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All 4 New Quay accommodations

Quay West Holiday Park

New Quay, New Quay SA45 9SE, Wales
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Quay West Holiday Park
Certificate of Excellence 2013
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180 people have reviewed this hotel

Traveler rating
    84
    58
    29
    6
    3
See reviews for
108
29
1
Business
0
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (39)
Date | Rating
  • English first
  • Any
English first
2 reviews
5 of 5 stars Reviewed yesterday NEW

First time we've taken this type of holiday........loved it. Checking in was quick, and straightforward. Caravan looked and smelt clean and was warm, comfortable, and well equiped Pool and changing area was clean and tidy, with attentive staff. Bar prices a bit steep, (£3.60 for a pint of bitter) but not the be all and end all for ourselves On... More

Was this review helpful? Yes 1
northamptonshire
Senior Contributor
24 reviews 24 reviews
12 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

We have just spent the weekend here on a rugby tour with many other teams. The staff are excellent friendly helpful and very polite. The caravans are of the highest quality, central heating clean and great showers. The bar and entertainment is first class. I would highly recommend this holiday park you really will not find better Thank you to... More

Was this review helpful? Yes 1
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed 4 days ago NEW

Just returned from a fab holiday at Quay West ! Buy far the best park we have visited, very clean site they were out litter picking at 8.00 every morning (I was walking the dog !)not to big a site and all the attractions on the site were perfect for our small children.the entertainment in the evening was great the... More

Was this review helpful? Yes 1
liverpool
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 5 days ago NEW via mobile

What a great site! Got back today. We stayed here as a family of 8, upgrading to the prestige caravan. We had an amazing time! Fab location, gorgeous clean site. Not too big (which is a good thing as the bigger sites tends to attract rowdier groups I find). It's ideal as a base for exploring the gorgeous natural area.... More

Was this review helpful? Yes 1
South Wales
Contributor
12 reviews 12 reviews
7 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed 1 week ago

We recently stayed here for 3 nights Fri-Mon as part of The Sun newspaper £9.50 holiday promotion.We stayed in a small,basic but fit for purpose standard caravan and although space was limited, it had everything we needed for our short stay. We stayed in the 'Teifi' area which was within short walking distance (approx 5 mins)from the parks main entertainment... More

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Merthyr Tydfil, United Kingdom
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We hired a 8 berth luxury caravan for our family of seven.With three bedrooms,there was ample sleeping room.On arrival checking in was quick and easy despite the fact that there was about 150 of us on a junior rugby tour(we didn't all arrive at the same time!!!). The caravan was situated about two mins walk from reception.The place was spotlessly... More

Was this review helpful? Yes 1
Ebbw Vale, United Kingdom
1 review
3 of 5 stars Reviewed February 12, 2014 via mobile

After all these months the service received at this park still frustrates me that I think others would need to know before booking this caravan park. Our luxury plus caravan was far from luxury as it took us four hours to clean on arrival, the caravan was appalling with ground in stains on seating area, carpets throughout and urine stained... More

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Haven-QuayWest, Manager at Quay West Holiday Park, responded to this review

Thank you for your comments about your recent stay here at Quay West. I was disappointed to hear your stay did not live up to your expectations. I am sorry to see that our standards seem to have fallen below what both you and ourselves consider acceptable.Standards and cleanliness are one of the cornerstones of the service we provide and... More

1 review
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed January 11, 2014

We enjoyed the most part of our week and had a lovely final day planned. However a drunken member of staff sleeping in a nearby van kept us (husband wife & 2 young children) awake from 2am by turning on tv ridiculously loud, opening window and passing out in front of it. When staff finally came to help 1.5 hours... More

Was this review helpful? Yes 4
Haven-QuayWest, Manager at Quay West Holiday Park, responded to this review

Dear Guest, Thank you for taking the time to provide feedback on your stay. I am sorry to hear that your experience was not up to your expectations for the whole of your stay. I would like to apologise on behalf of the park and the team member in question. I am particularly disappointed that we failed to follow up... More

Wolverhampton, United Kingdom
Senior Reviewer
10 reviews 10 reviews
8 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed January 6, 2014

stayed at quay west in may 2013 and have to say this is haven's best site by far,firstly this place is spotlessly clean and boasts a lovely location overlooking cardigan bay with fantastic views the staff here are all very friendly and the on-site facilities are second to none,a10minute walk takes you to the harbour again with fantastic views and... More

Was this review helpful? Yes 1
Walsall, United Kingdom
Contributor
12 reviews 12 reviews
3 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed November 7, 2013

Me & my girlfriend stayed here for a week, and what can i say it was fantastic we enjoyed every minute we was here, the facilities was superb and so was pricing on drinks and food wasn't expensive and was really cooked well, the facilities such as the crazy golf and amusement was very well priced and so much to... More

Was this review helpful? Yes 1
Quay W, Manager at Quay West Holiday Park, responded to this review

Hello there, Thank you for your lovely review regarding your stay with us here at Quay West Holiday Park. It was great to read that you and your partner enjoyed your time here with us- we do like to pride ourselves in catering for both families and couples. I noted that you stayed in one of our deluxe plus model... More

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Additional Information about Quay West Holiday Park

Also Known As:
Quay West Holiday Park Hotel New Quay
Quay West Holiday Park Hotel
Quay West Holiday Park New Quay, Wales - Ceredigion
Address: New Quay, New Quay SA45 9SE, Wales
Phone Number:
Location: United Kingdom > Wales > Ceredigion > New Quay
Amenities:
Bar / Lounge Beach Free Parking Children Activities ( Kid / Family Friendly ) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 4 Specialty lodging in New Quay
Official Description (provided by the hotel):
Great for:• Views of Cardigan Bay and dolphin spotting • Sandy beach • Water funWe’ve got a fantastic view from our park; perched on the coast overlooking New Quay harbour you can often see seals and dolphins out in Cardigan Bay. Our park is centred around our Mash and Barrel complex, where you can enjoy a meal above our pool, or take your drinks outside on the terrace whilst your kids play around in our SplashZone. Take a short walk through our very own woodland-nature walk and you’ll find yourself on the way to our wonderful sandy beach. ... more   less 

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