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White Horse Hotel

High Street, Rottingdean BN2 7HR, England
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White Horse Hotel
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White Horse Hotel
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230 reviews from our community

Traveler rating
    55
    95
    39
    19
    22
See reviews for
48
124
9
17
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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2 reviews
5 of 5 stars Reviewed 4 days ago NEW

Stayed for weekend break and had a lovely time. The location of the hotel is excellent, being right on the beach. Rottingdean is charming, and it is only short drive/bus ride from Brighton. The hotel is very comfortable and we stayed in a room with balcony and seaview which was nice. Found the staff very good and nothing was too... More 

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Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 5 days ago NEW

I visited here with my family. The service in the restaurant was poor. The manager was unfriendly and the staff badly trained and making mistakes. There is obviously poor management as bar orders were forgotten. Meal orders were incorrect. A few meals were good, but 60% were either small servings or wrongly delivered. If this were not bad enough a... More 

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Travelers are raving about these Rottingdean hotels

Horsham, United Kingdom
2 reviews
5 of 5 stars Reviewed 5 days ago NEW

Hi just come back from The Whitehorse a Birthday treat, and very enjoyable one at that. About the Whitehorse well what can I say for the price we paid it was very clean and the bed was massive possibly super king size comfortable. The room was big clean but the furniture was a little dated, but that's not important. Bathroom... More 

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Worthing, United Kingdom
Contributor
17 reviews 17 reviews
10 hotel reviews
23 helpful votes 23 helpful votes
5 of 5 stars Reviewed 1 week ago

Stayed here on a 4 - day break 14/17 April and had a excellent stay. The hotel has recently had a complete makeover which has made the hotel look like new once again and has been done to a very high standard. All the furniture and beds are all new. The dining - room is very nice to eat in... More 

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Sevenoaks, United Kingdom
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 1 week ago

Visited Whie Horse because it's close proximity to Brighton and the sea. The hotel had obviously recently been refurbished so looked in good shape. The room we had was a spacious family room which could sleep 4 comfortably . Had both bar food and evening meal which were both good value for money and decent quality. Wait for food quite... More 

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Sussex
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed 2 weeks ago

We walked to The White Horse for Easter Sunday lunch a walk of some 5 miles and having done this before we knew the food service would be slow but acceptable. So, imagine our absolute disgust at the total mess they not only made of our order but their total disrespect of us as customers. We ordered our usual Sunday... More 

Was this review helpful? Yes 1
emma h, Guest Relations Manager at White Horse Hotel, responded to this review

Thank you for your comments and I am sorry you and your husband did not enjoy your visit on this occasion. We will be taking steps to correct all the issues that you have kindly highlighted with the your service standards with the management team at the White Hart, Kind regards More 

London, United Kingdom
1 review
4 of 5 stars Reviewed 2 weeks ago

My family and I stayed at the White Horse Hotel for one night, whilst in Brighton to see a show. Very nice hotel, excellent food although we arrived in time for a late lunch at 2.00pm and did not exit the restaurant until just before 4.00 pm due to extremely slow service although the food was excellent. The restaurant was... More 

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emma h, Guest Relations Manager at White Horse Hotel, responded to this review

Thank you for taking the time to visit Trip Advisor and write a review, your feedback is very important to us, I am glad you enjoyed your stay at The White Horse and that you would recommend to return, I have highlighted the issues raised regarding the facilities in the bathroom, we are sorry for any inconvenience caused and we... More 

Wokingham, United Kingdom
2 reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We stayed for 2 nights beautiful room, excellent food lovely decor. Man on check in/check out was off hand & rude I was very upset. The break was booked as I was in a car accident in January and I had recently returned to work - a thank you to my husband for all his support.

Was this review helpful? Yes 1
emma h, Guest Relations Manager at White Horse Hotel, responded to this review

Thank you for your feedback and your kind remarks regarding The White Horse I have noted the issues you have highlighted with the customer service you received and we will take steps to correct the issue with the management team at the hotel, Kind regards More 

Poole, United Kingdom
Senior Reviewer
10 reviews 10 reviews
10 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed 2 weeks ago

stayed here on 5th April for one night only. If I'd known how nice this place was I'd have stayed a week!! From the moment we checked in the staff were working hard to welcome us, from the restaurant crew to the reception staff. Even the cleaners showed us to our room and offered to help us with anything we... More 

Was this review helpful? Yes
emma h, Guest Relations Manager at White Horse Hotel, responded to this review

Thank you for taking the time to visit Trip Advisor and writing your lovely review. I was very pleased to learn that you found the staff to be pleasant and helpful at The White Horse and expressing in your review the high standards that we are offering, we look forward in welcoming you both back soon, Kind regards More 

Brighton, United Kingdom
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
1 of 5 stars Reviewed 2 weeks ago via mobile

After a beautiful walk from Brighton one Sunday afternoon we decided to stop off at the hotel for a few drinks .... Great location and great space but the bar staff were dreadful ! I ordered a few bottled drinks ... They were put on the bar in the bottles with the ( screw ) lids on .... I asked... More 

Was this review helpful? Yes
emma h, Guest Relations Manager at White Horse Hotel, responded to this review

Thank you for your comments and I am sorry you did not enjoy your visit on this occasion. We will be taking steps to correct all the issues that you have kindly highlighted with our service standards, Kind regards More 

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