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Grand Hotel Heiligendamm

5.0 of 5 Prof. Dr. Vogel Strasse 6, 18209 Ostseebad Heiligendamm, Mecklenburg-West Pomerania, Germany (Formerly Kempinski Grand)
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Certificate of Excellence 2014
Grand Hotel Heiligendamm
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Grand Hotel Heiligendamm
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289 reviews from our community

Traveler rating
    183
    53
    29
    17
    7
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66
150
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Vienna, Austria
Contributor
14 reviews 14 reviews
10 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed October 24, 2014

This beautiful ensamble is located on a unique spot on the Baltic coast. We come here every two years and we are always happy. The breakfast is extraordinary and the Baltc Sushi, served in the secound Restaurant, is worth coming more often (we did that 3 times in one week). The staff is very friendly, espacially to our dog. So... More 

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chicago
Top Contributor
77 reviews 77 reviews
29 hotel reviews
50 helpful votes 50 helpful votes
4 of 5 stars Reviewed September 15, 2014

This is a lovely hotel. Dined in two of the restaurants, both were great, and the breakfast (included) was superb. The only issue we had was that our shower offered only scalding hot water. We asked twice to have it fixed, both times we were assured it would be handled, and it never was fixed. We had to shower in... More 

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Berlin, Germany
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed August 15, 2014

Lovely experience, worth the excess. Great Breakfast / Brunch experience, even in winter the Baltic Sea is a dream worth the visual. Do take a break in the smoking library and insist on a whiskey with your book. Gym could do with an upgrade, the spa is out of this world.

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Frederiksberg, Denmark
Senior Contributor
41 reviews 41 reviews
21 hotel reviews
36 helpful votes 36 helpful votes
5 of 5 stars Reviewed July 10, 2014

Having stayed at the Grand Hotel Heiligendamm twice – and in many hotels across the world – this is probably the best hotel I’ve ever been in. If you feel that you can afford a few days here for a special occasion, it’s truly worth it. When staying here it’s easy to just fall back, pull the plug and enjoy... More 

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Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed July 7, 2014

This is simply a top quality hotel in all details. Very efficient and friendly check-in procedure. Everything prepared. Concierge took care of our car and luggage, and in a few minutes all luggage was in our room. Great suite with panoramic sea view. Champagne and fruit on the table as a free welcome gift. The kids got plates with candy... More 

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London, England, United Kingdom
Top Contributor
57 reviews 57 reviews
9 hotel reviews
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed July 7, 2014

Myself and my husband visited in June, after a steam train ride on Molli followed by a horse and carriage ride. This was an outing organised by Cunard as we were in port for the day with Queen Victoria. It was a beautiful sunny day and we absolutely loved the High Tea, which we were served outside with a wonderful... More 

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Buckingham, United Kingdom
Senior Contributor
22 reviews 22 reviews
11 hotel reviews
6 helpful votes 6 helpful votes
2 of 5 stars Reviewed May 29, 2014

I did not stay at this hotel but was on a tour organised by the cruise company I was sailing with. The tour was advertised as "High tea with an amazing array of German cakes and gateaux". When our coach pulled up at the hotel the look on the doodrmans face said it all! Our tour guide had been told... More 

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Heiligendamm, Manager at Grand Hotel Heiligendamm, responded to this review
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Sehr geehrter Gast, vielen Dank für Ihr Feedback hier bei tripadvisor.de. Wir freuen uns stets über das Feedback unserer Gäste,... More 

Budapest, Hungary
Top Contributor
53 reviews 53 reviews
9 hotel reviews
103 helpful votes 103 helpful votes
5 of 5 stars Reviewed March 28, 2014

Our experience was overall great, but there are some things what they can do better. The Hotel build in a fantastic surroundings.. Amazing view, and the building is an excellent condition. The stuff was very helpful, but that junior staff was a little bit disappointment. But I also understand they need to learn the job somehow. Our room was in... More 

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Berlin
Senior Contributor
31 reviews 31 reviews
15 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed March 25, 2014

We stayed a long-weekend @Grand Hotel Heiligendamm, as we live in Berlin and it's not too far away. We booked a special package including breakfast and a massage for 2 which was a great choice. The building is very historical and beautiful with a wonderful view to the sea. The spa is awesome, great choice of saunas and a pool... More 

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Baltimore, Maryland
Senior Contributor
41 reviews 41 reviews
17 hotel reviews
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed March 5, 2014

This is probably the nicest hotel we have ever patronized. The buildings are regal and take you back in time. The view from the room was outstanding overlooking the Baltic Sea. The staff is professional, courteous, and treated us like royalty. The property is expansive and we were able to often take nice strolls allow the sea. The food was... More 

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Additional Information about Grand Hotel Heiligendamm

Address: Prof. Dr. Vogel Strasse 6, 18209 Ostseebad Heiligendamm, Mecklenburg-West Pomerania, Germany (Formerly Kempinski Grand)
Location: Germany > Mecklenburg-West Pomerania > Ostseebad Heiligendamm
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Grand Hotel Heiligendamm 5*
Number of rooms: 181
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Also Known As:
Grand Hotel Ostseebad Heiligendamm

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