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Highfield Hall Hotel

Certificate of Excellence
Chester Road, Northop CH7 6AZ, Wales
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75 Reviews from our TripAdvisor Community

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Wrexham, United Kingdom
1 review
5 of 5 stars Reviewed 1 week ago

My friends and I go to Highfield Hall on a regular basis for Sunday lunch and so I decided to hold my 80th birthday party there for 30 guests in January. It was superb - the conservatory decoration looked amazing - the food was excellent and Lorraine, Kate and staff couldn't have been more helpful. Thank you all for making... More 

Helpful?
Thank ThelmaT80
North Wales
2 reviews
5 of 5 stars Reviewed 2 weeks ago via mobile

Last August 2014 I had the pleasure of attending the wedding of my partner's brother and sister in-law. It was honestly the best day/night we have ever had! Every single guest commented on the fact that it was the best wedding they had been to. Firstly, the owners are so friendly, welcoming and helpful, they cannot do enough for you!... More 

Helpful?
Thank Jess H
Mold
Level Contributor
37 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
3 of 5 stars Reviewed 5 weeks ago via mobile

Is that Gene Hunt at the bar?Highfield Hall in my memory has always been an unusual combination - a classic country house it gives way to function rooms in the rear still frozen in the 1970s – this is not altogether a bad thing certainly during our Christmas "get together visit "everyone had an enjoyable time. And the dj was... More 

Helpful?
Thank Chris M
Flintshire
Level Contributor
12 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
5 of 5 stars Reviewed December 27, 2015

Had an excellent Christmas Day lunch here .we were warmly welcomed and shown to our table. The room and tables were beautifully decorated. They had only catered for 70 people spread over two rooms so there was plenty of room but with a Christmassy atmosphere. The dinner itself was lovely with a choice of the traditional and an alternative menu,... More 

Helpful?
Thank 59jandh
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed December 26, 2015 via mobile

We had our wedding here in October, and cannot fault the place! Lorraine and her team worked exceptionally hard beforehand too to try and make life easier for us in what was set to be a stressful period in our lives. We fell in love with the place the previous year when a friend of ours married here. Even though... More 

Helpful?
Thank EmmaJB1985
Chester, United Kingdom
Level Contributor
47 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 62 helpful votes
1 of 5 stars Reviewed November 17, 2015

We initially fell in love with this charming place, Elaine the owner came across as very genuine and passionate about what she does. We were invited back for Sunday lunch and expected to be treated to something special as we considering having our wedding here. The food and service were awful, from the dirty table we were sat on to... More 

Helpful?
1 Thank Gazel1
Lorraine_Earl, Owner at Highfield Hall Hotel, responded to this review

As you state I am very genuine and very passionate about everything relating to customer satisfaction and all I want to do is make every customer happy. This is why I am so disappointed to read your review and find that you felt you could not talk to me about any concerns. Your review appears to insinuate we are dishonest... More 

Sunderland, United Kingdom
Level Contributor
52 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
4 of 5 stars Reviewed November 10, 2015

My nephew and his wife had their wedding here and it was a fabulous day, room was beautifully decorated and the food was gorgeous. Fantastic place for a wedding and staying over after the evening party was ideal, only had to climb a few flights of stairs after a fantastic day. Staff could not do enough for you and the... More 

Helpful?
Thank loujane1960
Lorraine_Earl, Owner at Highfield Hall Hotel, responded to this review

Thank you for taking the time to write a review and for your comments. It means a lot to our staff to make customers happy, so to be appreciated for their hard work is much appreciated. I am very happy you enjoyed the wedding, as you were all a pleasure to have here. More 

Level Contributor
35 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed October 22, 2015 via mobile

This was our wedding venue and it did not disappoint. Great family-run hotel and nothing was too much trouble for them, the staff were great. They made our day fantastic and I am so glad we chose Highfield Hall.

Helpful?
Thank Shally_D999
Lorraine_Earl, Owner at Highfield Hall Hotel, responded to this review

Many thanks for your review. We were very happy to have been part of your special day and glad you had a great time. thank you for taking the time to post a review. It means a lot to us. More 

Flintshire, United Kingdom
1 review
5 of 5 stars Reviewed October 3, 2015

my husband and i got married here on the 5th sep and it was such a wonderful day, lorraine and all the staff where amazing, we couldn't have asked for more, the day ran smoothly and was faultless, the grounds are stunning, perfect for photos, the rooms where fab, alot of my guest stayed and said the where very happy,... More 

Helpful?
Thank louise j
Lorraine_Earl, Owner at Highfield Hall Hotel, responded to this review

What a lovely review. Thank you so much for taking the time to write one, it is very helpful and means a lot to us. I am glad you had a great wedding, we really enjoyed meeting you and being part of your special day and hopefully you can come and see us again soon. x More 

1 review
5 of 5 stars Reviewed September 26, 2015 via mobile

Me and my wife got married at this venue on the 29th of August 2015, and it was perfect we would highly recommend this place. The venue is beautiful, it's easy to get to, we loved the fact we had the whole venue to ourselves on our wedding day. The staff we faultless they literally made the day go smoothly,... More 

Helpful?
Thank Aron J
Lorraine_Earl, Owner at Highfield Hall Hotel, responded to this review

Thank you for your review, We had a great time getting to know you and your families on many occasions since you booked and we feel privileged to have been able to be part of your day. I am really pleased you are still coming back to us for meals even after your wedding. It would not be the same... More 

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