We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 1 Ostseebad Heiligendamm hotels

Grand Hotel Heiligendamm

5.0 of 5 Hotel   |   Prof. Dr. Vogel Strasse 6, 18209 Ostseebad Heiligendamm, Mecklenburg-West Pomerania, Germany (Formerly Kempinski Grand)
Hotel amenities
Save Saved
You added Grand Hotel Heiligendamm to your Saves list
Grand Hotel Heiligendamm
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 4 more sites!
81%
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 2 weeks ago
SkyeBerry Berlin, Germany
  • Overview
  • Reviews (275)
  • Photos (251)
  • Amenities
  • Q&A
  • Room tips (8)
  • Location
  • More
true
Write a Review

275 people have reviewed this hotel

Traveler rating
    174
    51
    28
    16
    6
See reviews for
61
144
12
29
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (8)
Date | Rating
  • Danish first
  • English first
  • French first
  • German first
  • Japanese first
  • Russian first
  • Swedish first
  • Any
English first
Berlin, Germany
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

Lovely experience, worth the excess. Great Breakfast / Brunch experience, even in winter the Baltic Sea is a dream worth the visual. Do take a break in the smoking library and insist on a whiskey with your book. Gym could do with an upgrade, the spa is out of this world.

Was this review helpful? Yes
Frederiksberg, Denmark
Senior Contributor
41 reviews 41 reviews
21 hotel reviews
34 helpful votes 34 helpful votes
5 of 5 stars Reviewed July 10, 2014

Having stayed at the Grand Hotel Heiligendamm twice – and in many hotels across the world – this is probably the best hotel I’ve ever been in. If you feel that you can afford a few days here for a special occasion, it’s truly worth it. When staying here it’s easy to just fall back, pull the plug and enjoy... More

Was this review helpful? Yes
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed July 7, 2014

This is simply a top quality hotel in all details. Very efficient and friendly check-in procedure. Everything prepared. Concierge took care of our car and luggage, and in a few minutes all luggage was in our room. Great suite with panoramic sea view. Champagne and fruit on the table as a free welcome gift. The kids got plates with candy... More

Was this review helpful? Yes
London, England, United Kingdom
Top Contributor
53 reviews 53 reviews
9 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed July 7, 2014

Myself and my husband visited in June, after a steam train ride on Molli followed by a horse and carriage ride. This was an outing organised by Cunard as we were in port for the day with Queen Victoria. It was a beautiful sunny day and we absolutely loved the High Tea, which we were served outside with a wonderful... More

Was this review helpful? Yes
Buckingham, United Kingdom
Contributor
19 reviews 19 reviews
10 hotel reviews
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed May 29, 2014

I did not stay at this hotel but was on a tour organised by the cruise company I was sailing with. The tour was advertised as "High tea with an amazing array of German cakes and gateaux". When our coach pulled up at the hotel the look on the doodrmans face said it all! Our tour guide had been told... More

Was this review helpful? Yes
Heiligendamm, Manager at Grand Hotel Heiligendamm, responded to this review
Google Translation

Sehr geehrter Gast, vielen Dank für Ihr Feedback hier bei tripadvisor.de. Wir freuen uns stets über das Feedback unserer Gäste,... More

Budapest, Hungary
Top Contributor
53 reviews 53 reviews
9 hotel reviews
94 helpful votes 94 helpful votes
5 of 5 stars Reviewed March 28, 2014

Our experience was overall great, but there are some things what they can do better. The Hotel build in a fantastic surroundings.. Amazing view, and the building is an excellent condition. The stuff was very helpful, but that junior staff was a little bit disappointment. But I also understand they need to learn the job somehow. Our room was in... More

Was this review helpful? Yes
Berlin
Senior Contributor
31 reviews 31 reviews
15 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed March 25, 2014

We stayed a long-weekend @Grand Hotel Heiligendamm, as we live in Berlin and it's not too far away. We booked a special package including breakfast and a massage for 2 which was a great choice. The building is very historical and beautiful with a wonderful view to the sea. The spa is awesome, great choice of saunas and a pool... More

Was this review helpful? Yes
Baltimore, Maryland
Senior Contributor
25 reviews 25 reviews
16 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed March 5, 2014

This is probably the nicest hotel we have ever patronized. The buildings are regal and take you back in time. The view from the room was outstanding overlooking the Baltic Sea. The staff is professional, courteous, and treated us like royalty. The property is expansive and we were able to often take nice strolls allow the sea. The food was... More

Was this review helpful? Yes 1
London, England
Senior Contributor
49 reviews 49 reviews
47 hotel reviews
71 helpful votes 71 helpful votes
3 of 5 stars Reviewed January 1, 2014

Our experience was a curiously mixed one, echoing some other reviews. The hotel undoubtedly aims at top five-star quality, boosted by its reputation for hosting the 2007 G8 meeting, but doesn't achieve the necessary consistency. We arrived at Bad Doberan station to find the promised pick-up service missing; it took 30 minutes in the cold, and two phone calls, before... More

Was this review helpful? Yes 4
New York City, New York
Reviewer
4 reviews 4 reviews
4 hotel reviews
108 helpful votes 108 helpful votes
5 of 5 stars Reviewed October 14, 2013

My trips to Heiligendamm have been all we expected for a 5 star level hotel. We have been going there over New Year's and have so far enjoyed the location immensely: the food, the service, everything. The grilled 'Maronen' with 'Gluehwein' outside are a nice touch...that I hope to find again this December.

Was this review helpful? Yes
Owners: What's your side of the story?
If you own or manage Grand Hotel Heiligendamm, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.
Manage your listing

Been to Grand Hotel Heiligendamm? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Grand Hotel Heiligendamm

Address: Prof. Dr. Vogel Strasse 6, 18209 Ostseebad Heiligendamm, Mecklenburg-West Pomerania, Germany (Formerly Kempinski Grand)
Location: Germany > Mecklenburg-West Pomerania > Ostseebad Heiligendamm
Price Range (Based on Average Rates): $$$
Hotel Class:5 star — Grand Hotel Heiligendamm 5*
Reservation Options:
TripAdvisor is proud to partner with Expedia, Booking.com, Travelocity, Priceline, Tingo, Hotels.com and BookingOdigeoWL so you can book your Grand Hotel Heiligendamm reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Grand Hotel Ostseebad Heiligendamm

251 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (170)
Viewed
Room/suite (19)
Viewed
Pool/beach area (3)
Viewed
View from room (7)
Viewed
Bathroom (5)
Viewed
Hotel & grounds (29)
Viewed
Dining (17)
Viewed
Other (90)

Management photos: Courtesy of the property manager

Viewed
All management photos (82)
Viewed
Business center/function rooms (3)
Viewed
Hotel & grounds (19)
Viewed
Room/suite (15)
Viewed
Dining (5)
Viewed
Pool/beach area (5)
Viewed
Family/play areas (1)
Viewed
Other (34)

Amenities

Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Children Activities ( Kid / Family Friendly ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Class
Official Description (provided by the hotel)
There are places on earth which are out of this world. Imagine a place which offers almost everything, except appointments, stress and the hectic pace of every day life. There is such a magical place - it’s called Heiligendamm. The region of Mecklenburg-Westerm Pomerania creates a feeling of freedom. Discover how the air is getting saltier while driving through the century-old avenues of trees. Surrounded by the Baltic Sea and dense beech forests appears the “White Town” of Heiligendamm in a resplendent light. ... more   less 
Number of rooms
181

Questions & Answers

Questions? Get answers from Grand Hotel Heiligendamm staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer