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Rossett Hall Hotel

Chester Rd, Rossett LL12 ODE, Wales
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Rossett Hall Hotel
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Rossett Hall Hotel
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316 reviews from our community

Traveler rating
    115
    109
    48
    28
    16
See reviews for
46
158
6
32
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Ellicott City, Maryland
Top Contributor
55 reviews 55 reviews
8 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed 1 week ago

Enjoyed our stay at Rossett Hall Hotel! It is a very nice place to stay! Very clean and comfortable! Enjoyed it immensely! The staff was very helpful and cordial! There are several restaurants within walking distance when you leave the hotel and go to the right and into town! Wonderful place to stay!

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Huddersfield, United Kingdom
Senior Reviewer
10 reviews 10 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 3 weeks ago

The grounds and hotel look lovely and the ground floor is very well presented. There are signs of damp in halls on the way up to the room but other than that the room was spacious and well presented. There are plenty of facilities in the room which was greatly appreciated. Oscars bar was open till late and we enjoyed... More 

Was this review helpful? Yes 1
manchester, UK
Senior Contributor
40 reviews 40 reviews
27 hotel reviews
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed 4 weeks ago

This place is actually quite a cute, old style hotel and was perfectly situated for an event we were attending. Parking is free on site. Reception staff were very welcoming and friendly. Room was very clean, even if a bit dated - things like frilly curtain tie backs and tassles on the lampshades, but that didn't mean the room was... More 

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Manchester, United Kingdom
Top Contributor
125 reviews 125 reviews
28 hotel reviews
57 helpful votes 57 helpful votes
3 of 5 stars Reviewed March 17, 2015

We checked in earlier than we were supposed to as I had called to let them know that we were going to be arriving earlier than expected. The staff on reception were really friendly and helpful. Nice nights sleep. Annoying that you can't turn the lights out from the bed and no plug sockets near the bed either. There was... More 

Was this review helpful? Yes 1
Reviewer
5 reviews 5 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed March 15, 2015 via mobile

This hotel is very over priced for what you actually get for your money. The room we stayed in fell under the 'better' room availability. The only above this was the bridal suite. We were expecting a jaw dropping room!!! We paid £85 per night for the room (as wedding guests so this was discount price). When we arrived the... More 

Was this review helpful? Yes 1
1 review
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed March 9, 2015 via mobile

I arrived very tired and quite late on Saturday evening. I went to my room and got ready for bed. When I went into the bathroom there was a large crack in the basin (not very hygienic!) but I was too tired to do anything about it so I just cleaned my teeth and got into bed. Next morning I... More 

Was this review helpful? Yes 2
Wrexham, United Kingdom
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed March 6, 2015

We booked our wedding here for November 2014 and from start to finish the service that we received was fantastic. The price was really good - we went for a wedding package and worried initially that the standard would be lower. So pleased to say that we were mistaken. The place is lovely and the food was superb - the... More 

Was this review helpful? Yes 1
Nicholas R, General Manager at Rossett Hall Hotel, responded to this review

Dear Guest, It is a pleasure to read your kind review of your very special day. I am delighted to hear that you enjoyed your experience of Rossett Hall for your wedding and to share this memory with all of your friends and family. The Best Suite does always get great feedback from all our guests who use choose to... More 

Contributor
20 reviews 20 reviews
15 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed March 3, 2015

Enjoyed our one night stay in this classic Hotel,although ended up having a Thai dinner at a nearby English pub although they were just about to close and move to London..Room was very comfortable and good value for money.Very quiet and nice ambience.

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1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed February 26, 2015

Stayed here on the 21st for one night and from the moment we walk through the door we were treated to first class customer service. The young lady on reception greeted us in a polite manner with a beaming smile. The room was just what we needed. A comfy bed, fridge, safe and a lovely view of the gardens. We... More 

Was this review helpful? Yes 1
Birmingham, United Kingdom
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed February 24, 2015

From start to finish our stay here was not great. I can get over the fact the receptionist was not welcoming and informative nor interested in anything going on around her. But I cant get over how dirty our room was. The bed valance had stains all over it, the bed side lamp had a brown stain on. The spoons... More 

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Nicholas R, General Manager at Rossett Hall Hotel, responded to this review

Dear Guest, We would like to thank you very much for having taken the time to share your impressions with us. When and if we happen to fail meeting our clients’ expectations, we sincerely appreciate to be made aware as we need to understand and progress. Please accept our most sincere apologies for any inconvenience experienced regarding your stay with... More 

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