We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Bintan Lagoon Resort

4.0 of 5 Jalan Indera Segara site A12 | Bintan Utara, Lagoi, Riau Islands Province 29155, Indonesia
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 9 more sites!
Bintan Lagoon Resort
Professional photos View all
Browse nearby
Bintan Lagoon Resort
Write a Review

1,418 reviews from our community

Traveler rating
    253
    546
    356
    148
    115
See reviews for
449
433
42
52
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (292)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Korean first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
  • All months
    (1418)
  • Mar-May only
    (343)
  • Jun-Aug only
    (343)
  • Sep-Nov only
    (356)
  • Dec-Feb only
    (376)
All months
london
Senior Contributor
26 reviews 26 reviews
16 hotel reviews
28 helpful votes 28 helpful votes
3 of 5 stars Reviewed today NEW

Great pool areas and lovely location. Friendly staff and clean rooms. Those are the good points. Dated buildings, poor room amenities (no hot water in the mornings, tatty threadbare towels) poor food choice around the pools (pizza, fish and chips , chicken wings etc but thats about it) other restaurants are also overpriced with expensive drinks (did have a lovely... More 

Was this review helpful? Yes
1 review
5 of 5 stars Reviewed yesterday NEW via mobile

A wonderful resort with plenty to do. I was travelling on my own and spent three days at the resort. I had plenty of relaxing poolside time and also could fit in some activities and tours of the island. The staff are extremely helpful. A special mention goes to a fellow by the name of Askandar. He was extremely helpful... More 

Was this review helpful? Yes
Singapore, Singapore
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed yesterday NEW

I have been to this place for 3 days, stayed in a villa. Nice location, with almost all the amenities to enjoy your holiday with your family. The hotel is 20 mins distance for the ferry terminal and the drive is good. The staff are courteous and were there everytime. There are some limitations in swimming pool timings (available only... More 

Was this review helpful? Yes
Warrington, United Kingdom
Reviewer
3 reviews 3 reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

We've just come back from a 10 day holiday at the Bintan Lagoon resort. Though the setting was beautiful, the hotel was extremely run down. The manager informed the hotel had new owners who had a 2 year refurbishment plan in place which was good but no use to the people visiting now. This has been a nice hotel at... More 

Was this review helpful? Yes 3
Ottawa, Canada
1 review
5 of 5 stars Reviewed 4 days ago NEW

My wife and I, accompanied by our son, enjoyed a wonderful two night stay at the resort. All staff were courteous and efficient. The resort is beautiful and the room was spacious and well-appointed. The dining facilities provided a wide variety of well prepared food. Overall, we rate this resort as "excellent", would be happy to visit again and continue... More 

Review collected in partnership with this hotel

Was this review helpful? Yes
Mozaic H, Assistant Guest Relation Manager at Bintan Lagoon Resort, responded to this review

Dear Valued Guest, Thank you very much for the feedback. We are pleased that you had a memorable experience through our services, room, and dining options. We will be making more significant changes over the next few months in order to make our resort the true paradise that it is, only 45 minutes away from Singapore. We hope to see... More 

Singapore, Singapore
1 review
5 of 5 stars Reviewed 6 days ago NEW

Visited the place to celebrate my mother's bday. The room quite spacious and have great view from the room. The staff were friendly and always have the smile on their faces. The restaurant in front of the beach are very helpful in arranging a cake for my mother.

Was this review helpful? Yes
Mozaic H, Asst. Guest Relation Manager at Bintan Lagoon Resort, responded to this review

Dear Valued Guest Thank you very much for the feedback. We are pleased that you had a memorable experience through room and staffs, the most valuable day is your mother birthday celebration, Wishing her,Have a wonderful happy, healthy birthday and many more to come. We hope to see you very soon at our resort again. More 

Singapore, Singapore
Reviewer
5 reviews 5 reviews
5 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 6 days ago NEW

We just returned from a two-night stay at the resort in a deluxe, West Wing, ocean facing room. The room was unimpressive, but we enjoyed the resort. The room overall was clean but had a musty, moldy smelled that cleared a bit once we opened the door to the balcony. The lights were dim and the room is a bit... More 

Was this review helpful? Yes 1
Mozaic H, Assistant Guest Relation Manager at Bintan Lagoon Resort, responded to this review

Dear Valued Guest , Thank you very much for your review. We are grateful that you have taken the time to submit this as your opinion matters to us and helps us grow and serve you, our valued guest, better. We understand your concerns in relation to our deluxe rooms. Under new management, the resort is currently undergoing major changes... More 

New York, New York, United States
Reviewer
4 reviews 4 reviews
4 of 5 stars Reviewed 6 days ago NEW

I stayed 2 nights at the resort and could have stayed 4 more. Played golf the first day, beautiful courses, very well maintained and designed. The monkeys on the fairway were an added Bonus. There are 2 large pools at the resort, both serviced by lovely waiting staff eager to please, and a good variety of food. The restaurants are... More 

Was this review helpful? Yes
Singapore, Singapore
2 reviews
4 of 5 stars Reviewed 1 week ago

for summer break we wanted to go somewhere relaxing as a whole family and we were not disappointed when we when to bintan lagoon resort in Indonesia. We went from singapore to bintan on a ferry. When you exit the ferry station it goes straight to the resort, which is really convenient. the staff drove us to the main lobby... More 

Was this review helpful? Yes
Singapore, Singapore
Reviewer
5 reviews 5 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 1 week ago

the sea view room is great. the food served during breakfast & dinner buffet were amazing. A lot of choices of seafood and drinks. swimming pool is quite unique and the hotel provides some games near the beach.

Was this review helpful? Yes
Mozaic H, Assistant Guest Relation Manager at Bintan Lagoon Resort, responded to this review

Dear Valued Guest, Thank you very much for the feedback. We are pleased that you had a memorable experience through our sea view room, beach, activities and dining options. We will be making more significant changes over the next few months in order to make our resort the true paradise that it is, only 45 minutes away from Singapore. We... More 

Questions? Get answers from hotel staff and past guests. Ask a question
Owners: What's your side of the story?
Register now for free — and start getting automatic notification of new reviews, responding to traveler feedback, adding new photos to your listing and much more.
Manage your listing

Been to Bintan Lagoon Resort? Share your experiences!

Write a Review Add Photos & Videos

Hotel Summarization (Beta)

What travelers say

  • Swimming pool(17)
  • Golf course(13)
  • Ferry terminal(12)
  • Room service(7)
  • Very nice(6)
  • Water sport(4)
  • Japanese restaurant(4)
  • Buffet breakfast(3)
  • Pasar oleh oleh(3)
  • Sea view(3)

Additional Information about Bintan Lagoon Resort

Address: Jalan Indera Segara site A12 | Bintan Utara, Lagoi, Riau Islands Province 29155, Indonesia
Location: Indonesia > Riau Islands Province > Riau Archipelago > Bintan Island > Lagoi
Price Range (Based on Average Rates): $
Hotel Class:4 star — Bintan Lagoon Resort 4*
Number of rooms: 470
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Hotels.com, Priceline, Cheap Tickets, HotelTravel.com, Despegar.com, Asiatravel.com Holdings, Agoda, TripOnline SA, Odigeo and Tingo so you can book your Bintan Lagoon Resort reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Bintan Lagoon Hotel Lagoi
Bintan Lagoon Resort Bintan Island/Lagoi
Hotel Style:
#3 Luxury Hotel in Lagoi
#3 On the Beach Hotel in Lagoi
#3 Spa Hotel in Lagoi

1,126 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (1087)
Viewed
Pool/beach area (238)
Viewed
Family/play areas (9)
Viewed
Hotel & grounds (190)
Viewed
Bathroom (33)
Viewed
Room/suite (212)
Viewed
View from room (28)
Viewed
Dining (85)
Viewed
Business center/function rooms (3)
Viewed
1:36
Videos (1)
Viewed
Other (288)

Management photos: Courtesy of the property manager

Viewed
All management photos (39)
Viewed
Dining (10)
Viewed
Hotel & grounds (8)
Viewed
Room/suite (3)
Viewed
Family/play areas (8)
Viewed
Pool/beach area (5)
Viewed
Bathroom (1)
Viewed
Other (4)
Hotels you might also like...
Check In Check Out
Price Your Stay