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All 1 Abberley hotels

The Elms Hotel & Spa

5.0 of 5 Hotel   |   1 Stockton Road, Abberley WR66AT, England
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The Elms Hotel & Spa
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71%
Ranked #1 of 1 Hotels in Abberley
Certificate of Excellence 2014
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367 reviews from our community

Traveler rating
    173
    88
    49
    42
    15
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222
71
Solo
0
8
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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    (367)
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2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed today NEW

We enjoyed a 5 night break here last week and are already planning our return trip. We stayed in interconnecting rooms with our 3yr old and 10month old. We made full use of the daily free childcare (even though our youngest has never been in care he loved it). The staff took pride in their jobs and enjoyed being there.... More

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Wigan
Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
9 helpful votes 9 helpful votes
2 of 5 stars Reviewed today NEW via mobile

I stayed at the hotel last week. The location and setting was fantastic. The customer service was disappointing. I complained of a broken shower and whilst I was told it would be fixed, it wasn't. All I got was a mumbled apology. I heard that the hotel might be up for sale, and perhaps this explains the lack of interest... More

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London, United Kingdom
Reviewer
3 reviews 3 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 3 days ago NEW via mobile

My husband and I plus two young boys had a lively stay at the elms. I echo previous comments regarding fa I kites for children. They have thought of everything! I really loved the size of the place, small enough to get around to everywhere easily and for the staff to know you but a wealth of things to do.... More

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Worcester
Top Contributor
109 reviews 109 reviews
33 hotel reviews
158 helpful votes 158 helpful votes
4 of 5 stars Reviewed 1 week ago

Went her for an afternoon tea which was given as a birthday present. The surrondings very nice as was the cake, scones and tea. We did seem to be overlooked after we had sat down. Grounds are nice and the staff all friendly.

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1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 2 weeks ago

We have just come back form a two night stay with two young children. On the positive side, the staff were friendly and attentive (especially Tiago), the grounds were lovely, my children really enjoyed playing hide and seek, playing on the tractor, and the fairy trail . However there were some areas that really let the hotel down. The children's... More

Was this review helpful? Yes 1
Ludlow, United Kingdom
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 2 weeks ago

Being local to the area, we have been going on and off to this hotel over the last 8 years and seen management/ staff being changed, without any real in depth transformation taking place, bare some new cushions....the main issue in this hotel is the lack of customer service/ care/ attention to detail and staff leadership. We went today for... More

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London, United Kingdom
2 reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 3 weeks ago

We travelled as a large family with many toddlers. Positives - The staff were helpful to their very best - especially the barman Tiago. The kids club was excellent, we had never used one before as we couldn't justify the cost, however with 2 hours "complimentary" we took the plunge. Our 2 daughters enjoyed the den very much and gave... More

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West Midlands, United Kingdom
Top Contributor
73 reviews 73 reviews
14 hotel reviews
85 helpful votes 85 helpful votes
3 of 5 stars Reviewed 3 weeks ago

The Elms is a beautiful building needing a little TLC in places it also needs some proactive management in regard to customer service. it certainly doesn't have luxury customer service. No porter for instance. No one even said goodbye or seemed interested we were leaving but they did manage to later send an awful standard email appearing to show interest... More

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Oxford, United Kingdom
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 3 weeks ago

After our 2nd visit to The Elms Hotel we arrived home yesterday and we're heartily homesick for this wonderful place. We stayed 4th to 8th August on a special offer booked in May (book early for these special deals) 4 nights for 3. This included 2 nights dinner, 1 cream tea and 30 minute spa treatment. Children stay free, you... More

Was this review helpful? Yes 2
Sun Peaks, Canada
2 reviews
2 of 5 stars Reviewed 3 weeks ago

If you've been led by marketing to expect luxury, prepare to be disappointed. The only thing luxury about it are the prices. Such a shame as the concept is brilliant and we were so looking forward to relaxing and making use of the family friendly facilities. The staff were all friendly and enthusiastic, but there didn't seem to be anyone... More

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Additional Information about The Elms Hotel & Spa

Address: 1 Stockton Road, Abberley WR66AT, England
Location: United Kingdom > England > Worcestershire > Abberley
Price Range (Based on Average Rates): $$
Hotel Class:5 star — The Elms Hotel & Spa 5*
Number of rooms: 23
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Also Known As:
The Elms Hotel Abberley
The Elms Hotel And Spa
Elms Hotel Abberley
The Elms Hotel & Spa Abberley, Worcestershire

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