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Hempstead House

Certificate of Excellence
London Road | Sittingbourne, Bapchild ME9 9PP, England
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Hempstead House
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Ranked #1 of 1 Hotels in Bapchild
Certificate of Excellence
A recent review
5 of 5 stars reviewed 1 week ago
dawn r kent
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453 reviews from our community

Traveler rating
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    102
    56
    19
    13
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97
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (91)
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    (111)
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kent
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago NEW

A big thank you to the fantastic staff who looked after us and our guests in maple room yeasterday ..we had a lovely celebration afternoon tea and the staff were top notch always to hand without being intrusive ,we were made to feel special We first booked this date in October and from the start we were very impressed with... More 

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Zurich, Switzerland
Contributor
11 reviews 11 reviews
10 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

For business I am used to staying at international brands. It's been a long time since I stayed at an English country hotel and my previous experiences were not good. For business my priority is a quiet room, ability to work and a comfortable bed. This hotel nearly delivered in full. My only issue was with the WiFi. Great that... More 

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Buckingham, United Kingdom
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed 1 week ago

Had two nights here recently and have to say it was very disappointing, breakfast was a shambles, staff disorganised had to keep asking for things (butter to go with our toast, milk to go with our tea etc) we ordered poached eggs which took forever to arrive by which time we'd finished our breakfasts, food luke warm sausages & bacon... More 

Was this review helpful? Yes 1
hempsteadhouse, Owner at Hempstead House, responded to this review

We are very sorry that these guests did not enjoy their stay with us. Fortunately many others do as is evident from the positive reviews that we receive More 

1 review
5 of 5 stars Reviewed 2 weeks ago

Just returned after spending the night in a family room for a friend's wedding. The hotel staff are friendly,the room was lovely size and bed comfortable. The food is beautiful i would recommend this hotel for wedding venue.

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Reviewer
4 reviews 4 reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Stayed here for one night, my friend got married here. Can't fault the room or the staff but the so called free WiFi was very poor. When connected it was very slow but my phone spemt most of the time 'obtaining an ip address'. Don't advertise wifi unless customers can actually connect to it

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Wirral
Top Contributor
101 reviews 101 reviews
46 hotel reviews
68 helpful votes 68 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Don't need to say more than the title! The staff without exception were welcoming, helpful, accommodating and all seemed to enjoy their jobs. Our room was bliss, bed,pillows,towels (felt like throwing all mine out at home!). Windows that opened, iron and board. I could go on but no point! Breakfast was good, help yourself to as much as you wanted.... More 

Was this review helpful? Yes 1
Newmarket, United Kingdom
Senior Contributor
36 reviews 36 reviews
8 hotel reviews
31 helpful votes 31 helpful votes
5 of 5 stars Reviewed 5 weeks ago

We stayed here for one night, whilst visiting the spa for the day. We had a great stay, the staff were all very friendly throughout the place and always smiling. The room was very spacious, clean, had a good shower and bath and the bed was very comfortable too. The hotel had a very homely feel about it, warm and... More 

Was this review helpful? Yes 1
Reviewer
4 reviews 4 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed April 18, 2015 via mobile

Lovely lunch excellent service you could not fault. The food was really nice only critic is the eton mess was a little bit like all cream no substance but I think that is a personal preference. Really nice experience for those looking for something a bit special.

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UK
Contributor
15 reviews 15 reviews
8 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed April 16, 2015

I visited Hempstead House yesterday for the first time as a guest at a family celebration. The venue is delightful, gardens and grounds immaculate. Our lunch was delicious, the food was superbly presented. The staff looking after us were all a credit to the hotel, they were all polite, professional, immaculate and attentive. I would love to return and stay... More 

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Kent
Contributor
17 reviews 17 reviews
11 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed April 11, 2015 via mobile

We had a family celebration meal at this hotel and we all stayed the night in executive rooms. Rooms wete very nice, well decorated,clean and comfortable. Meal was quite good, starters and puddings could have been better. For instance we had cheese cake dessert and it was presented in a deconstructed way and you needed a microscope to find and... More 

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Amenities