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Nirwana Gardens - Indra Maya Pool Villas

Jalan Panglima Pantar | Bintan Resorts, Bintan Island, Lagoi, Riau Islands Province 29155, Indonesia
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Nirwana Gardens - Indra Maya Pool Villas
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5 of 5 stars reviewed 1 week ago
nick_foo90 Singapore, Singapore
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70 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Singapore, Singapore
Reviewer
3 reviews 3 reviews
3 hotel reviews
5 of 5 stars Reviewed 1 week ago

took a 1 hour ferry ride from singapore to the bandar bentan telani (BBT) ferry terminal in bintan and was immediately greeted by the friendly staff from the resort who were there to pick us up. the villa that i rented was spacious, even though there were eight of us adults. three bedrooms, a kitchen, a sizeable living room and... More 

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Singapore, Singapore
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed April 1, 2015

The stay was generally good except for a little episode whereby the management has to resolve with their staff. Beyond that, all the staff that we had the chance to interact with made all the difference.They tried to minimized the inconvenience and discomfort. Most importantly, they respond to feedback and email promptly. While the facilities are generally old, they are... More 

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Singapore, Singapore
Senior Contributor
21 reviews 21 reviews
3 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed March 10, 2015

Had a 3 night stay on the Nirwana resort in a 2 bedroom villa Indra Maya Villa. 2 things stick in the memory , the friendliness and helpfulness of the staff , without exception, and that the Villa was spotless. Hotel organised a private transfer to and from the ferry that was cheap and helpful Check in was easy and... More 

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Hobart, Australia
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed January 12, 2015

Over Christmas/New Year we holidayed in Singapore, then caught the Ferry to Bintan. I must admit I was a little worried by the reviews, they seemed very mixed, but wow, the place is great. We had a pool villa (whereby you have your own private pool) and a two bedroom villa. The villa's are extremely clean, the pool is spotless... More 

Was this review helpful? Yes 1
Singapore
Senior Contributor
32 reviews 32 reviews
11 hotel reviews
14 helpful votes 14 helpful votes
3 of 5 stars Reviewed January 9, 2015

just returned from a few days at Indra Maya Vilas at Nirwana Gardens Bintan Indonesia. the whole resort is very big and hilly hence golf buggies are provided for the Vilas to get about on. the Vilas are in a lovely location, with their own private pools. Two bedrooms three bathrooms and large lounge dining area. The decor and furnishings... More 

Was this review helpful? Yes 1
Singapore, Singapore
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed January 8, 2015

My family booked the 3 villa bedroom for our new year vacation. Was very impress with the exterior even before I enter the villa. I thought it was a single storey villa but our is a double storey villa. Because we have a 1 yr old toddler with us so the flight of stairs is a hazard for the toddler.... More 

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Singapore, Singapore
Contributor
16 reviews 16 reviews
11 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed December 16, 2014

Brought the family to Indra Maya Villa and had a fantabulous time. The service was great right from the start. From the friendly staff who assist us with the transfer at the terminal, frontdesk, informative staff who drove us from lobby to our villa, housekeeping right down to the restaurant crew. Everyone had a genuine smile on their face and... More 

Was this review helpful? Yes 1
Reviewer
4 reviews 4 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed November 4, 2014

we booked a 3 bedroom villa to celebrate our friend's birthday which was a few days before our trip. The 8 of us were looking forward to having a fun time out of the tiny island of Singapore we lived in. We had to pay $50 per pax for 2 of us as the hotel can only fit 6. 1.... More 

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NirwanaGardens, Management Team (Marketing Communications) at Nirwana Gardens - Indra Maya Pool Villas, responded to this review

Hi Lynda O, Warm Greetings from Nirwana Gardens and thank you for taking the time to write a review on your recent stay with us. We were very much troubled and concerned over the issues you had raised in your review and have escalated them directly to our General Manager and Resort Manager to investigate thoroughly. Some of the issues... More 

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Singapore, Singapore
Contributor
18 reviews 18 reviews
14 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed October 15, 2014

We live in Singapore right now and wanted to take my parents somewhere out of the city while visiting from Europe. For them having our own swimming pool was just priceless. Same goes for the complimentary buggy, as they are getting old, it was just so much easier to get around. People complained about the furnishing being dated. It may... More 

Was this review helpful? Yes 1
Senior Contributor
38 reviews 38 reviews
13 hotel reviews
29 helpful votes 29 helpful votes
3 of 5 stars Reviewed August 14, 2014

Stayed 1 night at this 3 bedroom Villa with my family of 5 adults and 1 toddler. The villa is huge with our private swimming pool. However, the furnishings are dated and in need of renovation to keep up with time. Villa also have a musty smell and the orange lighting used made the villa very dark. There is a... More 

Was this review helpful? Yes 4
NirwanaGardens, Management Team (Marketing Communications) at Nirwana Gardens - Indra Maya Pool Villas, responded to this review

Hi Charlene O, Warm Greetings from Nirwana Gardens! Thank you for taking the time to write a review on your recent stay with us. We were rather troubled to read your feedback and we apologize that your experience with us did not meet your expectations. We have escalated your feedback regarding the villa housekeeping and pricing to our Resort Manager... More 

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