they offer a very personal... More 

Was this review helpful? Yes 4
Mold, United Kingdom
2 reviews
5 of 5 stars Reviewed January 8, 2015

All the family would like to thank the staff at the Highfield Hall for a wonderful Christmas Day Lunch. The food was excellent, staff excellent made us all feel very welcome. I would highly recommend the Highfield for lunch or dinner. It was so good that if we decide to have Christmas day lunch out again it will definitely be... More 

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St. Albans, United Kingdom
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed December 17, 2014

I can not say enough about this beautiful place. We had a wonderful experience. The food was delicious, the rooms were spacious and well appointed and the staff catered to every whim. If you have an event, a party, a wedding, I recommend this delightful getaway. We were welcomed as if we were home- like we had a fine old... More 

Was this review helpful? Yes 2
wales
2 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed December 8, 2014

Myself and work colleagues booked our works Christmas party here for 5th Dec and all I can say is...Wow! Beyond brilliant. Walked into a lovely warm, festive feel, more than inviting! Even a green screen type thing of celebs on red carpet which you can put your head through, which provided lots of entertainment and some brilliant photos. Sat down... More 

Was this review helpful? Yes 1
Lorraine_Earl, Owner at Highfield Hall Hotel, responded to this review

We are very glad you enjoyed your party. We all enjoyed meeting you, and seeing you all laughing, dancing and having a good time. I hope you all have a wonderful Christmas. More 

Level Contributor
9 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
2 of 5 stars Reviewed December 7, 2014

Myself and work colleagues booked this venue for our works party on 7th December. If you are thinking of booking for a party in the future don't bother. The food was poor and tasteless. Service was not good as the tables were not set out properly for a group booking of sixteen. The room was poor no atmosphere and poorly... More 

Was this review helpful? Yes 2
Lorraine_Earl, Owner at Highfield Hall Hotel, responded to this review

We are disappointed that you did not enjoy your Christmas party and it is a great pity that you did not make any comment on the night as we would have been happy to try and improve things for you. Other party nights and other people attending your party night have commented how tasty the food is, and how much... More 

Wirral, United Kingdom
Level Contributor
10 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed October 21, 2014

We got married here on the 20th September, and throughout our whole wedding experience (both planning and actual day) the hotel was so helpful in organizing the day and anticipated our every need, indulging our every whim...however last minute it was. Kate the wedding planning was efficient and very creative in contributing ideas to our black and white wedding theme... More 

Was this review helpful? Yes 3
Lorraine_Earl, Owner at Highfield Hall Hotel, responded to this review

Thank you for taking the trouble to write such a lovely touching review. It means a lot as you have mentioned everything we aim for and we are so glad to have been part of your special day. We thoroughly enjoyed getting to know you both and your family. We wish you both a very happy marriage together and hope... More 

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