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The Elms Hotel & Spa

5.0 of 5 1 Stockton Road, Abberley WR66AT, England
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Certificate of Excellence 2014
The Elms Hotel & Spa
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The Elms Hotel & Spa
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408 reviews from our community

Traveler rating
    197
    94
    55
    46
    16
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242
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9
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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London
Senior Contributor
21 reviews 21 reviews
17 hotel reviews
55 helpful votes 55 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

We have been to lots of hotels in this group so we knew what we were expecting. On balance, I would say its absolutely OK, nothing outstanding. It started off quite poorly as the central reservations team hadn't passed on our booking properly, including the babysitter they promised to book but the team did sort that out. The main problem... More 

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UK
Reviewer
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

Brought our daughters (age 2 and 6) along for a 2 night family break at the Elms and was pleasantly surprised at how family friendly they are. We stayed in the superior family room in the main house and it was a lovely big size with excellent garden views and a lovely big bathroom with roll top bath. DVD player... More 

Was this review helpful? Yes 1
Stourport on Severn, United Kingdom
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

Once again from when we arrived for our signature spa day the staff were warm and friendly and couldn't do enough for us. I had a full body massage for an hour which was amazing thanks to Amber. Lunch was nice and relaxing and top quality. The pool area was perfect for a relax, we had been warned when we... More 

Was this review helpful? Yes
Reviewer
4 reviews 4 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

We visited the spa for a day as a Christmas Present! Our experience was faultless, the staff were very friendly and welcoming and the treatments were amazing, the girls were very professional. We Couldn't of asked for a better day of relaxation in the country side, it was just what we needed. Unfortunately we were running a little late and... More 

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Shrewsbury, United Kingdom
Contributor
13 reviews 13 reviews
10 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We stayed a last week for two nights. Overall a wonderful relaxing stay. Courteous and helpful staff and a lovely grand but homely and unpretentious decor made it feel like a cosy home from home. The feel of the entire hotel is very warm and welcoming. Hotel especially caters for kids needs, there is a free feeder bottle washing facility,... More 

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TheElmsAbberley, General Manager at The Elms Hotel & Spa, responded to this review

Dear Shorpshiregirl100 Thank you for taking the time to post a balanced review on Tripadvisor. It was disappointing to read we were unable to meet your expectations in regard of the food quality during your stay. Food is a very subjective experience and down to the individual. I have shared the feedback with the chef and we will of course... More 

Worcester, United Kingdom
Contributor
19 reviews 19 reviews
7 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed 4 weeks ago

We stayed for one night unfortunately the room we had was poorly lit and not up to the standard I would expect from a luxury hotel although the pillows were good and the bed comfortable So clearly it could have been a lot worse but you expect more from a well rated hotel The tasting menu at £60 should have... More 

Was this review helpful? Yes 1
TheElmsAbberley, General Manager at The Elms Hotel & Spa, responded to this review

Dear NickT I was sorry to read your comments concerning the tasting menu. Usually this menu is very well received. I know sometimes the concept of many small courses means the portion sizes are reduced to our normal a la carte menu, there being more of them to enjoy. I am sorry this was not to your liking this time.... More 

Tenbury Wells, United Kingdom
Top Contributor
147 reviews 147 reviews
45 hotel reviews
79 helpful votes 79 helpful votes
5 of 5 stars Reviewed 5 weeks ago

Didn't stay at the hotel as we live closeby, but this was our first visit to the restaurant and we weren't disappointed. In fact pleasently surprised. It had a warm, welcoming atmosphere with open fires in the lovely comfy bar, and the restaurant was so romantic, set out beautifully. Then the food came., and even the amuse bouche was delicious.... More 

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TheElmsAbberley, Manager at The Elms Hotel & Spa, responded to this review

Dear Jackmurphy3 Thank you for taking the time to write a review of your dining experience. Chris, our head chef, and I, together with our teams were pleased to read your positive comments and it was great to hear you enjoyed the setting and surrounding and that these also added to your overall experience. I do hope we can welcome... More 

formby
1 review
5 of 5 stars Reviewed January 10, 2015

This is our second visit to the Elms this year and this our was magical. The atmosphere of the open fires, the christmas decoration, mulled wine and festive treats on offer made our stay here was just wonderful. If you want a unique opportunity to bring your children to a home from home hotel with a bit of luxury thrown... More 

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TheElmsAbberley, General Manager at The Elms Hotel & Spa, responded to this review

dear VictoriaB Thank you for your recent Tripadvisor review and we are so pleased to read that the luxury family experience worked for you. It is always our aim to provide stress free relaxing short breaks for children and adults a like so it is great to hear you made the most of the facilities. I am sorry that the... More 

1 review
2 of 5 stars Reviewed January 9, 2015 via mobile

First positives, staff friendly and very helpful, pool nice, nice views. Negatives, felt dirty everywhere like it needed a good steam clean, realise it's old but felt like it needed freshening up. Room nice but needed some tlc and again a good steam clean, especially the carpets! Drinks expensive, food not good! Crèche felt filthy and smelt of dirty nappies!... More 

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TheElmsAbberley, General Manager at The Elms Hotel & Spa, responded to this review

Dear Antoinebones I am sorry that you were disappointed with your stay and that you felt unable to raise any of these issues to the staff while you were here. We always try to solve issues raised by guests if we are aware of them so I am saddened that I am only reading them now. I can assure you... More 

staffordshire
Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed January 8, 2015

We stayed here for New Year's Eve for two nights. First the positive, it's really child friendly the kids could relax and enjoy themselves, the lovely open plan lounges were comfortable for them with games in each room. There were activities for them which they loved, the pool was lovely and the crèche staff were great. The hotel is beautiful... More 

Was this review helpful? Yes 2
TheElmsAbberley, General Manager at The Elms Hotel & Spa, responded to this review

Dear clsydi Thank you for your feedback. Naturally, I am disappointed that you did not enjoy your stay with us. I know that there can be certain days that are a challenge for us and I'm sorry that you experienced one of them during your stay and it had a negative impact, especially as New Years Eve food and service... More 

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Additional Information about The Elms Hotel & Spa

Address: 1 Stockton Road, Abberley WR66AT, England
Location: United Kingdom > England > Worcestershire > Abberley
Price Range (Based on Average Rates): $$
Hotel Class:5 star — The Elms Hotel & Spa 5*
Number of rooms: 23
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Also Known As:
The Elms Hotel Abberley
The Elms Hotel And Spa
Elms Hotel Abberley
The Elms Hotel & Spa Abberley, Worcestershire

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