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Claregalway Hotel

Certificate of Excellence
Hotel website
Claregalway Village, Claregalway, Ireland
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Claregalway Hotel
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367 Reviews from our TripAdvisor Community

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Traveler rating
    200
    89
    44
    18
    16
See reviews for
112
111
12
33
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (53)
Date | Rating
  • English first
  • French first
  • Any
English first
  • All months
    (367)
  • Mar-May only
    (95)
  • Jun-Aug only
    (114)
  • Sep-Nov only
    (73)
  • Dec-Feb only
    (85)
All months
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 stars Reviewed yesterday NEW

Very poor service we visited this hotel over the weekend and waited 15 minutes and no one served us we had to get our own menus and no one approached us to take our order. So we went to the hotel next door where the service was excellent very disappointed with claregalway hotel.

Was this review helpful? Yes
Carlow, Ireland
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 4 days ago NEW

stayed here with my husband and 2 children , it is a great hotel we had a lovely time food was very good and the family rooms are ideal .the pool is great also we will be returning again in the future

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Dublin, Ireland
Level Contributor
26 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
3 of 5 stars Reviewed 1 week ago NEW

First impression found a dirty towel mixed in with our clean towels which was dealt with very promptly by the staff but in my opinion this was unforgivable. Unfortunately it does not end there, there was a top missing of the toilet flush in the bathroom & there appeared to be chips out of the bath. We decided to go... More 

Was this review helpful? Yes 4
5 of 5 stars Reviewed 1 week ago

Immediate service from the moment we sat down. My friends were nearly finished eating, when we joined them,We just popped in to say goodbye. We were hungry and planned to eat in the city. But the food looked so appetising,we decided to order. Drinks arrived quickly and the food was divine. I ordered a cab from reception after eating,receptionist was... More 

Was this review helpful? Yes 1
Level Contributor
8 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

On my second return to this hotel I found that the reception area was welcoming especially Sinead she really is a credit to this hotel. I noticed no name badges were worn on any staff on reception... Sinead checked me in on my first visit and on my second Josephine who I found to be be very matter of fact... More 

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County Tyrone, United Kingdom
5 of 5 stars Reviewed 2 weeks ago

We stayed here for one night (too short) and it was a great experience all round, the room was very spacious, the leisure center was extremely clean and had everything you need, the food was also amazing. A great location for those who want to explore Galway without being in the city center, will definitely be back!

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Ireland
Level Contributor
45 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 53 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We used this hotel as a midway point on a recent Mizen to Malin cycle and it was came at a great point in the journey. From the hassle free check in (where the staff took away & stored our bikes for the check in counter) we were in the hot jacuzzi within 15 minutes of arriving. The leisure centre... More 

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Galway, Ireland
1 review
1 of 5 stars Reviewed 2 weeks ago

I recently had lunch in this hotel. I orders the steak sandwich and my wife got the brushetta. I'm no food expert, but what server up as a brushetta was an absolute disgrace. It was just a piece of bread and melted chedder cheese on top. The bread was soggy, so the cheese was probably melted in a microwave. Included... More 

Was this review helpful? Yes 2
obcg, Owner at Claregalway Hotel, responded to this review

Dear Guest, Thank you for taking the time to post your comments on trip advisor. I am disappointed to read your description of the Bruschetta. . I understand the dish may not be to your liking but we are taken back by your choice of words. I have spoken to Grainne who served you and she apologise that she did... More 

Level Contributor
29 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Having arrived at a full hotel the room I was given unfortunately had a bathroom fan stuck ON making a loud noise, when I brought it to the attention I was immediately upgraded to what I can only assume it the honeymoon suite. Fantastic room with and a bathroom to suit. It has to be one of the best rooms... More 

Was this review helpful? Yes
obcg, Owner at Claregalway Hotel, responded to this review

Dear Guest, Many thanks for taking the time to share with us on trip advisor your kind words. I am happy the team, looked after your and that we were able to change your room due to the fan. We have had it repaired since. Thank you once again for your compliments about the quality of our menu and Mary’s... More 

Castlebar, Ireland
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Regularly stop here and always enjoy it! Good choice of options on the menu! Most recently stopped with my partner and two hungry kids! The two kids loved what they got and left two empty plates! I had a slight complaint about my pizza but the waitress and manager were very helpful! Would definitely return and recommend it to others!

Was this review helpful? Yes 1
obcg, Owner at Claregalway Hotel, responded to this review

Dear Guest, Thank you so much for taking the time to share with us your thoughts on your recent visit to the Claregalway hotel. The team and I are delighted that you and your family enjoyed the hotel when you’re stopped in. I am pleased that the team took care of your complaint to your satisfaction and you enjoyed the... More 

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