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Highfield Hall Hotel

Chester Road, Northop CH7 6AZ, Wales
Highfield Hall Hotel
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55 reviews from our community

Traveler rating
    37
    6
    4
    3
    5
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24
16
Solo
0
1
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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  • English first
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English first
  • All months
    (55)
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    (11)
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    (19)
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Bath, United Kingdom
Senior Contributor
34 reviews 34 reviews
10 hotel reviews
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed February 25, 2015

Visited for a wedding, staying two nights. Very friendly service, and food for the wedding reception was very good. Rooms a little dated and needed vacuuming. New owners are apparently in the process of gradually restoring. Like a lot of old independently owned manor hotels has the feel that it could do with some major investment, but overall would happily... More 

Was this review helpful? Yes 1
wrexham,wales
Contributor
12 reviews 12 reviews
10 hotel reviews
29 helpful votes 29 helpful votes
5 of 5 stars Reviewed February 1, 2015

I visited Highfield Hall this afternoon with a family member who is looking at wedding venues. The hall its self is beautiful with stunning gardens and a very warm welcome. The hosts themselves, Lorraine and Rich were so warm friendly and professional we instantly felt at ease. Nothing was too much trouble for them and they offer a very personal... More 

Was this review helpful? Yes 4
Mold, United Kingdom
2 reviews
5 of 5 stars Reviewed January 8, 2015

All the family would like to thank the staff at the Highfield Hall for a wonderful Christmas Day Lunch. The food was excellent, staff excellent made us all feel very welcome. I would highly recommend the Highfield for lunch or dinner. It was so good that if we decide to have Christmas day lunch out again it will definitely be... More 

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St. Albans, United Kingdom
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed December 17, 2014

I can not say enough about this beautiful place. We had a wonderful experience. The food was delicious, the rooms were spacious and well appointed and the staff catered to every whim. If you have an event, a party, a wedding, I recommend this delightful getaway. We were welcomed as if we were home- like we had a fine old... More 

Was this review helpful? Yes 1
wales
2 reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed December 8, 2014

Myself and work colleagues booked our works Christmas party here for 5th Dec and all I can say is...Wow! Beyond brilliant. Walked into a lovely warm, festive feel, more than inviting! Even a green screen type thing of celebs on red carpet which you can put your head through, which provided lots of entertainment and some brilliant photos. Sat down... More 

Was this review helpful? Yes 1
Lorraine_Earl, Owner at Highfield Hall Hotel, responded to this review

We are very glad you enjoyed your party. We all enjoyed meeting you, and seeing you all laughing, dancing and having a good time. I hope you all have a wonderful Christmas. More 

Senior Reviewer
9 reviews 9 reviews
6 hotel reviews
15 helpful votes 15 helpful votes
2 of 5 stars Reviewed December 7, 2014

Myself and work colleagues booked this venue for our works party on 7th December. If you are thinking of booking for a party in the future don't bother. The food was poor and tasteless. Service was not good as the tables were not set out properly for a group booking of sixteen. The room was poor no atmosphere and poorly... More 

Was this review helpful? Yes 2
Lorraine_Earl, Owner at Highfield Hall Hotel, responded to this review

We are disappointed that you did not enjoy your Christmas party and it is a great pity that you did not make any comment on the night as we would have been happy to try and improve things for you. Other party nights and other people attending your party night have commented how tasty the food is, and how much... More 

Wirral, United Kingdom
Senior Reviewer
10 reviews 10 reviews
3 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed October 21, 2014

We got married here on the 20th September, and throughout our whole wedding experience (both planning and actual day) the hotel was so helpful in organizing the day and anticipated our every need, indulging our every whim...however last minute it was. Kate the wedding planning was efficient and very creative in contributing ideas to our black and white wedding theme... More 

Was this review helpful? Yes 2
Lorraine_Earl, Owner at Highfield Hall Hotel, responded to this review

Thank you for taking the trouble to write such a lovely touching review. It means a lot as you have mentioned everything we aim for and we are so glad to have been part of your special day. We thoroughly enjoyed getting to know you both and your family. We wish you both a very happy marriage together and hope... More 

North Wales, United Kingdom
1 review
5 of 5 stars Reviewed October 21, 2014

When searching for a place to host our wedding day, my wife and I visited many locations in the North Wales area, one of which was Highfield Hall. What stood out, massively, when we first met Lorraine, Richard and Kate was how much they listened to what we had to say and took great pride in designing a wedding day... More 

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Prestatyn, United Kingdom
1 review
5 of 5 stars Reviewed October 20, 2014

Our daughters were married at Highfield Hall in September 2014 and the day was absolutely perfect thanks to this marvellous venue and the exceptional service provided by Lorraine, Richard, Kate and all the hotel staff who couldn't have done more for us. One of the great selling points for us was that we had the hotel to ourselves so there... More 

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Reviewer
3 reviews 3 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed September 23, 2014

We first met Lorraine and Richard in August 2013 whilst searching for the perfect venue for our special day. With a celebration like this the venue for your special day is very much a personal choice and this place ticked all of our boxes. Beautiful gardens with the facilities for outdoor ceremonies which we had and exclusive use of the... More 

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