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Hempstead House

Certificate of Excellence
London Road, Bapchild ME9 9PP, England
Hotel amenities
Hempstead House
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Ranked #1 of 1 Hotels in Bapchild
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 2 days ago
Medwayfamily Gillingham, United Kingdom
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441 reviews from our community

Traveler rating
    255
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    55
    18
    13
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93
194
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (88)
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Gillingham, United Kingdom
2 reviews
5 of 5 stars Reviewed 2 days ago NEW

Thank you to all the staff at Hempstead House for making our Golden Wedding family celebration meal so successful. The staff were fantastic and service outstanding, especially Toni for her help in organising the room, flowers etc and Danny for his friendly and attentive manner. The Golden couple, family and friends all had a wonderful afternoon.

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Rainham, United Kingdom
Senior Contributor
27 reviews 27 reviews
5 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

Just back from our Spa Day brought for me for my birthday which was brilliant we enjoyed using the pool area and all the facilities My only complaint was why when there are around 10 people doing the same Is there only. 3 beds for you to relax on and 4chairs ? The steam and sauna rooms are really small... More 

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Sittingbourne, United Kingdom
Contributor
13 reviews 13 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 6 days ago NEW via mobile

We attended our first murder mystery at Hempstead House on Friday and can honestly say it was a fabulous fun evening. From the beginning of our booking to the event its self every step of the way was handled very professionally. The food and actors were superb!

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Senior Reviewer
9 reviews 9 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

My husband and I had a free nights stay here through our insurance company. We upgraded to an executive room which was very nice, clean with a comfortable bed. We booked in for the murder mystery dinner which was on that night. The food was excellent and the evening was really good fun. We had breakfast the next morning full... More 

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Minster on Sea, United Kingdom
1 review
5 of 5 stars Reviewed 1 week ago

We had a fabulous afternoon tea in this hotel, all staff were very friendly and helpful. Our waiter was perfect, there to top up our tea frequently but not obtrusive. The actual hotel has lovely grounds and the toilets were spotless. Would not hesitate to recommend and we will be visiting again. Thank you

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Faversham, United Kingdom
2 reviews
5 of 5 stars Reviewed 1 week ago

My family and I had Lunch here on Sat and I thought I would leave a Positive review as we had a wonderful Lunch. The young staff are a credit to this establishment, with impeccable manners and attentiveness. Our food was delicious, well presented and good value for money. Thank you so much. We will be returning soon. 100% positive.

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Bridgend, United Kingdom
Top Contributor
96 reviews 96 reviews
15 hotel reviews
95 helpful votes 95 helpful votes
4 of 5 stars Reviewed 3 weeks ago

I stayed here for one night on business and I have to say the place was a joy to stay in. The food was of a very good standard and the facilities with the leisure club made for a pleasant experience. The hotel itself appears to have been an old manor house and the current owners have retained and maintained... More 

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hempsteadhouse, General Manager at Hempstead House, responded to this review

Thank you for your comments following your recent corporate stay with us. I hope you were able to enjoy all of the spa facilities and relax after a day in the office! We have a lovely balance of old and new in the hotel as you experienced and glad that you enjoyed your accommodation with us. We look forward to... More 

Meopham, United Kingdom
2 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 3 weeks ago

I spent a day here at the spa (adjoining the hotel) for my birthday with my mother. Lovely spa, tasty three course lunch (we both chose leek and potato soup; bacon, brie and cranberry panini; brownie with ice cream).The staff in the brasserie and spa reception were very friendly and professional, a credit to the hotel. Unfortunately the spa therapists... More 

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hempsteadhouse, General Manager at Hempstead House, responded to this review

Thank you for your feedback, we value your opinion and are happy that you enjoyed the day overall. We would like to apologise for the areas with which you were unhappy within our treatment suite. We are constantly striving to improve in all areas of the Spa, staff training and professionalism to provide 100% to all our clients. If at... More 

Letchworth Garden City
Senior Contributor
44 reviews 44 reviews
17 hotel reviews
35 helpful votes 35 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Stayed at this hotel as a wedding guest. A bit 'oldy wourdly' and needed a sherpa to find you room. In fact the very helpful and friendly receptionist took each and every guest to their room after they had checked in which meant you had to wait for her to return if you were next in line to check in.... More 

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hempsteadhouse, General Manager at Hempstead House, responded to this review

Thank you Terry for your review and comments. I am glad that you decided to stay with us and overall enjoyed your experience. As a family run hotel since the early 2000's we have kept some of the current artifacts within the hotel and the original features of the hotel, We do feel our spa area and newer developments are... More 

2 reviews
5 of 5 stars Reviewed 4 weeks ago

What a wonderful place, booked out today with smiles on our faces. All the staff were very friendly and helpful, meals superb and the spa is a great place and very clean which was also reflected in the rest of the hotel including the room we had. The old part of the hotel has all the features of time gone... More 

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hempsteadhouse, General Manager at Hempstead House, responded to this review

Hi Neil Thank you for your comments and review of your experience. We are glad to hear of your comments regarding our customer service as we are very proud of this internally with a lot of very passionate staff. We look forward to welcoming you again in the future. More 

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