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Rossett Hall Hotel

Chester Rd, Rossett LL12 ODE, Wales
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Rossett Hall Hotel
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Rossett Hall Hotel
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314 reviews from our community

Traveler rating
    114
    109
    47
    28
    16
See reviews for
46
157
6
32
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (59)
Date | Rating
  • English first
  • Italian first
  • Any
English first
  • All months
    (314)
  • Mar-May only
    (70)
  • Jun-Aug only
    (108)
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    (64)
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    (72)
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manchester, UK
Senior Contributor
41 reviews 41 reviews
28 hotel reviews
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed 1 week ago

This place is actually quite a cute, old style hotel and was perfectly situated for an event we were attending. Parking is free on site. Reception staff were very welcoming and friendly. Room was very clean, even if a bit dated - things like frilly curtain tie backs and tassles on the lampshades, but that didn't mean the room was... More 

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Manchester, United Kingdom
Top Contributor
125 reviews 125 reviews
28 hotel reviews
57 helpful votes 57 helpful votes
3 of 5 stars Reviewed 2 weeks ago

We checked in earlier than we were supposed to as I had called to let them know that we were going to be arriving earlier than expected. The staff on reception were really friendly and helpful. Nice nights sleep. Annoying that you can't turn the lights out from the bed and no plug sockets near the bed either. There was... More 

Was this review helpful? Yes 1
Reviewer
5 reviews 5 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

This hotel is very over priced for what you actually get for your money. The room we stayed in fell under the 'better' room availability. The only above this was the bridal suite. We were expecting a jaw dropping room!!! We paid £85 per night for the room (as wedding guests so this was discount price). When we arrived the... More 

Was this review helpful? Yes 1
1 review
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed 3 weeks ago via mobile

I arrived very tired and quite late on Saturday evening. I went to my room and got ready for bed. When I went into the bathroom there was a large crack in the basin (not very hygienic!) but I was too tired to do anything about it so I just cleaned my teeth and got into bed. Next morning I... More 

Was this review helpful? Yes 2
Wrexham, United Kingdom
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

We booked our wedding here for November 2014 and from start to finish the service that we received was fantastic. The price was really good - we went for a wedding package and worried initially that the standard would be lower. So pleased to say that we were mistaken. The place is lovely and the food was superb - the... More 

Was this review helpful? Yes 1
Nicholas R, General Manager at Rossett Hall Hotel, responded to this review

Dear Guest, It is a pleasure to read your kind review of your very special day. I am delighted to hear that you enjoyed your experience of Rossett Hall for your wedding and to share this memory with all of your friends and family. The Best Suite does always get great feedback from all our guests who use choose to... More 

Contributor
20 reviews 20 reviews
15 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Enjoyed our one night stay in this classic Hotel,although ended up having a Thai dinner at a nearby English pub although they were just about to close and move to London..Room was very comfortable and good value for money.Very quiet and nice ambience.

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1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

Stayed here on the 21st for one night and from the moment we walk through the door we were treated to first class customer service. The young lady on reception greeted us in a polite manner with a beaming smile. The room was just what we needed. A comfy bed, fridge, safe and a lovely view of the gardens. We... More 

Was this review helpful? Yes 1
Birmingham, United Kingdom
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed February 24, 2015

From start to finish our stay here was not great. I can get over the fact the receptionist was not welcoming and informative nor interested in anything going on around her. But I cant get over how dirty our room was. The bed valance had stains all over it, the bed side lamp had a brown stain on. The spoons... More 

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Nicholas R, General Manager at Rossett Hall Hotel, responded to this review

Dear Guest, We would like to thank you very much for having taken the time to share your impressions with us. When and if we happen to fail meeting our clients’ expectations, we sincerely appreciate to be made aware as we need to understand and progress. Please accept our most sincere apologies for any inconvenience experienced regarding your stay with... More 

Alsager, United Kingdom
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed February 14, 2015

I would highly recommend this venue to everybody. The building its self was perfectly suited to our 50 day time guests and 100 evening guests. The ceremony room is cosy and feels very personal, and the arch way half way down the room adds a very nice touch to the whole feel of it. The function room is a great... More 

Was this review helpful? Yes 1
Nicholas R, General Manager at Rossett Hall Hotel, responded to this review

Dear Guest, Thank you for leaving such great comentary about your wedding here at Rossett Hall Hotel. I am delighted to read how much you appreciated the venue, service and food provided by the team here. Thank you once again for your wonderful words about the staff especially, Lynne who organized the Vanish for your dress. We hope to have... More 

Reviewer
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed February 13, 2015 via mobile

Found this hotel accidentally when looking for b&bs in Chester and feel we've found a gem. Cleanliness and decor of the better room was to be highly praised and the staff really do make it an enjoyable and a comfortable stay. A couple of shoutouts to the lady (denise?) on reception for being so helpful and chatty with both me... More 

Was this review helpful? Yes 1
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