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Hotel Heiden

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Traveler (28)
Room & Suite (15)
Dining (9)

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Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.

About

#1 of 1 hotels in Heiden
Location
4.8
Cleanliness
4.9
Service
4.8
Value
4.5
Being a guest at our hotel means one thing above all – enjoyment all day long! A stay at Hotel Heiden is an experience for all senses. Enjoy the culinary highlights of our outstanding regional cuisine, the relaxing atmosphere of our hotel, the wonderful panoramic views far over Lake Constance, the stillness of each new day and the scents of the nearby forests and meadows. Immerse yourself in an Appenzellerland idyll.We look forward to welcoming you to your "home from home"!
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Property amenities
Electric vehicle charging station
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Free breakfast
Bicycle rental
Hiking
Highchairs available
Valet parking
Paid private parking on-site
Wifi
Hot tub
Pool with view
Indoor pool
Heated pool
Yoga classes
Yoga room
Fitness / spa locker rooms
Personal trainer
Sauna
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Complimentary tea
Outdoor dining area
Special diet menus
Wine / champagne
Pets Allowed ( Dog / Pet Friendly )
Conference facilities
Banquet room
Meeting rooms
Spa
Body wrap
Couples massage
Facial treatments
Foot massage
Full body massage
Hand massage
Head massage
Light therapy
Makeup services
Manicure
Massage
Neck massage
Pedicure
Steam room
Waxing services
Baggage storage
Concierge
Currency exchange
Gift shop
Newspaper
Non-smoking hotel
Outdoor fireplace
Outdoor furniture
Sun loungers / beach chairs
Sun terrace
Doorperson
Infirmary
Umbrella
24-hour check-in
24-hour front desk
Dry cleaning
Laundry service
Ironing service
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Room features
Blackout curtains
Bathrobes
Desk
Housekeeping
Interconnected rooms available
Coffee / tea maker
Flatscreen TV
Walk-in shower
Private balcony
Room service
Safe
Seating area
Wardrobe / closet
Bottled water
Private bathrooms
Complimentary toiletries
Hair dryer
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Room types
Mountain view
Non-smoking rooms
Good to know
HOTEL CLASS
4.0 of 5 stars
HOTEL STYLE
Great View
Languages Spoken
English, French, Spanish, German and 4 more
49Reviews0Q+A0Room tips
Traveler rating
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  • 1
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Popular mentions
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stalarek wrote a review Nov 2023
1 contribution
Nothing was too much trouble, I recommend a stop-over at Hotel Heiden for anyone. Staff were exceptionally helpful and always on hand to answer any questions. If you can afford it, try to book room with lakeside view!
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Review collected in partnership with this hotel
Date of stay: October 2023
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Beatrice Forster, General Manager at Hotel Heiden
Responded Nov 9, 2023
Thank you from the bottom of my heart for your kind words and the great review. Come back soon, I look forward to seeing you again. Kind regards from Heiden
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Safariforever wrote a review Aug 2023
Wil13 contributions2 helpful votes
Great Spa, relaxing surroundings, wonderful view, excellent breakfast buffet and very friendly staff made this stay a memorable one. The pool is huge, the jaccuzi could be bigger. Located in the heart of the charming village.
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Review collected in partnership with this hotel
Date of stay: August 2023
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Beatrice Forster, Geschäftsführer at Hotel Heiden
Responded Sep 5, 2023
Thank you very much for your super review. I am very pleased that you enjoyed your stay with us so much. Best regards and hopefully see you again soon.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Jean-Pierre Jaquinet wrote a review Jul 2023
2 contributions
The Hotel leaves nothing to be desired. Location, rooms, infrastructure, staff, everything is almost perfect. We spent a couple of carefree days in a junior suite on the third floor. A very recommendable room. We will com again for shure.
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Review collected in partnership with this hotel
Date of stay: July 2023
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Beatrice Forster, Geschäftsführer at Hotel Heiden
Responded Jul 27, 2023
Hello Jaquine So nice to read that you felt completely at home with us. Thank you very much for your great review. I look forward to being able to spoil you again soon with us in Heiden. Beatrice Forster, General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Sonja_Stephan wrote a review Feb 2023
1 contribution
A great place to slow down from the rush of the daily life. We like the concept to use consequently local and regional as well seasonal products and producers. This often opens the eyes how we consume food without thinking about the consequences for the environment.
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Review collected in partnership with this hotel
Date of stay: February 2023
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Beatrice Forster, Marketing at Hotel Heiden
Responded Feb 27, 2023
Dear Sonja_Stephan Thank you for your great review. I am very pleased that you enjoyed your stay with us so much. It is also nice to read that you like our concept with regional and seasonal products. Not all guests are so happy about that. I hope to be able to welcome you back to Heiden soon and send you my warmest regards Beatrice Froster, General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Harald B wrote a review Jan 2023
Zurich, Switzerland14 contributions39 helpful votes
We had a fantastic relaxing weekend at this hotel. The wellness area is very nice. Breakfast is great (except that one needs to order the eggs, and they arrived in a pretty dried-out state... :-( ). Dinner was also very good, although to us restaurant "Linde" in the same town is providing even better dishes (for somewhat lower prices). Staff is very friendly. The "living room area" with an open fireplace in the lobby is simply great. Very nice that they have a "tea station" where one can get a cup of hot tea (of very high quality) any time of the day, for free. We will certainly return to this great place!
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Review collected in partnership with this hotel
Date of stay: January 2023
Value
Rooms
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Beatrice Forster, Marketing at Hotel Heiden
Responded Feb 27, 2023
Thank you for your great review. I am very pleased that you enjoyed your stay with us so much. It's a pity that your egg dish was too dry, that shouldn't happen. We would have been happy to prepare a fresh egg dish for you. Should this happen again, which I hope will not happen, please let our staff know. I look forward to welcoming you back to Heiden soon and wish you a wonderful time until then. Best regards Beatrice Forster, general manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Satnam Sidhu wrote a review Sep 2022
Fresno, California21 contributions2 helpful votes
+1
Excellent location and Environment at the Hotel. Staff very professional , friendly and helpful. Room , Bathroom very spacius and new style, Dinning Area very beutifully decorated with great views. Free parking. Also great wellness are with a indoor swimming pool with awesome view. Very pretty walking trail next to hotel which goes through beautiful park. Will definately visit this hotel again and recommend others. Satnam Sidhu California USA
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Date of stay: September 2022
Value
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Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Erich Dasen, General Manager at Hotel Heiden
Responded Sep 14, 2022
Dear Satnam Thanks a lot for your visit and the lovely review. If I get some more guests like you, I can save on a marketin manager.... Parking is not exactly free, but enjoy if it was for you. Looking forward to wecoming you again at Hotel Heiden. Best regards Erich Dasen, GM
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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roberthH1791DJ wrote a review Sep 2022
Buffalo, New York2 contributions
Beautiful hotel with great amenities and a fantastic view. I have stayed at Hotel Heiden many times in the past. This past winter I was unable to stay there as they were closed for renovations. The updated common areas are even better than before and the room was very nice and very clean (as it always is). The staff is very friendly and helpful. If you go the the Appenzell region, you should stay at Hotel Heiden.
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Review collected in partnership with this hotel
Date of stay: August 2022
Value
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Location
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Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Erich Dasen, General Manager at Hotel Heiden
Responded Sep 7, 2022
Dear roberthH179DJ Thank you so much for the lovely review. We always appreciate you being our guest and will strive to keep it up. Best regards Erich Dasen, GM
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Marco B wrote a review Aug 2022
Zurich, Switzerland2 contributions
Great vacation - short and sweet! We enjoyed a lot the big and clean wellness&spa area as well as the swiming pool and jacuzzi! The breakfast was faboulous and the whole team was really nice, friendly and made our stay fantastic! We will come back for sure!
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Review collected in partnership with this hotel
Date of stay: August 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Share
Response from Erich Dasen, General Manager at Hotel Heiden
Responded Aug 11, 2022
Dear Marco Thank you so much for this lovely review. We are delighted to see you happy and are looking forward to welcoming you again soon.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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257leslie wrote a review Aug 2022
1 contribution
An amazing place to relax and wind down. Beautiful interior with a great view on the lake. Super friendly service and nice Wellness area. A lot of things to do in Heiden Appenzell. Thanks. Anytime again.
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Review collected in partnership with this hotel
Date of stay: August 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Share
Response from Erich Dasen, General Manager at Hotel Heiden
Responded Aug 11, 2022
Deaar 257leslie Thanks a lot for staying with us ans leaving such a lovely review. We are looking forward to your next stay with us. Best regards Erich Dasen, GM
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Urs-Beat H wrote a review May 2022
Grindelwald, Switzerland55 contributions37 helpful votes
We stayed there as a couple and knew the hotel from before. The place has been competely renovated recently and now really looks great. The staff is very friendly and everything is spotless clean. The area offers a lot of attractions, great place to stay to travel around.
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Date of stay: May 2022
Value
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Erich Dasen, Geschäftsführer at Hotel Heiden
Responded May 19, 2022
Lieber Urs H Danke vielmals für Euren Besuch und die super Bewertung. Schön, dass Ihr trotz Schwierigkeiten einen tollen Aufenhalt gehabt hat. Bis bald wieder. Herzlichst, Erich Dasen, Gastgeber
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Not the right property for you?
There are more places to choose from in the Heiden area.
PRICE RANGE
$246 - $296 (Based on Average Rates for a Standard Room)
LOCATION
SwitzerlandCanton of AppenzellHeiden
NUMBER OF ROOMS
58
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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HOTEL HEIDEN - Prices & Reviews (Switzerland)

Frequently Asked Questions about Hotel Heiden
Which popular attractions are close to Hotel Heiden?
Nearby attractions include Kirchturm Heiden (0.1 miles), Witzweg (0.1 miles), and Henry Dunant Museum (0.2 miles).
What are some of the property amenities at Hotel Heiden?
Some of the more popular amenities offered include an indoor pool, free wifi, and free breakfast.
Which room amenities are available at Hotel Heiden?
Top room amenities include a flat screen TV, blackout curtains, and a desk.
What food & drink options are available at Hotel Heiden?
Guests can enjoy free breakfast, an on-site restaurant, and complimentary tea during their stay.
Is parking available at Hotel Heiden?
Yes, paid private parking on-site, paid private parking nearby, and valet parking are available to guests.
What are some restaurants close to Hotel Heiden?
Conveniently located restaurants include Gasthaus zur Fernsicht, Gasthaus Bären, and Restaurant Acht.
Are there opportunities to exercise at Hotel Heiden?
Yes, guests have access to an indoor pool, a fitness center, and a sauna during their stay.
Is Hotel Heiden located near the city center?
Yes, it is 0.10 miles away from the center of Heiden.
Are any cleaning services offered at Hotel Heiden?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Hotel Heiden?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Hotel Heiden offer any business services?
Yes, it conveniently offers meeting rooms, a banquet room, and conference facilities.