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Travelodge Basildon Wickford Hotel

Runwell Road, Wickford SS11 7QJ , England (Formerly Innkeepers Lodge)
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Travelodge Basildon Wickford Hotel
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Travelodge Basildon Wickford Hotel
Travelodge Basildon Wickford Hotel
Travelodge Basildon Wickford Hotel
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87 Reviews from our TripAdvisor Community

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Traveler rating
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    28
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    9
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21
29
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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    (23)
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London
Level Contributor
23 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 stars Reviewed yesterday NEW

This place was chosen as it was conveniently located for places we were visiting as part of a birthday treat. We were warmly greeted on arrival and apologies for any disruption as part of the car park was closed for the re-furb. Room was very nice, overlooking a field so we could see the horses. Though you could hear traffic... More 

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Hampshire, United Kingdom
1 review
4 of 5 stars Reviewed 3 days ago NEW

We had booked a 2 night stay but, due to a communication breakdown, did not get told until we arrived that the hotel would be closed for refurbishment for our 2nd night, However, the manager asked for our preference for an alternative and worked professionally to achieve an outcome we were happy with. She kept us well informed.

Review collected in partnership with Travelodge

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Hampshire, United Kingdom
Level Contributor
31 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

Quite a nice budget stay. Room was quite comfortable and quiet, but disappointed the cost does not include breakfast which made it a bit pricey by comparison to their similar hotels. Check in was a bit haphazard in the afternoon as the reception was unstaffed and the staff "Pager" had obviously not been taken and was happily beeping away in... More 

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London
1 review
5 of 5 stars Reviewed 1 week ago

Very comfortable room, kept clean. Staff were friendly and check in and out was really quick and simple. Only downside was that the hotel was a little difficult to find, the postcode provided sent us to a different road and the hotel itself is hidden behind a restaurant. Overall very good service.

Review collected in partnership with Travelodge

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Gainsborough, United Kingdom
Level Contributor
11 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed 1 week ago

Stayed here on 17th and 18th July 2015. The place is in the process of being refurbished and the receptionist apologised for the mismatched carpets and inconvenience although we saw no work being done whilst we were there. The most obvious thing was the carpets. Not because they were different in different places but rather the smell of the carpet... More 

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Middlesbrough, United Kingdom
Level Contributor
16 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed 3 weeks ago via mobile

Even though when we booked it was supposed to be updated and refurbished ...but when we arrived this was not the case..it was a bit dated and sad looking we had a couple of issues with the room but the staff were excellent pleasant and very helpful and sorted these out straight away and we were compensated with breakfast..the room... More 

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Leicestershire, United Kingdom
Level Contributor
3 reviews
4 of 5 stars Reviewed 4 weeks ago

I work away from home most weeks, stay in a lot of travelodges This is the best one hands down carvery next door plenty of parking nice rooms without a Z bed in site proper beds! I couldnt believe it myself. the place is build like a country hotel and furnished like that. Well travelodge's best attempt lets say. so... More 

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Level Contributor
10 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed 4 weeks ago

The staff were very helpful but same can not be said for the website or the customer services. A slight issue with the website and then booking the wrong date. Tried phoning customer services to find they only operate between 9 and 5 tried another number for it just to ring and ring finally spoke to a person for them... More 

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TravelodgeUK, Amy from the Social Media team at Travelodge Basildon Wickford Hotel, responded to this review

Thank you for your feedback. We are truly sorry to learn of the problems you had and the issues you had with contacting us directly. For all making bookings and amending them we advise customers to contact our Central Reservations team directly via phone. If you have had an error with your booking or wish to complain about a stay... More 

Wareham, United Kingdom
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 stars Reviewed June 15, 2015

Me and my partner stayed here for 2 nights. Positives Very clean Comfy bed Friendly staff Very quiet Decent facilities Cheap all you can eat breakfast from toby carvery next door Lots of parking spaces and free Negatives Rooms were way too warm, even with the window open and a fan we brought with us No air conditioning Smell of... More 

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Manchester, United Kingdom
Level Contributor
23 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed May 29, 2015

Stayed here for a week while working in Basildon, the location is good just off the A 130 but very peaceful . The rooms were clean if a bit worn but for the price it was ok . The staff were really friendly and quite well informed wham I asked for directions . I didn't eat in the adjoining Toby... More 

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12 photos of this hotel

Management photos: Courtesy of the property manager

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Bathroom (2)
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