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Matfen Hall

Certificate of Excellence
Matfen, near Newcastle-upon-Tyne, Matfen NE20 0RH, England
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Best prices for: 1 room 1 guest
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Matfen Hall
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Matfen Hall
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1,024 reviews from our community

Traveler rating
    616
    250
    87
    50
    21
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136
577
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47
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (238)
Date | Rating
  • English first
  • Norwegian first
  • Portuguese first
  • Any
English first
  • All months
    (1024)
  • Mar-May only
    (272)
  • Jun-Aug only
    (232)
  • Sep-Nov only
    (263)
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    (257)
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Alnwick, United Kingdom
Senior Contributor
43 reviews 43 reviews
14 hotel reviews
45 helpful votes 45 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

My wife and I booked for afternoon tea , about an hours drive from our home in Alnwick Northumberland . When we walked out of the car park the first thing that greeted us were the absolutely fantastic greens and parkland for the golf course. We proceeded inside and were met by friendly staff and shown to our table in... More 

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BernardBloodworth, General Manager at Matfen Hall, responded to this review

Dear Guest, Thank you for taking the time to write a review. I am so pleased that you and your wife had a nice time when you joined us for afternoon tea in the drawing room. I will make sure I pass on your lovely comments about the ‘fantastic greens’ to our Greenkeepers, they continually work hard to keep up... More 

Contributor
12 reviews 12 reviews
4 of 5 stars Reviewed 2 days ago NEW

Thoroughly enjoyed our overnight visit with use of the spa and an enjoyable meal at the restaurant. Nice environment and friendly, welcoming staff. Our room was very big with lovely views over the gardens, every detail had been thought of, with everything that could be needed readily available. A lovely night away for us.

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Newcastle upon tyne
Senior Contributor
41 reviews 41 reviews
4 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed 1 week ago

had the great pleasure to bu invited to play matfen hall played the old nine and the new nine WOW what a great experience fantastic fairways and very quick greens the new nine was very good not as mature as the old 18 but well worth a visit

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Gateshead, United Kingdom
Reviewer
5 reviews 5 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago

As part of my 40th birthday celebrations, I chose Matfen Hall as the perfect location for a girls trip. The service I received from my very first enquiry was first class and continued thought the duration of our stay. There were lots of little touches which made my visit extra special. Everything was organised perfectly and gave me the chance... More 

Was this review helpful? Yes 1
BernardBloodworth, General Manager at Matfen Hall, responded to this review

Dear Guest, Happy belated 40th Birthday! I am so pleased to hear that you and your friends had a lovely time us with for your birthday celebrations. Thank you for choosing Matfen Hall as your venue to host these special celebrations. I am delighted you felt that the service was ‘first class’ standard and I look forward to welcoming you... More 

England
Top Contributor
77 reviews 77 reviews
25 hotel reviews
66 helpful votes 66 helpful votes
5 of 5 stars Reviewed 1 week ago

Just come back from an overnight stay which was a present from my daughter. When we arrived booked in very quickly and told our case would be taken to our room and to go and enjoy our time in the spa. Pool and jacuzzi were beautiful. Two of the beds had towels on and were like that for over an... More 

Was this review helpful? Yes 1
Gateshead
Top Contributor
145 reviews 145 reviews
29 hotel reviews
57 helpful votes 57 helpful votes
4 of 5 stars Reviewed 1 week ago

We visited as part of a conference last week and as usual the service was outstanding, the rooms comfortable and the food excellent. Only issue was the phones. I understand entirely that the phone signal was almost none existent out in Northumberland but was very disappointed at the very high landline costs when I needed to phone home for 3... More 

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DURHAM
Senior Contributor
22 reviews 22 reviews
8 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 2 weeks ago

The last time we stayed Matfen wasn't up to their usual standard, but have to say that is in the past!! As we love the place so much decided to give it another try, initially the email booking went a bit astray, however rang up and spoke to receptionist Lisa who very patiently addressed the issue and sorted our booking.... More 

Was this review helpful? Yes
BernardBloodworth, General Manager at Matfen Hall, responded to this review

Dear Guest, I am delighted to hear that you decided to give us another try and I can only apologise that you felt your previous visit was not up to our usual standard. Thank you for taking the time to return, I am pleased that this experience was a positive one for you. I will pass your lovely words onto... More 

Senior Reviewer
10 reviews 10 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago via mobile

Thank you Matfen, for the most amazing weekend at Matfen Hall. My wife and I were married there on the Sunday, with family arriving on the Friday. Every family and friend I spoke to ( there were over 30 staying, from babies to the elderly) had only positive comments about all aspects of the venue. Matfen Hall venue speaks for... More 

Was this review helpful? Yes 1
Newcastle upon Tyne, United Kingdom
Reviewer
3 reviews 3 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed 2 weeks ago

Booked Afternoon Tea to celebrate Daughters 18th Birthday having previously visited and enjoyed our experience. Unfortunately the Restaurant was booked for a private function.We were shown to 2 very low sofas in the lounge and when we said we did not wish to recline 2 chairs were found leaving my Mother and myself perching above my Daughter and Father .... More 

Was this review helpful? Yes 2
BernardBloodworth, General Manager at Matfen Hall, responded to this review

Dear Guest, I’m sorry to hear that your afternoon tea experience was not as great as your previous experience with us. Many of our guests prefer to and often request to sit in the Drawing Room for afternoon tea but I understand your frustration as the seating did not meet your personal requirements on this occasion. We are always looking... More 

Las Vegas, Nevada
Top Contributor
108 reviews 108 reviews
22 hotel reviews
178 helpful votes 178 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We were guests at a family function at Matfen Hall in late March of this year, I had seen the hall through the gaits before when I was a young man living in the north of England, but had never been inside the house or the extensive grounds, but on arrival I was very impressed! The hall is not quite... More 

Was this review helpful? Yes 1
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Amenities