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All 1 Aveley B&Bs / inns

The Thurrock Hotel

3.0 of 5 Inn   |   Ship Lane, Aveley RM19 1YN, England
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The Thurrock Hotel
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Ranked #1 of 1 Aveley B&B and Inns
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145 reviews from our community

Traveler rating
    18
    25
    32
    34
    36
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27
25
8
39
Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3 of 5 stars
Traveler tips help you choose the right room.   Room tips (49)
Date | Rating
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  • French first
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  • All months
    (145)
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    (30)
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    (41)
  • Sep-Nov only
    (50)
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    (24)
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London, United Kingdom
1 review
1 of 5 stars Reviewed 2 days ago NEW

As a regular traveller & having used this hotel regularly, I am sad to make these comments restaurant unable to supply anything other than bar meals no starter no sweets available this is now two weeks running when I booked this time I asked if restaurant was now fully working & told yes!. Certain staff have no idea of personal... More

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1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 5 days ago NEW via mobile

Rooms in terrible condition with stains on carpet floor, bathroom had broken or cracks in tiles, noisy floorboards, food was dreadful with and helpful staff who went missing all the time. Dirty hallways, smelly toilets, out of order vending machines.

Was this review helpful? Yes 1
Paignton, United Kingdom
2 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 5 days ago NEW via mobile

Unless you are part of a function at this Hotel be prepared for a thoroughly unpleasant stay. On the night we stayed we had to beg for a bar snack. The restaurant was shut as they had four functions on the go. I was overcharged for my food and wine. Dirty glasses, cutlery and no napkins with our food when... More

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Grays Thurrock, United Kingdom
Reviewer
5 reviews 5 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed 6 days ago NEW

A well planned and enjoyable function was spoiled at this hotel. The bar was understaffed by inexperienced staff, who found it difficult to cope and find the correct glass for certain drinks. Couldn't mix a proper drink. The restaurant was also staffed by inexperienced people, which necessitated the guests to have to request such things as gravy to go with... More

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Essex, United Kingdom
Contributor
11 reviews 11 reviews
7 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 1 week ago

Having read many previous reviews I was worried I stay would be spoilt, but I was wrong. My daughter stayed in room 141 (1st floor). The room had 1 double and 1 single bed. bath & shower, good size freeview flat screen tv with double aspect windows. bed linen was clean and fresh. My wife and I stayed in the... More

Was this review helpful? Yes 1
North Conway, New Hampshire
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

Good place clean & tidy and the breakfast was good. Rooms were large and well appointed. The price wasnt cheap but it was cost effective and the staff were welcoming and helpful. I would recommend this place if you need an hotel in this area

Was this review helpful? Yes 1
Daniel M, Manager at The Thurrock Hotel, responded to this review

Thank you for your review and I hope to see you again soon More

Edinburgh, United Kingdom
Reviewer
3 reviews 3 reviews
7 helpful votes 7 helpful votes
1 of 5 stars Reviewed September 26, 2014

We booked 2 rooms next door to each other, turned up and were given rooms 134/135. The problem is these room are nowhere near each other, went to reception and was told nothing they could do, ask to speak with manager who came out looked at computer looked at me and shrugged her shoulders. The rooms were filthy, smelly looked... More

Was this review helpful? Yes 3
Daniel M, Manager at The Thurrock Hotel, responded to this review

Thank you for your review. As you are aware the issue was resolved when you checked out and you were given a full refund for your stay. I was as appalled as you were with the magazine found in the bathroom. I have taken steps to ensure we keeping cleanliness to a very high standard. All the other items were... More

Trowbridge, United Kingdom
Senior Contributor
39 reviews 39 reviews
10 hotel reviews
15 helpful votes 15 helpful votes
2 of 5 stars Reviewed September 23, 2014

As with your other reviewers this hotel is very poor VFM. Hotel ambience - hard surfaces, ugly, dark, uninviting. The room we had was just about OK for an Executive King room - what a description - and just about OK for one night. The usual 1 tea bag and 1 sugar sachet per person per night. Torch needed if... More

Was this review helpful? Yes 2
Daniel M, Manager at The Thurrock Hotel, responded to this review

Thank you for your review. I am sorry your expectations were not met on this occasion, I will look in to your comments with the team. More

Bournemouth, United Kingdom
Reviewer
3 reviews 3 reviews
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed September 22, 2014

I stayed there for one night last Saturday. Room was tired. the light above the bedroom mirror didn't work as there were no bulbs in the fitting, and the light above the bathroom mirror also didn't work. I could live with that though as the price was cheap. What I couldn't live with though was what happened at breakfast on... More

Was this review helpful? Yes 2
Daniel M, Manager at The Thurrock Hotel, responded to this review

Thank you for your review. There is no excuse as per your comments regarding your stay at the thurrock hotel. All bedrooms must be of an accepatable standard including working lights. i will investigate breakfast and ensure that the service you received does not happen again. I can assure you all aspects of your review will be given full attention. More

Horndon-on-the-Hill, United Kingdom
Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
10 helpful votes 10 helpful votes
1 of 5 stars Reviewed September 14, 2014

Stayed here with a big wedding party and occupied room 6 on the ground floor... A family room, with my wife and three children. Where do I start... Ok, the entrance to the hotel with it's missing floor tiles and uneven floor & discarded cigarette butts wasn't the best of starts... Reception staff friendly enough, with a relatively well decorated... More

Was this review helpful? Yes 2
Daniel M, Manager at The Thurrock Hotel, responded to this review

Thank you for your review. I am dissapointed regarding your comments to room 6. Whilst it is not the best appointed bedroom it is excellant for a family stay. Its nice and large, contains and en suite bathroom and is away from the main activity of the hotel. We have recently re-tiled the front steps - along with many other... More

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Additional Information about The Thurrock Hotel

Address: Ship Lane, Aveley RM19 1YN, England
Location: United Kingdom > England > Essex > Aveley
Price Range (Based on Average Rates): $
Hotel Class:3 star — The Thurrock Hotel 3*
Number of rooms: 65
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