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Hotel Heiden

Certificate of Excellence
Seeallee 8, Heiden 9410, Switzerland
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72 Reviews from our TripAdvisor Community

Traveler rating
    27
    31
    10
    2
    2
See reviews for
3
30
7
21
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (2)
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  • German first
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English first
  • All months
    (72)
  • Mar-May only
    (15)
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    (29)
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    (15)
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    (13)
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New York City, New York
Senior Contributor
36 reviews 36 reviews
19 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 1 week ago

We went there because we could make a special arrangement. So I cannot say anything about prices. my review is on the favourite side for the hotel because we were treatet at its best. First we had this special arrangement, then we booked when officially there was no more room left, but they could accommodate us anyway and then biggest... More 

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Melbourne, Australia
Top Contributor
259 reviews 259 reviews
86 hotel reviews
195 helpful votes 195 helpful votes
3 of 5 stars Reviewed April 12, 2015 via mobile

The staff is friendly and helpful. As the service in the restaurant. The food was good but not really exciting. Maybe the chef hasn't been in peak form (as the restaurant is rather well rated in the Gault Millau guide). The room was clean, average in size and modernness: a bit too expensive regarding what you get. Heiden is a... More 

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Sao Paulo, SP
Senior Contributor
31 reviews 31 reviews
15 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed November 9, 2014

A great spa hotel with an outstanding view to Contanz Lake! I spent only one night but the restaurant had a great service with very fancy service. The hotel remains using traditional keys giving and old fashion style.

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Irdning
Senior Contributor
44 reviews 44 reviews
29 hotel reviews
32 helpful votes 32 helpful votes
4 of 5 stars Reviewed February 5, 2014

We could stay 2 days at the Hotel Weiden, of course a nice Hotel, but for Businesstrips not the best. Many oderly people are there for recreation and Wellness, the area Weiden is really nice if you look for absolute SILENCE. The rooms in first floor were very warm inside, due to the heated wellness below, so you have to... More 

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Zurich, Switzerland
Senior Contributor
27 reviews 27 reviews
11 hotel reviews
26 helpful votes 26 helpful votes
4 of 5 stars Reviewed January 6, 2014

My wife and I headed off for a two day - recover from family Christmas - break. If you are expecting luxurious surroundings , sumptuous rooms you will be disappointed but if you want a classic swiss Kur Ort experience you will love it. The place is incredible clean and yes just a bit clinical. The spa is well appointed.... More 

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Montreux, Switzerland
Contributor
13 reviews 13 reviews
13 hotel reviews
50 helpful votes 50 helpful votes
1 of 5 stars Reviewed May 31, 2013

Imagine in your head, what images you think a cross between The Prisoner, a Dignitas Clinic and a sterile Heath Spa smelling of chlorine and light sulphur might conjure up in your head. Imagine the rooms, the ambience. Imagine your bedroom. And the sterility of it all. Even down to the staff. You have probably quite accurately imagined this place...... More 

Was this review helpful? Yes 3
hotel-heiden1, Manager at Hotel Heiden, responded to this review

Dear Sir We thank you for taking the time to evaluate our hotel. We very much regret that you did not enjoy your stay with us. Your criticism helps us improve our services. Allow us to adress some of the points of criticism: - You stayed in a room which was renovated in January 2013. (See our website.) - All... More 

Zurich, Switzerland
Top Contributor
128 reviews 128 reviews
118 hotel reviews
107 helpful votes 107 helpful votes
1 of 5 stars Reviewed May 23, 2012

Stayed there for one night at the occasion of a good friend's wedding in a nearby top notch restaurant. First of all, you cannot drive up to the front desk because of some local market (they did not notably not think of raising their voice so that guests would be allowed to do so). This is totally unacceptable. My wife... More 

Was this review helpful? Yes 1
hotel-heiden1, Manager at Hotel Heiden, responded to this review

Dear Mr. and Mrs. RHW, Thank you for taking the time to make us aware of the shortcomings you experienced. We are very sorry that you were dissatisfied with significant aspects of your stay and sincerely apologise for this. Since we constantly strive to improve our quality, we are grateful for your feedback. We assure you that we have already... More 

newcastle
Senior Contributor
23 reviews 23 reviews
7 hotel reviews
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed September 6, 2010

Heiden is an Appenzeller hill town which was rebuilt in the Biedermeier style after the fire of 1838. Its white walls and red roofs seen against the Lake below are uniquely beautiful. The hotel's restaurant, lounge and northfacing rooms all have a panoramic view of a 25 mile stretch of this lake through windows that are always clean; the German... More 

Was this review helpful? Yes 1
Sunfish Lake, MN
Top Contributor
113 reviews 113 reviews
80 hotel reviews
102 helpful votes 102 helpful votes
3 of 5 stars Reviewed July 19, 2010

This is a wellness hotel, and therefore has unusual features such as crutch holders adjacent to most tables. Lots of people getting around on crutches. They have daily exercise programs posted in the elevator. Clearly skews old. I suspect that there is a mineral bath somewhere around, although I didn't see it myself. That said, it has exceptional views of... More 

Was this review helpful? Yes 1
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