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Sandalwood Hotel & Retreat

Certificate of Excellence
Vainguinim Beach, Dona Paula 403004, India
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Sandalwood Hotel & Retreat
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Sandalwood Hotel & Retreat
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372 reviews from our community

Traveler rating
    159
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    46
    11
    4
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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There are newer reviews for Sandalwood Hotel & Retreat
See the most recent reviews
Chennai, Tamil Nadu, India
2 reviews
5 of 5 stars Reviewed April 1, 2013

Hi all, I stayed this hotel with my wife for 3 nights and 4 days , the Hotel is so good in terms of cleanliness and also very good people like receptionist ,the travel agent and also the guys who working as room service, very good people and hospitality was excellent , The Only draw back is the hotel is... More 

Was this review helpful? Yes
Shekhar D, General Manager at Sandalwood Hotel & Retreat, responded to this review

Dear Sir, Greetings!!! Our Team sincerely thanks you for uploading your short but sweet review on Tripadvisor & looks forward to your next visit to delight you further. Kind regards, Shekhar Divadkar General Manager More 

Mohali, Maharashtra, India
1 review
4 of 5 stars Reviewed March 31, 2013

Stayed for 3 days in penthouse in march 2013. Very clean and decent hotel with good service. Initially AC was not working in one room but the problem got fixed within 10 minutes of call even at 11:00 pm. Plus points: Spacious penthouse Amazing food specially for vegetarians. Beach is at a walking distance however the route to beach is... More 

Was this review helpful? Yes
Shekhar D, General Manager at Sandalwood Hotel & Retreat, responded to this review

Dear Rohit, Greetings!!! The Team thanks you most sincerely for taking time out to upload your kind review. Just to keep you informed that our Spa would be up & functioning come October 13. The Team looks forward to your next visit so as to delight you further. Kind regards, Shekhar Divadkar General Manager More 

Mumbai (Bombay), India
1 review
4 of 5 stars Reviewed March 18, 2013

I stayed at the Sandwood Hotel & Retreat on business during the period March 11 - 13 , 2013. I cannot say enough about the wonderful experience I had at the hotel. The 2 bedroom suite was beautiful, clean and spacious !! The accommodation, the amenities, the service and everything was all very comfortable and upto the mark. You have... More 

Was this review helpful? Yes
Shekhar D, General Manager at Sandalwood Hotel & Retreat, responded to this review

Dear Bhargav, Greetings!!! Many thanks for your kind review on Tripadvisor. The Team sincerely appreciates your kindness & looks forward to doing an even better job when you visit us next. Kind regards, Shekhar Divadkar General Manager More 

Denver, Colorado
Senior Reviewer
10 reviews 10 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed March 17, 2013

Overall just an average hotel defined by some inconsistencies with the staff. Some restaurant and registration staff were very friendly and helpful, others appeared bothered by basic requests (assistance with a taxi, etc.). Buffet style breakfast and dinner was average as well. Gym facilities are limited. Pool and sitting area lack an ocean view (as does the entire hotel), but... More 

Was this review helpful? Yes
Shekhar D, General Manager at Sandalwood Hotel & Retreat, responded to this review

Dear Sir / Madam, Greetings!!! The Team has taken note of the concerns raised by you & will certainly work on the same. At the same time the Team also thanks you for choosing to stay with us & assures you of an even better stay in future. Kind regards, Shekhar Divadkar General Manager More 

bangalore
Senior Contributor
27 reviews 27 reviews
26 hotel reviews
24 helpful votes 24 helpful votes
4 of 5 stars Reviewed March 15, 2013

A great place to stay for families. Stayed here during Christmas and had taken the one room suite. Its a great option with lots of space, helps when you come to goa. Breakfast buffet was decent and room quality and bathrooms were great. Its next to Cidade De Goa and shares their beach. Its a little away as compared to... More 

Was this review helpful? Yes
Shekhar D, General Manager at Sandalwood Hotel & Retreat, responded to this review

Dear Sir / Madam, Greetings!!! Your short but kind review is indeed a big boost in our efforts to provide the best of services to all our Guests. The Team is indeed grateful to you for taking time out to upload your review on Tripadvisor & we look forward to welcoming you once again for your next holiday visit to... More 

bangalore
Contributor
11 reviews 11 reviews
9 hotel reviews
14 helpful votes 14 helpful votes
3 of 5 stars Reviewed March 12, 2013

We booked this hotel for 3 nights. We were travelling with our 1 1/2 year old son. Check in time is 2 pm but we reached there at 8 am and they were helpful by giving us the room at 12 pm. The rooms are big and neat, well maintained. We had requested them for room on ground floor or... More 

Was this review helpful? Yes
Shekhar D, General Manager at Sandalwood Hotel & Retreat, responded to this review

Dear Sir / Madam, Greetings!!! The Team has noted all your concerns & assure you that they would certainly addressed. The Hotel has been running a full house & the rooms were offered as available. If advance information would have been made available then we would certainly have ensured blocking of a room on a lower floor. A wlde variety... More 

Delhi
1 review
3 of 5 stars Reviewed March 5, 2013

Far from everything but good hotel in terms of cleanliness and service. My stay was comfortable but more costly due to local trave expense. You can go to beach which is at 5 min walk. they have shuttle service at 10.30am (late enough) and no return facility.

Review collected in partnership with Cleartrip

Was this review helpful? Yes
Shekhar D, General Manager at Sandalwood Hotel & Retreat, responded to this review

Dear Pankaj, Greetings!!! We thank you for uploading your short review on Tripadvisor. We have noted your concerns & will certainly try to work around the issues. The Team looks forward to welcoming you once again when you visit Goa next. Kind regards, Shekhar Divadkar General Manager More 

Dubai, United Arab Emirates
Reviewer
4 reviews 4 reviews
5 of 5 stars Reviewed February 26, 2013

We went to Goa for our honeymoon in December 2012 when we got an opportunity to be a guest of Sandalwood...and believe me it added so much to increase the romanticism of the occasion & place..its situated very close to Douna Paula beach which is an amazing place to walk hand in hand...and also to various other smaller beaches.We stayed... More 

Was this review helpful? Yes
Shekhar D, General Manager at Sandalwood Hotel & Retreat, responded to this review

Dear Prakriti, Greetings!!! The Team is indeed happy to note that the services provided by us during your Honeymoon Holiday were well appreciated. We look forward to offering many more such enchanting services to all the Honeymooners who choose to stay with us & welcoming you once again for your next holiday in Goa. Kind regards, Shekhar Divadkar General Manager More 

Mumbai
Reviewer
5 reviews 5 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed February 23, 2013

Stayed at the one bed suite at Sandalwood retreat in Douna poula. Location close to the beach but no stores nearby. The staff was helpful. Room was huge and clean. Breakfast spread very good and service excellent as well. Missing on the oomph factor though

Review collected in partnership with Cleartrip

Was this review helpful? Yes
Shekhar D, General Manager at Sandalwood Hotel & Retreat, responded to this review

Dear Darshan, Greetings!!! Your kind review is indeed welcomed by our Team & we sincerely look forward to doing an even better job for your next holiday with us in Goa. Kind regards, Shekhar Divadkar General Manager More 

Bristol, United Kingdom
Reviewer
3 reviews 3 reviews
4 of 5 stars Reviewed February 22, 2013

We stayed in a spacious twin room with a large balcony overlooking the bar/pool area. The room was clean and the air cooling facilities worked well although rather noisy. Breakfast was amazing with a large variety to choose from - can particularly recommend the savoury pancakes. The restaurant was well staffed with at least 2 waiters to each person. Dinner... More 

Was this review helpful? Yes
Shekhar D, General Manager at Sandalwood Hotel & Retreat, responded to this review

Dear Sir / Madam, Greetings!!! Many Thanks for your short but kind review. The Team sincerely looks forward to your next visit in order to do better in future. Kind regards, Shekhar Divadkar General Manager More 

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