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Ramada Encore Barnsley

3.0 of 5
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Whinby Road, Dodworth, Barnsley S75 3TX, England
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Ramada Encore Barnsley
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Ranked #2 of 3 Hotels in Dodworth
A recent review
3 of 5 stars reviewed 1 week ago
samuelbarber19
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302 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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    (79)
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Top Contributor
67 reviews 67 reviews
8 hotel reviews
21 helpful votes 21 helpful votes
3 of 5 stars Reviewed 1 week ago

I had several problems whilst at the hotel, one regarding the failure to remove certain items from the refuse of previous guests. The management however swiftly rectified this and apologised profusely. The staff are pleasant and a reasonable car park and breakfast available.

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UK
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 2 weeks ago

This is not a hotel. It's a special branch of hell. We booked this hotel for 3nights but checked out after the first night and moved to a better hotel. The staff here are extremely rude and unwelcoming. They spoke condescendingly to us and even though we had booked 3 rooms at a special to include children they claimed we... More 

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EncoreBarnsley, General Manager at Ramada Encore Barnsley, responded to this review

Thank you for taking the time to review our hotel. I am sorry you did not enjoy your stay with us, I have discussed with my reception team and looked into your booking on the Booking.com web site. The reservation you made did state 2 adults in each of your three rooms booked and double rooms only without an extra... More 

Basildon, United Kingdom
Senior Contributor
39 reviews 39 reviews
3 hotel reviews
7 helpful votes 7 helpful votes
1 of 5 stars Reviewed 2 weeks ago

Although the reviews we read did not paint this site in a good light but we thought we would given the hotel a chance as we had stayed in venues that had poor reviews but we're good but the poor reviews are all in order here The staff are rude and not professionals in any way wen we checked in... More 

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EncoreBarnsley, General Manager at Ramada Encore Barnsley, responded to this review

Thank you for your time to write a review of our hotel. I am sorry we missed your extra bed request for your room. The single sofa beds in the room are currently being replaced together with the bed's as we will become an Ibis Style in the next six months, and I am sorry you did not have a... More 

London
Top Contributor
55 reviews 55 reviews
18 hotel reviews
25 helpful votes 25 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Just had a 5 night stay with 10 other people and found the hotel to be clean and with plenty of parking . Generally the staff were very helpful except for the man and lady on reception the first few nights. Everyone felt the same that they were very abrupt with any requests and when we tried to get a... More 

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Darley Dale, United Kingdom
Senior Contributor
31 reviews 31 reviews
10 hotel reviews
17 helpful votes 17 helpful votes
3 of 5 stars Reviewed 3 weeks ago

The Ramada Encore is only about 100 yards from the M1, right by Junction 37. Given how close it is, I was pleasantly surprised by the lack of traffic noise. My room was facing south, with the motorway to the east. I don't know what star rating the hotel claims for itself, but I'd give it 3 stars. Everything was... More 

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Newcastle upon Tyne, United Kingdom
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

Rooms were nice and clean. Staff were all lovely. Breakfast was SCRUMMY!!!! Stayed there for 5 nights. Was a bit surprised that there was no carpets in my room, and no bath, but the shower was fine, and the room was clean and quiet. The staff were so helpful and so friendly. What more could you want!

Was this review helpful? Yes 1
Newcastle upon Tyne
Senior Contributor
26 reviews 26 reviews
7 hotel reviews
48 helpful votes 48 helpful votes
2 of 5 stars Reviewed 3 weeks ago

Ordered some food at 19:15, absolutely ravenous after having drinks over the road in The Toby. Oh, we have a coach party, we can't serve anyone else I was told! I put it to the receptionist that although they have a coach party they also have a number of hotel guests for which they need to fukfill the services advertised... More 

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Bournemouth, United Kingdom
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 4 weeks ago

Are Group 4 running this hotel? if not I suggest they send their prison officers to the Ramada for training, it will certainly cut down the reoffending, I won't go back! "The staff" were weird, unfriendly and when you approached them you felt you were intruding on their furtive whisperings. One of the receptionists tried to smile but failed miserably,... More 

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EncoreBarnsley, General Manager at Ramada Encore Barnsley, responded to this review

Thank you for taking the time to review our hotel. We are so disappointed we let you down. Have passed on all your comments regarding the staff, unsure when you stayed and why your stay was so bad, however your feedback will be discussed in all departments. Thank you again for your feedback, would have liked to discuss with you... More 

Barnsley, United Kingdom
Contributor
14 reviews 14 reviews
5 hotel reviews
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed March 8, 2015

This review is on behalf of my parents who stayed here the last 2 nights . Although my husband and I did join them for dinner in "the hub" last night (sat 7th March) . My parents said the beds were far too low but the hotel was clean . Reception was bright and clean but as others have said... More 

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EncoreBarnsley, General Manager at Ramada Encore Barnsley, responded to this review

Thank you for taking the time to review our hotel. You will be pleased to know we are in the process of a full refurbishment, New Beds, 32" Tv's WiFi throughout the hotel. The ground floor is also being refurbished. This will all be completed by September 2015 when we will become an Ibis Styles hotel. Thank you again for... More 

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