We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 1 Bapchild hotels

Hempstead House

3.0 of 5 Hotel   |   London Road, Bapchild ME9 9PP, England
Hotel amenities
Hempstead House
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 5 more sites!
Save Saved
You added Hempstead House to your Saves list
81%
Ranked #1 of 1 Hotels in Bapchild
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed 2 weeks ago
Joshua M
Write a Review

384 reviews from our community

Traveler rating
    220
    88
    49
    17
    10
See reviews for
80
173
10
32
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (75)
Date | Rating
  • English first
  • French first
  • Any
English first
  • All months
    (384)
  • Mar-May only
    (90)
  • Jun-Aug only
    (113)
  • Sep-Nov only
    (110)
  • Dec-Feb only
    (71)
All months
Reviewer
3 reviews 3 reviews
3 hotel reviews
4 of 5 stars Reviewed 2 weeks ago via mobile

Stayed here on two separate occasions on a business trip for a week at a time. The staff are welcoming and make you feel part of their home and hotel. This was not a one off as the same attitude was apparent on my second visit. Staff really cared about customer opinions and it is a place were you can... More

Was this review helpful? Yes
Gillingham, United Kingdom
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

Stayed at Hempstead house this weekend for my husband's 60th. Also ate in the restaurant with friends and family on Saturday night. As usual everything perfect! Can't say more than that. We have eaten there many times and never been disappointed.

Was this review helpful? Yes 1
London, United Kingdom
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed 3 weeks ago

This so-called relaxing spa hotel was everything but relaxing. From the moment we arrived, the manager annoyed us with his attitude and aggressive adherence to the rules of the hotel. Example, they wanted to charge us £10 for the use of an ice bucket in our room to keep our self-brought bubbly chilled. Guests are made to feel either as... More

Was this review helpful? Yes 4
hempsteadhouse, Owner at Hempstead House, responded to this review

Very occasionally we experience guests who are rude and disrespectful to my staff and other guests. This lady called my Front of House Manager a 'jumped up little upstart' when he was only trying to explain the hotel policy politely to her. They arrived a half an hour late for dinner at 9.30 which is why the restaurant was nearly... More

London, United Kingdom
Reviewer
4 reviews 4 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Stayed for a long weekend in one of the deluxe rooms (room 16) in the old part of the hotel. Lovely room, very quiet. Staff all very friendly and efficient. Ate in brassiere and Lakes Restaurant both very good and excellent food. Spa facilities very good but can get rather crowded at times as not that large. All in all... More

Was this review helpful? Yes
Herne Bay, United Kingdom
Reviewer
5 reviews 5 reviews
5 of 5 stars Reviewed 3 weeks ago

We have just stayed the night at Hempstead house. It was fantastic ! The staff were all so polite and couldn't do enough to help us. The spa area was lovely,clean and tidy with everything in perfect working order. My friend and I both had a treatment which was carried out by very professional staff who made us feel at... More

Was this review helpful? Yes
London, England, United Kingdom
1 review
5 of 5 stars Reviewed 4 weeks ago

I recently stayed at Hempstead House I had my wedding there on the Saturday and stayed the previous evening too with my bridesmaids, we booked the Heritage Suite for the wedding with 71 day guests and more for the evening, the food for a large ish number was fantastic all my guests complimented the food, I have no complaints at... More

Was this review helpful? Yes
London, United Kingdom
Contributor
11 reviews 11 reviews
7 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 4 weeks ago

My parents celebrated their 60th Anniversary here last Saturday with a luncheon for 32 people in the Maple Room. Organising the event was easy with the help of Toni, and on the day we were looked after very well by Terry and his team. Pre-lunch drinks were served in the lounge on arrival which gave us all time to chat... More

Was this review helpful? Yes
1 review
3 of 5 stars Reviewed 4 weeks ago via mobile

The room was nice but the shower was weak, and for a family room the beds were crammed in. The food was a disappointment breakfast cold and chewy. We were with a wedding party at the hotel so organised an early check in and later check out which the hotel did not stick to sending the cleaners to tell us... More

Was this review helpful? Yes
hempsteadhouse, Owner at Hempstead House, responded to this review

We are sorry that these guests found some aspects of their stay rather disappointing. Early check in and late check out are only possible according to availability and this is always explained when requested. More

Contributor
18 reviews 18 reviews
4 hotel reviews
17 helpful votes 17 helpful votes
3 of 5 stars Reviewed 4 weeks ago

We visited the hotel last night, admittedly for a Robbie Williams tribute with 3 course dinner included situated in the conference centre (I believe). The atmosphere was jovial and the staff pleasant and attentive. The hotel lobby/bar is somewhat lacking in warmth but offers an ok selection of drinks, albeit at extortionate prices (£7.50 for a double! £20.50 for a... More

Was this review helpful? Yes 4
hempsteadhouse, Owner at Hempstead House, responded to this review

We are devastated about the unprofessional and disgraceful behaviour of our entertainer on this tribute evening. He has performed for us on two previous occasions and both have been extremely successful. We have contacted all the guests who attended and made substantial refunds to compensate for their disappointment. We are very pleased that other aspects of the evening were enjoyed... More

London, United Kingdom
Senior Contributor
31 reviews 31 reviews
8 hotel reviews
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed September 15, 2014

We stayed here on Saturday night. We arrived for our champagne afternoon tea and were shown to our own private room to have this which we loved. The food and drinks were great and Kevin who served us was very friendly and professional. We spent a lot of time in the gym, pool, jacuzzi, sauna and steam room, on the... More

Was this review helpful? Yes
Questions? Get answers from hotel staff and past guests. Ask a question
Owners: What's your side of the story?
Register now for free — and start getting automatic notification of new reviews, responding to traveler feedback, adding new photos to your listing and much more.
Manage your listing

Been to Hempstead House? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Hempstead House

Address: London Road, Bapchild ME9 9PP, England
Location: United Kingdom > England > Kent > Bapchild
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Hempstead House 3*
Number of rooms: 34
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hotels.com, Expedia, Priceline, Travelocity, Hotel.de, Odigeo and Tingo so you can book your Hempstead House reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Hempstead House Hotel Sittingbourne
Hempstead Hotel Sittingbourne

36 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (25)
Viewed
Hotel & grounds (4)
Viewed
Room/suite (7)
Viewed
Dining (1)
Viewed
Business center/function rooms (1)
Viewed
Pool/beach area (1)
Viewed
View from room (1)
Viewed
Other (10)

Management photos: Courtesy of the property manager

Viewed
All management photos (12)
Viewed
Business center/function rooms (1)
Viewed
Hotel & grounds (3)
Viewed
Room/suite (4)
Viewed
Other (4)
Hotels you might also like...
Check In Check Out
Price Your Stay