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Bintan Lagoon Resort

4.0 of 5 Jalan Indera Segara site A12 | Bintan Utara, Lagoi, Riau Islands Province 29155, Indonesia
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Bintan Lagoon Resort
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Bintan Lagoon Resort
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1,332 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (279)
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There are newer reviews for Bintan Lagoon Resort
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New York
Top Contributor
60 reviews 60 reviews
31 hotel reviews
32 helpful votes 32 helpful votes
4 of 5 stars Reviewed July 29, 2012

Just returned from a 2 night stay at this resort and we had a geat time. Very big resort (I think the largest on Bintan) and the highlights for us were the swimming pools (for kids try the one nearest the East Wing and Leisure Center) and the beach. The staff at this resort is great and super friendly. The... More

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Hong Kong
Contributor
15 reviews 15 reviews
13 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed July 27, 2012

Had a one night stay at this resort. The place was huge, had a room with 2 beds and a balcony overlooking the greenery area,pool and some sea view..the pools were great they had 2 huge pools, the beach was alright, quite nice powdery sand..room was cleaned and well maintained. Only problem was if you wanted to eat your only... More

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Sydney, Australia
Top Contributor
100 reviews 100 reviews
58 hotel reviews
120 helpful votes 120 helpful votes
5 of 5 stars Reviewed July 24, 2012

The new ferry has started in July and it's great. No need to get the shuttle bus anymore. The ferry takes about an hour from Tanah Merah jetty in Singapore (near the airport) to the new hotel jetty where immigration is done upon arrival. So easy to get there now from Singapore. We had a lovely time. It's an impressive... More

Was this review helpful? Yes 3
Taiwan
Top Contributor
52 reviews 52 reviews
33 hotel reviews
55 helpful votes 55 helpful votes
3 of 5 stars Reviewed July 24, 2012

Resort is aged and in a state of neglect. Whole of Bintan gives off the feel of glory days gone by. You just need to ride the rickety, old Bintan Lagoon transfer bus from the ferry terminal to the hotel to get an overall impression. Rooms and service are saving graces. Kopi-O cafe is what seriously needs an overhaul from... More

Was this review helpful? Yes 4
BLR_Manager, Public Relations Manager at Bintan Lagoon Resort, responded to this review

Dear Guest, Thank you for taking the time in sharing your feedback on this platform. We would like to bring to your notice that we now have a direct ferry service to our resort’s doorstep which will save you the hassle of taking bus transfers. Regarding price of drinks, Bintan as an island imports beverages from Singapore. However, we still... More

Singapore, Singapore
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed July 23, 2012

A Nice weekend getaway! Especially for the Golf Lovers and the Beach View! But the resort is poorly maintained and everything is pretty expensive. Especially the SPA. We had booked a Seaview room, however the staff incharge said its a a sea facing room and not sea view. This is the first of its kind i came across such explanations.

Was this review helpful? Yes 2
BLR_Manager, Public Relations Manager at Bintan Lagoon Resort, responded to this review

Dear Guest, Thank you for taking the time in sharing your feedback on this platform. We are glad that you have enjoyed your stay at our resort and thank you for complimenting us on our golf course and our beach. Our Spa prices prices are, if not lower, on par with what other five star resorts in Bintan charge. We... More

United Kingdom
Top Contributor
121 reviews 121 reviews
25 hotel reviews
80 helpful votes 80 helpful votes
3 of 5 stars Reviewed July 22, 2012

Pricey resort, but not bad a place to get away from the city for 2-3 days. Although the place is a bit out-dated and not very well maintained, but overall impression is ok. Both service and room were ok, and my youngest daughter loved to dance on the raised platform in room. The pool was good and we had an... More

Was this review helpful? Yes 1
BLR_Manager, Public Relations Manager at Bintan Lagoon Resort, responded to this review

Dear Guest, Thank you for taking the time in sharing your feedback on this platform. With regards to F&B outlets, we have a range of 11 dining options. We are glad that you have enjoyed your stay at our resort and thank you for complimenting us on our pool and spa services. Thank you for sharing with us your experience... More

Perth, Australia
1 review
7 helpful votes 7 helpful votes
1 of 5 stars Reviewed July 22, 2012

Travelled from Perth to Singapore (4 days) and, on the recommendation of the travel agent, booked 4 days at his resort. Totally unimpressed. As another reviewer has stated it was a case of "capitive indenture". The meal prices at the resort are exorbitant $38 an adult ++ (10% service charge and 10% GST) and $20 for a child (++). So... More

Was this review helpful? Yes 7
BLR_Manager, Public Relations Manager at Bintan Lagoon Resort, responded to this review

Dear Guest, Thank you for taking the time in sharing your feedback on this platform. We would like to bring to your notice that Bintan as an island imports the food ingredients & beverages from Singapore. However, we still strive to keep the prices of the food lower, and standards similar to what guests find in Singapore. Furthermore, our prices... More

Travelers are raving about these Lagoi hotels

Singapore, Singapore
Senior Contributor
21 reviews 21 reviews
12 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed July 21, 2012

Rooms are pretty well maintained. Toilet could have been cleaned better. Pool bar was nice and pinacolads are really nice! Recommend getting Malar Tikar spa to pick you up from the resort. It's at pasar Oleh Oleh. Breakfast was a buffet and there was a good spread. Overall, a good place to spend with girlfriends over a weekend and it's... More

Was this review helpful? Yes
BLR_Manager, Public Relations Manager at Bintan Lagoon Resort, responded to this review

Dear Guest, Thank you for taking the time in sharing your feedback on this platform. It gives us great pleasure to hear that you have enjoyed your stay at our resort. We look forward to welcoming you again at our resort. Thank you. More

Singapore, Singapore
Reviewer
4 reviews 4 reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed July 17, 2012

Decided to try bintan lagoon resort since i have not stayed there before. have stayed in the other resorts in bintan before ie. nirwana, mayang sari, angsana, banyan tree...it was an 'okay' stay...a bit disappointing. good points - lots of space, with pool, beach & gardens .... rice restaurant by the beach is the only thing i enjoyed at the... More

Was this review helpful? Yes 4
BLR_Manager, Public Relations Manager at Bintan Lagoon Resort, responded to this review

Dear Guest, Thank you for taking the time in sharing your feedback on this platform. We are disappointed to learn that we have not been able to make your stay a pleasant one. Please be informed that charges of our Wifi are, if not lower, reasonable and on par with what other five star resorts in Bintan charge. Your comments... More

Singapore, Singapore
Senior Contributor
36 reviews 36 reviews
26 hotel reviews
52 helpful votes 52 helpful votes
1 of 5 stars Reviewed July 16, 2012

Pros: lots of space in the pool villa. Private pool. First row to the beach. Relaxing massage by the beach. Buggy rides. Cons: 80s decorations & furniture, loos & kitchen equipment not working properly, hard beds and limited free activities.

Was this review helpful? Yes 6
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Hotel Summarization (Beta)

What travelers say

  • Swimming pool(17)
  • Golf course(13)
  • Ferry terminal(12)
  • Room service(7)
  • Very nice(6)
  • Water sport(4)
  • Japanese restaurant(4)
  • Buffet breakfast(3)
  • Sea view(3)
  • Pasar oleh oleh(3)

Additional Information about Bintan Lagoon Resort

Address: Jalan Indera Segara site A12 | Bintan Utara, Lagoi, Riau Islands Province 29155, Indonesia
Location: Indonesia > Riau Islands Province > Riau Archipelago > Bintan Island > Lagoi
Price Range (Based on Average Rates): $
Hotel Class:4 star — Bintan Lagoon Resort 4*
Number of rooms: 470
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Also Known As:
Bintan Lagoon Hotel Lagoi
Bintan Lagoon Resort Bintan Island/Lagoi

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