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George Hotel

Swan Square, Burslem, Stoke-on-Trent ST6 2AE, England (Formerly Swallow)
Hotel amenities
George Hotel
Best prices for: 1 room 1 guest
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Ranked #1 of 1 Hotels in Burslem
A recent review
5 of 5 stars reviewed 4 weeks ago
miaha002
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160 reviews from our community

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Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (26)
Date | Rating
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United Kingdom
1 review
1 of 5 stars Reviewed 3 weeks ago

well what can i say.. from a long wait waiting to be checked in whilst receptionist talking out of the reception area to what i assume was the kitchen team, to getting my key to a dirty linen room, That looked like someone wiped there backside on the towel. For £65 I will not be going back to this hotel... More 

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2 reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 3 weeks ago via mobile

I have stayed at The George for the best part of 5 years. The demise in the last 12 months has been shocking. My latest stay was the last straw. From receptionists who are more concerned about your private life, to an owner who obviously doesnt care about the state of his rooms and is more concerned on saving money... More 

Was this review helpful? Yes 2
2 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Seemed like a decent place to stay friendly staff and nice rooms. The hotel looked very clean and the room service is very quick and communication is eat. The town the hotel was in, isn't very nice, there are many drunks and loud mouths at night but there ate msny redtaurants and pubs nearby! Overall I would recommending it to... More 

Was this review helpful? Yes 1
Loughborough, United Kingdom
Senior Reviewer
9 reviews 9 reviews
8 hotel reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Four of us stayed here for three nights in December. In its day the George was clearly the place to stay in the north Potteries - very grand, spacious, with every conceivable amenity. Now it is somewhat jaded; considerable investment would be required to return it to its former glory. That said, we found our rooms comfortable and the breakfasts... More 

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Top Contributor
139 reviews 139 reviews
106 hotel reviews
87 helpful votes 87 helpful votes
3 of 5 stars Reviewed February 19, 2015

A very small carpark not really suitable for vans, but there is parking on the road which is a £1 after 6pm. Receptionist was ok, told me mostly what I needed to know. The room was okay two single beds put together to make a large bed which was still comfortable enough ,though it did take most of the room... More 

Was this review helpful? Yes 1
Staffordshire
Reviewer
3 reviews 3 reviews
6 helpful votes 6 helpful votes
1 of 5 stars Reviewed January 30, 2015

My friends and I booked our Christmas party here, it was disappointing to say the least. We ordered a bottle of white wine, which was warm. We asked for an ice bucket but it was just cold water. We sat down for our meal at 8pm but the starters did not arrive for another 40 minutes, by which time some... More 

Was this review helpful? Yes 4
Newcastle upon Tyne, United Kingdom
Senior Reviewer
10 reviews 10 reviews
3 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed January 14, 2015 via mobile

I had to find a place too stay at late notice for 3 people. The hotel was reasonable and near where we needed. The hotel looks nice from the outside and we arrived around 9.30 and there was space still in the carpark. Staff were friendly even though they gave us the wrong room key. The decor is dated and... More 

Was this review helpful? Yes 1
Kent
Contributor
19 reviews 19 reviews
16 hotel reviews
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed January 8, 2015

We stayed here for one night on New Year's Eve. The room we had was quite small, although the bathroom was a fair size. The room décor and furnishings were very dated but it was all very clean and the bed was very comfortable. Every time we used the taps or shower for hot water there was a dreadful banging... More 

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Contributor
16 reviews 16 reviews
12 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed January 4, 2015

I stayed here for one night during a business trip. The Hotel like the area is run down surrounded by the famous old potteries, now all closed. The Hotel looked as if once it was quite grand and quaint. Just needs a little refurbishment. My room was huge and clean, the staff friendly and welcoming and the bar was perfect... More 

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Stoke-on-Trent, United Kingdom
1 review
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed December 19, 2014

We had a booking for 15 people at one of the Christmas dinner parties for which we paid £30 per person. Every member of our party was unhappy with the food. We have written to the hotel to complain and have received no response at all With regards to the starters the King Prawn and Pineapple Cocktail had no dressing... More 

Was this review helpful? Yes 3
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