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All 1 Matfen hotels

Matfen Hall

4.0 of 5 Hotel   |   Matfen, near Newcastle-upon-Tyne, Matfen NE20 0RH, England
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84%
Ranked #1 of 1 hotels in Matfen
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed yesterday
Bellringer2014 Taunton, United Kingdom
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812 people have reviewed this hotel

Traveler rating
    493
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (184)
Date | Rating
  • English first
  • Norwegian first
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English first
Taunton, United Kingdom
Reviewer
5 reviews 5 reviews
5 hotel reviews
4 of 5 stars Reviewed yesterday NEW

We stayed here overnight on a road-trip and loved it - thank you for a great stay - thank you to Mark from the Shetland Isles (hotel porter) for being so friendly too. Beautiful food although the breakfast service could be improved. Room lovely but too hot - we couldn't open the windows widely enough so had to have the... More

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Newcastle upon Tyne, United Kingdom
1 review
5 of 5 stars Reviewed 2 days ago NEW

Another lovely stay at our favourite place. We like to go for our birthdays and wedding anniversary. From beginning to end of your stay you cannot fault it - room, refurbished spa, staff, food and location. We also have fond memories of our son's perfect wedding which was held there.

Was this review helpful? Yes 1
London, United Kingdom
Senior Contributor
34 reviews 34 reviews
11 hotel reviews
56 helpful votes 56 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

One of the most overused and debased terms to have slithered under the creaky not-so-antique door over the past couple of decades is ‘country house hotel’. Probably dating from the romantic end of the 1980s – Laura Ashley, fake parfumiers that were designed to make us think they originated in Covent garden in the 1770s, instead of California in the... More

Was this review helpful? Yes 4
BernieBloodworth, General Manager at Matfen Hall, responded to this review

Dear Guest It was lovely to read not only how much you enjoyed attending a wedding here at Matfen Hall, but also how much you appreciated our beautiful house and grounds - thank you! I will ensure your kind words are passed to all! We look forward to welcoming you back to Matfen Hall on many more occasions to come.... More

Newcastle upon Tyne, United Kingdom
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed 4 days ago NEW

Stayed here one night and was enough, rooms ok and hot no air conditioning. Reception staff very friendly as was the bar staff. Breakfast a total disaster. No coordination with the staff, buffet table empty of orange Juice for good 20 minutes, trying to catch the staff is a challenge. Table brimming full of dirty plates only staff came to... More

Was this review helpful? Yes 1
Newcastle
1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 5 days ago NEW

Spent last night here and couldn't believe the chaos there was when we went for breakfast. Arrived at 0925 and waited at entrance to dining room. 3 waiting staff walked past so we stopped the 3rd and she said they were full and told us to wait in the drawing room. On entering this it was full with around 20... More

Was this review helpful? Yes 2
BernieBloodworth, General Manager at Matfen Hall, responded to this review

Dear Guest Further to your review, following your recent visit to Matfen Hall, please accept my sincere apologies for your breakfast ‘experience’ on Sunday morning – I can assure you this is not the ‘norm’. Unfortunately, the vast majority of guests all arrived for breakfast within an exceptionally short period of time and we simply did not have the tables... More

Riding Mill, United Kingdom
Reviewer
4 reviews 4 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 1 week ago

I chose to have a spa/pampering day at a local hotel for my birthday. There are quite a few on offer and my husband drove us around Northumberland to let me decide which I would choose. I decided on the spa day at Matfen Hall and I was not disappointed. On arrival my daughter and I were welcomed with a... More

Was this review helpful? Yes 1
Coldstream, United Kingdom
1 review
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed 1 week ago

This used to be a favourite hotel..superb food and service and a lovely disposition in my beloved Northumberland. However, this hotel now has the proud distinction of making the highest charge in the UK for guests bringing dogs..£20 per night!... What is it about a dog in room that demands such an outrageous charge?...I could almost guarantee that no special... More

Was this review helpful? Yes 2
BernieBloodworth, General Manager at Matfen Hall, responded to this review

Dear Guest Thank you for your comments, following your recent stay at Matfen Hall. I was sorry to read you were unhappy with the charges incurred for your dog, however, unlike you and I, not all our guests are ‘dog lovers’ and therefore, our housekeeping department do provide a deep clean, after dogs have stayed in a room, to ensure... More

Chester-le-street
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago via mobile

Matfen Hall is the perfect place to get married. The hall and grounds are absolutely beautiful, you and your guests have a whole wing and a private garden to use as you wish. The staff were great, so friendly and helpful, nothing was too much trouble. Especially Victoria who helped us plan the wedding of our dreams and Peter who... More

Was this review helpful? Yes 1
Liverpool, United Kingdom
Senior Contributor
41 reviews 41 reviews
29 hotel reviews
41 helpful votes 41 helpful votes
4 of 5 stars Reviewed 1 week ago

My husband and I stayed here as part of a weekend exploring Hadrian's Wall. The hotel is simply lovely and restaurant was exceptional in the evening. The service was excellent too. Just a couple of things stopped it reaching five stars for me. Our room was beautifully decorated and spacious but, as it was located above the spa, it was... More

Was this review helpful? Yes 2
Sao Bartolomeu de Messines, Portugal
Senior Reviewer
10 reviews 10 reviews
8 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 1 week ago

Beautiful hotel. Excellent food and service. Very comfortable room. Altogether a very pleasant experience. We stayed for 2 nights as our silver wedding present from our children. Very attractive setting and conveniently placed for many local attractions. We visited Alnwick castle and gardens, Hadrian's wall, Holy Island and Bamburgh castle. A great trip.

Was this review helpful? Yes 1
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Additional Information about Matfen Hall

Address: Matfen, near Newcastle-upon-Tyne, Matfen NE20 0RH, England
Location: United Kingdom > England > Northumberland > Matfen
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Matfen Hall 4*
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Also Known As:
Matfen Hall Hotel Matfen
Matfen Hall Newcastle Upon Tyne
Matfen Hall Northumberland

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Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Class
Number of rooms
53

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