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Hempstead House

Certificate of Excellence
London Road, Bapchild, Sittingbourne ME9 9PP, England
Hotel amenities
Hempstead House
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Ranked #1 of 1 Hotels in Bapchild
Certificate of Excellence
A recent review
4 of 5 stars reviewed 4 days ago
thrnss lincolnshire
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474 Reviews from our TripAdvisor Community

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Traveler rating
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106
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (93)
Date | Rating
  • English first
  • French first
  • Any
English first
  • All months
    (474)
  • Mar-May only
    (113)
  • Jun-Aug only
    (131)
  • Sep-Nov only
    (119)
  • Dec-Feb only
    (111)
All months
2 reviews
1 of 5 stars Reviewed 3 days ago NEW

We came here for my step dads 50th birthday. We were the only four people in the restaurant! We had all the waiters attending our table which was annoying. Two of us ordered steak rare and and the other medium. They got the order totally wrong even with four of them serving us! They then brought the steaks back out... More 

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lincolnshire
Level Contributor
8 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed 4 days ago NEW via mobile

Lovely hotel. Our room was spacious and comfortable. Staff were friendly and helpful. Accommodated an extra bed in the room as a last minute request as our daughter decided to accompany us. The Wedding reception and food was lovely.

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Oxfordshire, United Kingdom
5 of 5 stars Reviewed 1 week ago NEW

We have had a great time. The room was beautiful very comfortable. The food was excellent beautifully cooked thanks chef. The staff were polite and went out of their way to help us have a good time. We hope to come back again soon.

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Sidcup, United Kingdom
Level Contributor
38 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
5 of 5 stars Reviewed 1 week ago

My daughter and myself went for an overnight Spabreak - our room was luxurious, our treatments heavenly, the Spa was so relaxing. Our evening meal was delicious, all in all a fabulous time with my daughter, precious time. The icing on the cake for this hotel is the Staff, everyone one of them, friendly and professional nothing too much trouble,... More 

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1 review
5 of 5 stars Reviewed 1 week ago

We recently married at Hempstead House. We booked back in November after meeting with Anita. Since our initial meeting, we stayed in contact with her and she was fantastic, answering all of our questions and meeting with us a few times to run through things etc. on the day, the staff were all brilliant, very friendly, but professional, attentive and... More 

Was this review helpful? Yes
hempsteadhouse, General Manager at Hempstead House, responded to this review

Dear Sam Congratulations on your marriage once again from all at Hempstead House, It was a wonderful day! Anita & Danny have been employees for over 10 years and both very professional, personal and thoroughly enjoy ensuring your special day is memorable one. Thank you for your kind comments and promotion of the business. More 

Kent
Level Contributor
8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I wanted to take this opportunity to say how very happy our cover of 8 people experienced a beautiful time at Hempstead House on Sunday 19th July 2015 for a 70th birthday lunch. From start to finish the service by Michael and the team of waitresses was faultless. The traditional Sunday Lunch was absolutely 2nd to none, as agreed by... More 

Was this review helpful? Yes 1
hempsteadhouse, General Manager at Hempstead House, responded to this review

Good Evening Larginit Thank you for your very kind review of your experience with us recently and for sharing your enjoyment. We are very grateful of your comments and appreciation of our Restaurant Supervisor who is a very valuable member of our business along with our all our front of house staff. I hope to welcome you back to Hempstead... More 

Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Me and my fiancé stayed here for 1 night as a celebration for me and my girlfriend getting engaged. When booking the room the kind woman I spoke to said that they could decorate the bed with roses and also do some champagne on ice, but we're not massive drinkers so they surprised us by having 2 bottles of coke... More 

Was this review helpful? Yes 1
hempsteadhouse, General Manager at Hempstead House, responded to this review

Dear Ryan Congratulations on your recent engagement! Thank you for your kind review and sharing your experience. I hope you will look to return again in the future together. Best Wishes. More 

Sidcup, United Kingdom
Level Contributor
51 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 69 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We booked for 3 couples as our annual get together. Having previously stayed st many 4 star hotels Hempstead House supercedes all of these . The reception staff could not have been more friendly and attentive. This was a pattern that continued with all staff throughout our stay. The spa and pool are better than most 4 star establishments and... More 

Was this review helpful? Yes
hempsteadhouse, General Manager at Hempstead House, responded to this review

Dear Martin Thank you for your very kind comments following your group booking with us and I am very proud to have received your review and feedback. I have this morning just forwarded on your review to our front of house staff in our morning meeting and we are all very appreciative of your comments. I hope you will think... More 

Wadebridge, United Kingdom
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We used Hempstead House Hotel to celebrate my partners 60th birthday, and what an excellent choice. I had to make the arrangements via email as we live some way away, all enquiries were dealt with quickly and efficiently. On the afternoon of our meal we popped in to deliver some table decorations and were met with courtesy, I was able... More 

Was this review helpful? Yes 1
hempsteadhouse, General Manager at Hempstead House, responded to this review

Dear Julia Thank you for taking the time to promote your experience with us. It is wonderful to receive such feedback across many aspects of your booking. I hope you will think of us for many special occasions in the future. Best wishes once again. More 

Rainham, United Kingdom
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We decided to hold my parent's Wedding Anniversary at Hempstead House. It was the right choice - venue (Oakley Room/snug) created exactly the right atmosphere, food exceptional (i would recommend the lamb shank) and all the staff provided a first class service throughout the afternoon. This was a particularly special occasion for the family and the staff/venue could not have... More 

Was this review helpful? Yes 2
hempsteadhouse, General Manager at Hempstead House, responded to this review

Dear Trevor Thank you for your kind review following your parents special occasion. Our front of house staff also commented on how lovely your guests were and are very grateful of your feedback. I hope we can be part of more family celebrations in the future. More 

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