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George Hotel

Swan Square, Burslem, Stoke-on-Trent ST6 2AE, England (Formerly Swallow)
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George Hotel
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Ranked #1 of 1 Hotels in Burslem
A recent review
5 of 5 stars reviewed 3 weeks ago
lynn b Stoke-on-Trent, United Kingdom
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Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (29)
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English first
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    (40)
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    (60)
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    (49)
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    (26)
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Ashington, United Kingdom
2 reviews
1 of 5 stars Reviewed 1 week ago

Booked this hotel through Super break and all i can say is i will never book again with them if this is there standards, it can not be classed as a hotel rather it should be titled Doss house, if you can imagine the most horrible dirtiest place you have ever been, double it and you wont even be close,... More 

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Stoke-on-Trent, United Kingdom
Level Contributor
9 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed 3 weeks ago

my daughter held her complete wedding here on 4/7/2015 everything was just perfect the hot meal in the day which was hot when served when catering for 79 people is a big task on its own was first class and buffet in the evening was very good and u get good value for money we had it in the ballroom... More 

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London, United Kingdom
Level Contributor
57 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
4 of 5 stars Reviewed 3 weeks ago

I'm not sure why my experience was so different to some of the negative reviews below but I was very impressed with the facilities and service I received at the George Hotel. I was only here one night on a business trip and everything went rather smoothly - clean room (rather dated look to the whole place, but everything clean... More 

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Walsall, United Kingdom
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
3 of 5 stars Reviewed June 17, 2015

Stayed for business mid week , food in bar ok had the steak asked if wanted pepper sauce only to be told chef was out of cream. Bar was quiet not well stocked 3 largers ran out throught evening . Good nights sleep but room was dated. Breakfast coffee cold had been made for some time , egg burned ,... More 

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2 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
2 of 5 stars Reviewed June 16, 2015

Well on first impression looked lovely but as we walked to our room there were threadbare carpets. We have stayed in many hotels and the bed was the worst one we have ever slept in you could feel the springs every time you moved. Breakfast was okay but the service was not we waited for several minutes before anyone came... More 

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Travelers are raving about these Burslem hotels

Dartford, United Kingdom
Level Contributor
146 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 63 helpful votes
3 of 5 stars Reviewed June 8, 2015

I stayed here to visit my partner who was working away from home here. The breakfast was not free as it states above here, my bed was to hard which i didnt complain about as i was only staying one night, however the staff were all really nice and helpful and they opened the bar up after closing time which... More 

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2 reviews
common_n_hotel_reviews_1bd8 9 helpful votes
1 of 5 stars Reviewed May 10, 2015

Needs demolishing, decorated during world war 2 and serving food that looks like it might have been sitting on the side since then. AVOID AT ALL COSTS. DISGUSTING had a burger that tasted worse than horsemeat and my wife had carbonara that looked like scrambled eggs. Staff were very helpful but this hotel is well passed its sell by date.

Was this review helpful? Yes 5
London, United Kingdom
1 review
common_n_hotel_reviews_1bd8 7 helpful votes
1 of 5 stars Reviewed May 6, 2015

probaly the worst hotel room i have ever stayed in on the 2nd 05 2015 ,smelt damp -no heating -hairdryer not working-the toilet stank like eggs -2x light bulbs not working-ripped carpet-really noisey toilet fan-bathroom lino rippled .......drafty windows............ it was room 103 yuk +no parking for us

Was this review helpful? Yes 7
London, United Kingdom
Level Contributor
26 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
3 of 5 stars Reviewed May 3, 2015

I wasn't expecting much from The George, I have chosen it because I needed something very close to Port Vale Football Ground and this was within very short walking distance. Upon arrival I was greeted by a very friendly receptionist, who was very professional and helpful. I was however a bit disappointed by my room. I didn't expect 5* by... More 

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Stoke-on-Trent, United Kingdom
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed April 21, 2015

I visited with my partner for lunch on Sunday 19th April. we were greeted by a friendly waiter, who showed us to our table and explained we go to the bar to get drinks and pay for the carvery. Service in the bar was quick and efficient. We were served at the carvery by a friendly Chef who was carving... More 

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Aaron7007, Manager at George Hotel, responded to this review

Thank You for your review I have read your comments and I have spoke with the member of staff in question with the issue raised. I look forward to seeing you again in the Future Aaron Colclough Manager More 

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