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Hotel Heiden

4.0 of 5 Seeallee 8, Heiden 9410, Switzerland
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Certificate of Excellence 2014
Hotel Heiden
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65 reviews from our community

Traveler rating
    26
    26
    9
    2
    2
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3
26
7
21
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Sao Paulo, SP
Senior Contributor
24 reviews 24 reviews
12 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed November 9, 2014

A great spa hotel with an outstanding view to Contanz Lake! I spent only one night but the restaurant had a great service with very fancy service. The hotel remains using traditional keys giving and old fashion style.

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Irdning
Senior Contributor
43 reviews 43 reviews
28 hotel reviews
28 helpful votes 28 helpful votes
4 of 5 stars Reviewed February 5, 2014

We could stay 2 days at the Hotel Weiden, of course a nice Hotel, but for Businesstrips not the best. Many oderly people are there for recreation and Wellness, the area Weiden is really nice if you look for absolute SILENCE. The rooms in first floor were very warm inside, due to the heated wellness below, so you have to... More 

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Zurich, Switzerland
Senior Contributor
22 reviews 22 reviews
10 hotel reviews
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed January 6, 2014

My wife and I headed off for a two day - recover from family Christmas - break. If you are expecting luxurious surroundings , sumptuous rooms you will be disappointed but if you want a classic swiss Kur Ort experience you will love it. The place is incredible clean and yes just a bit clinical. The spa is well appointed.... More 

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Montreux, Switzerland
Contributor
13 reviews 13 reviews
13 hotel reviews
43 helpful votes 43 helpful votes
1 of 5 stars Reviewed May 31, 2013

Imagine in your head, what images you think a cross between The Prisoner, a Dignitas Clinic and a sterile Heath Spa smelling of chlorine and light sulphur might conjure up in your head. Imagine the rooms, the ambience. Imagine your bedroom. And the sterility of it all. Even down to the staff. You have probably quite accurately imagined this place...... More 

Was this review helpful? Yes 3
hotel-heiden1, Manager at Hotel Heiden, responded to this review

Dear Sir We thank you for taking the time to evaluate our hotel. We very much regret that you did not enjoy your stay with us. Your criticism helps us improve our services. Allow us to adress some of the points of criticism: - You stayed in a room which was renovated in January 2013. (See our website.) - All... More 

Zurich, Switzerland
Top Contributor
116 reviews 116 reviews
106 hotel reviews
95 helpful votes 95 helpful votes
1 of 5 stars Reviewed May 23, 2012

Stayed there for one night at the occasion of a good friend's wedding in a nearby top notch restaurant. First of all, you cannot drive up to the front desk because of some local market (they did not notably not think of raising their voice so that guests would be allowed to do so). This is totally unacceptable. My wife... More 

Was this review helpful? Yes 1
hotel-heiden1, Manager at Hotel Heiden, responded to this review

Dear Mr. and Mrs. RHW, Thank you for taking the time to make us aware of the shortcomings you experienced. We are very sorry that you were dissatisfied with significant aspects of your stay and sincerely apologise for this. Since we constantly strive to improve our quality, we are grateful for your feedback. We assure you that we have already... More 

newcastle
Senior Contributor
23 reviews 23 reviews
7 hotel reviews
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed September 6, 2010

Heiden is an Appenzeller hill town which was rebuilt in the Biedermeier style after the fire of 1838. Its white walls and red roofs seen against the Lake below are uniquely beautiful. The hotel's restaurant, lounge and northfacing rooms all have a panoramic view of a 25 mile stretch of this lake through windows that are always clean; the German... More 

Was this review helpful? Yes 1
Sunfish Lake, MN
Top Contributor
108 reviews 108 reviews
79 hotel reviews
92 helpful votes 92 helpful votes
3 of 5 stars Reviewed July 19, 2010

This is a wellness hotel, and therefore has unusual features such as crutch holders adjacent to most tables. Lots of people getting around on crutches. They have daily exercise programs posted in the elevator. Clearly skews old. I suspect that there is a mineral bath somewhere around, although I didn't see it myself. That said, it has exceptional views of... More 

Was this review helpful? Yes 1
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Additional Information about Hotel Heiden

Address: Seeallee 8, Heiden 9410, Switzerland
Location: Switzerland > Canton of Appenzell > Heiden
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — Hotel Heiden 4*
Number of rooms: 66
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