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All 3 Lagoi hotels

Nirwana Gardens - Nirwana Resort Hotel

4.0 of 5 Hotel   |   Jalan Panglima Pantar | Bintan Resorts, Bintan Island, Lagoi, Riau Islands Province 29155, Indonesia
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608 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (108)
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English first
Helsinki, Finland
Contributor
11 reviews 11 reviews
11 hotel reviews
15 helpful votes 15 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

We stayed in Deluxe Premier room which was just renovated and looked just like in those hotel pictures: http://resort.nirwanagardens.com/deluxe-premier. The room was very nice, decorated with modern and classic Asian style. Everything was extremely clean. I heard that some of the rooms were unrenovated and not so clean back then. I’m not sure are those renovated by now. Pool area... More

Was this review helpful? Yes 1
delhi
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed 6 days ago NEW

This is our third time in Bintan in last 8 years. Here are some of my observations: 1. The rooms are very dated. There were all kinds of insects, lizards and mosquitos and other bugs. The kids had a hard time sleeping. 2. The swimming pool has natural rocks as part of the pool which has lots of green algae.... More

Was this review helpful? Yes 1

Travelers are raving about these Lagoi hotels

Sydney, Australia
Contributor
17 reviews 17 reviews
14 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 1 week ago

I stayed at Nirwana Gardens Resort for 2 nights in a Deluxe Premier Room which was great. The room itself is spacious, clean with fresh decor and a modern bathroom. The highlight of the stay would definitely be the friendliness of staff and level of service provided. Nirwana Gardens staff truly care about their guest and it shows in their... More

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Singapore, Singapore
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 1 week ago

We booked a standard room for a short getaway of two days one night. We took the morning ferry and arrive at 10.30am in the morning. They provided an option to upgrade at a cost of $60 to check in immediately. We declined the offer. Afterwhich then they reduce the price to $50. The upgrade includes a sea view room.... More

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Perth, Australia
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago

After reading some reviews prior to my trip I went into this hotel with an open mind as there had been so many mixed reviews but I was amazed! Upon arrival we were greeted by staff who were very friendly and helpful. The hotel pool was astonishing! Very well kept, clean and with a perfect view out over the ocean.... More

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Perth
Reviewer
4 reviews 4 reviews
3 hotel reviews
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed 1 week ago

Our family of five stayed at Nirwana Gardens over New Year's for six nights. We were disappointed on arrival to find no welcoming dance or drink as we entered the main foyer like we were expecting. Had the camera ready too! During our stay we witnessed the routine often when new guests arrived, so not sure why our group missed... More

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Gdansk, Poland
Top Contributor
215 reviews 215 reviews
95 hotel reviews
165 helpful votes 165 helpful votes
2 of 5 stars Reviewed 2 weeks ago

The resort is very nice located on Bintan Island in the secured touristic zone. has direct access to incredibly beautiful beach. place is very quiet and You can have a great rest there. But: food is really aweful - You have variety of food at breakfast time but in real nothing to eat. But the worst thing is that You... More

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Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

I stayed there for 4 days and i felt great. The staffs's attitude were excellent, the surrounding view were awesome. At day one i thought it was boring cos' there aren't anything around to see, and the local market is miles away from the resort but i found variety of things to keep myself occupied there. We hired a golf... More

Was this review helpful? Yes 1
Singapore, Singapore
Top Contributor
62 reviews 62 reviews
49 hotel reviews
86 helpful votes 86 helpful votes
3 of 5 stars Reviewed 4 weeks ago via mobile

Basic resort looks like it was build in the 60's. Clean and lovely location on the beach. Everything is priced in Singapore $ and expensive by Indonesia standards. Helpful staff. Wouldn't pay full price and certainly only grade it at 3* at best.

Was this review helpful? Yes 1
NirwanaGardens, Management Team at Nirwana Gardens - Nirwana Resort Hotel, responded to this review

Hi urbandivaLondon, Warm Greetings from Nirwana Gardens! Thank you for taking the time to write a review on your recent stay with us. We have taken note of your feedback on the prices at the resort and the overall exterior, and will share your concerns with our Management to review and improve on. We are pleased to inform that we... More

Singapore, Singapore
2 reviews
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed 5 weeks ago

The experience for my wife and I can clearly be summed up as a hotel with the “hardware” but lacking sufficient “software”. We stayed 3 days 2 nights. Even though we enjoyed various activities offered by the resort and the surroundings/layout/infrastructure offered a relaxing and rejuvenating feel as desired, service was a clear problem. Pros: - Infrastructure – great pool,... More

Was this review helpful? Yes 3
NirwanaGardens, Management Team at Nirwana Gardens - Nirwana Resort Hotel, responded to this review

Hi Globetrotter0305, Warm Greetings from Nirwana Gardens! Thank you for writing a review on your recent stay with us. Please accept our sincere apologies for the lapses in service and the unpleasant experiences during your stay. We are committed to serving with extra (s)miles, and agree that the certain lapses you had encountered are unacceptable. We have taken note of... More

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Additional Information about Nirwana Gardens - Nirwana Resort Hotel

Address: Jalan Panglima Pantar | Bintan Resorts, Bintan Island, Lagoi, Riau Islands Province 29155, Indonesia
Location: Indonesia > Riau Islands Province > Riau Archipelago > Bintan Island > Lagoi
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Nirwana Gardens - Nirwana Resort Hotel 4*
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Also Known As:
Nirwana Gardens - Nirwana Hotel Lagoi
Nirwana Hotel Lagoi
Nirwana Gardens - Nirwana Resort Hotel Bintan Island/Lagoi

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Amenities

Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool
Hotel Class
Official Description (provided by the hotel)
Cheery Family Hotel. Our unique blend of sunny Mediterranean spirit and warm Indonesian hospitality will make you feel more than welcomed here. In fact, with something to do for everyone in the family, you are assured of a great time in this sunny, cheery paradise! This family hotel offers 245 rooms & suites catering to every budget and need, offering breathtaking ocean, pool or garden views. The rooms are spacious and fully furnished with modern amenities for your comfort. ... more   less 
Number of rooms
245

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